Arquivos que faltavam na separação do PABX e o monitor

include/util/constantes.php

@@ -9,12 +9,73 @@ define('SS_OPERACAO_SUPERVISOR', "SSoperacaoSupervisor");
 
 define("VERSAO_API", '1.0');
 
+//
+//Define status de atendimento para o agente
+//
+define("MAX_QUEBRA", 70); //Usada para formatar url em GetMetodos
+define("AGENTE_EM_ATENDIMENTO", 'OCUPADO');
+define("AGENTE_LIVRE", 'LIVRE');
+define("AGENTE_EM_PAUSA", 'PAUSA');
+define("AGENTE_LOGOFF", 'LOGOFF');
+define("AGENTE_DISCANDO", 'ORIGINANDO');
+define("MAX_TENTATIVA_RETORNO", 50);
 
 //combo meses
 $meses = array('Todos', 'Janeiro', 'Fevereiro', 'Março', 'Abril', 'Maio', 'Junho', 'Julho', 'Agosto', 'Setembro', 'Outubro', 'Novembro', 'Dezembro');
 $mesesAbr = array('Jan', 'Fev', 'Mar', 'Abr', 'Mai', 'Jun', 'Jul', 'Ago', 'Set', 'Out', 'Nov', 'Dez');
 $diasDaSemana = array('dom', 'seg', 'ter', 'qua', 'qui', 'sex', 'sab');
 
+//constantes para interagir com asterisk
+define("AST_LOGIN_AGENTE", 1);
+define("AST_LOGOFF_AGENTE", 2);
+define("AST_ADD_FILA", 3); //Adiciona agente agente a fila
+define("AST_REM_FILA", 4); //remove agente da fila
+define("AST_ADD_PAUSA", 5); //colaca agente em pausa
+define("AST_REM_PAUSA", 6); //retira o agente de pausa
+define("AST_DISCAR", 7);
+define("AST_TRANSFERIR", 8);
+define("AST_INCLUI_AGENTE", 9);
+define("AST_TESTE_URL", 10);
+define("MONITOR_AGENTS", 11);
+define("AST_INTERCALAR", 12);
+define("AST_MONITORAR", 13);
+define("AST_INICIA_GRAVACAO", 14);
+define("AST_FINALISA_GRAVACAO", 15);
+define("AST_INICIA_PAUSA_GRAVACAO", 16);
+define("AST_FINALISA_PAUSA_GRAVACAO", 17);
+define("AST_DESLIGAR_LIGACAO", 18);
+define("AST_RELOAD_URA", 19);
+define("AST_RELOAD_FILA", 20);
+define("AST_MUTE_SET_VAR", 21);
+define("AST_MUTE_ADD_CANAIS", 22);
+define("AST_MUTE_GET_SALA_CONFERENCIA", 23);
+define("AST_MUTE_ADD_AGENTE", 24);
+define("AST_MUTE_REM_AGENTE", 25);
+define("AST_PENDULO_SET_VAR", 26);
+define("AST_PENDULO_ADD_CANAIS", 27);
+define("AST_PENDULO_GET_SALA", 28);
+define("AST_PENDULO_ADD_MUTE", 29);
+define("AST_PENDULO_REM_MUTE", 30);
+define("AST_TRCONSULTA_SET_VAR", 31);
+define("AST_TRCONSULTA_ESPERA", 32);
+define("AST_TRCONSULTA_TRANSFERE", 33);
+define("AST_TRCONSULTA_TRANSFERE_ABORTA", 34);
+define("AST_TRCONSULTA_LIBERA_AGENTE", 35);
+define("AST_TRCONSULTA_CONFERENCIA", 36);
+define("AST_DISCAR_DIRETO", 37);
+define("AST_TRANSF_PESQUISA", 38);
+define("AST_PENDULO_REM_CANAIS", 39);
+define("AST_MUTE_CLIENTE", 40);
+define("AST_MUTE_ATENDENTE", 41);
+define("AST_REM_MUTE", 42);
+define("AST_ALARME", 43);
+define("AST_SET_VAR", 44);
+define("AST_EXEC_AMI", 45);
+define("AST_CALLBACK", 46);
+define("AST_ALERTA_AGENTE", 47);
+define("AST_SMS_SEND", 48);
+define("AST_DESLIGAR_TODOS", 49);
+define("AST_LIGUE_GRATIS", 50);
 
 
 //Sess<EFBFBD>o para mute
@@ -38,8 +99,25 @@ define("AGT_SUBID", "subIdCorrente");
 define("AGT_ID_LOGIN", "idTabLogin");
 define("AGT_ID_PAUSA", "idTabPausa");
 
+//constates para secao do modulo de agente
+//ramal do atendente
+//conexao do agente com asterisk
+define("AGT_CONECT", "AgenteOnLine");
+define("AGT_ULT_EVENTO", "AgenteUltimoEvento");
+define("AGT_DESCONECTA_SUPER", "AgenteDesconectaSuper");
 
+//mode de atendimento
+define("AGT_TP_ATEND", "TipoAtend");
+define("AGT_TP_ATEND_COD", "ModoAtendimento");
+define("AGT_MODU_MANUAL", '**50');
+define("AGT_MODU_AUTOMATICO", '**60');
 
+define("AGT_DAC_CONECT", "AgenteConctDac");
+define("AGT_DAC_CONECT_DESC", "AgenteConctDacNome");
+define("SS_NOME_DAC", "AgenteConctDacNome");
+define("SS_AUT", "SSaut");
+define("SS_USER_AUT", "SSuserAut");
+define("AGT_MATRICULA", "SSmatriculaAgente");
 
 
 /*
@@ -52,6 +130,10 @@ define("AGT_RAMAL_CONF", "SSramalConf");
  */
 define("AGT_RECEPTIVO_CALLBACK", "SSorigemCallback");
 
+//pausa do agente
+define("AGT_EM_PAUSA", "AgenteEmPausa");
+define("AGT_PAUSA_MOTIVO", "MotivoPausa");
+define("AGT_RELACIONA_EVENTO", "RelacionaEvento");
 //Tempo de atuliza<EFBFBD><EFBFBD>o da tela de agente, se nao informado nos parametros
 define("AGT_TEMPO_ATUALIZA", 5);
 //CALL
@@ -118,6 +200,29 @@ define("SS_DESTINO_INTERCALAR", "SSdestinoIntercalar");
 define("SS_TIPO_FILA", "SS_tipoFilaLogin"); //
 
 
+/*
+ * Valore usados para registrar ramais usados em monitoria e intercala<EFBFBD><EFBFBD>o de <EFBFBD>udios.
+ */
+define("SS_MONITOR_ALVO", "SSramalMonitorAlvo");
+define("SS_MONITOR_ALVO_SIP", "SSramalMonitorAlvoSip");
+
+
+define("RAMAL_MONITOR_AGENTE", "ramalMonitorAgente");
+define("CANAL_MONITOR_AGENTE", "canalMonitorAgente");
+
+define("RAMAL_MONITOR_AUDIO", "ramalMonitorAudio");
+define("CANAL_MONITOR_AUDIO", "canalMonitorAudio");
+
+define("RAMAL_MONITOR_SUPERVISOR", "ramalMonitorSupervisor");
+define("CANAL_MONITOR_SUPERVISOR", "canalMonitorSupervisor");
+
+
+//RELATORIO
+define("REL_HEAD_NIVEL1", 1);
+define("REL_HEAD_NIVEL2", 2);
+define("REL_HEAD_NIVEL3", 3);
+
+
 //base do c<EFBFBD>lculo para o desvio padr<EFBFBD>o
 define("NUMERO_SEMANAS", 52);
 define("SS_DESVIO_PADRAO", "desvioPadrao");
@@ -200,7 +305,12 @@ define("DDD_EMPRESA", 65);
 define("PATH_ABSOLUTO", 'SSabsPath');
 define("PATH_BAR", 'SSbarPath');
 
-
+//Relatorios
+define("REL_TITULO_PAGE", "SSrelTituloPage");
+define("REL_TITULO_HEAD", "SSrelTituloHead");
+define("REL_COMPLEMENTO_FILTRO", "SSrelComplFiltro");
+define("REL_HEAD", "SSrelHead");
+define("REL_LINHAS_IMPRIME", "SSrelLinhasImprime");
 
 define("TEMPO_TENTATIVA_URL", 300000);
 define("MAX_TENTATIVA_URL", 5);
@@ -214,7 +324,30 @@ define("CONF_PADRAO_URL_ASTERISK", 'url_asterisk');
 
 define("COMP_SVN", 1);
 
-
+//Define um codigo de acordo com o status do agente
+define("AGT_STATUS_OFF", 0);
+define("AGT_STATUS_PAUSA", 1);
+define("AGT_STATUS_LIVRE", 2);
+define("AGT_STATUS_CHAMANDO", 3);
+define("AGT_STATUS_ORIGNANDO", 4);
+define("AGT_STATUS_OCUPADO", 5);
+
+//Indentificadores de formulario
+define("REL_TOTALIZADOR_CENTRO_CUSTO", 159);
+define("REL_SAINTES_RAMAL", 37);
+define("REL_TOTALIZADOR_CHAMADAS", 41);
+define("REL_SAINTES_CENTRO_CUSTO", 67);
+define("REL_SAINTES_TIPO_LIGACAO", 70);
+define("REL_SAINTES_MAIS_DISCADOS", 74);
+define("REL_TOTALIZADOR_TIPO_LA", 87);
+define("REL_CHAMADAS_ENCAMINHADAS_CAIXAPOSTAL", 76);
+define("REL_ENTRANTES_NAO_ATENDIDA", 78);
+define("REL_ENTRANTES_RAMAL", 59);
+define("REL_ENTRANTES_TIPO_LIGACAO", 72);
+define("REL_TOTALIZADOR_CHAMADAS_ENTRANTES", 63);
+define("REL_CHAMADAS_RAMAL_RAMAL", 43);
+define("REL_LISTA_SIGAME_EXTERNO", 80);
+define("REL_LISTA_USUARIO", 65);
 
 //AgenteRT
 define("SS_DAC_CODIGO", "AgenteConctDac"); //Id do Dac conectado
@@ -237,31 +370,18 @@ define("DEFAULT_MASC_PASSWORD", '****');
 define("CONF_CRYPT_IV", '4928e5d91dea39d0755b110cad0abe45');
 define("CONF_CRYPT_KEY", 'b4adfe9e896ad2791967382a55532148');
 
-
-
 /*
- * Conversao de arquivos, CNVRTD
+ * Tipos de ramal
  */
-define("CNVRT_CONVERT_AUDIO", '/var/www/html/aplicativo/cnvrtd/cnvrtAudio.php'); // milhonesimo of second.
-define("CNVRT_FILE", '/var/www/html/aplicativo/cnvrtd/cnvrtFile.php'); 
-define("CNVRT_BASE", '/var/www/html/aplicativo/audio/'); 
-define("CNVRT_TEMPO_CICLO", 100000); // milhonesimo of second.
-define("CNVRT_TIMEOUT", 10); // Scond.
-define("CNVRT_WAV_MP3", 1);
-define("CNVRT_WAV_ULAW", 2);
-define("CNVRT_MP3_ULAW", 3);
-
-define("CNVRT_FILE_EXISTS", 4);
-define("CNVRT_FILE_MV", 5);
-define("CNVRT_FILE_RM", 6);
-define("CNVRT_FILE_CP", 7);
-define("CNVRT_FILE_TAR_GZ", 8);
-define("CNVRT_FILE_TAR_BZ2", 9);
-define("CNVRT_FILE_CMD", 10);
-define("CNVRT_FILE_SIZE", 11);
-define("CNVRT_EXEC", 12);
-
-
+define("RAMAL_SIP", 'SIP');
+define("RAMAL_IAX", 'IAX');
+define("RAMAL_IAX2", 'IAX2');
+define("RAMAL_PBX", 'PBX');
+define("RAMAL_DGV", 'DGV');
+define("RAMAL_KHOMP", 'KHOMP');
+define("RAMAL_DAHDI", 'DAHDI');
+define("ROTA_ENTRADA", 'E');
+define("ROTA_SAIDA", 'S');
 
 /*
  * Perfil do sistema.
@@ -299,7 +419,27 @@ define("MEDIA_PRINT_PDF", 3);
 define("MEDIA_PRINT_EXCEL", 4);
 define("MEDIA_PRINT_CSV", 5);
 
+/*
+ * Conversao de arquivos, CNVRTD
+ */
+define("CNVRT_CONVERT_AUDIO", '/var/lib/asterisk/scripts/cnvrtd/cnvrtAudio.php'); // milhonesimo of second.
+define("CNVRT_FILE", '/var/lib/asterisk/scripts/cnvrtd/cnvrtFile.php'); 
+define("CNVRT_BASE", '/var/www/html/aplicativo/audio/'); 
+define("CNVRT_TEMPO_CICLO", 100000); // milhonesimo of second.
+define("CNVRT_TIMEOUT", 10); // Scond.
+define("CNVRT_WAV_MP3", 1);
+define("CNVRT_WAV_ULAW", 2);
+define("CNVRT_MP3_ULAW", 3);
 
+define("CNVRT_FILE_EXISTS", 4);
+define("CNVRT_FILE_MV", 5);
+define("CNVRT_FILE_RM", 6);
+define("CNVRT_FILE_CP", 7);
+define("CNVRT_FILE_TAR_GZ", 8);
+define("CNVRT_FILE_TAR_BZ2", 9);
+define("CNVRT_FILE_CMD", 10);
+define("CNVRT_FILE_SIZE", 11);
+define("CNVRT_EXEC", 12);
 
 /*
  * Servidor de central de Atualizacoes
@@ -311,3 +451,11 @@ define('IP_CENTRAL_ATUALIZACAO', '192.168.115.12');
  */
 define('MASCARA_PASSWORD', '*******');
 
+
+/*
+ *  Define o comportamento dos relatorios de servico.
+ */
+
+define("RELATORIO_SERVICOS_DESABILITA", 0);
+define("RELATORIO_SERVICOS_HABILITA", 1);
+define("RELATORIO_SERVICOS_FILTROS", 2);

include/util/display_errors.php

@@ -1,7 +1,7 @@
 <?php
     
 error_reporting(E_ALL);
-ini_set('display_errors', 0);
+ini_set('display_errors', 1);
 ini_set("memory_limit", "512M");
 
 

