pabx-app/integracao/media/app/Models/Pause.php

<?php

namespace app\Models;

use app\Core\Model;


/**
 * Description of Pause
 *
 * @author Lucas Awade
 */
class Pause extends Model
{

    const TABLE = "pbx_motivos_pausas";
    const EVENTO_AGENTE = 'pbx_eventos_agentes';

    public function findPauseByName($name)
    {
        $this->query = "SELECT * FROM " . self::TABLE . " WHERE upper(motivo) = :name ";
        return $this->read($this->query, ['name' => strtoupper($name)])->fetch();
    }

    public function findPauseById($id)
    {
        $this->query = "SELECT * FROM " . self::TABLE . " WHERE id = :id";
        return $this->read($this->query, ['id' => strtoupper($id)])->fetch();
    }

    public function addEventoPauseAgent($matricula, $ramal, $idMotivo, $idDac, $produtiva, $flag = 1)
    {
        $this->query = "INSERT INTO  " . self::EVENTO_AGENTE . " (matricula, ramal, id_dac, id_motivo_pausa, flag, pausa_produtiva, entrada_pausa, saida_pausa) 
        VALUES(:matricula, :ramal, :id_dac, :id_motivo_pausa, :flag, :pausa_produtiva, :entrada_pausa, :saida_pausa);";
        return $this->create(
            $this->query,
            [
                'matricula' => $matricula,
                'ramal' => $ramal,
                'id_dac' => $idDac,
                'id_motivo_pausa' => $idMotivo,
                'flag' => $flag,
                'pausa_produtiva' => $produtiva,
                'entrada_pausa' => 'now()',
                'saida_pausa' => 'now()'
            ]
        );
    }

    public function addEventoIndisponivelAgent($matricula, $ramal, $idDac)
    {
        $this->query = "INSERT INTO  " . self::EVENTO_AGENTE . " (matricula, ramal, id_dac, entrada_indisponivel, saida_indisponivel) 
        VALUES(:matricula, :ramal, :id_dac, :entrada_indisponivel, :saida_indisponivel);";
        return $this->create(
            $this->query,
            [
                'matricula' => $matricula,
                'ramal' => $ramal,
                'id_dac' => $idDac,
                'entrada_indisponivel' => 'now()',
                'saida_indisponivel' => 'now()'
            ]
        );
    }

    public function updateEventoOutPause($matricula, $dac, $flag = 2)
    {
        $this->query = "UPDATE " . self::EVENTO_AGENTE . " SET saida_pausa = :saida_pausa, flag = :flag WHERE matricula = :matricula AND id_dac = :id_dac
                    AND entrada_pausa = (SELECT MAX(entrada_pausa) FROM " . self::EVENTO_AGENTE . " WHERE matricula = :matricula AND id_dac = :id_dac);";
        return $this->update($this->query, ['saida_pausa' => 'now()', 'flag' => $flag, 'matricula' => $matricula, 'id_dac' => $dac]);
    }

    public function findGroupPause()
    {
        $this->query = "SELECT prm_pausa_grupo FROM pbx_parametros";
        return $this->read($this->query)->fetchAll();
    }

    public function findPauseByGroupUser($matricula, $active = true)
    {
        $this->query = "SELECT DISTINCT d.id, d.motivo, d.produtiva, d.flag, d.tempo_alerta 
                            FROM pbx_usuarios a
                            INNER JOIN pbx_grupo_usuario b ON a.id = b.user_id
                            INNER JOIN pbx_pausa_grupo_usuario c ON c.gp_id  = b.gp_id
                            INNER JOIN pbx_motivos_pausas d ON d.id = c.id
                            WHERE matricula = :matricula 
                            AND d.motivo NOT IN('login','ausente','RECUSADA') ";
        if ($active) {
            $this->query .= " AND d.flag = :flag";
            $data['flag'] = 1;
        }
        $data['matricula'] = $matricula;
        return $this->read($this->query, $data)->fetchAll();
    }

    public function findAllPause($active = true)
    {
        $this->query = "SELECT * FROM " . self::TABLE . " WHERE 1=1 ";
        if ($active) {
            $this->query .= " AND flag = :flag ";
            $data['flag'] = 1;
        }
        $this->query .= " AND motivo NOT IN('login','ausente','RECUSADA') LIMIT 10 ";
        return $this->read($this->query, $data)->fetchAll();
    }

    public function findAgentPause($matricula)
    {
        $this->query = "SELECT status, motivo_pausa FROM pbx_supervisor_agentes WHERE matricula = :matricula;";
        return $this->read($this->query, ['matricula' => $matricula])->fetchAll();
    }
}