diff --git a/app/Controllers/SystemMessageController.php b/app/Controllers/SystemMessageController.php
new file mode 100644
index 0000000..3a62121
--- /dev/null
+++ b/app/Controllers/SystemMessageController.php
@@ -0,0 +1,47 @@
+<?php
+
+namespace app\Controllers;
+
+use app\Core\Controller;
+use app\Interfaces\IApiMedia;
+use app\Models\Queue;
+use app\Models\EventQueue;
+use app\Models\SupervisorQueue;
+use app\Models\SystemMessage;
+use Exception;
+
+/**
+ * Description of SupervisorController
+ *
+ * @author root
+ */
+class SystemMessageController extends Controller
+{
+
+    private $sysMessage;
+    private $supervisorqueue;
+    public function __construct()
+    {
+        $this->sysMessage = new SystemMessage();
+    }
+    public function sendMessageSystem($momento, $variavels, IApiMedia $api)
+    {   //$variavels = [["nome" => '@cliente', "valor" => 'afonso']]
+        try {
+            $msgs = $this->sysMessage->findMessage($momento);
+            foreach ($msgs as $key => $msg) {
+                foreach ($variavels as $key => $variavel) {
+                    logger('debuge')->info(print_r($variavel, true));
+                    $vari = $variavel['nome'];
+                    $pattern = "/$vari/i";
+                    $msg->texto = preg_replace($pattern, $variavel['valor'], $msg->texto);
+                }
+                $api->enviarMsg($api->getPhone(), utf8_encode($msg->texto));
+            }
+            return $msgs;
+        } catch (Exception $ex) {
+            $this->supervisorqueue->rollback();
+            logger()->error($ex->getMessage());
+            return false;
+        }
+    }
+}
\ No newline at end of file
diff --git a/app/Models/SystemMessage.php b/app/Models/SystemMessage.php
new file mode 100644
index 0000000..c1bc4eb
--- /dev/null
+++ b/app/Models/SystemMessage.php
@@ -0,0 +1,22 @@
+<?php
+
+namespace app\Models;
+
+use app\Core\Model;
+
+/**
+ * Description of Ramal
+ *
+ * @author Lucas Awade
+ */
+class SystemMessage extends Model
+{
+
+    private $table = 'md_system_message';
+
+    public function findMessage($momento)
+    {
+        $this->query = "SELECT * FROM  {$this->table} m WHERE m.momento = :momento ORDER BY ordem;";
+        return $this->read($this->query, ['momento' => $momento])->fetchAll();
+    }
+}
\ No newline at end of file
diff --git a/config/moments.php b/config/moments.php
new file mode 100644
index 0000000..8e52b0a
--- /dev/null
+++ b/config/moments.php
@@ -0,0 +1,16 @@
+<?php
+
+/*
+|--------------------------------------------------------------------------
+| Momonts
+|--------------------------------------------------------------------------
+|
+| Eventos utilizados pelo gerenciamento dos atendimentos.
+|
+*/
+
+define("CONF_MOMENT_SAUDACAO", 'SAUDACAO');
+define("CONF_MOMENT_INICIAR_ATENDIMENTO", 'INICIAR_ATENDIMENTO');
+define("CONF_MOMENT_FINALIZAR_ATENDIMENTO", 'FINALIZAR_ATENDIMENTO');
+define("CONF_MOMENT_CANCELAR_FILA", 'CANCELAR_FILA');
+define("CONF_MOMENT_ENTRAR_FILA", 'ENTRAR_FILA');
\ No newline at end of file
diff --git a/database/att-v3.sql b/database/att-v3.sql
index cdf7632..845adfd 100644
--- a/database/att-v3.sql
+++ b/database/att-v3.sql
@@ -67,6 +67,14 @@ CREATE TABLE md_atendimento (
     nome varchar NULL
 );
 
+CREATE TABLE md_system_message (
+    id SERIAL NOT NULL PRIMARY KEY,
+    data_reg timestamp NULL DEFAULT now(),
+    texto varchar NOT NULL,
+    ordem int NOT NULL,
+    momento varchar NULL
+);
+
 CREATE TABLE md_supervisor (
     id SERIAL NOT NULL PRIMARY KEY,
     ramal varchar NULL,
diff --git a/includes/config.php b/includes/config.php
index 45c71dd..9752cb7 100644
--- a/includes/config.php
+++ b/includes/config.php
@@ -114,4 +114,15 @@ if (file_exists(__DIR__ . '/../config/display_errors.php')) {
 */
 if (file_exists(__DIR__ . '/../config/telegram.php')) {
     require __DIR__ . '/../config/telegram.php';
+}
+/*
+|--------------------------------------------------------------------------
+| Configuracao de momentis
+|--------------------------------------------------------------------------
+|
+| Variaveis do moments das mensagens padrão.
+|
+*/
+if (file_exists(__DIR__ . '/../config/moments.php')) {
+    require __DIR__ . '/../config/moments.php';
 }
\ No newline at end of file