include/util/funcoesAmi.php

@@ -0,0 +1,952 @@
+<?php
+
+function ConectaAmi($host = '', $porta = '', $usuario = '', $senha = '', $events = 0) {
+    $host = $host ? trim($host) : '127.0.0.1';
+    $porta = $porta ? trim($porta) : '5038';
+    $usuario = $usuario ? trim($usuario) : 'manager';
+    $senha = $senha ? trim($senha) : 'manager007';
+    $errno = '';
+    $errstr = '';
+    $timeout = 10;
+    $socket = fsockopen($host, $porta, $errno, $errstr, $timeout);
+
+    if ($socket) {
+        $actionid = rand(000000000, 9999999999);
+        __fwrite($socket, "action: login\r\n", "ConectaAmi");
+        __fwrite($socket, "username: $usuario\r\n");
+        __fwrite($socket, "secret: $senha\r\n");
+        __fwrite($socket, sprintf("events: %s\r\n", $events ? "on" : "off"));
+        __fwrite($socket, "ActionID: " . $actionid . "\r\n\r\n");
+
+        $i = 0;
+        while (!feof($socket)) {
+            $bufer = fgets($socket);
+
+            if (stristr($bufer, "Authentication accepted")) {
+                return $socket;
+            } else if (stristr($bufer, "Authentication failed")) {
+                fclose($socket);
+                return false;
+            }
+            if ($i++ > MAX_TENTATIVA_RETORNO) {
+                return false;
+            }
+        }
+    }
+    return false;
+}
+
+function ExecutaAmi($socket, $params) {
+    $rand = rand(000000000, 9999999999);
+    $start = 0;
+    foreach ($params as $key => $value) {
+        __fwrite($socket, "$key: $value\r\n", ($start++ ? '' : 'ExecutaAmi'));
+    }
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'ExecutaAmi');
+}
+
+function LoginAgenteAmi($socket, $channel, $modoAtende, $ramal, $dac, $matricula, $penalidade) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: originate\r\n", 'LoginAgenteAmi');
+    __fwrite($socket, "Channel: $channel\r\n");
+    __fwrite($socket, "context: app-login\r\n");
+    __fwrite($socket, "exten: $modoAtende\r\n");
+    __fwrite($socket, "priority: 1\r\n");
+    __fwrite($socket, "callerid: $ramal\r\n");
+    __fwrite($socket, "variable: DAC=$dac,AGENT=$matricula,RAMAL=$ramal,PENALIDADE=$penalidade\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'LoginAgenteAmi');
+}
+
+/* ASTERISK 1.4
+  function LogoffAgenteAmi($socket, $matricula)
+  {
+  $rand = rand(000000000,9999999999);
+  __fwrite($socket, "Action: agentlogoff\r\n", 'LogoffAgenteAmi');
+  __fwrite($socket, "agent: $matricula\r\n");
+  __fwrite($socket, "soft: false\r\n");
+  __fwrite($socket, "ActionID: $rand\r\n\r\n");
+  return VerificaRetornoSocket($socket, "Success", "Error", 'LogoffAgenteAmi');
+  }
+ */
+
+function LogoffAgenteAmi($socket, $matricula, $ramal, $dac) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: agentlogoff\r\n", 'LogoffAgenteAmi');
+    __fwrite($socket, "agent: $matricula\r\n");
+    __fwrite($socket, "soft: false\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'LogoffAgenteAmi');
+}
+
+function AddFilaAmi($socket, $dac, $matricula) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: queueadd\r\n", 'AddFilaAmi');
+    __fwrite($socket, "queue: $dac\r\n");
+    __fwrite($socket, "interface: Agent/$matricula\r\n");
+    __fwrite($socket, "penaly: 1\r\n");
+    __fwrite($socket, "paused: true\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'AddFilaAmi');
+}
+
+function RemFilaAmi($socket, $dac, $matricula, $ramal) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: queueremove\r\n", 'LogoffAgenteAmi');
+    __fwrite($socket, "queue: $dac\r\n");
+    __fwrite($socket, "interface: Local/$ramal@app-callcenter/n\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'RemFilaAmi');
+}
+
+function AddPausaAmi($socket, $matricula, $ramal) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: queuepause\r\n", 'AddPausaAmi');
+//    __fwrite($socket, "interface: Agent/$matricula\r\n");
+    __fwrite($socket, "interface: Local/$ramal@app-callcenter/n\r\n");
+    __fwrite($socket, "paused: true\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    $ret = VerificaRetornoSocket($socket, "Success", "Error", 'AddPausaAmi');
+    return $ret;
+}
+
+function RemPausaAmi($socket, $matricula, $ramal) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: queuepause\r\n", 'RemPausaAmi');
+//    __fwrite($socket, "interface: Agent/$matricula\r\n");
+    __fwrite($socket, "interface: Local/$ramal@app-callcenter/n\r\n");
+    __fwrite($socket, "paused: false\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'RemPausaAmi');
+}
+
+function DesligarAmi($socket, $channelAgente) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: hangup\r\n", 'DesligarAmi');
+    __fwrite($socket, "Channel: $channelAgente\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    $ret = VerificaRetornoSocket($socket, "Success", "Error", 'DesligarAmi');
+    return $ret;
+}
+
+function DiscarCallAmi($socket, $channelAgente, $matricula, $numDisc, $ramal, $contextoRamal = "padrao", $codigo = null) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Originate\r\n", 'DiscarCallAmi');
+    __fwrite($socket, "Channel: $channelAgente\r\n");
+    __fwrite($socket, "Context: $contextoRamal\r\n");
+    __fwrite($socket, "Exten: $numDisc\r\n");
+    __fwrite($socket, "Priority: 1\r\n");
+    __fwrite($socket, "Callerid: $ramal\r\n");
+    //__fwrite($socket, "variable: MATRICULA=$matricula,TIPO-DISCAGEM=APLICACAO,CONTEXTORAMAL=$contextoRamal,PERMISSAO=OK\r\n");
+    if ($codigo) {
+        __fwrite($socket, "variable: RAMAL=$ramal,CONTEXTORAMAL=$contextoRamal,TIPODISCAGEM=AGENTE,CODIGOPARAM=$codigo\r\n");
+    } else {
+        __fwrite($socket, "variable: RAMAL=$ramal,CONTEXTORAMAL=$contextoRamal,TIPODISCAGEM=AGENTE\r\n");
+    }
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'DiscarCallAmi');
+}
+
+function DiscarDiretoAmi($socket, $channel, $numDisc, $ramal) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Originate\r\n", 'DiscarDiretoAmi');
+    __fwrite($socket, "Channel: $channel\r\n"); //Ramal local sip/1001
+    __fwrite($socket, "Context: padrao\r\n");
+    __fwrite($socket, "Exten: $numDisc\r\n"); //numero a discar
+    __fwrite($socket, "Priority: 1\r\n");
+    __fwrite($socket, "Callerid: $ramal\r\n"); //Ramal local 1001
+    __fwrite($socket, "Timeout: 30000\r\n");
+    __fwrite($socket, "Variable: TIPO-DISCAGEM=APLICACAO,PERMISSAO=OK\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+
+    return VerificaRetornoSocket($socket, "Success", "Error", 'DiscarDiretoAmi');
+}
+
+function AlarmeAmi($socket, $channel, $numDisc, $ramal, $audio = 'appsounds/alarmeapi') {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Originate\r\n", 'AlarmeAmi');
+    __fwrite($socket, "Channel: Local/$numDisc@padrao\r\n"); //Ramal local sip/1001
+    __fwrite($socket, "Application: Playback\r\n");
+    __fwrite($socket, "Data: $audio\r\n");
+    __fwrite($socket, "Context: default\r\n");
+    __fwrite($socket, "Exten: s\r\n"); //numero a discar
+    __fwrite($socket, "Priority: 1\r\n");
+    __fwrite($socket, "Callerid: $ramal\r\n"); //Ramal local 1001
+    __fwrite($socket, "Timeout: 30000\r\n");
+    __fwrite($socket, "Variable: TIPO-DISCAGEM=APLICACAO,PERMISSAO=OK\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+
+    return VerificaRetornoSocket($socket, "Success", "Error", 'AlarmeAmi');
+}
+
+function CallbackAmi($socket, $destino, $numDisc, $ramal) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Originate\r\n", 'CallbackAmi');
+    __fwrite($socket, "Channel: Local/$numDisc@padrao\r\n"); //Nro a discar
+    __fwrite($socket, "Context: padrao\r\n");
+    __fwrite($socket, "Exten: $destino\r\n"); // ( fila )
+    __fwrite($socket, "Priority: 1\r\n");
+    __fwrite($socket, "Callerid: $numDisc\r\n"); //Ramal local 1001
+    __fwrite($socket, "Timeout: 30000\r\n");
+    __fwrite($socket, "Variable: RAMAL=$ramal\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+
+    return VerificaRetornoSocket($socket, "Success", "Error", 'CallbackAmi');
+}
+
+function LigueGratisAmi($socket) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Originate\r\n", 'CallbackAmi');
+    __fwrite($socket, sprintf("Channel: Local/%s@padrao\r\n", GetNumeroLigueGratis())); //Nro a discar
+    __fwrite($socket, "Context: ext-anuncios\r\n");
+    __fwrite($socket, sprintf("Exten: %s\r\n", GetAnuncioLigueGratis())); // ( fila )
+    __fwrite($socket, "Priority: 1\r\n");
+    __fwrite($socket, sprintf("Callerid: %s\r\n", GetNumeroLigueGratis())); //Ramal local 1001
+    __fwrite($socket, "Timeout: 30000\r\n");
+    __fwrite($socket, sprintf("Variable: RAMAL=%s,LIGUE-ME=%s\r\n", GetRamalLigueGratis(), GetNumeroLigueGratis()));
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+
+    return VerificaRetornoSocket($socket, "Success", "Error", 'CallbackAmi');
+}
+
+function TransferirAmi($socket, $channelTransf, $numDisc) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: redirect\r\n", 'TransferirAmi');
+    __fwrite($socket, "Channel: $channelTransf\r\n");
+    __fwrite($socket, "Context: ext-transferencia\r\n");
+    __fwrite($socket, "Exten: $numDisc\r\n");
+    __fwrite($socket, "Priority: 1\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'TransferirAmi');
+}
+
+function TransferirPesquisaAmi($socket, $channelTransf, $idPesqisa, $matricula = '') {
+    if ($matricula) {
+        $rand = rand(000000000, 9999999999);
+        __fwrite($socket, "Action: Setvar\r\n", 'SetVarPesquisa');
+        __fwrite($socket, "Channel: $channelTransf\r\n");
+        __fwrite($socket, "variable: PESQUISA_MATRICULA\r\n");
+        __fwrite($socket, "value: $matricula\r\n");
+        __fwrite($socket, "ActionID: $rand\r\n\r\n");
+        VerificaRetornoSocket($socket, "Success", "Error", 'SetVarPesquisa');
+    }
+
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: redirect\r\n", 'TransferirPesquisaAmi');
+    __fwrite($socket, "Channel: $channelTransf\r\n");
+    __fwrite($socket, "Context: $idPesqisa\r\n");
+    __fwrite($socket, "Exten: s\r\n");
+    __fwrite($socket, "Priority: 1\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'TransferirPesquisaAmi');
+}
+
+function IncluiAgenteAmi($socket) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: command\r\n", 'IncluiAgenteAmi');
+    __fwrite($socket, "command: module reload app_agent_pool.so\r\n");
+    __fwrite($socket, "Context: ext-transferencia\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'IncluiAgenteAmi');
+}
+
+function TesteUrlAmi($socket) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: ping\r\n", 'TesteUrlAmi');
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "pong", "Error", 'TesteUrlAmi');
+}
+
+function MonitorAgentsAmi() {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action:agents\r\n", 'MonitorAgentsAmi');
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'MonitorAgentsAmi');
+}
+
+function IntercalarAmi($socket, $canalIntercalar, $ramalIntercalar, $rmalDestinoIntercalar) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: originate\r\n", 'IntercalarAmi');
+    __fwrite($socket, "Channel: $canalIntercalar\r\n");
+    __fwrite($socket, "Context: call-intercala\r\n");
+    __fwrite($socket, "Exten: s\r\n");
+    __fwrite($socket, "Priority: 1\r\n");
+    __fwrite($socket, "CallerID: $ramalIntercalar\r\n");
+    __fwrite($socket, "variable: RAMAL=$ramalIntercalar,DESTINO=$rmalDestinoIntercalar\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    $ret = VerificaRetornoSocket($socket, "Success", "Error", 'IntercalarAmi');
+    return $ret;
+}
+
+//function MonitorarAmi($socket, $canalIntercalar, $ramalIntercalar, $rmalDestinoIntercalar)
+function MonitorarAmi($socket, $params) {
+    //
+    // Chaves array params:
+    // "matricula_supervisor", "matricula_monitorado", "dac_monitorado", "setido_chamada", "nivel_lgpd_supevisor", "nivel_lgpd_monitorado", "uniqueid_monitorado",
+    // "ramal_supervisor", "ramal_monitorado", "canal_monitorado", "canal_agente", "canal_supervisor" , "ramal_supervisor"
+    //
+    
+    $rand = rand(000000000, 9999999999);
+    $varLgpd = $params["var_lgpd"];
+    if ((int)$varLgpd === 0) {
+        
+        $canalIntercalar = $params['canal_supervisor'];
+        $ramalIntercalar = $params['ramal_supervisor'];
+        $rmalDestinoIntercalar = $params['ramal_monitorado'];
+        
+        $rand = rand(000000000, 9999999999);
+        __fwrite($socket, "Action: originate\r\n", 'MonitorarAmi');
+        __fwrite($socket, "Channel: $canalIntercalar\r\n");
+        __fwrite($socket, "Context: call-monitora\r\n");
+        __fwrite($socket, "Exten: s\r\n");
+        __fwrite($socket, "Priority: 1\r\n");
+        __fwrite($socket, "CallerID: $ramalIntercalar\r\n");
+        __fwrite($socket, "variable: RAMAL=$ramalIntercalar,DESTINO=$rmalDestinoIntercalar,LGPD_VAR=0\r\n");
+        __fwrite($socket, "ActionID: $rand\r\n\r\n");
+        $ret = VerificaRetornoSocket($socket, "Success", "Error", 'MonitorarAmi');
+        return $ret;
+    }
+    
+    $sentidoChamada = (strtoupper($params['setido_chamada']) == 'E' ? 'recebida' : 'originada' );
+    $canalAgente = ($params['setido_chamada'] == 'E') ? $params['canal_monitorado'] : $params['canal_agente'];
+    $paramLgpd = GetParamLgpd($varLgpd);
+
+    $paramLgpdContent = $paramLgpd['lgpdm_content'];
+    $nvSuper = isset($paramLgpdContent['nivel_lgpd_supevisor']) ? $paramLgpdContent['nivel_lgpd_supevisor'] : 0;
+    $nvMonitorado = isset($paramLgpdContent['nivel_lgpd_monitorado']) ? $paramLgpdContent['nivel_lgpd_monitorado'] : 0;
+    $permiteSupervisao = $nvSuper > 0 ? 'SIM' : 'NAO';
+    $enviaAviso = ($nvSuper >= $nvMonitorado) ? 'SIM' : 'NAO';
+
+    __fwrite($socket, "Action: originate\r\n", 'MonitorarAmi');
+    __fwrite($socket, sprintf("Channel: %s\r\n", $params['canal_supervisor']));
+    __fwrite($socket, "Exten: s\r\n");
+    __fwrite($socket, "Context: call-intercala-lgpd-verifica\r\n");
+    __fwrite($socket, "Priority: 1\r\n");
+    __fwrite($socket, sprintf("CallerID: %s\r\n", $params['ramal_supervisor']));
+    //__fwrite($socket, sprintf("variable: RAMAL=%s|DESTINO=%s|LGPD_VAR=%s\r\n", $params['ramal_supervisor'], $params['ramal_monitorado'], $varLgpd));
+    __fwrite($socket, sprintf("Variable: RAMAL_AGENTE=%s,CANAL_AGENTE=%s,LGPD=%s,FEATURES=%s,ENVIA_AVISO_MONITORADO=%s,LGPD_VAR=%s\r\n", $params['ramal_monitorado'], $canalAgente, $permiteSupervisao, $sentidoChamada, $enviaAviso, $varLgpd));
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    $ret = VerificaRetornoSocket($socket, "Success", "Error", 'MonitorarAmi');
+    return $ret;
+
+    /*
+
+      ;CHAMADA ORIGINADA - UTILIZAR O CANAL DO AGENTE (campo: canal_agente da pbx_supervisor_agentes)
+      Action: Originate
+      Channel: SIP/8517
+      Exten: s
+      Context: call-intercala-lgpd-verifica
+      Priority: 1
+      Callerid: 8517
+      Variable: RAMAL_AGENTE=8511|CANAL_AGENTE=SIP/8511-000000a3|LGPD=SIM|FEATURES=originada
+
+
+      ;CHAMADA RECEBIDA - UTILIZAR O CANAL DO CLIENTE (campo: canal da pbx_supervisor_agentes)
+      Action: Originate
+      Channel: SIP/8517   ;ramal intercala - supervisor
+      Exten: s
+      Context: call-intercala-lgpd-verifica
+      Priority: 1
+      Callerid: 8517 ; ramal intercala - supervisor
+      Variable: RAMAL_AGENTE=8515|CANAL_AGENTE=SIP/LINHA_E1-00000098|LGPD=SIM|FEATURES=recebida
+
+     */
+}
+
+function __MonitorarAmi($socket, $canalIntercalar, $ramalIntercalar, $rmalDestinoIntercalar) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: originate\r\n", 'MonitorarAmi');
+    __fwrite($socket, "Channel: $canalIntercalar\r\n");
+    __fwrite($socket, "Context: call-monitora\r\n");
+    __fwrite($socket, "Exten: s\r\n");
+    __fwrite($socket, "Priority: 1\r\n");
+    __fwrite($socket, "CallerID: $ramalIntercalar\r\n");
+    __fwrite($socket, "variable: RAMAL=$ramalIntercalar|DESTINO=$rmalDestinoIntercalar\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    $ret = VerificaRetornoSocket($socket, "Success", "Error", 'MonitorarAmi');
+    return $ret;
+}
+
+function ReloadUraAmi($socket) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: command\r\n", 'ReloadUraAmi');
+    __fwrite($socket, "command: dialplan reload\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    $ret = VerificaRetornoSocket($socket, "Success", "Error", 'ReloadUraAmi');
+    return $ret;
+}
+
+function ReloadFilaAmi($socket) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: command\r\n", 'ReloadFilaAmi');
+    __fwrite($socket, "command: module reload app_queue.so\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'ReloadFilaAmi');
+}
+
+function IniciaGravacaoAmi($socket, $channelTransf, $fileAudio, $fileAudioTipo) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: monitor\r\n", 'IniciaGravacaoAmi');
+    __fwrite($socket, "Channel: $channelTransf\r\n");
+    __fwrite($socket, "file: $fileAudio\r\n");
+    __fwrite($socket, "format: $fileAudioTipo\r\n");
+    __fwrite($socket, "mix: 1\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'IniciaGravacaoAmi');
+}
+
+function FinalizaGravacaoAmi($socket, $channelTransf) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: stopmonitor\r\n", 'FinalizaGravacaoAmi');
+    __fwrite($socket, "Channel: $channelTransf\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'FinalizaGravacaoAmi');
+}
+
+function IniciaPausaGravacaoAmi($socket, $channelTransf) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: pausemonitor\r\n", 'IniciaPausaGravacaoAmi');
+    __fwrite($socket, "Channel: $channelTransf\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'IniciaPausaGravacaoAmi');
+}
+
+function FinalizaPausaGravacaoAmi($socket, $channelTransf) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: unpausemonitor\r\n", 'FinalizaPausaGravacaoAmi');
+    __fwrite($socket, "Channel: $channelTransf\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'FinalizaPausaGravacaoAmi');
+}
+
+function MuteSetVarAmi($socket, $channelAgente) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Setvar\r\n", 'MuteSetVarAmi');
+    __fwrite($socket, "Channel: $channelAgente\r\n");
+    __fwrite($socket, "variable: MUTE\r\n");
+    __fwrite($socket, "value: V\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'MuteSetVarAmi');
+}
+
+function MuteAddCanaisAmi($socket, $ramal, $matricula) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: originate\r\n", 'MuteAddCanaisAmi');
+    __fwrite($socket, "Channel: Local/s@app-atende\r\n");
+    __fwrite($socket, "context: app-mute\r\n");
+    __fwrite($socket, "exten: s\r\n");
+    __fwrite($socket, "priority: 1\r\n");
+    __fwrite($socket, "variable: RAMAL=$ramal,AGENTE=$matricula\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'MuteAddCanaisAmi');
+}
+
+function MuteAddAgenteAmi($socket, $salaConferencia) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: meetmemute\r\n", 'MuteAddAgenteAmi');
+    __fwrite($socket, "meetme: $salaConferencia\r\n");
+    __fwrite($socket, "usernum: 2\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'MuteAddAgenteAmi');
+}
+
+function MuteRemAgenteAmi($socket, $salaConferencia) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: meetmeunmute\r\n", 'MuteRemAgenteAmi');
+    __fwrite($socket, "meetme: $salaConferencia\r\n");
+    __fwrite($socket, "usernum: 2\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'MuteRemAgenteAmi');
+}
+
+function PenduloSetVarAmi($socket, $channelAgente) {
+    return true;
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Setvar\r\n", 'PenduloSetVarAmi');
+    __fwrite($socket, "channel: $channelAgente\r\n");
+    __fwrite($socket, "variable: ESPERA\r\n");
+    __fwrite($socket, "value: V\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'PenduloSetVarAmi');
+}
+
+//function PenduloAddCanaisAmi($socket, $ramal, $matricula, $channelTransf, $numDisc, $channelAgente, $automatico = false) {
+//    $rand = rand(000000000, 9999999999);
+//    __fwrite($socket, "Action: redirect\r\n", 'PenduloAddCanaisAmi');
+//    __fwrite($socket, "channel: $channelTransf\r\n");
+//    if (!$automatico) {
+//        __fwrite($socket, "extrachannel: $channelAgente\r\n");
+//    }
+//    __fwrite($socket, "context: app-espera\r\n");
+//    __fwrite($socket, "exten: $matricula$numDisc\r\n");
+//    __fwrite($socket, "priority: 1\r\n");
+//    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+//    $ret = VerificaRetornoSocket($socket, "Success", "Error", 'PenduloAddCanaisAmi');
+//    return $ret;
+//}
+
+function PenduloAddCanaisAmi($socket, $ramal, $matricula, $channelTransf, $numDisc, $channelAgente, $automatico = false) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Atxfer\r\n", 'PenduloAddCanaisAmi');
+    __fwrite($socket, "channel: $channelAgente\r\n");
+    __fwrite($socket, "context: app-consulta\r\n");
+    __fwrite($socket, "exten: $numDisc\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    $ret = VerificaRetornoSocket($socket, "Success", "Error", 'PenduloAddCanaisAmi');
+    return $ret;
+}
+
+function PenduloRemCanaisAmi($socket, $ramal, $matricula, $channelTransf) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: redirect\r\n", 'PenduloRemCanaisAmi');
+    __fwrite($socket, "channel: $channelTransf\r\n");
+    __fwrite($socket, "context: app-atendentes\r\n");
+    __fwrite($socket, "exten: $matricula\r\n");
+    __fwrite($socket, "priority: 1\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'PenduloRemCanaisAmi');
+}
+
+function PenduloAddMuteAmi($socket, $channelMute, $matricula) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Redirect\r\n", 'PenduloAddMuteAmi');
+    __fwrite($socket, "channel: $channelMute\r\n");
+    __fwrite($socket, "exten: $matricula\r\n");
+    __fwrite($socket, "context: ext-app-espera\r\n");
+    __fwrite($socket, "priority: agente\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'PenduloAddMuteAmi');
+}
+
+function PenduloRemMuteAmi($socket, $channelMute, $matricula) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Redirect\r\n", 'PenduloRemMuteAmi');
+    __fwrite($socket, "channel: $channelMute\r\n");
+    __fwrite($socket, "exten: $matricula\r\n");
+    __fwrite($socket, "context: ext-app-espera\r\n");
+    __fwrite($socket, "priority: cliente\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'PenduloRemMuteAmi');
+}
+
+function TrConsultaSetVarAmi($socket, $channelAgente) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Setvar\r\n", 'TrConsultaSetVarAmi');
+    __fwrite($socket, "channel: $channelAgente\r\n");
+    __fwrite($socket, "variable: TRANSFER\r\n");
+    __fwrite($socket, "value: V\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'TrConsultaSetVarAmi');
+}
+
+function TrConsultaEsperaAmi($socket, $ramal, $matricula, $numDisc, $contextoRamal) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: originate\r\n", 'TrConsultaEsperaAmi');
+    __fwrite($socket, "channel: Local/$ramal@app-callcenter/n\r\n");
+    __fwrite($socket, "context: app-transfere\r\n");
+    __fwrite($socket, "exten: $matricula$numDisc\r\n");
+    __fwrite($socket, "priority: 1\r\n");
+    __fwrite($socket, "callerid: $ramal\r\n");
+    __fwrite($socket, "variable: CONSULTA=OK\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    $ret = VerificaRetornoSocket($socket, "Success", "Error", 'TrConsultaEsperaAmi');
+    return $ret;
+}
+
+function TrConsultaTransfereAmi($socket, $channelTransfConsulta, $matricula, $channelAgente) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Redirect\r\n", 'TrConsultaTransfereAmi');
+    __fwrite($socket, "channel: $channelTransfConsulta\r\n");
+    __fwrite($socket, "context: app-transfere\r\n");
+    __fwrite($socket, "exten: $matricula\r\n");
+    __fwrite($socket, "priority: transfere\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    $ret = VerificaRetornoSocket($socket, "Success", "Error", 'TrConsultaTransfereAmi');
+    return $ret;
+}
+
+//function TrConsultaTransfereAbortaAmi($socket, $channelAgente, $matricula) {
+//    $rand = rand(000000000, 9999999999);
+//    __fwrite($socket, "Action: Redirect\r\n", 'TrConsultaTransfereAbortaAmi');
+//    __fwrite($socket, "channel: $channelAgente\r\n");
+//    __fwrite($socket, "context: app-transfere\r\n");
+//    __fwrite($socket, "exten: $matricula\r\n");
+//    __fwrite($socket, "priority: transfere\r\n");
+//    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+//    $ret = VerificaRetornoSocket($socket, "Success", "Error", 'TrConsultaTransfereAbortaAmi');
+//    return $ret;
+//}
+
+function TrConsultaTransfereAbortaAmi($socket, $channelAgente, $matricula) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: CancelAtxfer\r\n", 'TrConsultaTransfereAbortaAmi');
+    __fwrite($socket, "channel: $channelAgente\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    $ret = VerificaRetornoSocket($socket, "Success", "Error", 'TrConsultaTransfereAbortaAmi');
+    return $ret;
+}
+
+function TrConsultaLiberaAgenteAmi($socket, $channelTransf) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Redirect\r\n", 'TrConsultaLiberaAgenteAmi');
+    __fwrite($socket, "channel: $channelTransf\r\n");
+    __fwrite($socket, "exten: transfer\r\n");
+    __fwrite($socket, "context: ext-app-transfer\r\n");
+    __fwrite($socket, "priority: 1\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'TrConsultaLiberaAgenteAmi');
+}
+
+function TrConsultaConferenciaAmi($socket, $channelTransfConsulta, $matricula) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Redirect\r\n", 'TrConsultaConferenciaAmi');
+    __fwrite($socket, "channel: $channelTransfConsulta\r\n");
+    __fwrite($socket, "exten: $matricula\r\n");
+    __fwrite($socket, "context: ext-app-transfer\r\n");
+    __fwrite($socket, "priority: conferencia\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'TrConsultaConferenciaAmi');
+}
+
+function SetVarAmi($socket, $channelTransf, $ramal, $channelAgente, $matricula) {
+//    $rand = rand(000000000, 9999999999);
+//    __fwrite($socket, "Action: Setvar\r\n", 'SetVarAmi');
+//    __fwrite($socket, "channel: $channelTransf\r\n");
+//    __fwrite($socket, "variable: CONSULTANDO\r\n");
+//    __fwrite($socket, "value: SIM\r\n");
+//    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+//    $ret = VerificaRetornoSocket($socket, "Success", "Error", 'SetVarAmi-1');
+//    $ret = ($ret == "ok");
+//    if ($ret) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Setvar\r\n");
+    __fwrite($socket, "channel: $channelTransf\r\n");
+    __fwrite($socket, "variable: CALLERID(NUM)\r\n");
+    __fwrite($socket, "value: $ramal\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+//        $ret = VerificaRetornoSocket($socket, "Success", "Error", 'SetVarAmi-2');
+//    }
+//
+//    if ($ret) {
+//        $rand = rand(000000000, 9999999999);
+//        __fwrite($socket, "Action: Setvar\r\n", 'SetVarAmi');
+//        __fwrite($socket, "channel: $channelAgente\r\n");
+//        __fwrite($socket, "variable: MATRICULA-DESTINO\r\n");
+//        __fwrite($socket, "value: $matricula\r\n");
+//        __fwrite($socket, "ActionID: $rand\r\n\r\n");
+//        $ret = VerificaRetornoSocket($socket, "Success", "Error", 'SetVarAmi-2');
+//    }
+    return $ret;
+}
+
+function ExecutaAgtAmi($socket, $cmdAmi) {
+    $rand = rand(000000000, 9999999999);
+    $var = '';
+    $start = 0;
+    foreach ($cmdAmi as $value) {
+        $var = trim($value);
+        $var = "$var\r\n";
+        __fwrite($socket, $var, ($start++ ? '' : 'ExecutaAgtAmi'));
+    }
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    $ret = VerificaRetornoSocket($socket, "Success", "Error", 'ExecutaAgtAmi');
+    return $ret;
+}
+
+function TrMuteClienteAmi($socket, $channelTransf, $matricula) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Redirect\r\n", 'TrMuteClienteAmi');
+    __fwrite($socket, "channel: $channelTransf\r\n");
+    __fwrite($socket, "exten: $matricula\r\n");
+    __fwrite($socket, "context: app-mute\r\n");
+    __fwrite($socket, "priority: 1\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'TrMuteClienteAmi');
+}
+
+function AlertaAgtAmi($socket, $channel, $ramalLogado, $audio = 'appsounds/chamada_nao_classificada') {
+    /*
+     * Se atendimento manual use channel do ramal do agente(SIP/8285), atumatico 
+     * use o canal do agente(Agent/1000).
+     */
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Originate\r\n", 'AlertaAgtAmi');
+    __fwrite($socket, "channel: $channel\r\n");
+    __fwrite($socket, "Application: Playback\r\n");
+    __fwrite($socket, "Data: $audio\r\n");
+    __fwrite($socket, "Callerid: $ramalLogado\r\n");
+    __fwrite($socket, "Variable: AVISO=OK\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'AlertaAgtAmi');
+}
+
+function TrMuteAtendenteAmi($socket, $ramal, $matricula) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: originate\r\n", 'TrMuteAtendenteAmi');
+    __fwrite($socket, "channel: Agent/$matricula\r\n");
+    __fwrite($socket, "context: app-mute\r\n");
+    __fwrite($socket, "exten: $matricula\r\n");
+    __fwrite($socket, "priority: sala\r\n");
+    __fwrite($socket, "callerid: $ramal\r\n");
+    __fwrite($socket, "variable: MATRICULA=$matricula,OPTS=m\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'TrMuteAtendenteAmi');
+}
+
+function TrRemMuteAmi($socket, $channelTransf, $matricula) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "Action: Redirect\r\n", 'TrRemMuteAmi');
+    __fwrite($socket, "channel: $channelTransf\r\n");
+    __fwrite($socket, "exten: $matricula\r\n");
+    __fwrite($socket, "context: app-atendentes\r\n");
+    __fwrite($socket, "priority: 1\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    return VerificaRetornoSocket($socket, "Success", "Error", 'TrRemMuteAmi');
+}
+
+function VerificaRetornoSocket($socket, $sucess, $erro, $function = '') {
+    __fwrite(null, '', "VerificaRetornoSocket: $function", true);
+    $i = 0;
+    while (!feof($socket)) {
+        $bufer = trim(@fgets($socket));
+
+        /*
+         *  Envia para o log.
+         */
+        if ($bufer) {
+            __fwrite(null, $bufer . "\n", '', true);
+        }
+
+        if (stristr($bufer, $sucess)) {
+            return "ok";
+        } else if (stristr($bufer, $erro)) {
+            return 'Error';
+        } else if (stristr($bufer, "--END COMMAND--")) {
+            return "ok";
+        }
+
+        if ($i++ > MAX_TENTATIVA_RETORNO)
+            break;
+    }
+
+    return 'Error';
+}
+
+function AnalisaRetornoSocket($socket) {
+    $i = 0;
+    while (!feof($socket)) {
+        $bufer = @fgets($socket);
+        echo $bufer;
+        flush();
+        $i++;
+    }
+}
+
+function DesconectaAmi($socket) {
+    $rand = rand(000000000, 9999999999);
+    __fwrite($socket, "action: logoff\r\n", 'DesconectaAmi');
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+    fclose($socket);
+}
+
+function InfoRamalAmi($socket, $ramal) {
+    $infoRamal = array('direcao' => '', 'status' => 'LIVRE', 'duracao' => '00:00:00', 'numero' => '');
+    $params = array('action' => 'command', 'command' => 'core show channels verbose');
+    $result = GetAmi($socket, $params);
+    $map = array('channel' => array(0, 21), 'context' => array(21, 21), 'extension' => array(42, 17), 'prio' => array(59, 5), 'state' => array(64, 8), 'application' => array(72, 13), 'data' => array(85, 26), 'callerid' => array(111, 16), 'duration' => array(127, 9), 'accountcode' => array(136, 12), 'bridgedto' => array(148, 16));
+    $linhas = array();
+    $start = 0;
+    foreach ($result as $line) {
+        if ($start) {
+            if (stripos($line, "active channels") !== false) {
+                break;
+            }
+            $linha = array();
+            foreach ($map as $key => $pos) {
+                $linha[$key] = trim(substr($line, $pos[0], $pos[1]));
+            }
+            $linhas[] = $linha;
+        }
+        $start = $start || ((stripos($line, "Channel") !== false) && (stripos($line, "Extension") !== false));
+    }
+
+    if (!count($linhas)) {
+        return $infoRamal;
+    }
+    $info = false;
+    $ocupado = false;
+
+    /*
+     * Identificando o ramal;
+     */
+    foreach ($linhas as $linha) {
+        if ($ramal == $linha['callerid']) {
+            $status = strtoupper(trim($linha['state']));
+            $infoRamal['direcao'] = $linha['application'] == 'Dial' ? 'S' : 'E';
+            $infoRamal['status'] = $status == 'UP' ? 'OCUPADO' : 'CHAMANDO';
+            $infoRamal['duracao'] = $linha['duration'];
+            $infoRamal['ponte'] = $linha['bridgedto'];
+            $infoRamal['dados'] = $linha['data'];
+            $ocupado = $status == 'UP';
+            $info = true;
+            break;
+        }
+    }
+
+    /*
+     * Ramal não esta setado retorna default;
+     */
+    if ($info === false) {
+        return $infoRamal;
+    }
+
+    /*
+     * Identificando o ramal;
+     */
+    foreach ($linhas as $linha) {
+        /*
+         * Informacoes do ramal
+         */
+        $entrada = $infoRamal['direcao'] == 'E';
+        $ponte = trim($infoRamal['ponte']);
+        $dataRamal = trim($infoRamal['dados']);
+        /*
+         *  Informações do canal corrente;
+         */
+        $canal = trim($linha['channel']);
+        $data = trim($linha['data']);
+        $numero = trim($linha['callerid']);
+
+        if ($ocupado && ($ponte == $canal)) {
+            $infoRamal['numero'] = $numero;
+            break;
+        } else if (!$entrada && (strpos($dataRamal, $numero) !== false)) {
+            $infoRamal['numero'] = $numero;
+        } else if ($entrada && (strpos($data, $ramal) !== false)) {
+            $infoRamal['numero'] = $numero;
+        }
+    }
+
+    return array_slice($infoRamal, 0, 4, true);
+}
+
+function EnviaSmsAmi($socket, $channel, $destino, $texto) {
+    /*
+      Action: Originate
+      Channel: Local/100@app-envia-sms
+      Async: true
+      Variable: SMS_TRONCO_ENVIO=b1c0|SMS_DESTINO=6599893984|SMS_MENSAGEM=TESTE API SIMPLES IP SMS|SMS_SIP_ID=09876
+      ActionID:09876
+     */
+    //$rand = rand(000000000,9999999999);
+    $rand = time();
+    $GLOBALS["SSrand"] = $rand;
+    __fwrite($socket, "Action: Originate\r\n", 'EnviaSmsAmi');
+    __fwrite($socket, "Channel: Local/100@app-envia-sms\r\n");
+    __fwrite($socket, "Exten: s\r\n");
+    __fwrite($socket, "Context: app-atende-sms\r\n");
+    __fwrite($socket, "Priority: 1\r\n");
+    __fwrite($socket, "Timeout: 60000\r\n");
+    __fwrite($socket, "Variable: SMS_TRONCO_ENVIO=$channel,SMS_DESTINO=$destino,SMS_MENSAGEM=$texto,SMS_SIP_ID=$rand\r\n");
+    __fwrite($socket, "ActionID: $rand\r\n\r\n");
+
+    return VerificaRetornoSocket($socket, "Success", "Error", 'EnviaSmsAmi');
+}
+
+function GetAmi($socket, $params, $end = '--END COMMAND--') {
+    $rand = rand(000000000, 9999999999);
+    $start = 0;
+    $write = 0;
+
+    foreach ($params as $key => $value) {
+        $write = fwrite($socket, "$key: $value\r\n");
+        if (!$write)
+            return false;
+    }
+
+    fwrite($socket, "ActionID: $rand\r\n\r\n");
+    if (!$write)
+        return false;
+
+    $result = array();
+    while (!feof($socket)) {
+        $line = trim(fgets($socket));
+        if ($line)
+            $result[] = $line;
+        if (stripos($line, $end) !== false)
+            break;
+    }
+
+    return $result;
+}
+
+function __fwrite($socket, $value, $function = '', $logOnly = false) {
+    global $debugAmi, $errorMode;
+
+    if (!$logOnly) {
+        $wSck = fwrite($socket, $value);
+        if ($errorMode && !$wSck) {
+            GeraExcept("Não foi possível gravar no socket!");
+        }
+    }
+
+    if ($debugAmi) {
+        $login = "anonimo";
+        if (function_exists('IsUserConnect')) {
+            $login = IsUserConnect() ? $_SESSION["SSlogin"] : "anonimo";
+        }
+        $path = "/var/log/asterisk/log_ami_$login.log";
+        if ($function) {
+            GravaLog(sprintf("\n[%s-%s]\n", $function, date('Y-m-d H:i:s')), $path);
+        }
+
+        if ($value) {
+            GravaLog($value, $path);
+        }
+    }
+}
+
+function DesligaTodasAmi($socket, $ramal) {
+    $params = array('action' => 'command', 'command' => 'core show channels verbose');
+    $result = GetAmi($socket, $params);
+    //  $map = array('channel' => array(0,21),'context' => array(21,21),'extension' => array(42,17),'prio' => array(59,5),'state' => array(64,8),'application' => array(72,13),'data' => array(85,26),'callerid' => array(111,16),'duration' => array(127,9),'accountcode' => array(136,12),'bridgedto' => array(148,16));
+    $map = array('channel' => array(0, 21), 'context' => array(21, 21));
+    $linhas = array();
+    $start = 0;
+    foreach ($result as $line) {
+        if ($start) {
+            /*
+             * Active channels indica o final do arquivo.
+             */
+            if (stripos($line, "active channels") !== false) {
+                break;
+            }
+            $linha = array();
+            foreach ($map as $key => $pos) {
+                $linha[$key] = trim(substr($line, $pos[0], $pos[1]));
+            }
+
+            /*
+             * Verifica se o contexto é de monitoria ou itercalação.
+             */
+            $context = trim($linha['context']);
+            if ((stripos($context, 'call-monitora') !== false) || (stripos($context, 'call-intercala') !== false)) {
+                /*
+                 * Se o channel corresponder ao ramal 
+                 */
+                $channel = trim($linha['channel']);
+                if (stripos($channel, $ramal) !== false) {
+                    DesligarAmi($socket, $channel);
+                }
+            }
+        }
+        /*
+         * Identifica a linha de cabeçalio, após esta linha deve començar a ler os dados, 
+         * start é modificado para true.
+         */
+        $start = $start || ((stripos($line, "Channel") !== false) && (stripos($line, "Extension") !== false));
+    }
+}
+
+?>

integracao/bdApi.php

@@ -0,0 +1,100 @@
+<?php
+
+//conecta ao banco de dados
+$dbcon = @pg_connect(GetConectString());
+$_SESSION["Db_conf_ok"] = "0";
+
+function GetConectString() {
+    if (!$_SESSION["Db_conf_ok"]) {
+        include_once "configBd.php";
+        //$ini = parse_ini_file($dir . "configs" . $bar . "db.ini", true);
+    }
+
+
+    $dbPort = $_SESSION["Db_conf_ok"] ? $_SESSION["dbPort"] : $dbPort;
+    $dbHost = $_SESSION["Db_conf_ok"] ? $_SESSION["dbHost"] : $dbHost;
+    $dbName = $_SESSION["Db_conf_ok"] ? $_SESSION["dbName"] : $dbName;
+    $dbUser = $_SESSION["Db_conf_ok"] ? $_SESSION["dbUser"] : $dbUser;
+    $dbPassword = $_SESSION["Db_conf_ok"] ? $_SESSION["dbPassword"] : $dbPassword;
+
+    $_SESSION["dbPort"] = $dbPort;
+    $_SESSION["dbHost"] = $dbHost;
+    $_SESSION["dbName"] = $dbName;
+    $_SESSION["dbUser"] = $dbUser;
+    $_SESSION["dbPassword"] = $dbPassword;
+    //$_SESSION["Db_conf_ok"] = "1";
+
+
+    return "host='$dbHost' port='$dbPort' dbname='$dbName' user='$dbUser' password='$dbPassword'";
+}
+
+function GetAvisoErroDB() {
+    $_SESSION["Db_conf_ok"] = "0";
+    return "<!DOCTYPE HTML PUBLIC \"-//W3C//DTD HTML 4.01 Transitional//EN\" \"http://www.w3.org/TR/html4/loose.dtd\">
+                <html>
+                <head>
+                <title>Simples IP</title>
+                <meta http-equiv=\"Content-Type\" content=\"text/html; charset=iso-8859-1\">
+                <style type=\"text/css\">
+                <!--
+                .style1 {
+                        font-family: Arial, Helvetica, sans-serif;
+                        font-size: 16px;
+                        font-weight: bold;
+                        color: #CC0033;
+                }
+                .style2 {
+                        font-family: Arial, Helvetica, sans-serif;
+                        font-weight: bold;
+                }
+                body {
+                        background-color: #CCCCCC;
+                }
+                -->
+                </style>
+                </head>
+
+                <body>
+                <table width=\"60%\"  style=\"border: 2px solid #CC0033;\" border=\"0\" align=\"center\" cellpadding=\"2\" cellspacing=\"0\" bordercolor=\"#FFFFFF\" bgcolor=\"#FFFFFF\">
+                  <tr>
+                    <td><table width=\"100%\"  border=\"0\" cellspacing=\"0\" cellpadding=\"10\">
+                      <tr>
+                        <td align=\"left\"><img src=\"".LOGO_HEADER_SITE."\" width=\"160\" height=\"69\"></td>
+                      </tr>
+                      <tr align=\"center\">
+                        <td nowrap><span class=\"style1\"> N&atilde;o foi poss&iacute;vel estabelecer uma conex&atilde;o com o banco de dados! </span></td>
+                      </tr>
+                      <tr>
+                        <td align=\"center\" class=\"style1\">Se o problema persistir entre em contado com o suporte t&eacute;cnico </td>
+                      </tr>
+                      <tr align=\"center\">
+                        <td><a href=\"index.php\" class=\"style2\">Tentar Novamente </a></td>
+                      </tr>
+                    </table></td>
+                  </tr>
+                </table>
+                </body>
+                </html>
+                ";
+}
+
+function SetAbsPath() {
+    if (!$_SESSION["SSaut"]) {
+        $bar = (strtoupper(substr(PHP_OS, 0, 3)) == "WIN") && (trim(getenv("OS")) != '') ? "\\" : "/";
+        $path = GetPathApi(dirname(__FILE__), $bar);
+        $_SESSION[PATH_BAR] = $bar;
+        $_SESSION[PATH_ABSOLUTO] = substr($path, -1) != $bar ? $path . $bar : $path;
+    }
+}
+
+function GetPathApi($path, $bar) {
+    $dirs = explode($bar, $path);
+    $numDir = count($dirs);
+    $newPath = '';
+    for ($i = 0; $i < ($numDir - 1); $i++)
+        $newPath .= $dirs[$i] . $bar;
+
+    return $newPath;
+}
+
+?>

integracao/enviaCampanha.html

@@ -0,0 +1,76 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml">
+    <head>
+        <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
+        <title>Texte envio Campanha</title>
+    </head>
+    <body>
+        <form action="http://127.0.0.1/integracao/index.php" method="post" enctype="multipart/form-data" name="form1" id="form1">
+            <!-- <form action="http://10.254.253.63/simplesip/integracao/index.php" method="post" enctype="multipart/form-data" name="form1" id="form1"> -->
+
+            <table width="100%" border="0" cellspacing="0" cellpadding="2">
+                <tr>
+                    <td>
+                        <input type="hidden" name="method"  value="EnviarDadosCampanha"/>
+                        <input type="hidden" name="login"  value="admin"/>
+                        <input type="hidden" name="senha" value="OitoDois80_SiP"/>
+                        <input type="hidden" name="tipoRetorno" value="XML"/>
+                    </td>
+                    <td>&nbsp;</td>
+                    <td>&nbsp;</td>
+                </tr>
+                <tr>
+                    <td>Arquivo:</td>
+                    <td>
+                        <input type="file" name="arquivoCampanha" id="arquivoCampanha" />
+                    </td>
+                    <td>&nbsp;</td>
+                </tr>
+                <tr>
+                    <td>&nbsp;</td>
+                    <td>
+                        <input type="submit" name="button" id="button" value="Submit" />
+                    </td>
+                    <td>&nbsp;</td>
+                </tr>
+                <tr>
+                    <td>&nbsp;</td>
+                    <td>&nbsp;</td>
+                    <td>&nbsp;</td>
+                </tr>
+                <tr>
+                    <td>&nbsp;</td>
+                    <td>&nbsp;</td>
+                    <td>&nbsp;</td>
+                </tr>
+                <tr>
+                    <td>&nbsp;</td>
+                    <td>&nbsp;</td>
+                    <td>&nbsp;</td>
+                </tr>
+                <tr>
+                    <td>&nbsp;</td>
+                    <td>&nbsp;</td>
+                    <td>&nbsp;</td>
+                </tr>
+                <tr>
+                    <td>&nbsp;</td>
+                    <td>&nbsp;</td>
+                    <td>&nbsp;</td>
+                </tr>
+                <tr>
+                    <td>&nbsp;</td>
+                    <td>&nbsp;</td>
+                    <td>&nbsp;</td>
+                </tr>
+                <tr>
+                    <td>&nbsp;</td>
+                    <td>&nbsp;</td>
+                    <td>&nbsp;</td>
+                </tr>
+            </table>
+        </form>
+    </body>
+</html>
+
+

