bruno
/
pabx-app
forked from SimplesIP/pabx-app
1
0
Fork 1
Code Issues Pull Requests Projects Releases Wiki Activity
Browse Source

Atualização 1.7.12 

-Pausa Ausente
scripts-services
root 2 years ago
parent
d5c8a64da9
commit
bea846f2f3
4 changed files with 77 additions and 27 deletions
Whitespace
Show all changes Ignore whitespace when comparing lines Ignore changes in amount of whitespace Ignore changes in whitespace at EOL
Split View
Diff Options
Show Stats Download Patch File Download Diff File
  1. 89
      admin/cadQgrupos.php
  2. 2
      admin/queues.php
  3. 12
      agente/agentert.php
  4. 1
      projeto/base/sql/versao-1.7.12.sql

89
admin/cadQgrupos.php
Unescape View File

@ -231,6 +231,7 @@
$exige_classificacao = $_POST["exige_classificacao"];
$justificativa_pausa = $_POST["justificativa_pausa"];
$retornar_abandonadas = isset($_POST["retornar_abandonadas"]) ? $_POST["retornar_abandonadas"] : 0;
$libera_pausa = isset($_POST['libera_pausa']) ? $_POST['libera_pausa'] : 0;
if ($acao == "inseri") {
if (strtoupper($nome) != 'TODOS') {// VERIFICA NOME DA FILA <> TODOS
@ -250,13 +251,13 @@
if (!$row[0] && !$row[1]) {
$query = "INSERT INTO pbx_queues_grupos(nome, musicclass, strategy, servicelevel, timeout, retry,
maxlen, joinempty, eventwhencalled, eventmemberstatus, ringinuse,
periodic_announce_frequency,wrapuptime,autofill,autopause,\"announce-frequency\",\"announce-holdtime\",\"announce-round-seconds\",\"monitor-format\",\"monitor-type\",reportholdtime,timeoutrestart
,numero,timeout2,m_espera,opcao,acao,setinterfacevar,anuncio, id_transbordo, max_agente_pausa, tempo_ring, exige_classificacao, justificativa_pausa, context, retornar_abandonadas,status $dataClass,modo_atendimento,id_pesquisa_liberacao, disponivelfila)
VALUES ('$nome', '$musicclass', '$strategy', $servicelevel, $timeout, $retry,
$maxlen, '$joinempty', '$eventwhencalled', '$eventmemberstatus', '$ringinuse',
$periodic_announce_frequency,
'$wrapuptime','$autofill','$autopause','$announce_frequency','$announce_holdtime','$announce_round_seconds','$monitor_format',
'$monitor_type','$reportholdtime','$timeoutrestart','$numero','$timeout2','$m_espera','$opcao','$acao_opcao','$setinterfacevar','$som_ura', $idTransbordo, $max_agente_pausa, $tempoRing, $exige_classificacao, $justificativa_pausa, '$context', $retornar_abandonadas,'$ativaFila' $dateClass,'$modoAtendimento',$pesquisaLiberacao, '$disponivelfila')";
periodic_announce_frequency,wrapuptime,autofill,autopause,\"announce-frequency\",\"announce-holdtime\",\"announce-round-seconds\",\"monitor-format\",\"monitor-type\",reportholdtime,timeoutrestart,
numero,timeout2,m_espera,opcao,acao,setinterfacevar,anuncio, id_transbordo, max_agente_pausa, tempo_ring, exige_classificacao, justificativa_pausa, context, retornar_abandonadas,status $dataClass,
modo_atendimento,id_pesquisa_liberacao, disponivelfila, libera_pausa)
VALUES ('$nome', '$musicclass', '$strategy', $servicelevel, $timeout, $retry, $maxlen, '$joinempty', '$eventwhencalled', '$eventmemberstatus', '$ringinuse', $periodic_announce_frequency,'$wrapuptime',"
. "'$autofill','$autopause','$announce_frequency','$announce_holdtime','$announce_round_seconds','$monitor_format','$monitor_type','$reportholdtime','$timeoutrestart','$numero','$timeout2','$m_espera',"
. "'$opcao','$acao_opcao','$setinterfacevar','$som_ura', $idTransbordo, $max_agente_pausa, $tempoRing, $exige_classificacao, $justificativa_pausa, '$context', $retornar_abandonadas,'$ativaFila' $dateClass,"
. "'$modoAtendimento',$pesquisaLiberacao, '$disponivelfila', '$libera_pausa')";
pg_query($dbcon, $query);
$query2 = "select id from pbx_queues_grupos order by id desc limit 1";
@ -297,7 +298,7 @@
maxlen='$maxlen', joinempty='$joinempty', eventwhencalled='$eventwhencalled', eventmemberstatus='$eventmemberstatus', ringinuse='$ringinuse',
periodic_announce_frequency='$periodic_announce_frequency',wrapuptime='$wrapuptime',autofill='$autofill',autopause='$autopause',\"announce-frequency\"='$announce_frequency',\"announce-holdtime\"='$announce_holdtime',\"announce-round-seconds\"='$announce_round_seconds',\"monitor-format\"='$monitor_format',
\"monitor-type\" ='$monitor_type',reportholdtime='$reportholdtime',timeoutrestart='$timeoutrestart',numero='$numero',timeout2='$timeout2',m_espera='$m_espera',opcao='$opcao',acao='$acao_opcao',setinterfacevar='$setinterfacevar', anuncio='$som_ura', id_transbordo = '$idTransbordo', max_agente_pausa = '$max_agente_pausa',
tempo_ring = '$tempoRing', exige_classificacao = '$exige_classificacao', justificativa_pausa = '$justificativa_pausa', context = '$context', retornar_abandonadas = '$retornar_abandonadas', modo_atendimento = '$modoAtendimento',id_pesquisa_liberacao = $pesquisaLiberacao,disponivelfila = '$disponivelfila',status = '$ativaFila' $dataClass
