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#!/usr/bin/php -q
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<?php
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include('bd.php');
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ob_implicit_flush(true);
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set_time_limit(6);
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$in = fopen("php://stdin", "r");
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$stdlog = fopen("/var/log/asterisk/agente_fila.log", "w");
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// toggle debugging output (more verbose)
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$debug = false;
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function read() {
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global $in, $debug, $stdlog;
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$input = str_replace("\n", "", fgets($in, 4096));
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if ($debug)
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fputs($stdlog, "read: $input\n");
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return $input;
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}
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function errlog($line) {
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global $err;
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echo "VERBOSE \"$line\"\n";
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}
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function write($line) {
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global $debug, $stdlog;
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if ($debug)
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fputs($stdlog, "write: $line\n");
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echo $line . "\n";
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}
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// parse agi headers into array
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while ($env = read()) {
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$s = explode(": ", $env);
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$agi[str_replace("agi_", "", $s[0])] = trim($s[1]);
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if (($env == "") || ($env == "\n")) {
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break;
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}
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}
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//parametro vindo do dialplan
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$matricula = $argv[1];
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/*
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* Dados da sessao do agente
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*/
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$query = "select disponivel_atendimento, chamada_classificado, dac, status, ramal from pbx_supervisor_agentes where matricula = '$matricula'";
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$result = pg_query($conexao, $query);
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$dados = pg_fetch_row($result);
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$dispoAtend = $dados[0];
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$chamdaClassificada = $dados[1];
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$dac = $dados[2];
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$status = $dados[3];
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$ramal = $dados[4];
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if ($status == 'OCUPADO') {
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exit;
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}
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/*
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* Verifica se o dac exige classifica<EFBFBD><EFBFBD>o!
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*/
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$query = "select exige_classificacao from pbx_queues_grupos where nome = '$dac'";
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$result = pg_query($conexao, $query);
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$dados = pg_fetch_row($result);
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$exigeClas = $dados[0];
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if ($dispoAtend && (($exigeClas && $chamdaClassificada) || (!$exigeClas))) {
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$query = "select count(*) from pbx_supervisor_agentes where matricula = '$matricula' and upper(status) <> 'PAUSA'";
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$result = pg_query($conexao, $query);
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$dados = pg_fetch_row($result);
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if ($dados[0]) {
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// write("EXEC UnPauseQueueMember |Agent/$matricula");
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write("EXEC UnPauseQueueMember ,Local/$ramal@app-callcenter/n");
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read();
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}
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}
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// clean up file handlers etc.
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fclose($in);
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fclose($stdlog);
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?>
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