integracao/funcoesCustom.php

@@ -0,0 +1,97 @@
+<?php
+
+    // *************************************************************************
+    // *             Funcoes de customizacao de protocolo VENDA                *
+    // *                           Lucas Awade                                 *
+    // *                            24/06/2019                                 *
+    // *                                                                       *
+    // * Descricao: Este script foi criado para desenvolver funcoes para valida*
+    // * cao dos protocolos de modulo de venda. Com a presenca de clientes soli*
+    // * citantes foi iniciado o desenvolvimento, cada funcao é destinado a um *
+    // * cliente diferente de acordo com sua operacao!                         *
+    // *************************************************************************
+
+    /*
+     * CADASTRA AS FUNCOES PARA SER APRESENTADAS NAS CONFIGURACOES
+     */
+    $_SESSION['SSValidaFuncoesProtocolo'] = array(
+        "ValidaProtocoloAlgar",
+        "ValidaTamanhoProtocolo",
+        "ValidaProtocoloClickTelecom",
+        "ValidaProtocoloSevenProtecao"
+    );
+
+    function ___GetValidacaoProtocolo($protocolo, $validacao) {
+
+        $resp = ___GetValidaFuncao($validacao);
+        if (!$resp) {
+            $validacao = "ValidaTamanhoProtocolo";
+        }
+
+        switch ($validacao) {
+            case "ValidaProtocoloAlgar" :
+                return ValidaProtocoloAlgar($protocolo);
+            case "ValidaTamanhoProtocolo" :
+                return ValidaTamanhoProtocolo($protocolo);
+            case "ValidaProtocoloClickTelecom" :
+                return ValidaProtocoloClickTelecom($protocolo);
+            case "ValidaProtocoloSevenProtecao" :
+                return ValidaProtocoloSevenProtecao($protocolo);
+        }
+    }
+
+    function ValidaProtocoloAlgar($protocolo, $silent = false) {
+        $ano = date('Y');
+        $at = strtotime("+90days $ano-01-01");
+        $string = str_split($protocolo, 4);
+
+        if (($at > time() && $string[0] == ($ano - 1)) || ($string[0] == $ano)) {
+            if (strlen(soNumero($protocolo)) == 12) {
+                return true;
+            }
+        }
+
+        if ($silent) {
+            return false;
+        }
+
+        GeraExcept("ERRO; Para o protocolo informe 12 dígitos com as iniciais do ano vigente!");
+    }
+
+    function ValidaTamanhoProtocolo($protocolo) {
+        if (strlen(soNumero($protocolo)) == 12) {
+            return true;
+        } else {
+            GeraExcept("ERRO; Para o protocolo informe 12 dígitos!");
+        }
+    }
+
+    function ValidaProtocoloClickTelecom($protocolo) {
+        if (strlen(soNumero($protocolo)) > 0) {
+            return true;
+        } else {
+            GeraExcept("ERRO; O número de protocolo deve possuir no minimo 1 digito!");
+        }
+    }
+
+    function ValidaProtocoloSevenProtecao($protocolo) {
+        if (strlen(soNumero($protocolo)) > 0 && strlen(soNumero($protocolo)) <= 30) {
+            return true;
+        } else {
+            GeraExcept("ERRO; O número de protocolo deve possuir no minimo 1 digito e no máximo 30 digitos!");
+        }
+    }
+
+    /*
+     * VALIDA SE A FUNCAO ESTÁ CADASTRADA
+     */
+
+    function ___GetValidaFuncao($funcao) {
+        foreach ($_SESSION['SSValidaFuncoesProtocolo'] as $fnc) {
+            if ($fnc == $funcao) {
+                return true;
+            }
+        }
+        return false;
+    }
+    

integracao/importaCampanha.php

@@ -0,0 +1,139 @@
+<?php
+$gmtDate = gmdate("D, d M Y H:i:s");
+header("Expires: {$gmtDate} GMT");
+header("Last-Modified: {$gmtDate} GMT");
+header('Cache-Control: no-store, no-cache, must-revalidate');
+header('Expires: Sun, 1 Jan 2000 12:00:00 GMT');
+header("X-XSS-Protection: 0");
+header('Content-Type: text/html; charset=ISO-8859-1', true);
+
+?>
+<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
+<html>
+    <head>
+        <title>Importa Discador</title>
+        <link rel="shortcut icon" href="../img/logo_ip.png"/>
+        <style type="text/css">
+
+            body{
+                height: auto;
+                background: #D8D5C2 url(../img/background_main.jpg) repeat-x top;
+                text-align: center;
+                position: absolute; top: 0; bottom:0; right:0; left:0;
+                font-family: helvetica, arial, sans-serif;
+            }
+
+            .titulo_pagina{
+                text-align: center;
+            }
+
+            input{
+                width: 300px;
+                padding: 15px;
+                font-size: 14px;
+                border: 1px solid #CCC;
+                margin: 5px;
+            }
+
+            input[type=submit]{
+                width: 150px;
+                padding: 15px;
+                font-size: 14px;
+                border: 1px solid #CCC;
+                border-radius: 5%;
+            }
+
+            input[type=submit]:hover{
+                color: black;
+                box-shadow: #000 5px 5px 5px;
+                transition: ease-in;
+                transition-duration: 0.10s;
+                transition-timing-function: linear;
+                background-color: #DCDCDC;
+            }
+
+            .form{
+                margin-left: auto;
+                margin-right: auto;
+                width: 400px;
+                height: 425px;
+                border-radius: 5px;
+                background-color: #FFA54F;
+                padding-top: 15px;
+                margin-bottom: 10%;
+                box-shadow: 0.1em 0.1em 0.2em black;
+            }
+
+            footer{
+                position: absolute;
+                bottom: 0;
+                width: 100%;
+                height: auto;
+                background-color: #FFA54F;
+                text-shadow: 0.1em 0.1em 0.5em black;
+            }
+
+            header{
+                width: 100%;
+                height: 10%;
+                background-color: #FFA54F;
+                color: black;
+            }
+
+            .box-shadow{
+                box-shadow: 0 2px 4px 0 rgba(0,0,0,.10),
+                    0 2px 4px 0 rgba(0,0,0,.10);
+            }
+
+        </style>
+    </head>
+    <body>
+        <header class="box-shadow">
+            <img src="../img/LOGO_SIMPLES_IP.png" alt="Logo Simples IP"/>
+        </header>
+        <h2 class="titulo_pagina">Upload Discador</h2>
+        <div class="contorno_form">
+            <div class="form">
+                <form action="http://127.0.0.1/integracao/index.php" method="POST" enctype="multipart/form-data">
+                    <div class="row">
+                        <input type="hidden" name="method"  value="EnviarDadosCampanha"/>
+                        <input type="hidden" name="tipoRetorno" value="XML"/>
+                    </div>                 
+                    <div class="row">
+                        <div class="column-3 column label">
+                            <label for="usuario">Usuário</label>
+                        </div>
+                        <div class="column-9 column input">
+                            <input type="text" id="txtUsuario" name="login" placeholder="Nome de Usuário" value="aplicativos"/>
+                        </div>
+                    </div>
+                    <div class="row">
+                        <div class="column-3 column label">
+                            <label for="senha">Senha</label>
+                        </div>
+                        <div class="column-9 column input">
+                            <input type="password" id="txtSenha" name="senha" value="1234" />
+                        </div>
+                    </div>
+                    <div class="row">
+                        <div class="column-3 column label">
+                            <label for="arquivo">Arquivo</label>
+                        </div>
+                        <div>
+                            <input type="file" name="arquivoCampanha" id="arquivoCampanha"/>
+                        </div>
+                    </div>
+                    <div>
+                        <input type="submit" name="btnUpload" id="btnUpload" value="Upload"/>
+                    </div>
+                </form>
+                <div class="alerta">
+                    <strong><?= $msg; ?></strong>
+                </div>
+            </div>    
+        </div>
+    </body>
+    <footer class="footer">
+        Simples IP ® - Comércio e Serviços de Tecnologia da Informação ltda. 2019
+    </footer>
+</html>

integracao/index.php

@@ -0,0 +1,76 @@
+<?php
+
+error_reporting(E_ERROR);
+ini_set('display_errors', 0 );
+ini_set("session.name", "SIPID");
+ini_set('session.use_cookies', 0);
+if (isset($_REQUEST["SIPID"])) {
+    session_id($_REQUEST["SIPID"]);
+}
+session_start();
+require("util/constantes.php");
+require("util/funcoesAmi.php");
+require("util/util.php");
+include("funcoes/shared.php");
+include("funcoesCustom.php");
+require("util/funcoesApl.php");
+include('bdApi.php');
+include("util/cnvrtFunctions.php");
+include("configs/config.php");
+
+header('Content-Type: text/html; charset=ISO-8859-1');
+/*
+ *
+ * Usado para debug
+ */
+$log = array();
+$ativaDebug = 0; // 1 envia url astman/chamada socket para o cliente
+$useLog = 0; // 1 para gravar log de erros
+
+
+/*
+ * habilita/desabilita a gravação de log.
+ */
+$gravaLog = 1;
+$debugAmi = 1;
+
+/*
+ * Metodos disponiveis
+ */
+$metodosParam = array();
+$metodosRetorno = array();
+$metodos = array();
+
+$encoding = 'ISO-8859-1';
+
+require("ligueGratis.php");
+require('funcoesApi.php');
+/*
+ * Captura os parametros passados pelo cliente por GET/POST.
+ */
+$paraUrl = array();
+$paramUrl = $_REQUEST;
+
+$metodoRequest = getRequestMethod($paramUrl);
+$methodReturn = getReturnMethod($paramUrl);
+if (strtoupper($metodoRequest) == strtoupper("InformacoesAtendimentoRT")) {
+    InformacoesAtendimentoRT();
+} else if (ValidaMetodos($paramUrl) != 'OK') {
+    try {
+        throw new Exception(ValidaMetodos($paramUrl));
+    } catch (Exception $ex) {
+        echo GetErro($metodoRequest, $ex, 0, $methodReturn);
+    }
+} else if (!UserAut() && ($metodoRequest != "AutenticaUsuario")) {
+    try {
+        $errrror = error_get_last();
+        $log[] = "Metodo: $metodoRequest Mensagem: " . $errrror["message"];
+        throw new Exception( strstr($errrror["message"],'padrão') === false ? "Usuário não autenticado!" : $errrror["message"]);
+    } catch (Exception $ex) {
+        echo GetErro($metodoRequest, $ex, 0, $methodReturn);
+    }
+} else {
+    Display($paramUrl);
+}
+GravaLogItgr();
+?>

integracao/infoAtende.php

@@ -0,0 +1,274 @@
+<?php
+
+/*
+ * To change this template, choose Tools | Templates
+ * and open the template in the editor.
+ */
+error_reporting(E_ALL);
+ini_set('display_errors', 1);
+
+$dbPort = "5432";
+$dbHost = "127.0.0.1"; // "192.168.80.210";
+$dbName = "pbx";
+$dbUser = "contacte";
+$dbPassword = "ctepgSQL";
+$str = "host='$dbHost' port='$dbPort' dbname='$dbName' user='$dbUser' password='$dbPassword'";
+$dbcon = @pg_connect($str);
+
+InformacoesAtendimentoRT();
+
+function InformacoesAtendimentoRT() {
+
+    $dbcon = $GLOBALS['dbcon'];
+    $nomeDac = 'Api'; //$_SESSION[SS_NOME_DAC];
+    $matricula = '1067'; // $_SESSION[AGT_MATRICULA];
+    $infoChamada = array(
+        "ramal" => '-', "matricula" => '-', "nome" => '-', "tempo_login" => '00:00:00', "modo_atendimento" => '-',
+        "origem_destino" => '-', "status" => 'LOGOFF', "duracao" => '00:00:00'
+    );
+
+    $infoFila = array(
+        "fila" => '-', "abandonadas" => '0', "atendidas_pa" => '0', "espera" => '0', "tme" => '00:00:00',
+        "tma" => '00:00:00', "qt_fila" => '0'
+    );
+
+    $infoFilaOld = array(
+        "fila" => '-', "abandonadas" => '0', "atendidas_pa" => '0', "espera" => '0', "tme" => '00:00:00',
+        "tma" => '00:00:00', "qt_fila" => '0'
+    );
+
+
+    /*
+     * Informações da chamada corrente
+     */
+    $queryAgente = "select ramal,  matricula,  nome, (LOCALTIMESTAMP(0) - tempo_login) as tempo_login,  modo_atendimento,   origem_destino, status, (LOCALTIMESTAMP(0) - duracao) as duracao
+                      from pbx_supervisor_agentes
+                     where matricula = '$matricula' ";
+
+
+    $queryFila = GetQueryInfoFila($nomeDac, $matricula);
+
+    echo $queryFila;
+
+    try {
+        //Indica o tempo entre as requisições para verifica o status do agente no banco de dados
+        define("TEMPO_DORME", 10);
+        define("MAX_ERROS", 10);
+        //Variavel armazena o status do agente na sessao atual
+        // if(!$_SESSION[AGT_CONECT])
+        //   throw new Exception ('O agente não esta logado!');
+        //Tolerancia de tentavias de acesso ao banco de dados
+        $numErros = 0;
+
+        //Id do bloco de informacoes retornado
+        $idBloco = 1;
+
+        //Buffer necessário para o browser comecar a receber atualizações
+        echo(str_repeat(' ', 256));
+        _flush();
+
+        //Contera blocos de informações sobre filas e agentes
+        /* $encode = $GLOBALS['server']->getEncoding();
+          $info = "\n<?xml version=\"1.0\" encoding=\"$encode\" ?>\n";
+          $info .= "<root>\n";
+          $info .= "<status>ok</status>\n";
+         *
+         */
+        $info = "<message>Inicializando monitoramento de agente! Aguarde...</message>\n";
+        DisplayInfo($info); //simplexml_load_string($info)->asXml();
+        $info = "";
+
+        //Flag que indica se ha dados a enviar ao processo chamador
+        $display = 0;
+
+        //Variavel define o status atual do agente
+        //$statusAgente =  $_SESSION[SS_STATUS_AGENTE];
+        $start = 0;
+
+        //Indica que houve mudança na fila
+        $statusFila = 0;
+
+        //Display das informações para o chamador
+        while (true) {
+            $info = "";
+            $display = 0;
+            $result = pg_query($dbcon, $queryAgente);
+            $ret = array();
+            if (!$result) {
+                $numErros++;
+            } else {
+                //Se o agente foi desconectado, gera uma excessão informando o processo chamador
+                if (!pg_num_rows($result))
+                    throw new Exception('O agente foi desconectado!');
+
+                // Recupera informações do banco de dados sobre o agente logado
+                $row = @pg_fetch_array($result);
+                GetValoresInfo($row, $infoChamada);
+
+                if ((!$start) || ($statusAgente != $infoChamada["status"])) {
+                    // $ret[] = $infoChamada;
+                    $statusAgente = $infoChamada["status"];
+                    $info = "<agente id=\"$idBloco\">\n";
+                    $info .= ArrToStrXml($infoChamada);
+                    $info .= "</agente>\n";
+                    DisplayInfo($info);
+                    $display++;
+                }
+
+
+                if ($display) {
+                    $idBloco++;
+                    $display = 0;
+                }
+
+                //Recupera informações sobre a fila de atendimento
+                $result = pg_query($dbcon, $queryFila);
+
+                if (!$result) {
+                    $numErros++;
+                } else {
+                    $row = @pg_fetch_array($result);
+                    if (!empty($row["fila"])) {
+                        GetValoresInfo($row, $infoFila);
+                        if (!$start)
+                            GetValoresInfo($row, $infoFilaOld);
+                        $statusFila = GetStatusFila($infoFila, $infoFilaOld);
+
+                        if (!$start || $statusFila) {
+                            $ret = array();
+                            // $ret[] = $infoFila;
+                            $info = "<dac id=\"$idBloco\">\n";
+                            $info .= $info .= ArrToStrXml($infoFila);
+                            $info .= "</dac>\n";
+                            $display++;
+                            DisplayInfo($info);
+                            GetValoresInfo($row, $infoFilaOld);
+                        }
+                    }
+                }
+                if ($display) {
+                    $idBloco++;
+                    $display = 0;
+                }
+            }
+
+            if ($numErros > MAX_ERROS)
+                throw new Exception('A aplicação foi encerrada porque atingiu o limite máximo de erros ao tentar acessar o banco de dados!');
+
+            $start++;
+            sleep(TEMPO_DORME);
+        }
+    } catch (Exception $ex) {
+        echo GetErroSimples("InformacoesAtendimentoRT", $ex);
+    }
+}
+
+function GetErroSimples($method, $ex) {
+    $xml = "<erro>\n";
+    $xml .= "<status>erro</status>\n";
+    $xml .= "<SIPID>%s</SIPID>\n";
+    $xml .= "<method>%s</method>\n";
+    $xml .= "<code>%s</code>\n";
+    $xml .= "<message>%s</message>\n";
+    $xml .= "<line>%s</line>\n";
+    $xml .= "<file>%s</file>\n";
+    $xml .= "</erro>\n";
+    $xml = sprintf($xml, session_id(), $method, $ex->getCode(), $ex->getMessage(), $ex->getLine(), $ex->getFile());
+    return $xml;
+}
+
+function DisplayInfo($info) {
+    echo $info; //simplexml_load_string($info)->asXml();
+    _flush();
+}
+
+function _flush() {
+    echo(str_repeat(' ', 256));
+    // check that buffer is actually set before flushing
+    if (ob_get_length()) {
+        @ob_flush();
+        @flush();
+    }
+}
+
+function GetStatusFila($infoFila, $infoFilaOld) {
+    $count = count($infoFila);
+    for ($i = 0; $i < $count; $i++) {
+        if ($infoFila[$i] != $infoFilaOld[$i])
+            return true;
+    }
+
+    return false;
+}
+
+function GetValoresInfo($row, &$infoArray) {
+    foreach ($row as $key => $value) {
+        if (array_key_exists($key, $infoArray)) {
+            $infoArray[$key] = $value;
+        }
+    }
+}
+
+
+
+function GetQueryInfoFila($nomeDac, $matricula) {
+    return "SELECT fila
+	      ,ABANDONADAS
+	      ,ATENDIDAS_PA
+	      ,ESPERA
+	      ,round( CASE WHEN(ESPERA = 0)THEN 0 ELSE (TEMPO_ESPERA / ESPERA) END ) * INTERVAL '1 SECOND' AS TME
+	      ,round( CASE WHEN(ATENDIDAS_PA = 0)THEN 0 ELSE (TEMPO_ATENDIMENTO / ATENDIDAS_PA)END) * INTERVAL '1 SECOND' AS TMA,
+              coalesce((select espera  from pbx_supervisor_dacs where dac = DADOS.fila), '0') as qt_fila
+
+	    FROM
+	    (
+		    SELECT fila
+		    ,SUM (CASE WHEN EVENTO = 'ABANDON'    THEN 1 ELSE 0 END) AS ABANDONADAS
+		    ,SUM (CASE WHEN EVENTO IN ('CONNECT') THEN 1 ELSE 0 END) AS ATENDIDAS_PA
+		    ,SUM (CASE WHEN EVENTO IN ('CONNECT') AND to_number(param1,'999999999') > '3' THEN 1 ELSE 0 END) AS ESPERA
+		    ,SUM (CASE WHEN EVENTO IN ('CONNECT') AND to_number(param1,'999999999') > '1' THEN to_number(param1,'999999999') ELSE 0 END) AS TEMPO_ESPERA
+		    ,SUM (CASE WHEN EVENTO IN ('COMPLETEAGENT','COMPLETECALLER') AND to_number(param2,'999999999') > '1' THEN to_number(param2,'999999999') ELSE 0 END) AS TEMPO_ATENDIMENTO
+		    FROM
+		    (      SELECT a.calldate,b.fila,b.evento,b.param1,b.param2
+			     FROM ast_bilhetes a
+			    INNER JOIN ast_eventos_dacs b  on b.uid2 = a.uniqueid
+			    WHERE b.evento in ('ABANDON','COMPLETEAGENT','COMPLETECALLER','CONNECT','ENTERQUEUE')
+			      AND a.calldate IS NOT NULL
+			      AND a.lastapp <> 'Transferred Call'
+			      AND cast(a.calldate as date) = cast(now() as date)
+			      AND substring(b.agente, 7,4) = '$matricula'
+			      AND b.fila = '$nomeDac'
+	            ) AS DADOS
+	      GROUP BY FILA
+            ) AS DADOS
+	   ";
+}
+
+function UpdatePausa($db) {
+    $idPausa = $_SESSION[AGT_ID_PAUSA];
+
+    $query = "update pbx_eventos_agentes
+                         set saida_pausa = now(),
+                             flag = 1
+                       where id = $idPausa ";
+    pg_query($db, $query);
+}
+
+function UpdateLogoff($db) {
+    $idLogoff = $_SESSION[AGT_ID_LOGIN];
+    $matricula = GetMatriculaAgente();
+
+    $query = "update pbx_supervisor_agentes
+                   set  logado = now()
+                 where matricula = '$matricula'";
+    $result = pg_query($db, $query);
+
+    $query = "update pbx_eventos_agentes
+                     set logoff = now(),
+                         flag = 1
+                   where id = $idLogoff";
+
+    pg_query($db, $query);
+}
+
+?>

integracao/integracao.hmtl

@@ -0,0 +1,68 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml">
+<head>
+<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
+<title>Untitled Document</title>
+<style type="text/css">
+<!--
+.style1 {
+	font-family: Arial, Helvetica, sans-serif;
+	font-size: x-large;
+	font-weight: bold;
+}
+body {
+	background-image: url(Backgroung.png);
+	background-repeat: repeat-x;
+}
+-->
+</style>
+</head>
+
+<body>
+<table width="760" border="0" align="center" cellpadding="2" cellspacing="1" bgcolor="#FFFFFF">
+  <tr>
+    <td colspan="2"><table width="100%" border="0" cellspacing="0" cellpadding="0">
+      <tr>
+        <td align="center"><span class="style1">Simples API</span></td>
+        <td width="200" align="right"><img src="Logo.png" width="200" height="61" /></td>
+      </tr>
+    </table></td>
+  </tr>
+  <tr>
+    <td colspan="2" align="center">Lista de M&eacute;todos</td>
+  </tr>
+  <tr>
+    <td width="200">Nome</td>
+    <td>Descri&ccedil;&atilde;o</td>
+  </tr>
+  <tr>
+    <td>&nbsp;</td>
+    <td>&nbsp;</td>
+  </tr>
+  <tr>
+    <td>&nbsp;</td>
+    <td>&nbsp;</td>
+  </tr>
+  <tr>
+    <td>&nbsp;</td>
+    <td>&nbsp;</td>
+  </tr>
+  <tr>
+    <td>&nbsp;</td>
+    <td>&nbsp;</td>
+  </tr>
+  <tr>
+    <td>&nbsp;</td>
+    <td>&nbsp;</td>
+  </tr>
+  <tr>
+    <td>&nbsp;</td>
+    <td>&nbsp;</td>
+  </tr>
+  <tr>
+    <td>&nbsp;</td>
+    <td>&nbsp;</td>
+  </tr>
+</table>
+</body>
+</html>

integracao/integracao.tpl

@@ -0,0 +1,140 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml">
+    <head>
+        <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
+        <title>Simples IP - Documentação API</title>
+        <style type="text/css" >
+            <!--
+            body {
+                background-image: url();
+                background-repeat: repeat-x;
+                background-color: #F8F9FA;
+                text-align: left;
+                font-family: helvetica, arial;
+            }
+            .style1 {
+                font-size: x-large;
+                font-weight: bold;
+            }
+
+            #tableStyle { 
+                border-color: #FFF; 
+                border-radius: 7px;
+                box-shadow: 0 0.25rem 0.75rem rgb(0 0 0 / 5%);
+            }
+
+            #DisplayMetodos
+            {
+                border: 0;
+                padding: 2px;
+                border-collapse: collapse; 
+                border-color: #FFF;
+            }
+
+            #DisplayMetodos td
+            {
+                border-right: 0;
+                border: 1px solid #FFF;
+                padding: 6px;
+            }
+
+            #DisplayMetodos th
+            {
+                border-right: 0;
+                border: 1px solid #FFF;
+                padding: 6px;
+                color: #fff;
+            }
+
+            #TipoRetorno{
+                padding: 3px 10px 3px;
+                border-radius: 5px;
+                background-color: #FF8D00;
+                font-family: inherit;
+                font-size: 10px;
+                color: #FFF;
+                margin-left: 40px;
+            }
+
+            #TipoParam{
+                padding: 3px 10px 3px;
+                border-radius: 5px;
+                background-color: #e4e4e4;
+                font-family: inherit;
+                font-size: 10px;
+                color: #FF8D00;
+            }
+            
+            #TipoResponse{
+                font-size: 14px; 
+                color: #888;
+            }
+
+            #isRequire{
+                padding: 3px 10px 3px;
+                border-radius: 5px;
+                background-color: red;
+                font-family: inherit;
+                font-size: 10px;
+                color: #FFF;
+                margin-left: 40px;
+            }
+            
+            #isNoRequire{
+                padding: 3px 10px 3px;
+                background-color: #029ef3;
+                border-radius: 5px;
+                font-family: inherit;
+                font-size: 10px;
+                color: #FFF;
+                margin-left: 40px;
+            }
+
+            #url{
+                padding: 3px 10px 3px;
+                border-radius: 2px;
+                background-color: #f5f5f5;
+                font-family: inherit;
+                font-size: 13px;
+            }
+
+            hr.separate {
+                border-top: 1px solid #f1f1f2;
+            }
+            
+            hr.new {
+                border: 0;
+                height: 1px;
+                background-image: linear-gradient(to right, rgba(0, 0, 0, 0), rgba(0, 0, 0, 0.15), rgba(0, 0, 0, 0));
+            }
+
+            -->
+        </style>
+    </head>
+
+    <body>
+        <table width="100%" align="center" border="0" cellpadding="0" cellspacing="0" >
+            <tr>
+                <td align="center">
+                    <div style="width: 90%; margin:0; border: 0; padding:0;">
+                        <table id="tableStyle" width="100%" align="center" cellpadding="0" cellspacing="0"  bgcolor="#FFFFFF">
+                            <tr>
+                                <td colspan="2">
+                                    <table width="100%" border="0" align="center" cellspacing="10" cellpadding="5">
+                                        <tr> 
+                                            <td width="20%" align="left">
+                                                <img src={LOGO} />
+                                                <p style="font-family: inherit; color: #CCCCCC">[v1.0] Documentação API - <i>Developers</i></p>
+                                            </td>
+                                        </tr>
+                                    </table>
+                                </td>
+                            </tr>
+                        </table>
+                        {LINHAS}
+                    </div>
+                </td>
+            </tr>
+        </table>
+    </body>
+</html>

integracao/ligueGratis.php

@@ -0,0 +1,76 @@
+<?php
+
+/*
+ * Ligue gratis.
+ */
+define('ANUNCIO_LIGUE_GRATIS_RECEBE', 'LIGUE_GRATIS_RECEBE');
+define('HORARIO_LIGUE_GRATIS_VERIFICA', 'LIGUE_GRATIS_VERIFICA');
+define('ANUNCIO_LIGUE_GRATIS_AVISO', 'LIGUE_GRATIS_AVISO');
+define('ANUNCIO_LIGUE_GRATIS_RETORNA', 'LIGUE_GRATIS_RETORNA');
+define('RAMAL_LIGUE_GRATIS', 'LIGUE_GRATIS_RAMAL');
+$numLigueGratis = '';
+$ramlLigueGratis = '';
+$anuncioRecebe = '';
+
+function GetAnuncioLigueGratis() {
+    global $anuncioRecebe;
+    /*
+     * Garante a consulta ao banco apenas uma vez por requisicao.
+     */
+    if (!empty($anuncioRecebe)) {
+        return $anuncioRecebe;
+    }
+
+    /*
+     * Consulta o banco na primeira chamada.
+     */
+    $query = sprintf("select '_a' || id::text as anuncio from pbx_anuncios where nome = %s", QuotedStr(ANUNCIO_LIGUE_GRATIS_RECEBE));
+    $result = pg_query($query);
+    if (!$result || !pg_num_rows($result)) {
+        return false;
+    }
+    $dados = pg_fetch_row($result);
+    $anuncioRecebe = $dados[0];
+    return $dados[0];
+}
+
+function GetRamalLigueGratis() {
+    global $ramlLigueGratis;
+    /*
+     * Garante a consulta ao banco apenas uma vez por requisicao.
+     */
+    if (!empty($ramlLigueGratis)) {
+        return $ramlLigueGratis;
+    }
+
+    /*
+     * Consulta o banco na primeira chamada.
+     */
+    $query = sprintf("select nome from pbx_sip_ramais where callerid =  %s", QuotedStr(RAMAL_LIGUE_GRATIS));
+    $result = pg_query($query);
+    if (!$result || !pg_num_rows($result)) {
+        return false;
+    }
+    $dados = pg_fetch_row($result);
+    $ramlLigueGratis = $dados[0];
+    return $dados[0];
+}
+
+function SetNumeroLigueGratis($numeroDiscar) {
+    global $numLigueGratis;
+    $numLigueGratis = $numeroDiscar;
+}
+
+function GetNumeroLigueGratis() {
+    global $numLigueGratis;
+    return $numLigueGratis;
+}
+
+function GetSIPIDCall(){
+    global $numLigueGratis;
+    
+    $query = "SELECT sipid_contato FROM pbx_ligueme_gratis WHERE telefone_contato = $numLigueGratis ORDER BY 1 DESC LIMIT 1";
+    $result = pg_query($query);
+    
+    return pg_fetch_assoc($result);
+}