tempo_ring = '$tempoRing', exige_classificacao = '$exige_classificacao', justificativa_pausa = '$justificativa_pausa', context = '$context', retornar_abandonadas = '$retornar_abandonadas', modo_atendimento = '$modoAtendimento',id_pesquisa_liberacao = $pesquisaLiberacao,disponivelfila = '$disponivelfila',libera_pausa = '$libera_pausa',status = '$ativaFila' $dataClass
WHERE id=$id";
pg_query($dbcon, $query);
@ -424,44 +425,69 @@
$justificativa_pausa = $dados["justificativa_pausa"];
$exige_classificacao = $dados["exige_classificacao"];
$retornar_abandonadas = $dados["retornar_abandonadas"];
$libera_pausa = $dados['libera_pausa'];
}
if (!isset($monitor_format)) {
$monitor_format = "wav49";
}
}
?>
<form action="index.php?idProg=11002&pbxRequest=1&acao=<?php echo $acao; ?>&acao2=salva<?php echo $param ?>" onsubmit="return Verify();" method="post" name="form1" target="_self" id="form1">
<table width="750" height="335" border="1" align="center" cellpadding="0" cellspacing="0" class="tabela" style="min-width: 760px; width: 860px;">
<tr bordercolor="#EAEAEA" class="cabecalho" background="img/button03.gif">
<td height="18" colspan="4" class="cabecalho"><div align="center">CADASTRO DE FILAS
<td height="18" colspan="4" class="cabecalho">
<div align="center">CADASTRO DE FILAS
<input name="id" type="hidden" id="id2" value="<?php
if ($acao == 'edita') {
echo $id;
}
?>" />
</div></td>
</div>
</td>
</tr>
<tr bordercolor="#EAEAEA" bgcolor="#EAEAEA">
<td height="21" colspan="4" class="labels"><table width="100%" border="0" cellspacing="0" cellpadding="0">
<td height="21" colspan="4" class="labels">
<table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr>
<td><fieldset>
<td>
<fieldset>
<legend class="labels">Nome:</legend>
<input name="nome" type="text" class="validate[required,length[0,100]] caixas" id="nome2" value="<?php
if ($acao == 'edita') {
echo $nome . '"'. 'disabled="disabled' ;
}
?>" />
</fieldset></td>
<td><fieldset>
</fieldset>
</td>
<td>
<fieldset>
<legend class="labels">N&uacute;mero:</legend>
<input name="numero" type="text" class="validate[required,custom[onlyNumber],length[0,100]] caixas" id="numero6" value="<?php
if ($acao == 'edita') {
echo $numero;
}
?>" />
</fieldset></td>
<td><fieldset>
</fieldset>
</td>
<td>
<fieldset>
<legend class="labels">Liberar Pausa <span title="PAUSA QUE O AGENTE NÃO PODERA REMOVER"><b>(?)</b></span></legend>
<?php
$query = "SELECT CASE WHEN (produtiva = 1) THEN motivo || '(PRODUTIVA)' ELSE motivo END AS motivo FROM pbx_motivos_pausas WHERE flag = 1";
$result = pg_query($dbcon, $query);
$motivos_pausa = pg_fetch_all($result);
?>
<select name="libera_pausa" class="caixas">
<option value="0">-----------</option>
<?php foreach($motivos_pausa as $v) { ?>
<option value="<?= str_replace('(PRODUTIVA)', '', $v['motivo']) ?>"><?= $v['motivo'] ?></option>
<?php } ?>
</select>
</fieldset>
</td>
<td>
<fieldset>
<legend class="labels">M&uacute;sica de Espera:</legend>
<input name="m_espera" id="m_espera" onclick="HablitaMusica();" type="radio" value="V" <?php
if ($acao == 'edita') {
@ -481,8 +507,10 @@
}
?> />
N&atilde;o
</fieldset></td>
<td><fieldset>
</fieldset>
</td>
<td>
<fieldset>
<legend class="labels">Classe de M&uacute;sica:</legend>
<select name="musicclass" id="musicclass" class="caixas" >
<option value="" selected>------------</option>
@ -501,15 +529,21 @@
?>><?php echo $dados2['nome']; ?></option>
<?php } ?>
</select>
</fieldset></td>
</fieldset>
</td>
</tr>
</table></td>
</table>
</td>
</tr>
<tr bordercolor="#EAEAEA" bgcolor="#EAEAEA">
<td height="21" colspan="4" class="labels"><div align="right"></div> <div align="right">
<td height="21" colspan="4" class="labels">
<div align="right"></div>
<div align="right">
<table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr>
<td><fieldset>
<td>
<fieldset>
<legend class="labels">Estrat&eacute;gia:</legend>
<div align="left">
<select name="strategy" class="validate[optional] caixas" id="strategy">
@ -585,12 +619,15 @@
</td>
</tr>
</table>
</div></td>
</div>
</td>
</tr>
<tr bordercolor="#EAEAEA" bgcolor="#EAEAEA">
<td height="16" colspan="4" bordercolor="#EAEAEA" bgcolor="#EAEAEA" class="labels"><table width="100%" border="0" cellspacing="0" cellpadding="0">
<td height="16" colspan="4" bordercolor="#EAEAEA" bgcolor="#EAEAEA" class="labels">
<table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr>
<td width="25%"><fieldset>
<td width="25%">
<fieldset>
<legend class="labels">Ligações sem Agentes?:</legend>
<input name="joinempty" type="radio" value="yes" <?php
if ($acao == 'edita') {

2
admin/queues.php
Unescape View File

@ -68,7 +68,7 @@ if ($acao == "deleta") {
</table>
</td>
<td align="right" nowrap="nowrap">
<a href="#" onclick="NovaJanela('index.php?idProg=11002&pbxRequest=1&acao=inseri<?= $filtroNovo; ?>&status=<?= $status?>', 'CadFila', '780', '560.', 'resizable=YES,scrollbars=YES');"><img src="admin/images/novo.gif" width="20" height="20" border="0" align="absmiddle">NOVA FILA </a>
<a href="#" onclick="NovaJanela('index.php?idProg=11002&pbxRequest=1&acao=inseri<?= $filtroNovo; ?>&status=<?= $status?>', 'CadFila', '880', '560.', 'resizable=YES,scrollbars=YES');"><img src="admin/images/novo.gif" width="20" height="20" border="0" align="absmiddle">NOVA FILA </a>
</td>
</tr>

12
agente/agentert.php
Unescape View File

@ -1333,6 +1333,18 @@ function SairPausa($db) {
}
}
$query = "SELECT a.status, a.motivo_pausa, libera_pausa
FROM pbx_supervisor_agentes a
INNER JOIN pbx_queues_grupos b ON a.dac = b.nome
WHERE matricula = '$matricula'";
$result = pg_query($db, $query);
$resp = pg_fetch_assoc($result);
if($resp['status'] == 'PAUSA' && strtolower($resp['motivo_pausa']) == strtolower($resp['libera_pausa'])){
GeraExcept("Esta pausa é restrita para ser removida, por favor comunique seu supervisor!");
}
/*
* Remove da pausa do asterisk somente se a opçao disponivel atendimento nao
* estiver marcada,

1
projeto/base/sql/versao-1.7.12.sql
Unescape View File

@ -0,0 +1 @@
ALTER TABLE pbx_queues_grupos ADD COLUMN libera_pausa VARCHAR(255) DEFAULT(0);
Write Preview
Loading…
Cancel
Save