integracao/liguemeGratis/liguemeGratis.php

@@ -0,0 +1,33 @@
+<?php
+
+    include("util/util.php");
+
+    $nome = isset($_POST['lg_nome']) ? $_POST['lg_nome'] : '';
+    $ddd = isset($_POST['lg_ddd']) ? $_POST['lg_ddd'] : '';
+    $tel = isset($_POST['lg_telefone']) ? $_POST['lg_telefone'] : '';
+    
+    $pagina = isset($_GET['pag']) ? $_GET['pag'] : '';
+
+
+    $url = sprintf("http://localhost/integracao?method=LigueGratis&numeroDiscar=%s&login=sinccontasenha&senha=s3ncC0nt@S2nh@&SIPID=hv615jnr8pc68guovgl1s61326&tipoRetorno=XML", $ddd . $tel);
+    $ret = file_get_contents($url);
+    $xml = simplexml_load_string($ret);
+
+    if (strval($xml->status) == 'OK' && strval($xml->result) == true) {
+        echo 'OK';
+    } else {
+        echo 'FAIL';
+    }
+
+    GetQuery($nome, $ddd . $tel, $xml->status . '|' . $xml->result, $xml->message, $xml->SIPID);
+
+    function GetQuery($nome, $telefone, $result, $mensagem, $sipid) {
+        $query = "INSERT INTO pbx_ligueme_gratis (nome_contato,telefone_contato,result_contato,mensagem_contato,sipid_contato) VALUES('$nome','$telefone','$result','$mensagem','$sipid')";
+        pg_query($query);
+        if (pg_last_error()) {
+            $path = "/var/log/asterisk/liguemegratis.log";
+            $log = date('Y-m-d H:i:s')." [ ERROR ] ".pg_last_error() ."\n";
+            @WriteLog($log, $path);
+        }
+    }
+    

integracao/media/.gitignore

@@ -0,0 +1,20 @@
+/node_modules
+/public/hot
+/public/storage
+/storage/*.key
+/vendor
+.env
+.env.backup
+.phpunit.result.cache
+docker-compose.override.yml
+Homestead.json
+Homestead.yaml
+npm-debug.log
+yarn-error.log
+/.idea
+/stubs
+/public/node_modules
+/public/vendor
+/banco
+/websocket/vendor
+composer.lock

integracao/media/.htaccess

@@ -0,0 +1,6 @@
+RewriteEngine on
+RewriteCond %{REQUEST_FILENAME} !-f
+RewriteCond %{REQUEST_FILENAME} !-d
+RewriteRule ^(.*)$ index.php/$1 [L]
+AddType application/json json php
+php_value default_mimetype application/json

integracao/media/Dockerfile

@@ -0,0 +1,29 @@
+FROM php:8.0-apache
+RUN  apt-get update && apt-get install -y \
+    vim git
+ADD https://raw.githubusercontent.com/mlocati/docker-php-extension-installer/master/install-php-extensions /usr/local/bin/
+
+RUN chmod uga+x /usr/local/bin/install-php-extensions && sync && \
+    install-php-extensions pdo_pgsql
+
+RUN echo "ServerName 192.168.115.65" >> /etc/apache2/apache2.conf &&\
+    a2enmod rewrite &&\
+    a2dissite 000-default
+
+COPY apache2.conf /etc/apache2/
+COPY ports.conf /etc/apache2/
+COPY . .
+RUN a2enmod headers 
+RUN service apache2 restart 
+
+WORKDIR /var/www/html
+
+COPY index.php index.php
+
+RUN chmod -R 777 /var/www/html/
+RUN chmod -R 777 /tmp
+RUN chown -R www-data:www-data /var/www/html
+EXPOSE 8081
+EXPOSE 8090
+EXPOSE 5432
+ENTRYPOINT ["./inicia.sh"]

integracao/media/apache2.conf

@@ -0,0 +1,232 @@
+# This is the main Apache server configuration file.  It contains the
+# configuration directives that give the server its instructions.
+# See http://httpd.apache.org/docs/2.4/ for detailed information about
+# the directives and /usr/share/doc/apache2/README.Debian about Debian specific
+# hints.
+#
+#
+# Summary of how the Apache 2 configuration works in Debian:
+# The Apache 2 web server configuration in Debian is quite different to
+# upstream's suggested way to configure the web server. This is because Debian's
+# default Apache2 installation attempts to make adding and removing modules,
+# virtual hosts, and extra configuration directives as flexible as possible, in
+# order to make automating the changes and administering the server as easy as
+# possible.
+
+# It is split into several files forming the configuration hierarchy outlined
+# below, all located in the /etc/apache2/ directory:
+#
+#	/etc/apache2/
+#	|-- apache2.conf
+#	|	`--  ports.conf
+#	|-- mods-enabled
+#	|	|-- *.load
+#	|	`-- *.conf
+#	|-- conf-enabled
+#	|	`-- *.conf
+# 	`-- sites-enabled
+#	 	`-- *.conf
+#
+#
+# * apache2.conf is the main configuration file (this file). It puts the pieces
+#   together by including all remaining configuration files when starting up the
+#   web server.
+#
+# * ports.conf is always included from the main configuration file. It is
+#   supposed to determine listening ports for incoming connections which can be
+#   customized anytime.
+#
+# * Configuration files in the mods-enabled/, conf-enabled/ and sites-enabled/
+#   directories contain particular configuration snippets which manage modules,
+#   global configuration fragments, or virtual host configurations,
+#   respectively.
+#
+#   They are activated by symlinking available configuration files from their
+#   respective *-available/ counterparts. These should be managed by using our
+#   helpers a2enmod/a2dismod, a2ensite/a2dissite and a2enconf/a2disconf. See
+#   their respective man pages for detailed information.
+#
+# * The binary is called apache2. Due to the use of environment variables, in
+#   the default configuration, apache2 needs to be started/stopped with
+#   /etc/init.d/apache2 or apache2ctl. Calling /usr/bin/apache2 directly will not
+#   work with the default configuration.
+
+
+# Global configuration
+#
+
+#
+# ServerRoot: The top of the directory tree under which the server's
+# configuration, error, and log files are kept.
+#
+# NOTE!  If you intend to place this on an NFS (or otherwise network)
+# mounted filesystem then please read the Mutex documentation (available
+# at <URL:http://httpd.apache.org/docs/2.4/mod/core.html#mutex>);
+# you will save yourself a lot of trouble.
+#
+# Do NOT add a slash at the end of the directory path.
+#
+#ServerRoot "/etc/apache2"
+
+#
+# The accept serialization lock file MUST BE STORED ON A LOCAL DISK.
+#
+#Mutex file:${APACHE_LOCK_DIR} default
+
+#
+# The directory where shm and other runtime files will be stored.
+#
+
+DefaultRuntimeDir ${APACHE_RUN_DIR}
+
+#
+# PidFile: The file in which the server should record its process
+# identification number when it starts.
+# This needs to be set in /etc/apache2/envvars
+#
+PidFile ${APACHE_PID_FILE}
+
+#
+# Timeout: The number of seconds before receives and sends time out.
+#
+Timeout 300
+
+#
+# KeepAlive: Whether or not to allow persistent connections (more than
+# one request per connection). Set to "Off" to deactivate.
+#
+KeepAlive On
+
+#
+# MaxKeepAliveRequests: The maximum number of requests to allow
+# during a persistent connection. Set to 0 to allow an unlimited amount.
+# We recommend you leave this number high, for maximum performance.
+#
+MaxKeepAliveRequests 100
+
+#
+# KeepAliveTimeout: Number of seconds to wait for the next request from the
+# same client on the same connection.
+#
+KeepAliveTimeout 5
+
+
+# These need to be set in /etc/apache2/envvars
+User ${APACHE_RUN_USER}
+Group ${APACHE_RUN_GROUP}
+
+#
+# HostnameLookups: Log the names of clients or just their IP addresses
+# e.g., www.apache.org (on) or 204.62.129.132 (off).
+# The default is off because it'd be overall better for the net if people
+# had to knowingly turn this feature on, since enabling it means that
+# each client request will result in AT LEAST one lookup request to the
+# nameserver.
+#
+HostnameLookups Off
+
+# ErrorLog: The location of the error log file.
+# If you do not specify an ErrorLog directive within a <VirtualHost>
+# container, error messages relating to that virtual host will be
+# logged here.  If you *do* define an error logfile for a <VirtualHost>
+# container, that host's errors will be logged there and not here.
+#
+ErrorLog ${APACHE_LOG_DIR}/error.log
+
+#
+# LogLevel: Control the severity of messages logged to the error_log.
+# Available values: trace8, ..., trace1, debug, info, notice, warn,
+# error, crit, alert, emerg.
+# It is also possible to configure the log level for particular modules, e.g.
+# "LogLevel info ssl:warn"
+#
+LogLevel warn
+
+# Include module configuration:
+IncludeOptional mods-enabled/*.load
+IncludeOptional mods-enabled/*.conf
+
+# Include list of ports to listen on
+Include ports.conf
+
+
+# Sets the default security model of the Apache2 HTTPD server. It does
+# not allow access to the root filesystem outside of /usr/share and /var/www.
+# The former is used by web applications packaged in Debian,
+# the latter may be used for local directories served by the web server. If
+# your system is serving content from a sub-directory in /srv you must allow
+# access here, or in any related virtual host.
+<Directory />
+	Options FollowSymLinks
+	Header set Access-Control-Allow-Origin "*"
+	AllowOverride None
+	Require all denied
+</Directory>
+
+<Directory /usr/share>
+	Header set Access-Control-Allow-Origin "*"
+	AllowOverride None
+	Require all granted
+</Directory>
+
+<Directory /var/www/>
+	Header set Access-Control-Allow-Origin "*"
+	Options Indexes FollowSymLinks
+	AllowOverride None
+	Require all granted
+</Directory>
+
+#<Directory /srv/>
+#	Options Indexes FollowSymLinks
+#	AllowOverride None
+#	Require all granted
+#</Directory>
+
+
+
+
+# AccessFileName: The name of the file to look for in each directory
+# for additional configuration directives.  See also the AllowOverride
+# directive.
+#
+AccessFileName .htaccess
+
+#
+# The following lines prevent .htaccess and .htpasswd files from being
+# viewed by Web clients.
+#
+<FilesMatch "^\.ht">
+	Header set Access-Control-Allow-Origin "*"
+	Require all denied
+</FilesMatch>
+
+
+#
+# The following directives define some format nicknames for use with
+# a CustomLog directive.
+#
+# These deviate from the Common Log Format definitions in that they use %O
+# (the actual bytes sent including headers) instead of %b (the size of the
+# requested file), because the latter makes it impossible to detect partial
+# requests.
+#
+# Note that the use of %{X-Forwarded-For}i instead of %h is not recommended.
+# Use mod_remoteip instead.
+#
+LogFormat "%v:%p %h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" vhost_combined
+LogFormat "%h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" combined
+LogFormat "%h %l %u %t \"%r\" %>s %O" common
+LogFormat "%{Referer}i -> %U" referer
+LogFormat "%{User-agent}i" agent
+
+# Include of directories ignores editors' and dpkg's backup files,
+# see README.Debian for details.
+
+# Include generic snippets of statements
+IncludeOptional conf-enabled/*.conf
+
+# Include the virtual host configurations:
+IncludeOptional sites-enabled/*.conf
+
+# vim: syntax=apache ts=4 sw=4 sts=4 sr noet
+ServerName 192.168.115.65

integracao/media/app/Controllers/AgentController.php

@@ -0,0 +1,385 @@
+<?php
+
+namespace app\Controllers;
+
+use app\Core\Controller;
+use app\Models\Queue;
+use app\Models\Ramal;
+use app\Models\Pause;
+use app\Models\Bilhete;
+use app\Models\EventQueue;
+use app\Models\Atendimento;
+use app\Models\Evento;
+use app\Models\Message;
+use app\Models\SupervisorModel;
+use Exception;
+use websocket\WsInterface;
+
+/**
+ * Description of AgentController
+ *
+ * @author root
+ */
+class AgentController extends Controller
+{
+    /** @var SupervisorModel $agent model de supervisor */
+    protected $agent;
+
+    /** @var Queue $queue model de queue */
+    protected $queue;
+
+    /** @var Ramal $ramal model de Ramal */
+    protected $ramal;
+
+    /** @var Pause $pause model de Pause */
+    protected $pause;
+
+    /** @var Bilhete $bilhete model de Bilhete */
+    protected $bilhete;
+
+    /** @var EventQueue $eventqueue model de EventQueue */
+    protected $eventqueue;
+
+    /** @var Atendimento $atendModel model de Atendimento */
+    protected $atendModel;
+
+    public function __construct()
+    {
+        $this->agent = new SupervisorModel();
+        $this->queue = new Queue();
+        $this->ramal = new Ramal();
+        $this->pause = new Pause();
+        $this->bilhete = new Bilhete();
+        $this->eventqueue = new EventQueue();
+        $this->atendModel = new Atendimento();
+    }
+
+    public function login($fila, $matricula)
+    {
+        try {
+            $this->agent->begin();
+            $queue = $this->queue->findQueueByName(strtoupper($fila));
+            $agent = $this->agent->findByAgent(strtolower($matricula));
+
+            if ($queue->midiafila == 'N') {
+                return 'Fila não relacionada como WhatsApp!';
+            }
+
+            if (!$queue) {
+                return 'Fila não encontrada ou não relacionada como WhatsApp!';
+            }
+
+            if (!$agent) {
+                return 'Usuário não encontrado!';
+            }
+
+
+            if ($this->agent->findByMatricula($matricula)) {
+                return 'Agente já autenticado!';
+            }
+            /** 
+             * VERIFICA CLASSIFICACAO ATENDIMENTO
+             */
+            // $classificacao = new ClassificacaoController();
+            // $chamadaSemClassificacao = $classificacao->agentClassificacaoPending($agent->matricula, $fila);
+
+            if (!$this->agent->addAgent($agent->matricula, $fila, $agent->nome)) {
+                return 'Não foi possével inserir o agente!';
+            }
+
+
+            if (!$this->agent->addEventoLoginAgent($agent->matricula, $queue->id, 1, '0')) {
+                return 'Não foi possível inserir as informações de autenticação do login!';
+            }
+            $this->agent->commit();
+            return true;
+        } catch (Exception $ex) {
+            $this->agent->rollback();
+            $this->message($ex->getMessage());
+            logger()->error($ex->getMessage());
+            return $ex->getMessage();
+        }
+        return false;
+    }
+
+    public function logoff($matricula, $valida = true)
+    {
+        try {
+            $this->agent->begin();
+            $agent = $this->agent->findAgentByMatricula($matricula);
+            if (!$agent) {
+                throw new Exception('Agente não encontrado!');
+            }
+
+            $queue = $this->queue->findQueueByName($agent->fila);
+            if (!$queue) {
+                throw new Exception('Agente não conectado!');
+            }
+
+            if ($agent->status != CONF_AGENT_STATUS_LIVRE && $valida) {
+                throw new Exception('Saia da pausa para fazer logoff');
+            }
+
+            $this->agent->updateEventoLogoffAgent($agent->matricula, '0', $queue->id);
+            $this->agent->deleteAgent($agent->matricula);
+            $this->agent->commit();
+            return true;
+        } catch (Exception $ex) {
+            $this->agent->rollback();
+            $this->message($ex->getMessage());
+            logger()->error($ex->getMessage());
+            return $ex->getMessage();
+        }
+        return false;
+    }
+    public function indisponivelAtendimento($matricula, $pausa)
+    {
+        try {
+
+            $this->agent->begin();
+            $agent = $this->agent->findAgentByMatricula($matricula);
+            $queue = $this->queue->findQueueByName($agent->fila);
+            $pause = $this->pause->findPauseByName($pausa);
+
+            if (!$this->agent->updateAgent($agent->matricula, CONF_AGENT_STATUS_INDISPONIVEL, $pause->motivo)) {
+                throw new Exception('Não foi possível atualizar o status do agente!');
+            }
+            if (!$this->pause->addEventoIndisponivelAgent($agent->matricula, '0', $pause->id, $queue->id)) {
+                throw new Exception('Não foi possível atualizar informações complementares do agente!');
+            }
+
+            $this->agent->commit();
+            return true;
+        } catch (Exception $ex) {
+            $this->agent->rollback();
+            $this->message($ex->getMessage());
+            logger()->error($ex->getMessage());
+            return $ex->getMessage();
+        }
+        return false;
+    }
+    public function enterPause($matricula, $pausa)
+    {
+        try {
+
+            $this->agent->begin();
+            $agent = $this->agent->findAgentByMatricula($matricula);
+            $queue = $this->queue->findQueueByName($agent->fila);
+            $pause = $this->pause->findPauseByName($pausa);
+
+            if (!$agent) {
+                throw new Exception('Telefone não identificado!');
+            }
+
+            if (!$pause) {
+                throw new Exception('Pausa não encontrada!');
+            }
+
+            if (!$queue) {
+                throw new Exception('Usuário não conectado em uma fila!');
+            }
+
+            if ($agent->status == 'PAUSA') {
+                throw new Exception('Agente precisa estar livre para entrar em pausa!');
+            }
+
+            if (!$this->agent->updateAgent($agent->matricula, CONF_AGENT_STATUS_PAUSA, $pause->motivo)) {
+                throw new Exception('Não foi possível atualizar o status do agente!');
+            }
+
+            if (!$this->pause->addEventoPauseAgent($agent->matricula, '0', $pause->id, $queue->id, $pause->produtiva)) {
+                throw new Exception('Não foi possível atualizar informações complementares do agente!');
+            }
+
+            $this->agent->commit();
+            return true;
+        } catch (Exception $ex) {
+            $this->agent->rollback();
+            $this->message($ex->getMessage());
+            logger()->error($ex->getMessage());
+            return $ex->getMessage();
+        }
+        return false;
+    }
+
+    public function exitPause($matricula)
+    {
+        try {
+            $this->agent->begin();
+            $agent = $this->agent->findAgentByMatricula($matricula);
+            $queue = $this->queue->findQueueByName($agent->fila);
+            if (!$agent) {
+                throw new Exception('Telefone não identificado!');
+            }
+
+            if (!$queue) {
+                throw new Exception('Agente não está conectado!');
+            }
+
+            if ($agent->status != CONF_AGENT_STATUS_PAUSA && $agent->status != CONF_AGENT_STATUS_INDISPONIVEL) {
+                throw new Exception('Agente não está em pausa!');
+            }
+            $atendimentos = $this->atendModel->getAtendimentoAbertoByAgente($matricula);
+            $param = $this->atendModel->getQuantiAtendimentSimultaneos();
+            if (count($atendimentos) < $param->prm_media_simultaneo) {
+                $this->agent->updateAgent($agent->matricula, CONF_AGENT_STATUS_LIVRE);
+            } else {
+                $this->agent->updateAgent($agent->matricula, CONF_AGENT_STATUS_OCUPADO);
+            }
+            $this->pause->updateEventoOutPause($agent->matricula, $queue->id);
+            $this->agent->commit();
+            return true;
+        } catch (Exception $ex) {
+            $this->agent->rollback();
+            $this->message($ex->getMessage());
+            logger()->error($ex->getMessage());
+            return $ex->getMessage();
+        }
+        return false;
+    }
+
+    public function transfer($matOrigem, $matDestino, $uniqueid)
+    {
+        try {
+            $this->agent->begin();
+            $atendimento = new Atendimento();
+            $eventModel = new Evento();
+            $agent = $this->agent->findAgentByMatricula($matOrigem);
+            if (!$agent) {
+                throw new Exception('Agente não conectado!');
+            }
+
+            $agentTransf = $this->agent->findAgentByMatricula($matDestino);
+            if (!$agentTransf || $agentTransf->status != CONF_AGENT_STATUS_LIVRE) {
+                throw new Exception('Agente indisponível para atendimento!');
+            }
+            $atendAtual = $atendimento->findAtendId($uniqueid);
+            if (!$atendAtual) {
+                throw new Exception('Atendimento não encontrado');
+            }
+            $atendimento->updAtendimento($uniqueid, $agentTransf->matricula);
+            $eventModel->createEvento(
+                $uniqueid,
+                CONF_EVENT_TRANSFER,
+                date('Y-m-d H:i:s'),
+                date('Y-m-d H:i:s'),
+                $atendAtual->fila,
+                $agent->matricula
+            );
+            $eventModel->createEvento(
+                $uniqueid,
+                CONF_EVENT_START,
+                date('Y-m-d H:i:s'),
+                date('Y-m-d H:i:s'),
+                $atendAtual->fila,
+                $agentTransf->matricula
+            );
+            //$ws->enviaMsg($ws->enviaActions('Atendimento transferido', 'transfer', $agent->matricula, $uniqueid));
+            $provedor = returnChannel($atendAtual->context);
+            $provedor->enviarMsg($atendAtual->cliente_id, CONF_NAME_REPONSE . ": Atendimento transferido");
+            $messegeModel = new Message();
+            $messegeModel->addMessage(
+                $uniqueid,
+                $agent->matricula,
+                $agentTransf->matricula,
+                'transfer',
+                'Atendimento transferido',
+                $agent->nome,
+                $atendAtual->context,
+                'read'
+            );
+            $this->agent->commit();
+            $this->atualizaStatusAgente($agentTransf);
+            $this->atualizaStatusAgente($agent);
+            $ws = new WsInterface();
+            $ws->enviaMsg($ws->enviaActions('Atendimento transferido', 'transfer', $agentTransf->matricula, $uniqueid));
+            return true;
+        } catch (Exception $ex) {
+            $this->agent->rollback();
+            $this->message($ex->getMessage());
+            logger()->error($ex->getMessage());
+            return $ex->getMessage();
+        }
+        return false;
+    }
+
+    public function atualizaStatusAgente($agente)
+    {
+
+        $atendimentosAbertos = $this->atendModel->getAtendimentoAbertoByAgente($agente->matricula);
+        $param = $this->atendModel->getQuantiAtendimentSimultaneos();
+        if ($agente->status == CONF_AGENT_STATUS_LIVRE || $agente->status == CONF_AGENT_STATUS_OCUPADO) {
+            if (count($atendimentosAbertos) < $param->prm_media_simultaneo) {
+                $this->agent->updateAgent($agente->matricula, CONF_AGENT_STATUS_LIVRE);
+            } else {
+                $this->agent->updateAgent($agente->matricula, CONF_AGENT_STATUS_OCUPADO);
+            }
+        }
+        if ($agente->status == CONF_AGENT_STATUS_INDISPONIVEL) {
+            if (empty($atendimentosAbertos)) {
+                $this->enterPause($agente->matricula, $agente->motivo_pausa);
+            }
+        }
+    }
+
+    public function infoAgentes($media, $queue = null)
+    {
+        try {
+            $agent = $this->agent->findAllAgentes($media, $queue);
+            return $agent;
+        } catch (Exception $ex) {
+            $this->agent->rollback();
+            $this->message($ex->getMessage());
+            logger()->error($ex->getMessage());
+        }
+        return false;
+    }
+
+    public function status($ramal, $status, $origemDestino = null)
+    {
+        try {
+            $this->agent->begin();
+            $agent = $this->agent->findAgentByRamal($ramal);
+            if (!$agent) {
+                throw new Exception('Agente não conectado!');
+            }
+            $this->agent->updateAgent($agent->matricula, $ramal, strtoupper($status), $origemDestino, null, 1);
+            $this->agent->commit();
+            return true;
+        } catch (Exception $ex) {
+            $this->agent->rollback();
+            $this->message($ex->getMessage());
+            logger()->error($ex->getMessage());
+        }
+        return false;
+    }
+
+    public function getAgente($ramal)
+    {
+        try {
+            $this->agent->begin();
+            $agent = $this->agent->findAgentByRamal($ramal);
+            $agent->nome = ucwords(explode(' ', str_replace('.', ' ', $agent->nome))[0]);
+            if (!$agent) {
+                throw new Exception('Telefone não identificado!');
+            }
+            $this->agent->commit();
+            return $agent;
+        } catch (Exception $ex) {
+            $this->agent->rollback();
+            $this->message($ex->getMessage());
+            logger()->error($ex->getMessage());
+        }
+        return false;
+    }
+
+    public function findRamal($ramal)
+    {
+        try {
+            return $this->ramal->findRamal($ramal);
+        } catch (Exception $ex) {
+            logger()->error($ex->getMessage());
+        }
+        return false;
+    }
+}

integracao/media/app/Controllers/BilheteController.php

@@ -0,0 +1,88 @@
+<?php
+
+namespace app\Controllers;
+
+use app\Core\Controller;
+use app\Models\Parametros;
+use app\Models\Protocol;
+use Exception;
+
+class BilheteController extends Controller
+{
+    /** @var Parametros $parametros model de Parametros */
+    protected $parametros;
+
+    /** @var Protocol $protocol model de Protocol */
+    protected $protocol;
+
+    public function __construct()
+    {
+        $this->parametros = new Parametros();
+        $this->protocol = new Protocol();
+    }
+
+    public function generateProtocol($uniqueid)
+    {
+        /*
+        * Função retorna numero de Protocolo de Atendimento para o agente
+        */
+        $tentativa = 0;
+        while (true) {
+            $proto = $this->geraProtocolo($uniqueid);
+            if ($proto == '99') {
+                $proto = '0000-000000';
+                break;
+            }
+
+            if (!empty($proto) || $tentativa >= CONF_PROTOCOL_TENTATIVAS_GERAR) {
+                break;
+            }
+            $tentativa++;
+        }
+        return $proto;
+    }
+    private function geraProtocolo($uniqueid, $protocoloParceiro = '')
+    {
+        try {
+            $this->protocol->begin();
+            $param = $this->parametros->findProtocolByParams($uniqueid);
+            $useProtocolo = $param->prm_agente_proto;
+            $useProtoParceiro = $param->prm_use_proto_parceiro;
+
+            if (!$useProtocolo) {
+                $this->protocol->rollback();
+                return '99';
+            }
+            $numProto = $this->protocol->findProtocol($uniqueid);
+            if ($numProto) {
+                $numProtoParceiro = trim($numProto->protoparceiro);
+                $this->protocol->rollback();
+                if ($useProtoParceiro && $numProtoParceiro) {
+                    return $numProtoParceiro;
+                }
+                return $numProto->protocolo;
+            }
+
+            $protoParceiro = $useProtoParceiro ? trim($protocoloParceiro) : '';
+            $year = date('Y');
+            $result = $this->protocol->findMaxProtocol($year);
+
+            if ($result) {
+                $numProto = $result->protocolo;
+                $numProto = $numProto ? $numProto + 1 : 1;
+                $proto = $year . str_pad($numProto, 6, '0', STR_PAD_LEFT);
+                $protoAgt = $year . '-' . str_pad($numProto, 6, '0', STR_PAD_LEFT);
+                $protoParceiro = $protoParceiro && $useProtoParceiro ? $protoParceiro : 'null';
+                $this->protocol->insert($uniqueid, $year, $numProto, $proto, 'null');
+                $this->protocol->commit();
+                return  $protoParceiro !== 'null' ? $protoParceiro : $protoAgt;
+            }
+
+            $this->protocol->commit();
+        } catch (Exception $ex) {
+            $this->protocol->rollback();
+            logger()->error($ex->getMessage());
+        }
+        return false;
+    }
+}

integracao/media/app/Controllers/ClassificacaoController.php

@@ -0,0 +1,151 @@
+<?php
+
+namespace app\Controllers;
+
+use app\Core\Controller;
+use app\Models\EventQueue;
+use app\Models\Agent;
+use app\Models\Classificacao;
+use Exception;
+
+class ClassificacaoController extends Controller
+{
+    /** @var Agent $agent model de Agent */
+    protected $agent;
+
+    /** @var EventQueue $eventqueue model de EventQueue */
+    protected $eventqueue;
+
+    /** @var Classificacao $classificacao model de Classificacao */
+    protected $classificacao;
+
+    public function __construct()
+    {
+        $this->agent = new Agent();
+        $this->eventqueue = new EventQueue();
+        $this->classificacao = new Classificacao();
+    }
+
+    public function classificacaoList($queue)
+    {
+        try {
+            $classificacao = $this->classificacao->findClassificacaoByQueue($queue);
+            return $classificacao;
+        } catch (Exception $ex) {
+            $this->message($ex->getMessage());
+        }
+        return false;
+    }
+
+    public function classificacaoRegister($matricula, $clas_id, $clit_id, $id_bilhetes, $id_dac)
+    {
+        try {
+            $this->classificacao->begin();
+            $this->classificacao->addClassificacaoReg($matricula, $clas_id, $clit_id, $id_bilhetes, $id_dac);
+            $agentData = $this->agent->findAgentByMatricula($matricula);
+            $this->agent->updateAgent($matricula, $agentData->ramal, CONF_AGENT_STATUS_LIVRE, null, null, 1, null, 1);
+            $this->classificacao->commit();
+            return true;
+        } catch (Exception $ex) {
+            $this->classificacao->rollback();
+            $this->message($ex->getMessage());
+        }
+        return false;
+    }
+
+    public function classificacaoRegList($uniqueid)
+    {
+        try {
+            $classificacaoReg = $this->classificacao->findClassificacaoRegByUniqueid($uniqueid);
+            return $classificacaoReg;
+        } catch (Exception $ex) {
+            $this->message($ex->getMessage());
+        }
+        return false;
+    }
+
+    /*
+     * Listar classificacoes disponiveis
+     */
+    public function agentClassificacaoList($queue)
+    {
+        try {
+            $classificacaoLista = $this->classificacaoList($queue);
+
+            if ($classificacaoLista) {
+                $strmsg = "Informe o número da classificação para o atendimento: \n";
+                $count = 1;
+                foreach ($classificacaoLista as $classificacao) {
+                    $strmsg .= "{$count}. *{$classificacao->clas_descricao}* - _{$classificacao->clit_descricao}_ \n";
+                    $count++;
+                }
+                $this->message($strmsg);
+                return $strmsg;
+            }
+
+            return false;
+        } catch (Exception $ex) {
+            $this->message($ex->getMessage());
+        }
+
+        return false;
+    }
+
+    /*
+     * Registrar uma classificacao
+     */
+    public function agentClassificacaoRegister($matricula, $queue, $uniqueid, $option)
+    {
+        try {
+            $classificacaoLista = $this->classificacaoList($queue);
+
+            if ($classificacaoLista) {
+                $count = 1;
+                foreach ($classificacaoLista as $classificacao) {
+                    if ($option == $count || $option == $classificacao->clas_descricao . '-' . $classificacao->clit_descricao) {
+                        $registro = $this->classificacaoRegister($matricula, $classificacao->clas_id, $classificacao->clit_id, $uniqueid, $classificacao->id_dac);
+
+                        if (!$registro) {
+                            throw new Exception("Não foi possível classificar o atendimento. " . $this->message());
+                        }
+
+                        $this->message("Atendimento classificado com sucesso!");
+                        return true;
+                    }
+                    $count++;
+                }
+                throw new Exception("Informe uma classificação válida!");
+            }
+
+            return true;
+        } catch (Exception $ex) {
+            $this->classificacao->rollback();
+            $this->message($ex->getMessage());
+        }
+
+        return false;
+    }
+
+    /** 
+     * Verificar se o agente esta pendente de classificacao
+     * @return string uniqueid
+     */
+    public function agentClassificacaoPending($matricula, $queue)
+    {
+        $pendenteClassificacao = null;
+        $classificacaoLista = $this->classificacaoList($queue); //SE NAO EXISTIR CLASSIFICACAO NAO PRECISA CLASSIFICAR
+        if ($classificacaoLista) {
+            $eventQueue = $this->eventqueue->findEventQueueByAgent($matricula, $queue);
+            $uniqueid = null;
+            if ($eventQueue) {
+                $uniqueid = $eventQueue->uid2;
+                $classificacaoReg = $this->classificacao->findClassificacaoRegByUniqueid($uniqueid);
+
+                if (!$classificacaoReg) {
+                    $pendenteClassificacao = $uniqueid;
+                }
+            }
+        }
+        return $pendenteClassificacao;
+    }
+}

integracao/media/app/Controllers/ClientController.php

@@ -0,0 +1,45 @@
+<?php
+
+namespace app\Controllers;
+
+use app\Core\Controller;
+use app\Models\Atendimento;
+
+/**
+ * Description of ClientController
+ *
+ * @author root
+ */
+class ClientController extends Controller
+{
+
+    public function getClientQueueData($number, $fila)
+    {
+        $atendimento = new Atendimento();
+        $atendimentoFila = $atendimento->getAtendimentoByEvento($fila);
+        $clientInQueue = false;
+        $queuePosition = 0;
+        $clientQueue = '';
+
+        foreach ($atendimentoFila as $clientes) {
+            if ($clientes->cliente_id == $number) {
+                $clientInQueue = true;
+                $clientQueue = $clientes->fila;
+                break;
+            }
+        }
+
+        $queueClientData = array_filter($atendimentoFila, function ($data) use ($clientQueue) {
+            return $data->fila == $clientQueue;
+        });
+
+        foreach ($queueClientData as $clientes) {
+            $queuePosition += 1;
+            if ($clientes->cliente_id == $number) {
+                break;
+            }
+        }
+
+        return ["IN_QUEUE" => $clientInQueue, "QUEUE_POSITION" => $queuePosition, "CLIENT_QUEUE" => $clientQueue];
+    }
+}

integracao/media/app/Controllers/MessageController.php

@@ -0,0 +1,55 @@
+<?php
+
+namespace app\Controllers;
+
+use app\Core\Controller;
+use app\Models\Message;
+
+use Exception;
+
+/**
+ * Description of MessageController
+ *
+ * @author root
+ */
+class MessageController extends Controller
+{
+    /** @var Message $message model de Message */
+    protected $message;
+
+    public function __construct()
+    {
+        $this->message = new Message();
+    }
+    /**
+     * Calcula o timeout para o encerramento da chamada
+     * @param type $matricula
+     * @param type $ramal
+     * @param type $timer
+     * @return boolean
+     */
+    public function timeoutTalk($uniqueid, $cliente)
+    {
+        try {
+            $message = $this->message->findLastMessage($uniqueid);
+            if ($cliente == $message->dst) {
+                if (strtotime($message->msg_date . '+' . CONF_WHATSAPP_TIMEOUT_CLIENT_RESPOSTA . ' seconds') < time()) {
+                    print('FINISH');
+                    return "FINISH";
+                }
+
+                $timealert = strtotime($message->msg_date . '+' . (CONF_WHATSAPP_TIMEOUT_CLIENT_RESPOSTA - 60) . ' seconds');
+                if ($timealert < strtotime(date('Y-m-d H:i:s'))) {
+                    print('alerta');
+                    return "ALERT";
+                }
+            }
+            return false;
+        } catch (Exception $ex) {
+            $this->message->rollback();
+            $this->message($ex->getMessage());
+            logger()->error($ex->getMessage());
+        }
+        return false;
+    }
+}

integracao/media/app/Controllers/QueueController.php

@@ -0,0 +1,173 @@
+<?php
+
+namespace app\Controllers;
+
+use app\Core\Controller;
+use app\Models\Queue;
+use app\Models\Agent;
+use app\Models\Bilhete;
+use app\Controllers\ClientController;
+
+use Exception;
+
+/**
+ * ringall -> 'Simultaneo'
+ * leastrecent -> 'Tempo Livre'
+ * fewesrcalls -> 'Numero de Atendimento'
+ * random -> 'Randomico'
+ * rrordered -> 'Sequencial'
+ */
+
+/**
+ * Description of QueueController
+ *
+ * @author Lucas Awade
+ */
+class QueueController extends Controller
+{
+    /** @var Queue $queue model de Queue */
+    protected $queue;
+
+    /** @var Agent $agent model de Agent */
+    protected $agent;
+
+    /** @var Bilhete $bilhete model de Bilhete */
+    protected $bilhete;
+
+    public function __construct()
+    {
+        $this->queue = new Queue();
+        $this->agent = new Agent();
+        $this->bilhete = new Bilhete();
+    }
+
+    public function strategy($queue)
+    {
+        $search = $this->queue->findQueueByName($queue);
+        $strategy = $search->strategy;
+        if (method_exists(__CLASS__, $strategy)) {
+            return $this->$strategy($queue);
+        }
+        return false;
+    }
+
+    public function listAllQueueWhatsApp($option = null)
+    {
+        try {
+            $response = ['QUEUE' => '', 'LIST' => ''];
+            $search = $this->queue->findAllQueue();
+            $strmsg = "Informe o numero do setor para o atendimento: \n";
+            $count = 1;
+            if (count($search) == 1) {
+                $response['QUEUE'] = $search[0]->nome;
+                return $response;
+            }
+            foreach ($search as $q) {
+                if ($option == $count || $option == $q->nome) {
+                    $response['QUEUE'] = $q->nome;
+                    return $response;
+                }
+                $strmsg .= "{$count}. *{$q->nome}* \n";
+                $count++;
+            }
+            $response['LIST'] = $strmsg;
+            return $response;
+        } catch (Exception $ex) {
+            logger()->error($ex->getMessage());
+        }
+        return false;
+    }
+    public function listaAllFilas()
+    {
+        return $this->queue->findAllQueue();
+    }
+
+    public function clientQueueVerify($number, $fila)
+    {
+
+        $client = new ClientController();
+        $clienteFila = $client->getClientQueueData($number, $fila);
+
+        $clienteEmFila = $clienteFila['IN_QUEUE'];
+        $posicaoFila = $clienteFila['QUEUE_POSITION'];
+
+        if ($clienteEmFila) {
+            $msg = 'Você está na posição ' . $posicaoFila . ' da fila ' . $clienteFila['CLIENT_QUEUE'] . '. Aguarde ser atendido!';
+            $response['MESSAGE'] = $msg;
+            return $response;
+        }
+        return false;
+    }
+
+    /**
+     * Busca o agente com o menor tempo de atendimento.
+     */
+    private function leastrecent($queue)
+    {
+        $agents = $this->agent->findAgentByQueue($queue, CONF_AGENT_STATUS_LIVRE);
+        if (!$agents) {
+            return null;
+        }
+
+        $timer = ['RAMAL' => '', 'TIMER' => (9999999 * 9999999)];
+        foreach ($agents as $agent) {
+            $livre = strtotime('1970-01-01 ' . $agent->tempo_livre . 'UTC');
+            if ($livre < $timer['TIMER']) {
+                $timer['RAMAL'] = $agent->ramal;
+                $timer['TIMER'] = $livre;
+            }
+        }
+        return $timer['RAMAL'];
+    }
+
+    private function fewestcalls($queue)
+    {
+        $agents = $this->agent->findAgentByQueue($queue, CONF_AGENT_STATUS_LIVRE);
+        if (!$agents) {
+            return null;
+        }
+
+        $atendimentos = ['RAMAL' => '', 'ATENDIMENTOS' => (9999999 * 9999999)];
+        foreach ($agents as $agent) {
+            if ($agent->atendimentos <= $atendimentos['ATENDIMENTOS']) {
+                $atendimentos['RAMAL'] = $agent->ramal;
+                $atendimentos['ATENDIMENTOS'] = $agent->atendimentos;
+            }
+        }
+        return $atendimentos['RAMAL'];
+    }
+
+    private function random($queue)
+    {
+        $agents = $this->agent->findAgentByQueue($queue);
+        if (!$agents) {
+            return null;
+        }
+
+        $rand = rand(0, (count($agents) - 1));
+        return $agents[$rand]->ramal;
+    }
+
+    /** Busca o ultima matricula que foi atendida e pega a maior */
+    private function rrordered($queue, $media)
+    {
+        $calls = $this->bilhete->findBilheteByEventosDacs($queue, 'now', ['COMPLETEAGENT', 'COMPLETECALLER', 'COMPLETAAGENT', 'COMPLETACALLER', 'ABANDON', 'ATENDIDA'], null, $media);
+        $atendimento = end($calls);
+
+        $agents = $this->agent->findAgentByQueue($queue, CONF_AGENT_STATUS_LIVRE, 'matricula', 'DESC');
+        if (!$agents) {
+            return null;
+        }
+
+        if (!$calls) {
+            return $agents[0]->ramal;
+        }
+
+        foreach ($agents as $agent) {
+            if ($atendimento->agente > $agent->matricula) {
+                return $agent->ramal;
+            }
+        }
+        return $agents[0]->ramal;
+    }
+}

integracao/media/app/Controllers/SupervisorQueueController.php

@@ -0,0 +1,53 @@
+<?php
+
+namespace app\Controllers;
+
+use app\Core\Controller;
+use app\Models\Queue;
+use app\Models\EventQueue;
+use app\Models\SupervisorQueue;
+
+use Exception;
+
+/**
+ * Description of SupervisorController
+ *
+ * @author root
+ */
+class SupervisorQueueController extends Controller
+{
+
+    private $queue;
+    private $eventqueue;
+    private $supervisorqueue;
+
+    public function __construct()
+    {
+        $this->queue = new Queue();
+        $this->eventqueue = new EventQueue();
+        $this->supervisorqueue = new SupervisorQueue();    
+    }
+    public function calcTimeAwait()
+    {
+        try {
+            $this->supervisorqueue->begin();
+            $queue = $this->queue->findAllQueue();
+            foreach ($queue as $q) {
+                $timewait = 0;
+                $count = 0;
+                $waits = $this->eventqueue->findAllEventByAwait($q->nome);
+                foreach ($waits as $w) {
+                    $timewait += time() - $w->uid1;
+                    $count++;
+                }
+                $this->supervisorqueue->updateEsperaByQueue($q->nome, $timewait, $count);
+            }
+            $this->supervisorqueue->commit();
+            return true;
+        } catch (Exception $ex) {
+            $this->supervisorqueue->rollback();
+            logger()->error($ex->getMessage());
+        }
+        return false;
+    }
+}

integracao/media/app/Controllers/SystemMessageController.php

@@ -0,0 +1,49 @@
+<?php
+
+namespace app\Controllers;
+
+use app\Core\Controller;
+use app\Interfaces\IApiMedia;
+use app\Models\SystemMessage;
+use Exception;
+
+/**
+ * Description of SupervisorController
+ *
+ * @author root
+ */
+class SystemMessageController extends Controller
+{
+    /** @var SystemMessage $sysMessage model de mensagens do sistema */
+    protected $sysMessage;
+
+    public function __construct()
+    {
+        $this->sysMessage = new SystemMessage();
+    }
+    public function sendMessageSystem($momento, $variavels, IApiMedia $api, $numero, $fila = null)
+    {   //$variavels = [["nome" => '@cliente', "valor" => 'afonso']]
+        try {
+            $msgs = $this->sysMessage->findMessage($momento, $fila);
+            if (empty($msgs)) {
+                $msgs = $this->sysMessage->findMessage($momento);
+            }
+
+            foreach ($msgs as $key => $msg) {
+                $msg->texto = str_replace('\n', "\n", $msg->texto);
+                if ($variavels) {
+                    foreach ($variavels as $key => $variavel) {
+                        $vari = $variavel['nome'];
+                        $pattern = "/$vari/i";
+                        $msg->texto = preg_replace($pattern, utf8_decode($variavel['valor']), $msg->texto);
+                    }
+                }
+                $api->enviarMsg($numero, $msg->texto);
+            }
+            return $msgs;
+        } catch (Exception $ex) {
+            logger()->error($ex->getMessage());
+            return false;
+        }
+    }
+}

integracao/media/app/Core/Commands.php

@@ -0,0 +1,170 @@
+<?php
+
+namespace app\Core;
+
+use app\Controllers\AgentController;
+use app\Controllers\BilheteController;
+use app\Controllers\QueueController;
+use app\Controllers\SystemMessageController;
+use app\Interfaces\IApiMedia;
+use app\Models\Atendimento;
+use app\Models\Evento;
+use app\Models\Message;
+use app\Models\SupervisorModel;
+use websocket\WsInterface;
+
+/**
+ *
+ * @author Lucas Awade
+ */
+class Commands
+{
+    /** @var IApiMedia $api provider de mensagens */
+    protected $api;
+
+    /** @var SystemMessageController $systemController controller de mensagens de sistemas */
+    protected $systemController;
+
+    /** @var BilheteController $bilheteController controller de billhete */
+    protected $bilheteController;
+
+    /** @var Atendimento $atendimentoModel model de atendimento*/
+    protected $atendimentoModel;
+
+    /** @var Evento $eventosModel model de eventos */
+    protected $eventosModel;
+
+    /** @var QueueController $queue controller da queue*/
+    protected $queue;
+
+    public function __construct()
+    {
+        $this->queue = new QueueController();
+        $this->eventosModel = new Evento();
+        $this->atendimentoModel = new Atendimento();
+        $this->agente = new AgentController();
+        $this->bilheteController = new BilheteController();
+        $this->systemController = new SystemMessageController();
+    }
+
+    public function setApi(IApiMedia $api)
+    {
+        $this->api = $api;
+    }
+    public function isCommand(IApiMedia $api)
+    {
+        $this->api = $api;
+        $messageParams = explode(" ", $api->getMessage());
+        $command = $messageParams[0];
+        switch (strtoupper($command)) {
+            case '/FINALIZAR':
+                return $this->finalizar($api->getPhone());
+            case '/CANCELAR':
+                return $this->cancelar($api->getPhone());
+            default:
+                return false;
+        }
+    }
+
+    public function finalizar($numero)
+    {
+        try {
+            $this->atendimentoModel->begin();
+            $supervisorModel = new SupervisorModel();
+            $atendimento = $this->atendimentoModel->getAtendimentoByCliente($numero, CONF_EVENT_START);
+            //verifica se existe atendimento
+            if (empty($atendimento)) {
+                $this->atendimentoModel->rollback();
+                $this->api->enviarMsg($numero, CONF_NAME_REPONSE . " : Não foi encontrado atendimento em aberto");
+                return true;
+            }
+            //cria o evento pra finalizar
+            $ret = $this->eventosModel->createEvento(
+                $atendimento->uniqueid,
+                CONF_EVENT_TIMERMINO_CLIENTE,
+                date('Y-m-d H:i:s'),
+                date('Y-m-d H:i:s'),
+                $atendimento->fila
+            );
+            if ($ret) {
+                $ws = new WsInterface();
+                $agente = $supervisorModel->findAgentByMatricula($atendimento->matricula);
+                $messegeModel = new Message();
+                $mensagemW = 'Atendimento finalizado pelo cliente';
+                $messegeModel->addMessage(
+                    $atendimento->uniqueid,
+                    $numero,
+                    $agente->matricula,
+                    'finish',
+                    $mensagemW,
+                    $atendimento->nome,
+                    $atendimento->context,
+                    'read'
+                );
+                //verifica se está como indisponivel e caso não tenha atendimento ele entra em pausa
+                if ($agente->status == CONF_AGENT_STATUS_INDISPONIVEL) {
+                    $atends = $this->atendimentoModel->getAtendimentoAbertoByAgente($atendimento->matricula);
+                    if (empty($atends)) {
+                        $agente->enterPause($atendimento->matricula, $agente->motivo_pausa);
+                    }
+                }
+                //coloca o agente como livre caso esteja ocupado e com menos atendimento que o maximo de atendimento
+                if ($agente->status == CONF_AGENT_STATUS_OCUPADO) {
+                    $param = $this->atendimentoModel->getQuantiAtendimentSimultaneos();
+                    $atendimentosAbertos = $this->atendimentoModel->getAtendimentoAbertoByAgente($agente->matricula);
+                    if (count($atendimentosAbertos) < $param->prm_media_simultaneo) {
+                        $supervisorModel->updateAgent($agente->matricula, CONF_AGENT_STATUS_LIVRE);
+                    }
+                }
+                //envia as mensagens do sistema do momento atual para o cliente
+                $this->systemController->sendMessageSystem(
+                    CONF_MOMENT_FINALIZAR_ATENDIMENTO,
+                    [["nome" => "@autor_name", "valor" => $atendimento->nome]],
+                    $this->api,
+                    $numero
+                );
+                $this->atendimentoModel->commit();
+                //notifica o agente da mudança
+                $ws->enviaMsg($ws->enviaActions($mensagemW, 'finish', $agente->matricula, $atendimento->uniqueid));
+                return true;
+            } else {
+                $this->atendimentoModel->rollback();
+                $this->api->enviarMsg($numero, CONF_NAME_REPONSE . " : Erro ao finalizar!");
+                return true;
+            }
+        } catch (\Exception $th) {
+            $this->atendimentoModel->rollback();
+            $this->api->enviarMsg($numero, CONF_NAME_REPONSE . " : " . $th->getMessage());
+            return true;
+        }
+    }
+
+    private function cancelar($numero)
+    {
+        $atendimento = $this->atendimentoModel->getAtendimentoByCliente($numero, CONF_EVENT_ESPERA);
+        $ret = $this->eventosModel->createEvento(
+            $atendimento->uniqueid,
+            CONF_EVENT_ABANDONADA,
+            date('Y-m-d H:i:s'),
+            date('Y-m-d H:i:s'),
+            $atendimento->fila
+        );
+        if ($ret) {
+            //envia as mensagens do sistema do momento atual para o cliente
+            $this->systemController->sendMessageSystem(
+                CONF_MOMENT_CANCELAR_FILA,
+                [],
+                $this->api,
+                $numero
+            );
+            $filas = $this->queue->listAllQueueWhatsApp($this->api->getMessage());
+            if ($filas['LIST']) {
+                $this->api->enviarMsg($this->api->getPhone(), $filas['LIST']);
+            }
+            return true;
+        } else {
+            $this->api->enviarMsg($numero, CONF_NAME_REPONSE . " : Não foi possível cancelar o atendimento! " . $this->bilheteController->message());
+            return true;
+        }
+    }
+}

integracao/media/app/Core/Connect.php

@@ -0,0 +1,69 @@
+<?php
+
+namespace app\Core;
+
+use PDO;
+use PDOException;
+
+/**
+ * Classe de Conexao com banco de dados.
+ * 
+ *  - Criar uma conexao de forma mais r<EFBFBD>pida.
+ *  - Gerar logs da conexao.
+ *  - Fazer consultas mais r<EFBFBD>pidas.
+ *
+ * @author Lucas Awade
+ */
+class Connect
+{
+
+    /** @conexao */
+    private static $instance;
+
+    const FILE_DB = __DIR__ . "/../../bd";
+    public static function setInstance($val)
+    {
+        self::$instance = $val;
+    }
+    public static function getInstance()
+    {
+        $cd = [];
+        if (empty(self::$instance)) {
+            $cd = self::filedb();
+            self::$instance = new PDO(
+                "pgsql:host={$cd['host_db']};port={$cd['porta_db']};dbname={$cd['base_db']}",
+                $cd['usuario'],
+                $cd['senha'],
+                [
+                    PDO::ATTR_ERRMODE => PDO::ERRMODE_EXCEPTION,
+                    PDO::ATTR_DEFAULT_FETCH_MODE => PDO::FETCH_OBJ,
+                    PDO::ATTR_CASE => PDO::CASE_NATURAL
+                ]
+            );
+        }
+
+        if (self::$instance) {
+            return self::$instance;
+        }
+        return null;
+    }
+
+    /**
+     * Pega as informacoes das credenciais no arquivos padrao "bd";
+     */
+    private static function filedb()
+    {
+        if (file_exists(self::FILE_DB)) {
+            $credentials = array();
+            $contents = fopen(self::FILE_DB, 'r');
+            while (!feof($contents) && $contents) {
+                $str = fgets($contents);
+                $dados = explode('=', $str);
+                $credentials[strtolower($dados[0])] = trim(str_replace('"', '', $dados[1]));
+            }
+            fclose($contents);
+            $credentials = array_filter($credentials);
+            return $credentials;
+        }
+    }
+}

integracao/media/app/Core/Controller.php

@@ -0,0 +1,24 @@
+<?php
+
+namespace app\Core;
+
+/**
+ * Description of Controller
+ *
+ * @author Lucas Awade
+ */
+abstract class Controller
+{
+
+    const LOGGER_ACTIVE = true;
+
+    private $message;
+
+    public function message($message = null)
+    {
+        if (!$message) {
+            return $this->message;
+        }
+        $this->message = $message;
+    }
+}

integracao/media/app/Core/CoreMedia.php

@@ -0,0 +1,326 @@
+<?php
+
+namespace app\Core;
+
+use app\Core\Commands;
+use app\Models\Message;
+use app\Providers\Crypt;
+use app\Controllers\QueueController;
+use app\Controllers\AgentController;
+use app\Controllers\BilheteController;
+use app\Controllers\SystemMessageController;
+use app\Interfaces\IApiMedia;
+use app\Models\Atendimento;
+use app\Models\Evento;
+use app\Models\ListaNegraPalavras;
+use app\Models\SupervisorModel;
+use websocket\WsInterface;
+
+/**
+ * Description of WhatsApp
+ *
+ * @author Lucas Awade
+ */
+class CoreMedia
+{
+    /** @var IApiMedia $api api do provedor de mensagens */
+    protected $api;
+
+    /** @var Commands $commands classe de comandos do sistema*/
+    protected $commands;
+
+    /** @var QueueController $queue controller da queue*/
+    protected $queue;
+
+    /** @var AgentController $agente controller do agente*/
+    protected $agente;
+
+    /** @var ListaNegraPalavras $palavroes model de palavras banida*/
+    protected $palavroes;
+
+    /** @var WsInterface $ws classe de comandos do sistema*/
+    protected $ws;
+
+    /** @var Atendimento $atendimento model de atendimentos*/
+    protected $atendimento;
+
+    /** @var SupervisorModel $supervisor model de supervisor*/
+    protected $supervisor;
+
+    /** @var Evento $eventos model de eventos*/
+    protected $eventos;
+
+    /** @var BilheteController $eventos controller dos bilhetess*/
+    protected $bilheteController;
+
+    /** @var Message $message model de mensagens*/
+    protected $message;
+
+    /** @var SystemMessageController $systemController controller de mensagens de sistema*/
+    protected $systemController;
+
+    /** @var Crypt $crypt core de criptografia*/
+    protected $crypt;
+
+    public function __construct()
+    {
+        $this->ws = new WsInterface();
+        $this->queue = new QueueController();
+        $this->commands = new Commands();
+        $this->agente = new AgentController();
+        $this->crypt = new Crypt();
+        $this->atendimento = new Atendimento();
+        $this->message = new Message();
+        $this->palavroes = new ListaNegraPalavras();
+        $this->supervisor = new SupervisorModel();
+        $this->eventos = new Evento();
+        $this->bilheteController = new BilheteController;
+        $this->systemController = new SystemMessageController();
+    }
+    public function setApi(IApiMedia $api)
+    {
+        $this->api = $api;
+    }
+    /**
+     * Send the file to the active contact
+     * 
+     * @return null
+     */
+    public function inicia($data, IApiMedia $providere)
+    {
+        /** Validate $data */
+        $this->api = $providere;
+        $this->build($data);
+
+        if (!$this->api->getIsValidMessage()) {
+            return null;
+        }
+        if (!$this->api->baixarMidia()) {
+            $this->api->enviarMsg($this->api->getPhone(), "Não foi possivel entregar o aquivo para o agente. Envie novamente!");
+        }
+        // VERIFICA SE ? UM COMANDO
+        if ($this->commands->isCommand($this->api)) {
+            return null;
+        }
+        //verifica se tem atendimento em aberto, se tiver ja manda msg para o agente via ws
+        $atendiment = $this->atendimento->findAtenEmAberto($this->api->getPhone());
+
+        if ($atendiment) {
+            $this->enviaMensagemAgente($atendiment);
+            return null;
+        }
+        //verifica se tem atendimento em espera, se tiver ja mostra a sua posi��o na fila
+        $atende = $this->atendimento->getAtendimentoByCliente($this->api->getPhone());
+        if (empty($atende)) {
+            $atende  = $this->atendimento->getAtendimentoByCliente($this->api->getPhone(), CONF_EVENT_ERRO_ATEND);
+        }
+        if ($atende) {
+            $this->mostraPosiscaoNaFila($this->api->getPhone(), $atende->fila);
+            return null;
+        }
+        //verifica se o cliente escolheu uma fila caso não escolheu manda as filas 
+        $filas = $this->queue->listAllQueueWhatsApp($this->api->getMessage());
+        if ($filas['LIST']) {
+            //manda as mensagens personalizada do moment CONF_MOMENT_SAUDACAO
+            $this->systemController->sendMessageSystem(
+                CONF_MOMENT_SAUDACAO,
+                [["nome" => "@cliente_name", "valor" => $this->api->getProfile()]],
+                $this->api,
+                $this->api->getPhone()
+            );
+            $this->api->enviarMsg($this->api->getPhone(), $filas['LIST']);
+            return null;
+        }
+        // cria a atendimento
+        $this->criaAtendimento($filas['QUEUE'], $this->api->getPhone());
+    }
+    /**
+     * Set variables class
+     * @param array $data
+     * @return boolean
+     */
+    public function build($data)
+    {
+        $this->api->setHook($data);
+        $this->validaPalavroes();
+    }
+
+    public function validaPalavroes()
+    {
+        try {
+            $msg = $this->api->getMessage();
+            $palavras = $this->palavroes->getAll();
+            foreach ($palavras as $key => $value) {
+                $pattern = "/\b($value->palavra)\b/i";
+                $msg = preg_replace($pattern, '*' . str_repeat('*', strlen($value->palavra)) . '*', $msg);
+            }
+            $this->api->setMessage($msg);
+        } catch (\Exception $th) {
+        }
+        return;
+    }
+    public function criaAtendimento($fila, $numero, $uniqueid = null)
+    {
+        try {
+            if (empty($uniqueid)) {
+                $uniqueid = $this->atendimento->createAtendimento(null, $numero, 'E', $this->api->getchannel(), $this->api->getProfile());
+                if ($uniqueid) {
+                    $this->eventos->createEvento($uniqueid, 'EMESPERA', date('Y-m-d H:i:s'), date('Y-m-d H:i:s'), $fila);
+                }
+            }
+            $agentes = $this->agente->infoAgentes($fila);
+            if (empty($agentes)) {
+                $this->systemController->sendMessageSystem(
+                    CONF_MOMENT_ENTRAR_FILA_SEM,
+                    [],
+                    $this->api,
+                    $numero,
+                    $fila
+                );
+                return null;
+            }
+            $agent = $this->supervisor->findAgentByQueue($fila, 'LIVRE');
+            if (empty($agent)) {
+                $this->systemController->sendMessageSystem(
+                    CONF_MOMENT_ENTRAR_FILA_COM,
+                    [],
+                    $this->api,
+                    $numero,
+                    $fila
+                );
+                $this->mostraPosiscaoNaFila($numero, $fila);
+                return null;
+            }
+            $retServe = $this->atendimento->updAtendimento($uniqueid, $agent[0]->matricula);
+            if (empty($retServe)) {
+                $this->api->enviarMsg(
+                    $numero,
+                    'Erro ao gerar atendimento!'
+                );
+                return null;
+            }
+            $protocol = $this->bilheteController->generateProtocol($uniqueid);
+            //cria o evento de inicio de atendimento e criar o protocolo
+            if ($protocol) {
+                $event = $this->eventos->getStatusAtendimento($uniqueid);
+                $retCria = $this->eventos->createEvento(
+                    $uniqueid,
+                    CONF_EVENT_START,
+                    date('Y-m-d H:i:s'),
+                    date('Y-m-d H:i:s'),
+                    $fila,
+                    $agent[0]->matricula
+                );
+                if (!empty($retCria) && $event->evento != CONF_EVENT_START) {
+                    $atendimentosAbertos = $this->atendimento->getAtendimentoAbertoByAgente($agent[0]->matricula);
+                    $sup = new SupervisorModel();
+                    $param = $this->atendimento->getQuantiAtendimentSimultaneos();
+                    $ws = new WsInterface();
+                    if ((count($atendimentosAbertos)) >= $param->prm_media_simultaneo) {
+                        $sup->updateAgent($agent[0]->matricula, CONF_AGENT_STATUS_OCUPADO);
+                    }
+                    $this->systemController->sendMessageSystem(
+                        CONF_MOMENT_INICIAR_ATENDIMENTO,
+                        [["nome" => "@agente_name", "valor" => utf8_encode($agent[0]->nome)]],
+                        $this->api,
+                        $numero,
+                        $fila
+                    );
+                    $this->api->enviarMsg(
+                        $numero,
+                        "Número do protocolo do atendimento é $protocol\n"
+                    );
+                    try {
+                        if ($event->evento == CONF_EVENT_ERRO_ATEND) {
+                            $ws->enviaMsg($ws->enviaActions(
+                                'Este atendimento foi realocado para sua responsabilidade.',
+                                're_start',
+                                $agent[0]->matricula,
+                                $uniqueid
+                            ));
+                            $this->message->addMessage(
+                                $uniqueid,
+                                $agent[0]->matricula,
+                                $agent[0]->matricula,
+                                're_start',
+                                'Este atendimento foi realocado para sua responsabilidade.',
+                                $agent[0]->nome,
+                                $this->api->getchannel(),
+                                'read'
+                            );
+                        } else {
+                            $ws->enviaMsg($ws->enviaActions('Atendimento iniciado!', 'start', $agent[0]->matricula, $uniqueid));
+                        }
+                    } catch (\Exception $th) {
+                        return $ws->enviaActions('Atendimento iniciado!', 'start', $agent[0]->matricula, $uniqueid);
+                    }
+                }
+            }
+            return;
+        } catch (\Exception $th) {
+            logger('criaAtendimento')->info($th->getMessage());
+            return;
+        }
+    }
+
+    public function mostraPosiscaoNaFila($numero, $fila)
+    {
+        $clientfila = $this->queue->clientQueueVerify($numero, $fila);
+        if ($clientfila['MESSAGE']) {
+            $this->api->enviarMsg($numero, $clientfila['MESSAGE']);
+            return null;
+        }
+    }
+
+    public function retornaConteudo()
+    {
+        switch ($this->api->getType()) {
+            case 'text':
+                return $this->api->getMessage();
+            case 'image':
+            case 'sticker':
+            case 'video':
+            case 'voice':
+            case 'audio':
+            case 'document':
+                return $this->api->getId();
+            case 'contacts':
+                return null;
+            case 'location':
+                return null;
+        }
+    }
+
+    function enviaMensagemAgente($atendiment)
+    {
+
+        $this->message->addMessage(
+            $atendiment->uniqueid,
+            $this->api->getPhone(),
+            $atendiment->matricula,
+            $this->api->getType(),
+            $this->retornaConteudo(),
+            empty($this->api->getProfile()) ? '' : $this->api->getProfile(),
+            $this->api->getchannel(),
+            "sended",
+            $this->api->getMimetype(),
+            $this->api->retornaTituloDocument(),
+            $this->api->getId()
+        );
+        $this->ws->enviaMsg(
+            $this->ws->convertToWebsocket(
+                $this->retornaConteudo(),
+                $atendiment->matricula,
+                $atendiment->uniqueid,
+                $this->api->getType(),
+                $this->api->getProfile(),
+                $this->api->getPhone(),
+                time(),
+                $this->api->getId(),
+                $this->api->getMimetype(),
+                $this->api->retornaTituloDocument(),
+                $this->api->getchannel()
+            )
+        );
+    }
+}

integracao/media/app/Core/Model.php

@@ -0,0 +1,120 @@
+<?php
+
+namespace app\Core;
+
+use app\Core\Connect;
+use PDO;
+use PDOException;
+
+/**
+ * Description of WppModel
+ *
+ * @author Lucas Awade
+ */
+abstract class Model
+{
+
+    protected $query;
+
+    protected function strquery($stmt, $params)
+    {
+        foreach ($params as $key => $value) {
+            if (is_null($value) || (is_string($value) && $value == '')) {
+                $value = null;
+            }
+            $stmt->bindValue(":{$key}", $value, (is_int($value) ? PDO::PARAM_INT : PDO::PARAM_STR));
+        }
+    }
+
+    public function begin()
+    {
+        try {
+            Connect::getInstance()->beginTransaction();
+            return 1;
+        } catch (PDOException $ex) {
+            Connect::setInstance(null);
+            logger('PDOExcep')->error('PDOException: ' . $ex->getMessage(), debug_backtrace());
+            return null;
+        }
+    }
+
+    public function commit()
+    {
+        try {
+            Connect::getInstance()->commit();
+            return 1;
+        } catch (PDOException $ex) {
+            Connect::setInstance(null);
+            logger('PDOExcep')->error('PDOException: ' . $ex->getMessage(), debug_backtrace());
+            return null;
+        }
+    }
+
+    public function rollback()
+    {
+        try {
+            Connect::getInstance()->rollBack();
+            return 1;
+        } catch (PDOException $ex) {
+            Connect::setInstance(null);
+            logger('PDOExcep')->error('PDOException: ' . $ex->getMessage(), debug_backtrace());
+            return null;
+        }
+    }
+
+    protected function create($query, $data)
+    {
+        try {
+            $stmt = Connect::getInstance()->prepare($query);
+            $this->strquery($stmt, $data);
+            $stmt->execute();
+            return Connect::getInstance()->lastInsertId();
+        } catch (PDOException $ex) {
+            Connect::setInstance(null);
+            logger('PDOExcep')->error('PDOException: ' . $ex->getMessage(), debug_backtrace());
+            return null;
+        }
+    }
+
+    protected function read($query, $data = null)
+    {
+        try {
+            $stmt = Connect::getInstance()->prepare($query);
+            $this->strquery($stmt, $data);
+            $stmt->execute();
+            return $stmt;
+        } catch (PDOException $ex) {
+            Connect::setInstance(null);
+            logger('PDOExcep')->error('PDOException: ' . $ex->getMessage(), debug_backtrace());
+            return null;
+        }
+    }
+
+    protected function delete($query, $data)
+    {
+        try {
+            $stmt = Connect::getInstance()->prepare($query);
+            $this->strquery($stmt, $data);
+            $stmt->execute();
+            return ($stmt->rowCount() ? 1 : 0);
+        } catch (PDOException $ex) {
+            Connect::setInstance(null);
+            logger('PDOExcep')->error('PDOException: ' . $ex->getMessage(), debug_backtrace());
+            return null;
+        }
+    }
+
+    protected function update($query, $data)
+    {
+        try {
+            $stmt = Connect::getInstance()->prepare($query);
+            $this->strquery($stmt, $data);
+            $stmt->execute();
+            return ($stmt->rowCount() ? 1 : 0);
+        } catch (PDOException $ex) {
+            Connect::setInstance(null);
+            logger('PDOExcep')->error('PDOException: ' . $ex->getMessage(), debug_backtrace());
+            return null;
+        }
+    }
+}

integracao/media/app/Interfaces/IApi.php

@@ -0,0 +1,9 @@
+<?php
+
+namespace app\Interfaces;
+
+interface IApi
+{
+    function router($rota, $request);
+    function retorno($mensagem, $status = null, $dados = null);
+}

integracao/media/app/Interfaces/IApiMedia.php

@@ -0,0 +1,29 @@
+<?php
+
+namespace app\Interfaces;
+
+interface IApiMedia
+{
+    function getchannel();
+    function getContentType();
+    function enviarMedia($whatsapp, $link, $type, $titulo = null);
+    function enviarMsg($whatsapp, $mensagem, $encode = true);
+    function enviarMsgIterativaLista($whatsapp, $mensagem, $nomeButton, $sections);
+    function enviarMsgIterativaBotao($whatsapp, $mensagem, $buttons);
+    function enviarContato($whatsapp, $nome, $contato);
+    function enviarLocalizacao($whatsapp, $longitude, $latitude, $nome = null, $endereco = null);
+    function baixarMidia();
+    function getProfile();
+    function getPhone();
+    function getType();
+    function getMimetype();
+    function getId();
+    function getIsValidMessage();
+    function getMessage();
+    function setMessage($msg);
+    function getContactFormatted();
+    function getContactPhone();
+    function getGeolocation($type);
+    function setHook($hook);
+    function retornaTituloDocument();
+}

integracao/media/app/Middleware/ApiAgente.php

@@ -0,0 +1,743 @@
+<?php
+
+namespace app\Middleware;
+
+use app\Controllers\AgentController;
+use app\Controllers\ClassificacaoController;
+use app\Controllers\QueueController;
+use app\Controllers\SystemMessageController;
+use app\Interfaces\IApi;
+use app\Models\Atendimento;
+use app\Models\Evento;
+use app\Models\ListaNegraPalavras;
+use app\Models\Message;
+use app\Models\Parametros;
+use app\Models\Pause;
+use app\Models\Queue;
+use app\Models\SupervisorModel;
+use websocket\WsInterface;
+
+class ApiAgente implements IApi
+{
+    /** @var AgentController $agentController Controller do agente */
+    protected $agentController;
+
+    /** @var ClassificacaoController $classificacao Controller do classificacao */
+    protected $classificacao;
+
+    /** @var SupervisorModel $supervisor model do supervisor */
+    protected $supervisor;
+
+    /** @var Atendimento $atendimento model do atendimento */
+    protected $atendimento;
+
+    /** @var Evento $eventos model do Evento */
+    protected $eventos;
+
+    /** @var Parametros $parametros model do Parametros */
+    protected $parametros;
+
+    /** @var Pause $pausasModel model do Pause */
+    protected $pausasModel;
+
+    public function __construct()
+    {
+        $this->classificacao = new ClassificacaoController();
+        $this->agentController = new AgentController();
+        $this->supervisor = new SupervisorModel();
+        $this->atendimento = new Atendimento();
+        $this->eventos = new Evento();
+        $this->pausasModel = new Pause();
+        $this->parametros = new Parametros();
+    }
+
+    function router($rota, $request)
+    {
+        $request = json_decode($request, true);
+        switch ($rota) {
+            case 'entrar':
+                $this->login($request);
+                break;
+            case 'listarFilas':
+                $this->listaFilas($request);
+                break;
+            case 'classificarAtendimento':
+                $this->classificarAtendimento($request);
+                break;
+            case 'enviarMensagem':
+                $this->enviaMsg($request);
+                break;
+            case 'sair':
+                $this->logoff($request);
+                break;
+            case 'listarAgentesDisponivel':
+                $this->listaAgentesDisponivel();
+                break;
+            case 'finalizarAtendimento':
+                $this->finalizaAtendimento($request);
+                break;
+            case 'listarAtendimentoAgente':
+                $this->listaAtendimentoAgent($request);
+                break;
+            case 'listarMensagem':
+                $this->listaMensagem($request);
+                break;
+            case 'listarPausasAgente':
+                $this->listaPausasAgente($request);
+                break;
+            case 'sairPausa':
+                $this->saiPausa($request);
+                break;
+            case 'entrarPausa':
+                $this->entrarPausa($request);
+                break;
+            case 'transferirAtendimento':
+                $this->transfAtendimento($request);
+                break;
+            case 'marcarMensagemVista':
+                $this->markMessegeRead($request);
+                break;
+            case 'statusAgente':
+                $this->statusAgente($request);
+                break;
+            case 'listarAtendimentosFilas':
+                $this->listarAtendimentosFilas($request);
+                break;
+            case 'listarAtendimentosAbandonado':
+                $this->listarAtendimentosAbandonado($request);
+                break;
+            default:
+                echo json_encode(['status' => '404']);
+                break;
+        }
+    }
+
+    function login($request)
+    {
+        try {
+            $agente = $this->supervisor->findByAgent($request['matricula']);
+            //verifica se existe agente
+            if (empty($agente)) {
+                $this->retorno("Agente não encontrado");
+                return;
+            }
+
+            $filaModel = new Queue();
+            $fila = $filaModel->findQueueById($request['id_fila']);
+            if (empty($fila)) {
+                $this->retorno("Fila não encontrada");
+                return;
+            }
+            $ret = $this->agentController->login(
+                $fila->nome,
+                $request['matricula']
+            );
+            if (is_string($ret)) {
+                $this->retorno($ret);
+                return;
+            }
+            $this->retorno(
+                $ret ? "Logado com sucesso" : "Erro",
+                $ret ? $ret : null
+            );
+        } catch (\Exception $th) {
+            $this->retorno($th->getMessage());
+        }
+        return null;
+    }
+
+    function logoff($request, $valida = true)
+    {
+        try {
+            $agente = $this->supervisor->findAgentByMatricula($request['matricula']);
+            //verifica se existe agente
+            $atends = $this->atendimento->getAtendimentoAbertoByAgente($request['matricula']);
+            if (!$valida) {
+                foreach ($atends as $key => $atendimento) {
+                    $this->sinalisaErroAtendimento(
+                        $request['matricula'],
+                        $atendimento->uniqueid,
+                        $agente->fila,
+                        $atendimento->cliente_id
+                    );
+                }
+            }
+            if (!empty($atends) && $valida) {
+                $this->retorno("Atendimentos em aberto, finalize os atendimentos para fazer logoff");
+                return;
+            }
+            if (empty($agente)) {
+                $this->retorno("Agente não encontrado");
+                return;
+            }
+            $ret = $this->agentController->logoff(
+                $request['matricula'],
+                $valida
+            );
+            if (is_string($ret)) {
+                $this->retorno($ret);
+                return;
+            }
+            $this->retorno(
+                $ret ? "Deslogado com sucesso" : "Erro",
+                $ret ? $ret : null
+            );
+        } catch (\Exception  $th) {
+            $this->retorno($th->getMessage());
+        }
+        return null;
+    }
+
+    function listaAgentesDisponivel()
+    {;
+        try {
+            $param = $this->atendimento->getQuantiAtendimentSimultaneos();
+            $ret = $this->supervisor->listaAgentesDisponivel('LIVRE');
+            $agentes = [];
+            foreach ($ret as $key => $value) {
+                if ($value->countAtendimentos < $param->prm_media_simultaneo) {
+                    array_push($agentes, $value);
+                }
+            }
+            $this->retorno(
+                $agentes ? "Sucesso" : "Nenhum agente disponivel",
+                $agentes ? $agentes : null,
+                $agentes ? $agentes : null
+            );
+        } catch (\Exception  $th) {
+            $this->retorno($th->getMessage());
+        }
+        return null;
+    }
+
+    function finalizaAtendimento($request)
+    {
+        try {
+            $agente = $this->supervisor->findAgentByMatricula($request['matricula']);
+            logger('debug')->info(var_export($agente, true));
+            //verifica se existe agente
+            if (empty($agente)) {
+                $this->retorno("Agente não encontrado");
+                return;
+            }
+            $atendimento = $this->atendimento->findAtendId($request['uniqueid']);
+            //verifica se existe atendimento
+            if (empty($atendimento)) {
+                $this->retorno("Atendimento não encontrado");
+                return;
+            }
+            $event = $this->eventos->findEventFinish($request['uniqueid']);
+            //verifica se o atendimento ja foi finalizado
+            if (!empty($event)) {
+                $this->retorno("Atendimento já foi finalizado");
+                return;
+            }
+            $ret = $this->eventos->createEvento(
+                $request['uniqueid'],
+                CONF_EVENT_TIMERMINO_AGENTE,
+                date('Y-m-d H:i:s'),
+                date('Y-m-d H:i:s'),
+                $atendimento->fila,
+                $request['matricula']
+            );
+            $ws = new WsInterface();
+            $mesg = "Atendimento finalizado pelo agente {$agente->nome}";
+            $ws->enviaMsg($this->enviaActions($mesg, 'finish', $agente->matricula, $request['uniqueid']));
+            $systemController = new SystemMessageController();
+            $provedor = returnChannel($atendimento->context);
+            $systemController->sendMessageSystem(
+                CONF_MOMENT_FINALIZAR_ATENDIMENTO,
+                [["nome" => "@autor_name", "valor" => $agente->nome]],
+                $provedor,
+                $atendimento->cliente_id
+            );
+            $messegeModel = new Message();
+            $messegeModel->addMessage(
+                $request['uniqueid'],
+                $agente->matricula,
+                $agente->matricula,
+                'finish',
+                $mesg,
+                $agente->nome,
+                $atendimento->context,
+                'read'
+            );
+            if ($agente->status == CONF_AGENT_STATUS_INDISPONIVEL) {
+                $atends = $this->atendimento->getAtendimentoAbertoByAgente($request['matricula']);
+                if (empty($atends)) {
+                    $this->agentController->enterPause($request['matricula'], $agente->motivo_pausa);
+                    $ws->enviaMsg($this->enviaActions('Agente em pausa', 'att_status', $agente->matricula, $request['uniqueid']));
+                }
+            }
+            if ($agente->status == CONF_AGENT_STATUS_OCUPADO) {
+                $atendimentosAbertos = $this->atendimento->getAtendimentoAbertoByAgente($agente->matricula);
+                $param = $this->atendimento->getQuantiAtendimentSimultaneos();
+                if (count($atendimentosAbertos) < $param->prm_media_simultaneo) {
+                    $this->supervisor->updateAgent($agente->matricula, CONF_AGENT_STATUS_LIVRE);
+                }
+            }
+
+            $this->retorno(
+                $ret ? "Finalizado com sucesso" : "Erro",
+                $ret ? $ret : null,
+                $ret ? [$ret] : null
+            );
+        } catch (\Exception  $th) {
+            $this->retorno($th->getMessage());
+        }
+        return null;
+    }
+
+    function sinalisaErroAtendimento($matricula, $uniqueid, $fila, $client_id)
+    {
+        try {
+            $ret = $this->eventos->createEvento(
+                $uniqueid,
+                CONF_EVENT_ERRO_ATEND,
+                date('Y-m-d H:i:s'),
+                date('Y-m-d H:i:s'),
+                $fila,
+                $matricula
+            );
+            $atendimento = $this->atendimento->findAtendId($uniqueid);
+            $systemController = new SystemMessageController();
+            $provedor =  returnChannel($atendimento->context);
+            $systemController->sendMessageSystem(
+                CONF_MOMENT_ERRO_ATEND,
+                [],
+                $provedor,
+                $client_id,
+                $fila
+            );
+            $this->retorno(
+                $ret ? "Finalizado com sucesso" : "Erro",
+                $ret ? $ret : null,
+                $ret ? ["id" => $ret] : null
+            );
+        } catch (\Exception  $th) {
+            $this->retorno($th->getMessage());
+        }
+        return null;
+    }
+
+    public function listaFilas()
+    {
+        $queue = new QueueController();
+        $search = $queue->listaAllFilas();
+        $this->retorno(
+            $search ? "Sucesso" : "Erro",
+            $search ? $search : null,
+            $search ? $search : null
+        );
+        return null;
+    }
+
+    public function classificarAtendimento($request)
+    {
+        $agent = $this->agentController->getAgente($request['ramal']);
+
+        if (!$agent) {
+            $msg = "Faça o login para iniciar o atendimento!\n";
+            echo json_encode(['message' => $msg]);
+            return null;
+        }
+
+        /**
+         * VERIFICA CLASSIFICACAO DE ATENDIMENTO
+         */
+        $chamadaSemClassificacao = $this->classificacao->agentClassificacaoPending($agent->matricula, $agent->dac);
+
+        if ($chamadaSemClassificacao) {
+            $classificacaoRegisterReturn = $this->classificacao->agentClassificacaoRegister(
+                $agent->matricula,
+                $agent->dac,
+                $chamadaSemClassificacao,
+                $request['option']
+            );
+            if ($classificacaoRegisterReturn) {
+                echo json_encode(['message' =>  CONF_NAME_REPONSE . " : " . $this->classificacao->message()]);
+                return null;
+            }
+
+            $classificacaoList = $this->classificacao->agentClassificacaoList($agent->dac);
+            echo json_encode(['message' => CONF_NAME_REPONSE . " : " . $classificacaoList]);
+            return null;
+        }
+        echo json_encode(['status' => "false"]);
+        return null;
+    }
+
+    public function enviaMsg($request)
+    {
+        try {
+            $mensagem = $request['event']['mensagem'];
+            $contact = $request['event']['contact'];
+            $status = $this->atendimento->getStatusAtendimento($mensagem['uniqueid']);
+            if ($status->evento == CONF_EVENT_START) {
+                $provider = returnChannel($mensagem['media']);
+                $modelMensagem = new Message();
+                $msgTexto =  $contact['name'] . ': ' . $this->validaPalavroes($mensagem['content']);
+                if ($mensagem['type'] == 'text') {
+                    $retuno = $provider->enviarMsg(
+                        $mensagem['dst'],
+                        $msgTexto,
+                        false
+                    );
+                } else {
+                    $anmeArquivo = CONF_PATH_FILES . $mensagem['id_provedor'];
+                    $texto = base64_decode($mensagem['content']);
+                    file_put_contents($anmeArquivo, $texto);
+                    ConvertWavToMp3($anmeArquivo);
+                    $retuno = $provider->enviarMedia(
+                        $mensagem['dst'],
+                        CONF_MIDDLEWARE_LINKUPLOAD .
+                            $mensagem['id_provedor'] . '/' .
+                            base64_encode($mensagem['mimetype']),
+                        $mensagem['type'],
+                        $mensagem['file_name']
+                    );
+                }
+                $modelMensagem->addMessage(
+                    $mensagem['uniqueid'],
+                    $contact['number'],
+                    $mensagem['dst'],
+                    $mensagem['type'],
+                    $mensagem['type'] == 'text' ? $msgTexto : $mensagem['id_provedor'],
+                    $contact['name'],
+                    $mensagem['media'],
+                    $mensagem['status'],
+                    $mensagem['mimetype'],
+                    $mensagem['file_name'],
+                    $mensagem['id_provedor']
+                );
+                $this->retorno(
+                    $retuno ? "Sucesso" : "Erro",
+                    $retuno ? $retuno : null,
+                    $retuno ? [["message" => $retuno]] : null
+                );
+            } else {
+                $this->retorno('Atendimento já foi finalizado');
+            }
+
+            return;
+        } catch (\Exception  $th) {
+            $this->retorno($th->getMessage());
+            return;
+        }
+    }
+
+    function retorno($mensagem, $status = null, $dados = null)
+    {
+        //{ "status": "success", "message": "register created!", "data": [ "id": 20 ] }
+        $data = [];
+        $data['message'] = utf8_encode($mensagem);
+
+        if (!empty($status)) {
+            $data['status'] = "success";
+        } else {
+            $data['status'] = "error";
+        }
+        if (!empty($dados)) {
+            $data['data'] = $dados;
+        }
+
+        echo json_encode($data);
+    }
+
+    function listaAtendimentoAgent($request)
+    {
+        try {
+            if ($request['matricula']) {
+                $agente = $this->supervisor->findAgentByMatricula($request['matricula']);
+                //verifica se existe agente
+                if (empty($agente)) {
+                    $this->retorno("Agente não encontrado");
+                    return;
+                }
+            }
+            $ret = $this->atendimento->findAtendAgent($request['matricula'], $request['quantidade']);
+            $data = [];
+            $data['message'] = utf8_encode("Sucesso");
+            $data['status'] = "success";
+            $data['data'] = $ret;
+            echo json_encode($data);
+            return null;
+        } catch (\Exception  $th) {
+            $this->retorno($th->getMessage());
+            return;
+        }
+    }
+
+    function listaMensagem($request)
+    {
+        try {
+            $atend = $this->atendimento->findAtendId($request['uniqueid']);
+            //verifica se existe agente
+            if (empty($atend)) {
+                $this->retorno("Não existe atendimento para esse uniqueid");
+                return;
+            }
+            $messageModel = new Message();
+            $retunr = $messageModel->findMessageByUniqueid($request['uniqueid']);
+            $mensagenss = [];
+            foreach ($retunr as $key => $value) {
+                $mensagem = [];
+                $mensagem["event"] = [
+                    "type" => $value->type == 'finish' ? 'actions' : "mensagem",
+                    "contact" => [
+                        "name" => utf8_encode($value->profile_name),
+                        "number" => $value->src,
+                    ],
+                    "mensagem" => [
+                        "type" => $value->type,
+                        "content" => $value->content,
+                        "id_provedor" => $value->id_provedor,
+                        "dst" => $value->dst,
+                        "uniqueid" => $value->uniqueid,
+                        "media" => $value->media,
+                        "file_name" => utf8_encode($value->file_name),
+                        "datetime" =>  $value->msg_date,
+                        "status" => $value->status,
+                        'mimetype' => $value->mimetype
+                    ]
+                ];
+                array_push($mensagenss, $mensagem);
+            }
+            $data = [];
+            $data['message'] = utf8_encode("Sucesso");
+            $data['status'] = "success";
+            $data['data'] = $mensagenss;
+            echo json_encode($data);
+            return;
+        } catch (\Exception  $th) {
+            $this->retorno($th->getMessage());
+            return;
+        }
+    }
+
+    function listaPausasAgente($request)
+    {
+        $agente = $this->supervisor->findAgentByMatricula($request['matricula']);
+        //verifica se existe agente
+        if (empty($agente)) {
+            $this->retorno("Agente não encontrado");
+            return null;
+        }
+        $param = $this->parametros->findProtocolByParams();
+        if (false) {
+            $ret = $this->pausasModel->findPauseByGroupUser($request['matricula']);
+        } else {
+            $ret = $this->pausasModel->findAllPause();
+        }
+        foreach ($ret as $key => $value) {
+            $ret[$key] = removeAcentosArray((array) $value);
+        }
+
+        $this->retorno(
+            $ret ? "Sucesso" : "Erro",
+            $ret ? $ret : null,
+            $ret ? $ret : null
+        );
+        return null;
+    }
+
+    function entrarPausa($request)
+    {
+        $ws = new WsInterface();
+        $agente = $this->supervisor->findAgentByMatricula($request['matricula']);
+        //verifica se existe agente
+        if (empty($agente)) {
+            $this->retorno("Agente não encontrado");
+            return;
+        }
+        $pausa = $this->pausasModel->findPauseById($request['id_pausa']);
+        if (empty($pausa)) {
+            $this->retorno("Pausa não encontrado");
+            return;
+        }
+        if ($agente->status == CONF_AGENT_STATUS_PAUSA || $agente->status == CONF_AGENT_STATUS_INDISPONIVEL) {
+            $this->retorno('Agente precisa estar livre para entrar em pausa!');
+            return;
+        }
+        $atends = $this->atendimento->getAtendimentoAbertoByAgente($request['matricula']);
+        if (!empty($atends)) {
+            $ret = $this->agentController->indisponivelAtendimento($request['matricula'],  $pausa->motivo);
+            if (is_string($ret)) {
+                $this->retorno($ret);
+            } else {
+                $ws->enviaMsg($this->enviaActions('Agente em pausa', 'att_status', $agente->matricula));
+                $this->retorno(
+                    "Agente em 'indisponivel'",
+                    $ret
+                );
+            }
+            return;
+        }
+        $ret = $this->agentController->enterPause($request['matricula'], $pausa->motivo);
+        $ws->enviaMsg($this->enviaActions('Agente em pausa', 'att_status', $agente->matricula));
+        $this->retorno(
+            $ret ? "Agente em 'pausa'" : "Erro",
+            $ret ? $ret : null
+        );
+        return null;
+    }
+
+    function saiPausa($request)
+    {
+        $ws = new WsInterface();
+        $agente = $this->supervisor->findAgentByMatricula($request['matricula']);
+        //verifica se existe agente
+        if (empty($agente)) {
+            $this->retorno("Agente não encontrado");
+            return;
+        }
+        $ret = $this->agentController->exitPause($request['matricula']);
+        if (is_string($ret)) {
+            $this->retorno($ret);
+        } else {
+            $ws->enviaMsg($this->enviaActions('Agente em pausa', 'att_status', $agente->matricula));
+            $this->retorno(
+                "Agente 'livre'",
+                $ret
+            );
+        }
+        return;
+    }
+
+    function transfAtendimento($request)
+    {
+        $retunr = $this->agentController->transfer(
+            $request['matricula_origem'],
+            $request['matricula_destino'],
+            $request['uniqueid']
+        );
+        if (is_string($retunr)) {
+            $this->retorno($retunr);
+        } else {
+            $this->retorno(
+                $retunr ? "Sucesso" : "Erro",
+                $retunr ? $retunr : null
+            );
+        }
+        return null;
+    }
+    function markMessegeRead($request)
+    {
+        $atend = $this->atendimento->findAtendId($request['uniqueid']);
+        //verifica se existe agente
+        if (empty($atend)) {
+            $this->retorno("Não existe atendimento para esse uniqueid");
+            return;
+        }
+        $modelMensagem = new Message();
+        $ret = $modelMensagem->markMessege($request['uniqueid'], 'read');
+        $this->retorno(
+            $ret ? "Sucesso" : "Erro",
+            $ret ? $ret : null
+        );
+        return null;
+    }
+    function statusAgente($request)
+    {
+        try {
+            $agente = $this->supervisor->findAgentByMatricula($request['matricula']);
+            //verifica se existe agente
+            if (empty($agente)) {
+                $this->retorno("Agente não encontrado");
+                return;
+            }
+            $this->supervisor->updateAgent($agente->matricula, $agente->status, $agente->motivo_pausa);
+            $ret = $this->supervisor->statusAgente($request['matricula']);
+            $ret = removeAcentosArray((array) $ret);
+            $this->retorno(
+                $ret ? "Sucesso" : "Erro",
+                $ret ? $ret : null,
+                $ret ? [$ret] : null
+            );
+        } catch (\Exception  $th) {
+            $this->retorno($th->getMessage());
+        }
+    }
+
+    function enviaActions($msg,  $tipo, $destino, $uniqueid = null)
+    {
+        try {
+            $mensagem = [];
+            $mensagem["event"] = [
+                "type" => 'actions',
+                "contact" => [
+                    "name" => 'Sistema',
+                    "number" => '0'
+                ],
+                "mensagem" => [
+                    "type" => $tipo,
+                    "dst" => $destino,
+                    "uniqueid" => $uniqueid,
+                    "content" => utf8_encode($msg)
+                ],
+            ];
+            return json_encode($mensagem);
+        } catch (\Exception  $th) {
+            logger('monitora')->info($th->getMessage());
+        }
+    }
+
+    public function validaPalavroes($msg)
+    {
+        try {
+            $palavroes = new ListaNegraPalavras();
+            $palavras = $palavroes->getAll();
+            foreach ($palavras as $key => $value) {
+                $pattern = "/\b($value->palavra)\b/i";
+                $msg = preg_replace($pattern, '*' . str_repeat('*', strlen($value->palavra)) . '*', $msg);
+            }
+        } catch (\Exception  $th) {
+            logger('telegram')->info(print_r($th, true), true);
+        }
+        return $msg;
+    }
+
+    public function listarAtendimentosFilas($request)
+    {
+        try {
+            $filaModel = new Queue();
+            $fila = $filaModel->findQueueById($request['id_fila']);
+            if (empty($fila)) {
+                $this->retorno("Fila não encontrada");
+                return;
+            }
+            $retunr = $this->atendimento->getAtendFila($fila->nome);
+            $data = [];
+            $data['message'] = utf8_encode("Sucesso");
+            $data['status'] = "success";
+            $data['data'] = $retunr;
+            echo json_encode($data);
+            return null;
+        } catch (\Exception $th) {
+            return $this->retorno($th->getMessage());
+        }
+    }
+
+    public function listarAtendimentosAbandonado($request)
+    {
+        try {
+            $filaModel = new Queue();
+            if ($request['id_fila']) {
+                $fila = $filaModel->findQueueById($request['id_fila']);
+                if (empty($fila)) {
+                    $this->retorno("Fila não encontrada");
+                    return;
+                }
+            }
+            $retunr = $this->atendimento->getAtendAbandonado($fila->nome);
+            $data = [];
+            $data['message'] = utf8_encode("Sucesso");
+            $data['status'] = "success";
+            $data['data'] = $retunr;
+            echo json_encode($data);
+            return null;
+        } catch (\Exception $th) {
+            return $this->retorno($th->getMessage());
+        }
+    }
+}

integracao/media/app/Middleware/ApiInfo.php

@@ -0,0 +1,39 @@
+<?php
+
+namespace app\Middleware;
+
+use app\Interfaces\IApi;
+
+
+class ApiInfo implements IApi
+{
+    function router($rota, $request)
+    {
+        $this->showConf();
+    }
+    function retorno($mensagem, $status = null, $dados = null)
+    {
+        //{ "status": "success", "message": "register created!", "data": [ "id": 20 ] }
+        $data = [];
+        $data['message'] = utf8_encode($mensagem);
+
+        if (!empty($status)) {
+            $data['status'] = "success";
+        } else {
+            $data['status'] = "error";
+        }
+        if (!empty($dados)) {
+            $data['data'] = $dados;
+        }
+        echo json_encode($data);
+    }
+
+    function showConf()
+    {
+        $dados['version_system'] = INFO_VERSION_SYSTEM;
+        $dados['conf_db_host'] = CONF_DB_HOST;
+        $dados['conf_db_port'] = CONF_DB_PORT;
+        $dados['conf_middleware_redirect'] = CONF_MIDDLEWARE_REDIRECT;
+        $this->retorno('Sucesso', "success", [$dados]);
+    }
+}

integracao/media/app/Middleware/ApiSupervisor.php

@@ -0,0 +1,129 @@
+<?php
+
+namespace app\Middleware;
+
+use app\Controllers\QueueController;
+use app\Controllers\SystemMessageController;
+use app\Interfaces\IApi;
+use app\Interfaces\IApiMedia;
+use app\Models\Atendimento;
+use app\Models\Evento;
+use app\Models\SupervisorModel;
+
+class ApiSupervisor implements IApi
+{
+    /** @var SupervisorModel $supervisor model de supervisor */
+    protected $supervisor;
+
+    /** @var Atendimento $atendimentoModel model de supervisor */
+    protected $atendimentoModel;
+
+    /** @var Evento $eventosModel model de evento */
+    protected $eventosModel;
+
+    /** @var QueueController $queue controller da queue*/
+    protected $queue;
+
+    /** @var SystemMessageController $systemController controller da queue*/
+    protected $systemController;
+
+    /** @var IApiMedia $api provider de mensagens */
+    protected $api;
+
+    public function __construct()
+    {
+        $this->eventosModel = new Evento();
+        $this->atendimentoModel = new Atendimento();
+        $this->supervisor = new SupervisorModel();
+        $this->queue = new QueueController();
+        $this->systemController = new SystemMessageController();
+    }
+
+    function router($rota, $request)
+    {
+        $request = json_decode($request, true);
+        switch ($rota) {
+            case 'listarAgentesDisponivel':
+                $this->listaAgentesDisponivel();
+                break;
+            case 'removerAtendimentoFila':
+                $this->removerAtendimentoFila($request);
+                break;
+            default:
+                echo json_encode(['status' => '404']);
+                break;
+        }
+    }
+    function listaAgentesDisponivel()
+    {
+        try {
+            $ret = $this->supervisor->listaAgentesDisponivel();
+            $agentes = [];
+            foreach ($ret as $key => $value) {
+                array_push($agentes, $value);
+            }
+            $this->retorno(
+                $agentes ? "Sucesso" : "Nenhum agente disponivel",
+                $agentes ? $agentes : null,
+                $agentes ? $agentes : null
+            );
+        } catch (\Exception  $th) {
+            $this->retorno($th->getMessage());
+        }
+        return null;
+    }
+
+    function removerAtendimentoFila($request)
+    {
+        try {
+            $atendimento = $this->atendimentoModel->findAtendId($request['uniqueid']);
+            logger()->error(print_r($request, true));
+            $this->api = returnChannel($atendimento->context);
+            $ret = $this->eventosModel->createEvento(
+                $atendimento->uniqueid,
+                CONF_EVENT_ABANDONADA,
+                date('Y-m-d H:i:s'),
+                date('Y-m-d H:i:s'),
+                $atendimento->fila
+            );
+            if ($ret) {
+                //envia as mensagens do sistema do momento atual para o cliente
+                $this->systemController->sendMessageSystem(
+                    CONF_MOMENT_CANCELAR_FILA,
+                    [],
+                    $this->api,
+                    $atendimento->cliente_id
+                );
+                $filas = $this->queue->listAllQueueWhatsApp($this->api->getMessage());
+                if ($filas['LIST']) {
+                    $this->api->enviarMsg($atendimento->cliente_id, $filas['LIST']);
+                }
+                $this->retorno(
+                    $ret ? "Sucesso" : "Erro",
+                    $ret ? $ret : null,
+                );
+            } else {
+                $this->retorno("Não foi possível cancelar o atendimento!");
+            }
+        } catch (\Exception  $th) {
+            $this->retorno($th->getMessage());
+        }
+        return null;
+    }
+
+    function retorno($mensagem, $status = null, $dados = null)
+    {
+        //{ "status": "success", "message": "register created!", "data": [ "id": 20 ] }
+        $data = [];
+        $data['message'] = utf8_encode($mensagem);
+        if (!empty($status)) {
+            $data['status'] = "success";
+        } else {
+            $data['status'] = "error";
+        }
+        if (!empty($dados)) {
+            $data['data'] = $dados;
+        }
+        echo json_encode($data);
+    }
+}

integracao/media/app/Middleware/Http.php

@@ -0,0 +1,39 @@
+<?php
+
+namespace app\Middleware;
+
+/**
+ * Description of Http
+ *
+ * @author Lucas Awade
+ */
+class Http
+{
+
+    private $url;
+    private $param;
+
+    const CONF_PAGE = 'index.php';
+
+    public function __construct()
+    {
+        $this->baseUri();
+    }
+
+    public function param()
+    {
+        return $this->param;
+    }
+
+    public function baseUri()
+    {
+        $this->url = explode(self::CONF_PAGE, $_SERVER['PHP_SELF']);
+        $this->url = end($this->url);
+        if ($this->url) {
+            $this->url = explode("/", $this->url);
+            if (isset($this->url[0])) {
+                $this->param = array_filter($this->url);
+            }
+        }
+    }
+}

integracao/media/app/Middleware/Middleware.php

@@ -0,0 +1,155 @@
+<?php
+
+namespace app\Middleware;
+
+use app\Core\CoreMedia;
+use app\Middleware\Http;
+use app\Middleware\ApiAgente;
+use app\Providers\Positus;
+use app\Providers\WebHeader;
+use app\Providers\Whatsapp;
+
+/**
+ * Description of WppController
+ *
+ * @author Lucas Awade
+ */
+class Middleware extends Http
+{
+
+    /** @var array request */
+    private $request;
+
+    /** @class WebHeader */
+    private $header;
+
+    /** @var String local downloads image|document|video|sticker|audio */
+    private $link;
+
+    public function __construct($config = null)
+    {
+        $this->link = $config['LINK_UPLOAD'];
+        $this->header = new WebHeader($config);
+        $this->api();
+        $this->hook();
+    }
+
+    /**
+     * Start API headers
+     * @param array $config
+     */
+    public function api($contentType = "application/json; charset=UTF-8")
+    {
+        $this->header->API($contentType);
+    }
+
+    /**
+     * Redirect request to media Social
+     * @return null
+     */
+    private function router()
+    {
+        $coremedia = new CoreMedia();
+        $this->baseUri();
+        switch (strtolower($this->param()[1])) {
+            case 'whatsapp':
+                $provedor = returnChannel('whatsapp');
+                $coremedia->inicia($this->request, $provedor);
+                $this->api($provedor->getContentType());
+                echo '';
+                return null;
+            case 'api':
+                $this->api();
+                switch ($this->param()[2]) {
+                    case 'agente':
+                        $apiAgente = new ApiAgente();
+                        $apiAgente->router($this->param()[3], $this->request);
+                        return null;
+                    case 'supervisor':
+                        $apiSupervisor = new ApiSupervisor();
+                        $apiSupervisor->router($this->param()[3], $this->request);
+                        return null;
+                    default:
+                        echo 'erro';
+                }
+            case 'link':
+                $this->api();
+                $this->header->fileTransfer($this->param()[2], CONF_PATH_FILES . $this->param()[2], base64_decode($this->param()[3]));
+                exit(0);
+            case 'info':
+                $this->api();
+                $apiInfo = new ApiInfo();
+                $apiInfo->router($this->param()[3], $this->request);
+                exit(0);
+            default:
+                $this->header->redirect();
+                exit(0);
+        }
+    }
+
+    /**
+     * Read input requests 
+     */
+    private function hook()
+    {
+        $this->request = file_get_contents('php://input');
+        $this->router();
+    }
+
+    /**
+     * Create file and download in browser
+     */
+    private function download($file = null)
+    {
+        if ($file) {
+            $this->header->fileTransfer($this->param()[3], $file, base64_decode($this->param()[4]));
+            exit(0);
+        }
+
+        if ($this->param()[3] && $this->param()[4]) {
+            return ["FILE" => strtolower($this->param()[3]), "MIMETYPE" => $this->param()[4]];
+        } else {
+            return null;
+        }
+    }
+
+    ########################################################################
+    #####                         FUNCTION UTIL                        #####
+    ########################################################################
+
+    private function formatLink()
+    {
+        $link = str_split($this->link);
+        if (strpos($this->link, 'http://') === false && strpos($this->link, 'http://') === false) {
+            $this->link = "http://" . $this->link;
+        }
+
+        if (end($link) != "/") {
+            $this->link .= "/";
+        }
+    }
+
+    ########################################################################
+    #####                         FUNCTION CLASS                       #####
+    ########################################################################
+
+    /**
+     * Set new link download
+     * @param string $link
+     */
+    public function setLink($link)
+    {
+        $this->link = $link;
+        $this->formatLink();
+    }
+
+    /**
+     * Get link download
+     * @return string
+     */
+    public function getLink()
+    {
+        $this->formatLink();
+        return $this->link;
+    }
+}

integracao/media/app/Models/Agent.php

@@ -0,0 +1,222 @@
+<?php
+
+namespace app\Models;
+
+use app\Core\Model;
+
+/**
+ * Clase para criacao de Querys no banco de dados.
+ * 
+ * Todas as querys desta classe esta especificada para o uso do WhatsApp.
+ *
+ * @author Lucas Awade
+ */
+class Agent extends Model
+{
+
+    const USUARIOS = "pbx_usuarios";
+    const SUPERVISOR_AGENTE = "pbx_supervisor_agentes";
+    const EVENTO_AGENTE = 'pbx_eventos_agentes';
+    const BILHETE = 'pbx_bilhetes';
+    const EVENTOS_DACS = 'pbx_eventos_dacs';
+
+    public function findByNumber($number)
+    {
+        $this->query = "SELECT CASE WHEN(origem_destino = '$number') THEN 'CLIENT' ELSE 'AGENT' END AS phone, * "
+            . "FROM " . self::SUPERVISOR_AGENTE . " WHERE (origem_destino = :number OR ramal = :number)";
+        return $this->read($this->query, ['number' => $number])->fetch();
+    }
+
+    public function findAllAgentes($media = ['TELEGRAM', 'whatsapp'], $queue = null)
+    {
+
+        $data = [];
+        $this->query = "SELECT * FROM " . self::SUPERVISOR_AGENTE . " WHERE 1=1 ";
+        $this->query .=  sprintf(" AND sala_1 in(%s) ", whereIn($media));
+        if ($queue) {
+            $this->query .=  " AND dac = :queue ";
+            $data['queue'] = $queue;
+        }
+        $ret = $this->read($this->query, $data);
+        if ($ret) {
+            return $ret->fetchAll();
+        } else {
+            return [];
+        }
+    }
+
+    public function findByAgent($user)
+    {
+        $this->query = "SELECT * FROM " . self::USUARIOS . " WHERE apelido = :apelido;";
+        return $this->read($this->query, ['apelido' => $user])->fetch();
+    }
+
+    public function findAgentByRamal($ramal)
+    {
+        $this->query = "SELECT * FROM " . self::SUPERVISOR_AGENTE . "  WHERE ramal = :ramal;";
+        return $this->read($this->query, ['ramal' => $ramal])->fetch();
+    }
+
+    public function findAgentByMatricula($matricula)
+    {
+        $this->query = "SELECT * FROM " . self::SUPERVISOR_AGENTE . "  WHERE matricula = :matricula;";
+        return $this->read($this->query, ['matricula' => $matricula])->fetch();
+    }
+
+    public function findAgentByQueue($queue, $status = 'LIVRE', $orderBy = null, $orderByType = 'ASC')
+    {
+        $data = [];
+        $this->query = "SELECT ramal, b.matricula, b.nome, b.apelido, penalidade, (logado - duracao) as tempo_livre, 
+                            (SELECT count(*) AS atendimentos 
+                                FROM " . self::BILHETE . " ab
+                                INNER JOIN " . self::EVENTOS_DACS . " bc ON ab.uniqueid = bc.uid2
+                                WHERE bc.fila = a.dac
+                                AND bc.agente = a.matricula
+                                AND bc.evento IN(:evento) 
+                                AND ab.data_bilhete = 'now')
+                        FROM " . self::SUPERVISOR_AGENTE . " a 
+                        INNER JOIN " . self::USUARIOS . " b ON a.matricula = b.matricula 
+                        WHERE upper(a.dac) = upper(:queue)
+                        AND a.status = upper(:status) ";
+
+        $data['queue'] = $queue;
+        $data['status'] = $status;
+        $data['evento'] = implode(',', [
+            CONF_EVENT_TIMERMINO_CLIENTE,
+            CONF_EVENT_TIMERMINO_AGENTE
+        ]);
+
+        if ($orderBy && $orderByType) {
+            $this->query .= " ORDER BY $orderBy $orderByType;";
+        }
+
+        return $this->read($this->query, $data)->fetchAll();
+    }
+
+    ########################################
+    ###         SUPERVISOR AGENTE        ###
+    ########################################
+
+    public function addAgent($matricula, $ramal, $login, $queue, $media, $chamada_classificado = 1)
+    {
+        $this->query = "INSERT INTO " . self::SUPERVISOR_AGENTE . " 
+                        (ramal, matricula, nome, tempo_login, modo_atendimento, dac, status, duracao, logado, status_time, disponivel_atendimento, sala_1, chamada_classificado)
+                    VALUES(:ramal, :matricula, :login, :tempo_login, :modo_atendimento, :queue, :status, :duracao, :logado, :status_time, :disponivel_atendimento, :media, :chamada_classificado);";
+
+        return $this->create($this->query, [
+            'matricula' => $matricula,
+            'ramal' => $ramal,
+            'login' => $login,
+            'tempo_login' => 'now()',
+            'modo_atendimento' => 'Manual',
+            'queue' => $queue,
+            'status' => 'LIVRE',
+            'duracao' => 'now()',
+            'logado' => 'now()',
+            'status_time' => 'now()',
+            'disponivel_atendimento' => 1,
+            'media' => $media,
+            'chamada_classificado' => $chamada_classificado
+        ]);
+    }
+
+    public function updateAgent($matricula, $ramal, $status = 'LIVRE', $origemDestino = null, $motivoPausa = null, $duracao = null, $uniqueid = null, $chamada_classificado = 1)
+    {
+        $data = [];
+        $this->query = "UPDATE " . self::SUPERVISOR_AGENTE . " SET logado = :logado, origem_destino = :origem_destino, status = :status, motivo_pausa = :motivo_pausa, uniqueid = :uniqueid, chamada_classificado = :chamada_classificado";
+        if ($duracao) {
+            $this->query .= ", duracao = :duracao ";
+        }
+        $this->query .= " WHERE matricula = :matricula AND ramal = :ramal;";
+
+        $data['matricula'] = $matricula;
+        $data['ramal'] = $ramal;
+        $data['logado'] = 'now()';
+        $data['duracao'] = 'now()';
+        $data['origem_destino'] = $origemDestino;
+        $data['status'] = $status;
+        $data['motivo_pausa'] = $motivoPausa;
+        $data['uniqueid'] = $uniqueid;
+        $data['chamada_classificado'] = ($chamada_classificado ? '1' : '0');
+        return $this->update($this->query, $data);
+    }
+
+    public function updateRefreshAgent($matricula, $ramal, $duracao = false)
+    {
+        $data = [];
+        $this->query = "UPDATE " . self::SUPERVISOR_AGENTE . " SET logado = :logado ";
+        if ($duracao) {
+            $this->query .= ", duracao = :duracao ";
+            $data['duracao'] = 'now()';
+        }
+        $this->query .= " WHERE matricula = :matricula AND ramal = :ramal;";
+
+        $data['logado'] = 'now()';
+        $data['matricula'] = $matricula;
+        $data['ramal'] = $ramal;
+        return $this->update($this->query, $data);
+    }
+
+    public function updateSala2Agent($matricula, $ramal, $sala2 = null)
+    {
+        $data = [];
+        $this->query = "UPDATE " . self::SUPERVISOR_AGENTE . " SET sala_2 = :sala_2 WHERE matricula = :matricula AND ramal = :ramal;";
+        $data['sala_2'] = $sala2;
+        $data['matricula'] = $matricula;
+        $data['ramal'] = $ramal;
+        return $this->update($this->query, $data);
+    }
+
+    public function deleteAgent($matricula, $ramal)
+    {
+        $data = [];
+        $this->query = "DELETE FROM " . self::SUPERVISOR_AGENTE . "  WHERE matricula = :matricula AND ramal = :ramal;";
+        $data['matricula'] = $matricula;
+        $data['ramal'] = $ramal;
+        return $this->delete($this->query, $data);
+    }
+
+    public function updateLogadoAll($media = null)
+    {
+        $data = [];
+        $this->query = "UPDATE " . self::SUPERVISOR_AGENTE . " SET logado = :logado ";
+        if ($media) {
+            $this->query .= " WHERE sala_1 = :sala_1; ";
+        }
+        $data['logado'] = 'now()';
+        $data['sala_1'] = $media;
+        return $this->update($this->query, $data);
+    }
+
+    ########################################
+    ###              EVENTOS             ###
+    ########################################
+
+    public function addEventoLoginAgent($matricula, $ramal, $idDac, $flag = 1)
+    {
+        $data = [];
+        $this->query = "INSERT INTO  " . self::EVENTO_AGENTE . "(matricula, ramal, login, logoff, id_dac, flag) VALUES(:matricula, :ramal, :login, :logoff, :id_dac, :flag) ";
+        $data['matricula'] = $matricula;
+        $data['ramal'] = $ramal;
+        $data['login'] = 'now()';
+        $data['logoff'] = 'now()';
+        $data['id_dac'] = $idDac;
+        $data['flag'] = $flag;
+        return $this->create($this->query, $data);
+    }
+
+    public function updateEventoLogoffAgent($matricula, $ramal, $dac, $flag = 2)
+    {
+        $data = [];
+        $this->query = "UPDATE " . self::EVENTO_AGENTE . " SET logoff = :logoff, flag = :flag "
+            . "WHERE matricula = :matricula AND id_dac = :id_dac AND ramal = :ramal "
+            . "AND login = (SELECT MAX(login) FROM pbx_eventos_agentes WHERE matricula = :matricula AND id_dac = :id_dac AND ramal= :ramal);";
+
+        $data['logoff'] = 'now()';
+        $data['flag'] = $flag;
+        $data['matricula'] = $matricula;
+        $data['id_dac'] = $dac;
+        $data['ramal'] = $ramal;
+        return $this->update($this->query, $data);
+    }
+}

integracao/media/app/Models/Atendimento.php

@@ -0,0 +1,182 @@
+<?php
+
+namespace app\Models;
+
+use app\Core\Connect;
+use app\Core\Model;
+
+class Atendimento extends Model
+{
+    private $evento = 'md_evento';
+    private $atendimento = 'md_atendimento';
+
+    public function getAtendimentoByCliente($cliente_id, $evento = 'EMESPERA')
+    {
+        $this->query = "SELECT ma.*, me.fila as fila FROM {$this->atendimento} ma
+                        INNER JOIN {$this->evento} me
+                            ON ma.uniqueid = me.uniqueid
+                        WHERE ma.cliente_id = :cliente_id 
+                            AND (SELECT m2.evento FROM md_evento m2 WHERE ma.uniqueid = m2.uniqueid ORDER BY id DESC LIMIT 1) = :evento";
+        return $this->read($this->query, ['cliente_id' => $cliente_id, 'evento' => $evento])->fetch();
+    }
+
+    public function getStatusAtendimento($uniqueid)
+    {
+        $this->query = "SELECT evento FROM md_evento WHERE uniqueid = :uniqueid ORDER BY id DESC LIMIT 1";
+        return $this->read($this->query, ['uniqueid' => $uniqueid])->fetch();
+    }
+
+    public function findAtendId($uniqueid)
+    {
+        $this->query = "SELECT ma.*, me.fila as fila FROM {$this->atendimento} ma
+                        INNER JOIN {$this->evento} me
+                            ON ma.uniqueid = me.uniqueid
+                        WHERE ma.uniqueid = :uniqueid ";
+        return $this->read($this->query, ['uniqueid' => $uniqueid])->fetch();
+    }
+
+    public function getAtendimentoByEvento($fila, $evento = 'EMESPERA')
+    {
+        $this->query = "SELECT ma.* FROM {$this->atendimento} ma 
+                        INNER JOIN {$this->evento} me
+                            ON ma.uniqueid = me.uniqueid 
+                        WHERE (SELECT m2.evento FROM md_evento m2 WHERE ma.uniqueid = m2.uniqueid ORDER BY id DESC LIMIT 1) = :evento
+                            AND me.fila = :fila";
+        return $this->read($this->query, ['evento' => $evento, 'fila' => $fila])->fetchAll();
+    }
+
+    public function findAtendAgent($matricula, $quantidade = 10)
+    {
+        $data = [];
+        $this->query = "SELECT ma.*,
+                        ma.nome AS profile_name,
+                        ppr.protocolo as protocolo,
+                        (SELECT m2.evento FROM md_evento m2 WHERE ma.uniqueid = m2.uniqueid ORDER BY id DESC LIMIT 1) AS evento,
+                        CASE
+                            WHEN (SELECT m2.evento FROM md_evento m2 WHERE ma.uniqueid = m2.uniqueid ORDER BY id DESC LIMIT 1) = 'START' THEN 1
+                            ELSE 0
+                        END AS status
+                        FROM {$this->atendimento} ma 
+                        INNER JOIN pbx_protocolo_reg ppr ON ma.uniqueid = ppr.uniqueid  ";
+        if ($matricula) {
+            $this->query .= " WHERE ma.matricula = :matricula ";
+            $data['matricula'] = $matricula;
+        }
+        if (empty($quantidade)) {
+            $data['quantidade'] = 10;
+        } else {
+            $data['quantidade'] = $quantidade;
+        }
+
+        $this->query .= " ORDER BY status DESC, data_reg DESC
+                            LIMIT :quantidade ";
+
+        return $this->read($this->query, $data)->fetchAll();
+    }
+
+    public function findAtenEmAberto($cliente_id = null)
+    {
+        $this->query = "SELECT ma.* FROM {$this->atendimento} ma
+                        WHERE (SELECT m2.evento FROM md_evento m2 WHERE ma.uniqueid = m2.uniqueid ORDER BY id DESC LIMIT 1) = 'START'
+                            AND ma.matricula notnull ";
+        $data = [];
+        if ($cliente_id) {
+            $data['cliente_id'] = $cliente_id;
+            $this->query .= 'AND ma.cliente_id = :cliente_id';
+            return $this->read($this->query, $data)->fetch();
+        }
+        return $this->read($this->query, $data)->fetchAll();
+    }
+
+    public function getAtendimentoAbertoByAgente($matricula)
+    {
+        $this->query = "SELECT ma.* FROM {$this->atendimento} ma
+        WHERE (SELECT m2.evento FROM md_evento m2 WHERE ma.uniqueid = m2.uniqueid ORDER BY id DESC LIMIT 1) = 'START'
+            AND ma.matricula = :matricula ";
+        return $this->read($this->query, ['matricula' => $matricula])->fetchAll();
+    }
+
+    // public function getAtendFila($fila, $evento = 'LOST_CONNECTION')
+    // {
+    //     $this->query = "SELECT ma.*, me.fila as fila FROM {$this->atendimento} ma 
+    //                     INNER JOIN {$this->evento} me
+    //                         ON ma.uniqueid = me.uniqueid 
+    //                     WHERE me.evento = :evento
+    //                         AND me.fila = :fila 
+    //                         AND (SELECT m2.evento FROM md_evento m2 WHERE ma.uniqueid = m2.uniqueid ORDER BY id DESC LIMIT 1) = 'LOST_CONNECTION' ";
+    //     return $this->read($this->query, ['evento' => $evento, 'fila' => $fila])->fetchAll();
+    // }
+    public function getAtendFila($fila)
+    {
+        $this->query = "SELECT ma.*, me.fila as fila FROM {$this->atendimento} ma 
+                        INNER JOIN {$this->evento} me
+                            ON ma.uniqueid = me.uniqueid 
+                            AND me.evento IN('EMESPERA', 'LOST_CONNECTION') 
+                        WHERE  me.fila = :fila 
+                            AND (SELECT m2.evento FROM md_evento m2 WHERE ma.uniqueid = m2.uniqueid ORDER BY id DESC LIMIT 1) IN('EMESPERA', 'LOST_CONNECTION') ";
+        return $this->read($this->query, ['fila' => $fila])->fetchAll();
+    }
+
+    public function getAtendAbandonado($fila = null)
+    {
+        $data = [];
+        $this->query = "SELECT ma.*, me.fila as fila FROM {$this->atendimento} ma 
+                        INNER JOIN {$this->evento} me
+                            ON ma.uniqueid = me.uniqueid 
+                            AND me.evento = 'ABANDON'
+                        WHERE (SELECT m2.evento FROM md_evento m2 WHERE ma.uniqueid = m2.uniqueid ORDER BY id DESC LIMIT 1) = 'ABANDON' 
+                            AND ma.data_reg >= CURRENT_DATE ";
+        if ($fila) {
+            $this->query .= ' AND me.fila = :fila';
+            $data['fila'] = $fila;
+        }
+        return $this->read($this->query, $data)->fetchAll();
+    }
+
+    public function createAtendimento($matricula, $cliente_id, $direcao, $context, $nome)
+    {
+        $unique = uniqid('', true);
+        $this->query = "INSERT INTO {$this->atendimento} (
+                            matricula,
+                            cliente_id,
+                            direcao,
+                            uniqueid,
+                            context,
+                            nome) 
+                        VALUES(
+                            :matricula,
+                            :cliente_id,
+                            :direcao,
+                            :uniqueid,
+                            :context,
+                            :nome);";
+
+        $data['uniqueid'] = $unique;
+        $data['matricula'] = $matricula;
+        $data['cliente_id'] = $cliente_id;
+        $data['direcao'] = $direcao;
+        $data['context'] = $context;
+        $data['nome'] = $nome;
+
+        $return = $this->create($this->query, $data);
+        if ($return) {
+            return $unique;
+        }
+
+        return $return;
+    }
+
+    public function updAtendimento($uniqueid, $matricula)
+    {
+        $this->query = "UPDATE {$this->atendimento} SET matricula = :matricula WHERE uniqueid = :uniqueid;";
+        $data['matricula'] = $matricula;
+        $data['uniqueid'] = $uniqueid;
+        return $this->update($this->query, $data);
+    }
+
+    public function getQuantiAtendimentSimultaneos()
+    {
+        $this->query = "SELECT prm_media_simultaneo FROM pbx_parametros LIMIT 1";
+        return $this->read($this->query)->fetch();
+    }
+}

integracao/media/app/Models/Bilhete.php

@@ -0,0 +1,103 @@
+<?php
+
+namespace app\Models;
+
+use app\Core\Model;
+
+/**
+ * Description of Bilhete
+ *
+ * @author root
+ */
+class Bilhete extends Model
+{
+
+    const TABLE = "pbx_bilhetes";
+    const EVENTOS_DACS = 'pbx_eventos_dacs';
+
+    public function addBilhete($calldate, $src, $dst, $duration, $billsec, $disposition, $unique = null, $forahorario = 0)
+    {
+        if ($unique == null) {
+            $unique = uniqid('', true);
+        }
+        $this->query = "INSERT INTO " . self::TABLE . " (uniqueid, calldate, src, dst, duration, billsec, disposition, fora_horario, data_bilhete) VALUES(:uniqueid, :calldate, :src, :dst, :duration, :billsec, :disposition, :fora_horario, :data_bilhete);";
+
+        $data['uniqueid'] = $unique;
+        $data['calldate'] = $calldate;
+        $data['src'] = $src;
+        $data['dst'] = $dst;
+        $data['duration'] = $duration;
+        $data['billsec'] = abs($billsec);
+        $data['disposition'] = $disposition;
+        $data['fora_horario'] = $forahorario;
+        $data['data_bilhete'] = date('Y-m-d H:i:s');
+
+        $return = $this->create($this->query, $data);
+        if ($return) {
+            return $unique;
+        }
+
+        return $return;
+    }
+
+    public function findByUniqueid($uniqueid)
+    {
+        $this->query = "SELECT * FROM " . self::TABLE . " WHERE uniqueid = :uniqueid";
+        return $this->read($this->query, ['uniqueid' => $uniqueid])->fetch();
+    }
+
+    public function findBilheteByEventosDacs($queue = null, $dataBilhete = 'now', $eventos = ['COMPLETEAGENT', 'COMPLETECALLER', 'COMPLETAAGENT', 'COMPLETACALLER', 'TRANSFER', 'ABANDON'], $agente = null, $media)
+    {
+        $this->query = "SELECT * FROM " . self::TABLE . " a
+                INNER JOIN " . self::EVENTOS_DACS . " b ON a.uniqueid = b.uid2
+                WHERE 1=1 AND evento IN(:evento) ";
+
+        $data['evento'] = is_array($eventos) ? implode(",", $eventos) : $eventos;
+
+        if ($queue) {
+            $this->query .= " AND b.fila = :queue ";
+            $data['queue'] = $queue;
+        }
+
+        if ($dataBilhete) {
+            $this->query .= " AND data_bilhete = :data_bilhete ";
+            $data['data_bilhete'] = $dataBilhete;
+        }
+        if ($media) {
+            $this->query .= " AND param2 = :param2 ";
+            $data['param2'] = $media;
+        }
+
+        if ($agente) {
+            $this->query .= " AND b.agente = :agente ";
+            $data['agente'] = $agente;
+        }
+        $this->query .= " ORDER BY calldate";
+        return $this->read($this->query, $data)->fetchAll();
+    }
+
+    public function findBilheteBySrc($src, $eventos = ['COMPLETEAGENT', 'COMPLETECALLER', 'COMPLETAAGENT', 'COMPLETACALLER', 'TRANSFER', 'ABANDON'])
+    {
+        $this->query = "SELECT * FROM " . self::TABLE . " a
+                INNER JOIN " . self::EVENTOS_DACS . " b ON a.uniqueid = b.uid2
+                WHERE 1=1 ";
+        $this->query .=  " AND a.src = :src ";
+        $this->query .= "  AND evento IN(:evento) ";
+        $this->query .= " ORDER BY calldate";
+
+        $data['src'] = $src;
+        $data['evento'] = is_array($eventos) ? implode(",", $eventos) : $eventos;
+
+        return $this->read($this->query, $data)->fetch();
+    }
+
+    public function updateBilheteForaHorario($uniqueid, $ramalorigem, $forahorario, $disposition)
+    {
+        $this->query = "UPDATE " . self::TABLE . " SET disposition = :disposition, fora_horario = :fora_horario, ramal_origem = :ramal_origem WHERE uniqueid = :uniqueid;";
+        $data['disposition'] = $disposition;
+        $data['fora_horario'] = $forahorario;
+        $data['ramal_origem'] = $ramalorigem;
+        $data['uniqueid'] = $uniqueid;
+        return $this->update($this->query, $data);
+    }
+}

integracao/media/app/Models/Classificacao.php

@@ -0,0 +1,49 @@
+<?php
+
+namespace app\Models;
+
+use app\Core\Model;
+
+/**
+ * Description of Classificacao
+ *
+ * @author root
+ */
+class Classificacao extends Model
+{
+
+    const CLASSIFICACAO_ATT = "pbx_classifica_atendimento";
+    const CLASSIFICACAO_ITEM = "pbx_classifica_item";
+    const CLASSIFICACAO_DACS = "pbx_classifica_dacs";
+    const CLASSIFICACAO_REG = "pbx_classifica_reg";
+    const QUEUE_GROUPOS = "pbx_queues_grupos";
+
+    public function findClassificacaoRegByUniqueid($uniqueid)
+    {
+        $this->query = "SELECT * FROM " . self::CLASSIFICACAO_REG . " WHERE id_bilhetes = :id_bilhetes;";
+        return $this->read($this->query, ['id_bilhetes' => $uniqueid])->fetch();
+    }
+
+    public function findClassificacaoByQueue($queue)
+    {
+        $this->query = "SELECT pca.clas_descricao, pca.clas_id, pci2.clit_id, pci2.clit_descricao, pcd.id_dac FROM " . self::CLASSIFICACAO_ATT . " pca 
+                            INNER JOIN " . self::CLASSIFICACAO_ITEM . " pci2 ON pci2.clas_id = pca.clas_id 
+                            INNER JOIN " . self::CLASSIFICACAO_DACS . " pcd ON pcd.clas_id = pca.clas_id 
+                            INNER JOIN " . self::QUEUE_GROUPOS . " pqg ON pcd.id_dac = pqg.id 
+                            WHERE pqg.nome = :queue ;";
+        return $this->read($this->query, ['queue' => $queue])->fetchAll();
+    }
+
+    public function addClassificacaoReg($matricula, $clas_id, $clit_id, $id_bilhetes, $id_dac)
+    {
+        $this->query = "INSERT INTO " . self::CLASSIFICACAO_REG . "
+                            (matricula, clas_id, clit_id, id_bilhetes, id_dac)
+                            VALUES(:matricula, :clas_id, :clit_id, :id_bilhetes, :id_dac)";
+        $data['matricula'] = $matricula;
+        $data['clas_id'] = $clas_id;
+        $data['clit_id'] = $clit_id;
+        $data['id_bilhetes'] = $id_bilhetes;
+        $data['id_dac'] = $id_dac;
+        return $this->create($this->query, $data);
+    }
+}

integracao/media/app/Models/EventQueue.php

@@ -0,0 +1,63 @@
+<?php
+
+namespace app\Models;
+
+use app\Core\Model;
+
+/**
+ * Description of EventQueue
+ *
+ * @author root
+ */
+class EventQueue extends Model
+{
+
+    const TABLE = 'pbx_eventos_dacs';
+
+    public function findEventQueueByAgent($agente, $queue = false)
+    {
+        $this->query = "SELECT * FROM " . self::TABLE . " WHERE agente = :agente ";
+
+        if ($queue) {
+            $this->query .= " AND fila = :queue ";
+            $data['queue'] = $queue;
+        }
+
+        $this->query .= " ORDER BY uid1 DESC LIMIT 1 ";
+
+        $data['agente'] = $agente;
+        return $this->read($this->query, $data)->fetch();
+    }
+
+    public function findEventQueueByParam2($uniqueid)
+    {
+        $this->query = "SELECT * FROM " . self::TABLE . " WHERE param2 = :param2 ";
+        return $this->read($this->query, ['param2' => $uniqueid])->fetch();
+    }
+
+    public function addEventQueue($uniqueid, $queue, $agent, $event, $media)
+    {
+        $this->query = "INSERT INTO " . self::TABLE . " (uid1, uid2, fila, agente, evento, param2) VALUES(:uid1, :uid2, :fila, :agente, :evento, :param2);";
+        $data['uid1'] = time();
+        $data['uid2'] = $uniqueid;
+        $data['fila'] = $queue;
+        $data['agente'] = $agent;
+        $data['evento'] = $event;
+        $data['param2'] = $media;
+        return $this->create($this->query, $data);
+    }
+
+    public function updateEventQueue($uniqueid, $queue, $agent, $event, $param1 = null, $param2 = null)
+    {
+        $this->query = "UPDATE " . self::TABLE . " SET fila = :fila, agente = :agente, evento = :evento, param1 = :param1, param2 = :param2 WHERE uid2 = :uid2;";
+        return $this->update($this->query, ['fila' => $queue, 'agente' => $agent, 'evento' => $event, 'param1' => $param1, 'param2' => $param2, 'uid2' => $uniqueid]);
+    }
+
+    public function findAllEventByAwait($queue)
+    {
+        $this->query = "SELECT * FROM " . self::TABLE . " 
+                            WHERE evento = :evento 
+                            AND fila = :fila ";
+        return $this->read($this->query, ['fila' => $queue, 'evento' => CONF_EVENT_ESPERA]);
+    }
+}

integracao/media/app/Models/Evento.php

@@ -0,0 +1,50 @@
+<?php
+
+namespace app\Models;
+
+use app\Core\Model;
+
+class Evento extends Model
+{
+    private $evento = 'md_evento';
+
+    public function createEvento($uniqueid, $evento, $data_evento, $data_reg,  $fila = null, $matricula = null)
+    {
+        $this->query = "INSERT INTO {$this->evento} (uniqueid,
+                            evento,
+                            data_evento,
+                            data_reg,
+                            fila,
+                            matricula ) 
+                        VALUES(:uniqueid,
+                            :evento,
+                            :data_evento,
+                            :data_reg,
+                            :fila,
+                            :matricula );";
+
+        $data['uniqueid'] = $uniqueid;
+        $data['evento'] = $evento;
+        $data['data_evento'] = $data_evento;
+        $data['data_reg'] = $data_reg;
+        $data['fila'] = $fila;
+        $data['matricula'] = $matricula;
+
+        $return = $this->create($this->query, $data);
+        return $return;
+    }
+
+    public function findEventFinish($uniqueid)
+    {
+        $this->query = "SELECT * FROM {$this->evento}  
+                        WHERE uniqueid = :uniqueid 
+                            AND evento in ('COMPLETE_AGENT', 'COMPLETE_AGENT');";
+        return $this->read($this->query, ['uniqueid' => $uniqueid])->fetch();
+    }
+
+    public function getStatusAtendimento($uniqueid)
+    {
+        $this->query = "SELECT evento FROM {$this->evento} WHERE uniqueid = :uniqueid ORDER BY id DESC LIMIT 1";
+        return $this->read($this->query, ['uniqueid' => $uniqueid])->fetch();
+    }
+}

integracao/media/app/Models/ListaNegraPalavras.php

@@ -0,0 +1,21 @@
+<?php
+
+namespace app\Models;
+
+use app\Core\Model;
+
+/**
+ * Description of NotificaMedia
+ *
+ * @author root
+ */
+class ListaNegraPalavras extends Model
+{
+    const table = "pbx_lista_negra_palavras";
+
+    public function getAll()
+    {
+        $this->query = "SELECT * FROM " . self::table;
+        return $this->read($this->query)->fetchAll();
+    }
+}

integracao/media/app/Models/Message.php

@@ -0,0 +1,85 @@
+<?php
+
+namespace app\Models;
+
+use app\Core\Model;
+
+/**
+ * Description of Message
+ *
+ * @author root
+ */
+class Message extends Model
+{
+
+    const MESSAGE = "md_message";
+
+    public function addMessage($uniqueid, $src, $dst, $tipo, $content, $profile_name, $media, $status, $mimetype = null, $file_name = null, $id_provedor = null)
+    {
+        if ($uniqueid) {
+            $this->query = "INSERT INTO " . self::MESSAGE . " (uniqueid, src, dst, type, content, profile_name, media, status, mimetype, file_name, id_provedor)
+         VALUES(:uniqueid, :src, :dst, :type, :content, :profile_name, :media, :status, :mimetype, :file_name, :id_provedor);";
+            return $this->create($this->query, [
+                'uniqueid' =>  $uniqueid,
+                'src' => $src,
+                'dst' => $dst,
+                'type' => $tipo,
+                'content' => $content,
+                'profile_name' => utf8_decode($profile_name),
+                'media' => $media,
+                'status' => $status,
+                'id_provedor' => $id_provedor,
+                'file_name' => $file_name,
+                'mimetype' => $mimetype
+            ]);
+        } else {
+            logger('debug')->info(print_r([
+                'uniqueid' =>  $uniqueid,
+                'src' => $src,
+                'dst' => $dst,
+                'type' => $tipo,
+                'content' =>  $content,
+                'profile_name' => utf8_decode($profile_name),
+                'media' => $media,
+                'status' => $status,
+                'id_provedor' => $id_provedor,
+                'file_name' => $file_name,
+                'mimetype' => $mimetype
+            ], true));
+            return null;
+        }
+    }
+
+    public function findMessageByUniqueid($uniqueid)
+    {
+        $this->query = "SELECT * FROM " . self::MESSAGE . " WHERE uniqueid = :uniqueid ORDER BY id";
+        return $this->read($this->query, ['uniqueid' => $uniqueid])->fetchAll();
+    }
+
+    public function findMessageByNumber($number)
+    {
+        $this->query = "SELECT * FROM " . self::MESSAGE . " WHERE (src = :number OR dst = :number) ORDER BY msg_date ASC, uniqueid ";
+        return $this->read($this->query, ['number' => $number])->fetchAll();
+    }
+
+    public function findLastMessage($uniqueid)
+    {
+        $this->query = "SELECT * FROM " . self::MESSAGE . " WHERE uniqueid = :uniqueid ";
+        $this->query .= " ORDER BY msg_date DESC LIMIT 1";
+        return $this->read($this->query, ['uniqueid' => $uniqueid])->fetch();
+    }
+    public function markMessege($uniqueid, $status)
+    {
+        $this->query = "UPDATE " . self::MESSAGE . " SET status = :status WHERE uniqueid = :uniqueid;";
+        $data['uniqueid'] = $uniqueid;
+        $data['status'] = $status;
+        return $this->update($this->query, $data);
+    }
+
+    public function getNameCliente($uniqueid, $cliente_id)
+    {
+        $this->query = "SELECT profile_name FROM md_message mm WHERE uniqueid = :uniqueid AND src = :cliente_id LIMIT 1";
+
+        return $this->read($this->query, ['uniqueid' => $uniqueid, 'cliente_id' => $cliente_id])->fetch();
+    }
+}

integracao/media/app/Models/NotificaMedia.php

@@ -0,0 +1,46 @@
+<?php
+
+namespace app\Models;
+
+use app\Core\Model;
+
+/**
+ * Description of NotificaMedia
+ *
+ * @author root
+ */
+class NotificaMedia extends Model
+{
+
+    const table = "pbx_notifica_media";
+
+    public function verificaNotifica($uniqueid, $src, $msg)
+    {
+
+        $this->query = "SELECT count(*) as quant FROM " .
+            self::table .
+            " WHERE uniqueid = :uniqueid and src = :src and msg = :msg";
+        return $this->read(
+            $this->query,
+            [
+                'uniqueid' => $uniqueid,
+                'src' => $src,
+                'msg' => $msg
+            ]
+        )->fetch();
+    }
+    public function addNotifica($uniqueid, $src, $msg)
+    {
+        $data = [
+            'uniqueid' => $uniqueid,
+            'src' => $src,
+            'msg' => $msg,
+        ];
+        $this->query = "INSERT INTO  " . self::table . " (uniqueid, src, msg) VALUES(:uniqueid, :src, :msg);";
+        logger('notificacao')->error(print_r($data, true));
+        return $this->create(
+            $this->query,
+            $data
+        );
+    }
+}

integracao/media/app/Models/Parametros.php

@@ -0,0 +1,22 @@
+<?php
+
+namespace app\Models;
+
+use app\Core\Model;
+
+/**
+ * Description of EventQueue
+ *
+ * @author root
+ */
+class Parametros extends Model
+{
+
+    const TABLE = 'pbx_parametros';
+
+    public function findProtocolByParams()
+    {
+        $this->query = "SELECT prm_agente_proto, prm_use_proto_parceiro, prm_pausa_grupo, prm_media_simultaneo FROM " . self::TABLE . "  WHERE id = :id;";
+        return $this->read($this->query, ['id' => 1])->fetch();
+    }
+}

integracao/media/app/Models/Pause.php

@@ -0,0 +1,112 @@
+<?php
+
+namespace app\Models;
+
+use app\Core\Model;
+
+
+/**
+ * Description of Pause
+ *
+ * @author Lucas Awade
+ */
+class Pause extends Model
+{
+
+    const TABLE = "pbx_motivos_pausas";
+    const EVENTO_AGENTE = 'pbx_eventos_agentes';
+
+    public function findPauseByName($name)
+    {
+        $this->query = "SELECT * FROM " . self::TABLE . " WHERE upper(motivo) = :name ";
+        return $this->read($this->query, ['name' => strtoupper($name)])->fetch();
+    }
+
+    public function findPauseById($id)
+    {
+        $this->query = "SELECT * FROM " . self::TABLE . " WHERE id = :id";
+        return $this->read($this->query, ['id' => strtoupper($id)])->fetch();
+    }
+
+    public function addEventoPauseAgent($matricula, $ramal, $idMotivo, $idDac, $produtiva, $flag = 1)
+    {
+        $this->query = "INSERT INTO  " . self::EVENTO_AGENTE . " (matricula, ramal, id_dac, id_motivo_pausa, flag, pausa_produtiva, entrada_pausa, saida_pausa) 
+        VALUES(:matricula, :ramal, :id_dac, :id_motivo_pausa, :flag, :pausa_produtiva, :entrada_pausa, :saida_pausa);";
+        return $this->create(
+            $this->query,
+            [
+                'matricula' => $matricula,
+                'ramal' => $ramal,
+                'id_dac' => $idDac,
+                'id_motivo_pausa' => $idMotivo,
+                'flag' => $flag,
+                'pausa_produtiva' => $produtiva,
+                'entrada_pausa' => 'now()',
+                'saida_pausa' => 'now()'
+            ]
+        );
+    }
+
+    public function addEventoIndisponivelAgent($matricula, $ramal, $idDac)
+    {
+        $this->query = "INSERT INTO  " . self::EVENTO_AGENTE . " (matricula, ramal, id_dac, entrada_indisponivel, saida_indisponivel) 
+        VALUES(:matricula, :ramal, :id_dac, :entrada_indisponivel, :saida_indisponivel);";
+        return $this->create(
+            $this->query,
+            [
+                'matricula' => $matricula,
+                'ramal' => $ramal,
+                'id_dac' => $idDac,
+                'entrada_indisponivel' => 'now()',
+                'saida_indisponivel' => 'now()'
+            ]
+        );
+    }
+
+    public function updateEventoOutPause($matricula, $dac, $flag = 2)
+    {
+        $this->query = "UPDATE " . self::EVENTO_AGENTE . " SET saida_pausa = :saida_pausa, flag = :flag WHERE matricula = :matricula AND id_dac = :id_dac
+                    AND entrada_pausa = (SELECT MAX(entrada_pausa) FROM " . self::EVENTO_AGENTE . " WHERE matricula = :matricula AND id_dac = :id_dac);";
+        return $this->update($this->query, ['saida_pausa' => 'now()', 'flag' => $flag, 'matricula' => $matricula, 'id_dac' => $dac]);
+    }
+
+    public function findGroupPause()
+    {
+        $this->query = "SELECT prm_pausa_grupo FROM pbx_parametros";
+        return $this->read($this->query)->fetchAll();
+    }
+
+    public function findPauseByGroupUser($matricula, $active = true)
+    {
+        $this->query = "SELECT DISTINCT d.id, d.motivo, d.produtiva, d.flag, d.tempo_alerta 
+                            FROM pbx_usuarios a
+                            INNER JOIN pbx_grupo_usuario b ON a.id = b.user_id
+                            INNER JOIN pbx_pausa_grupo_usuario c ON c.gp_id  = b.gp_id
+                            INNER JOIN pbx_motivos_pausas d ON d.id = c.id
+                            WHERE matricula = :matricula 
+                            AND d.motivo NOT IN('login','ausente','RECUSADA') ";
+        if ($active) {
+            $this->query .= " AND d.flag = :flag";
+            $data['flag'] = 1;
+        }
+        $data['matricula'] = $matricula;
+        return $this->read($this->query, $data)->fetchAll();
+    }
+
+    public function findAllPause($active = true)
+    {
+        $this->query = "SELECT * FROM " . self::TABLE . " WHERE 1=1 ";
+        if ($active) {
+            $this->query .= " AND flag = :flag ";
+            $data['flag'] = 1;
+        }
+        $this->query .= " AND motivo NOT IN('login','ausente','RECUSADA') LIMIT 10 ";
+        return $this->read($this->query, $data)->fetchAll();
+    }
+
+    public function findAgentPause($matricula)
+    {
+        $this->query = "SELECT status, motivo_pausa FROM pbx_supervisor_agentes WHERE matricula = :matricula;";
+        return $this->read($this->query, ['matricula' => $matricula])->fetchAll();
+    }
+}

integracao/media/app/Models/Protocol.php

@@ -0,0 +1,29 @@
+<?php
+
+    namespace app\Models;
+    use app\Core\Model;
+
+    /**
+     * Description of EventQueue
+     *
+     * @author root
+     */
+    class Protocol extends Model {
+
+        const TABLE = 'pbx_protocolo_reg';
+
+        public function findProtocol($uniqueid){
+            $this->query = "SELECT ano::text || '-' || lpad(numproto::text,6,'0') as protocolo, protoparceiro FROM " . self::TABLE . "  WHERE uniqueid = :uniqueid;";
+            return $this->read($this->query, ['uniqueid' => $uniqueid])->fetch();
+        }
+
+        public function findMaxProtocol($year){
+            $this->query = "SELECT MAX(numProto) AS protocolo FROM " . self::TABLE . " WHERE ano = :ano";
+            return $this->read($this->query, ['ano' => $year])->fetch();
+        }
+
+        public function insert($uniqueId, $year, $numProto, $proto, $protoParceiro){
+            $this->query = "INSERT INTO " . self::TABLE . "(uniqueid, ano, numProto, protocolo, protoparceiro) VALUES(:uniqueid, :ano, :numProto, :protocolo, :protoparceiro);";
+            return $this->create($this->query, ['uniqueid' => $uniqueId , 'ano' => $year, 'numProto' => $numProto, 'protocolo' => $proto, 'protoparceiro' => $protoParceiro]);
+        }
+    }

integracao/media/app/Models/Queue.php

@@ -0,0 +1,53 @@
+<?php
+
+namespace app\Models;
+
+use app\Core\Model;
+
+
+/**
+ * Clase para criacao de Querys no banco de dados.
+ * 
+ * Todas as querys desta classe esta especificada para o uso do WhatsApp.
+ *
+ * @author Lucas Awade
+ */
+class Queue extends Model
+{
+
+    const TABLE = "pbx_queues_grupos";
+
+    public function findAllQueue($active = true)
+    {
+        $this->query = "SELECT id, nome FROM " . self::TABLE . " WHERE 1=1 AND midiafila = :midiafila ";
+        if ($active) {
+            $this->query .= " AND status = :status ";
+            $data['status'] = 'A';
+        }
+        $data['midiafila'] = "S";
+        $this->query .= " ORDER BY nome LIMIT 10 ";
+        return $this->read($this->query, $data)->fetchAll();
+    }
+
+    public function findQueueByName($nome, $active = true)
+    {
+        $this->query = "SELECT * FROM " . self::TABLE . " WHERE nome = :nome ";
+        if ($active) {
+            $this->query .= " AND status = :status ";
+            $data['status'] = 'A';
+        }
+        $data['nome'] = $nome;
+        return $this->read($this->query, $data)->fetch();
+    }
+
+    public function findQueueById($id, $active = true)
+    {
+        $this->query = "SELECT * FROM " . self::TABLE . " WHERE id = :id ";
+        if ($active) {
+            $this->query .= " AND status = :status ";
+            $data['status'] = 'A';
+        }
+        $data['id'] = $id;
+        return $this->read($this->query, $data)->fetch();
+    }
+}

integracao/media/app/Models/Ramal.php

@@ -0,0 +1,22 @@
+<?php
+
+namespace app\Models;
+
+use app\Core\Model;
+
+/**
+ * Description of Ramal
+ *
+ * @author Lucas Awade
+ */
+class Ramal extends Model
+{
+
+    const TABLE = 'pbx_sip_ramais';
+
+    public function findRamal($ramal)
+    {
+        $this->query = "SELECT * FROM  " . self::TABLE . " pr WHERE pr.nome = :ramal;";
+        return $this->read($this->query, ['ramal' => $ramal])->fetch();
+    }
+}

integracao/media/app/Models/SupervisorModel.php

@@ -0,0 +1,408 @@
+<?php
+
+namespace app\Models;
+
+use app\Core\Model;
+
+class SupervisorModel extends Model
+{
+
+    const USUARIOS = "pbx_usuarios";
+    const SUPERVISOR_AGENTE = "md_supervisor";
+    const EVENTO_AGENTE = 'pbx_eventos_agentes';
+    const BILHETE = 'pbx_bilhetes';
+    const EVENTOS_DACS = 'pbx_eventos_dacs';
+
+    private $supervisor = 'md_supervisor';
+    private $atendimento = 'md_atendimento';
+
+    public function listaAgentesDisponivel($status = null, $somenteLivre = true)
+    {
+        $data = [];
+        $this->query = " SELECT  *, 
+                            (
+                                SELECT
+                                    count(*)
+                                FROM
+                                    md_atendimento ma
+                                WHERE 'START' = (SELECT m2.evento FROM md_evento m2 
+                                                WHERE ma.uniqueid = m2.uniqueid 
+                                                ORDER BY m2.id DESC LIMIT 1) 
+                                    AND ma.matricula = ms.matricula
+                                
+                            ) AS countAtendimentos,
+                            (
+                                SELECT
+                                    count(*)
+                                FROM
+                                    md_atendimento ma
+                                WHERE ma.data_reg >= current_date
+                                    AND ma.matricula = ms.matricula
+                            ) AS numero_atendimento_dia
+                             
+                        FROM md_supervisor ms
+                        WHERE 1=1
+                         ";
+        if ($somenteLivre) {
+            $this->query .= " AND (
+                                SELECT
+                                    count(*)
+                                FROM
+                                    md_atendimento ma
+                                WHERE 'START' = (SELECT m2.evento FROM md_evento m2 
+                                                WHERE ma.uniqueid = m2.uniqueid 
+                                                ORDER BY m2.id DESC LIMIT 1) 
+                                    AND ma.matricula = ms.matricula
+                                
+                            ) < (SELECT prm_media_simultaneo FROM pbx_parametros pp LIMIT 1 )";
+        }
+        if ($status) {
+            $this->query .= " AND ms.status = :status ";
+            $data['status'] = $status;
+        }
+        $this->query .= " ORDER BY  countAtendimentos ";
+        return $this->read($this->query, $data)->fetchAll();
+    }
+
+    public function statusAgente($matricula)
+    {
+        $this->query = "SELECT
+                            *,
+                            (
+                                SELECT
+                                    count(*)
+                                FROM
+                                    md_atendimento ma
+                                WHERE 'START' = (SELECT m2.evento FROM md_evento m2 
+                                                WHERE ma.uniqueid = m2.uniqueid 
+                                                ORDER BY m2.id DESC LIMIT 1) 
+                                    AND ma.matricula = ms.matricula
+                            ) AS numero_atendimento
+                        FROM
+                            md_supervisor ms
+                            WHERE ms.matricula = :matricula ";
+
+        return $this->read($this->query, ['matricula' => $matricula])->fetch();
+    }
+
+    public function findByMatricula($matricula)
+    {
+        //Codigo acrescentado para não permitir logar o agente no chat e pabx simultaneamente.
+        $this->query = "SELECT matricula from ( SELECT matricula FROM " . self::SUPERVISOR_AGENTE
+            . " UNION "
+            . " SELECT matricula FROM pbx_supervisor_agentes ) AS agt WHERE (matricula = :matricula)";
+        return $this->read($this->query, ['matricula' => $matricula])->fetch();
+    }
+
+    public function findAllAgentes($queue = null)
+    {
+
+        $data = [];
+        $this->query = "SELECT * FROM " . self::SUPERVISOR_AGENTE . " WHERE 1=1 ";
+        if ($queue) {
+            $this->query .= " AND fila = :queue ";
+            $data['queue'] = $queue;
+        }
+        return $this->read($this->query, $data)->fetchAll();
+    }
+
+    public function findAllAgentesPBX($queue = null, $media = null)
+    {
+
+        $data = [];
+        $this->query = "SELECT * FROM pbx_supervisor_agentes WHERE 1=1 ";
+        if ($queue) {
+            $this->query .= " AND fila = :queue ";
+            $data['queue'] = $queue;
+        }
+
+        if($media){
+            $this->query .= " AND media <> :media";
+            $data['media'] = $media;
+        }
+        return $this->read($this->query, $data)->fetchAll();
+    }
+
+    public function findByAgent($matricula)
+    {
+        $this->query = "SELECT * FROM " . self::USUARIOS . " WHERE matricula = :matricula;";
+        return $this->read($this->query, ['matricula' => $matricula])->fetch();
+    }
+
+    public function findAgentByRamal($ramal)
+    {
+        $this->query = "SELECT * FROM " . self::SUPERVISOR_AGENTE . "  WHERE ramal = :ramal;";
+        return $this->read($this->query, ['ramal' => $ramal])->fetch();
+    }
+
+    public function findAgentByMatricula($matricula)
+    {
+        $this->query = "SELECT * FROM " . self::SUPERVISOR_AGENTE . "  WHERE matricula = :matricula;";
+        return $this->read($this->query, ['matricula' => $matricula])->fetch();
+    }
+
+    public function findAgentByMatriculaPbx($matricula)
+    {
+        $this->query = "SELECT * FROM pbx_supervisor_agentes  WHERE matricula = :matricula;";
+        return $this->read($this->query, ['matricula' => $matricula])->fetch();
+    }
+
+    public function findAgentByQueue($queue, $status)
+    {
+        $data = [];
+        $this->query = "SELECT  * 
+                        FROM md_supervisor ms 
+                        WHERE ms.fila = :queue
+                        AND ms.status = :status
+                        ORDER BY  (
+                            SELECT
+                                    count(*)
+                                FROM
+                                    md_atendimento ma
+                                WHERE 'START' = (SELECT m2.evento FROM md_evento m2 
+                                                WHERE ma.uniqueid = m2.uniqueid 
+                                                ORDER BY m2.id DESC LIMIT 1) 
+                                    AND ma.matricula = ms.matricula
+                                )
+                        ";
+
+        $data['queue'] = $queue;
+        $data['status'] = $status;
+        return $this->read($this->query, $data)->fetchAll();
+    }
+
+    ########################################
+    ###         SUPERVISOR AGENTE        ###
+    ########################################
+
+    public function addAgent($matricula, $fila, $nome, $chamada_classificado = 1)
+    {
+        $this->query = "INSERT INTO " . self::SUPERVISOR_AGENTE . " 
+                        (
+                        matricula,
+                        tempo_login,
+                        fila,
+                        status,
+                        duracao,
+                        chamada_classificado,
+                        nome
+                        )
+                        VALUES(
+                        :matricula,
+                        :tempo_login,
+                        :fila,
+                        :status,
+                        :duracao,
+                        :chamada_classificado,
+                        :nome
+                        );";
+
+        return $this->create($this->query, [
+            'matricula' => $matricula,
+            'tempo_login' => 'now()',
+            'fila' => $fila,
+            'status' => 'LIVRE',
+            'duracao' => 'now()',
+            'nome' => $nome,
+            'chamada_classificado' => $chamada_classificado
+        ]);
+    }
+
+    public function addAgent2(
+        $nome,
+        $matricula,
+        $ramal,
+        $dac,
+        $tempo_login,
+        $status = 'LIVRE',
+        $motivoPausa = null,
+        $origemDestino = null,
+        $media = 1,
+        $modo_atendimento = 'Automatico',
+        $chamada_classificado = 1
+    ) {
+        $data = [];
+        $this->query = "INSERT INTO pbx_supervisor_agentes (
+                        tempo_login,
+                        nome,
+                        ramal, 
+                        matricula, 
+                        origem_destino, 
+                        status, 
+                        motivo_pausa, 
+                        chamada_classificado, 
+                        modo_atendimento, 
+                        dac, 
+                        duracao, 
+                        logado,
+                        media) VALUES(
+                        :tempo_login,
+                        :nome,
+                        :ramal, 
+                        :matricula,  
+                        :origem_destino, 
+                        :status, 
+                        :motivo_pausa, 
+                        :chamada_classificado, 
+                        :modo_atendimento, 
+                        :dac, 
+                        :duracao, 
+                        :logado,
+                        :media) ";
+        $data['tempo_login'] = $tempo_login;
+        $data['nome'] = $nome;
+        $data['matricula'] = $matricula;
+        $data['ramal'] = $ramal;
+        $data['duracao'] = 'now()';
+        $data['logado'] = 'now()';
+        $data['dac'] = $dac;
+        $data['origem_destino'] = $origemDestino;
+        $data['status'] = $status;
+        $data['motivo_pausa'] = $motivoPausa;
+        $data['media'] = $media;
+        $data['modo_atendimento'] = $modo_atendimento;
+        $data['chamada_classificado'] = ($chamada_classificado ? '1' : '0');
+        return $this->create($this->query, $data);
+    }
+
+    public function updateAgent(
+        $matricula,
+        $status = 'LIVRE',
+        $motivo_pausa = null
+    ) {
+        $this->query = "UPDATE {$this->supervisor} SET status = :status, motivo_pausa = :motivo_pausa, duracao = :duracao";
+        $this->query .= " WHERE matricula = :matricula";
+        $data = [];
+        $data['status'] = $status;
+        $data['motivo_pausa'] = $motivo_pausa;
+        $data['matricula'] = $matricula;
+        $data['duracao'] = 'now()';
+        // logger('teste')->debug(print_r($data, true), true);
+        return $this->update($this->query, $data);
+    }
+
+    public function updateAgent2(
+        $matricula,
+        $ramal,
+        $dac,
+        $status = 'LIVRE',
+        $atualizaDuracao = false,
+        $motivoPausa = null,
+        $origemDestino = null,
+        $disponivel_atendimento = 1
+    ) {
+        $data = [];
+        $this->query = "UPDATE pbx_supervisor_agentes SET 
+                        origem_destino = :origem_destino, 
+                        status = :status, 
+                        motivo_pausa = :motivo_pausa, 
+                        dac = :dac,
+                        ramal = :ramal,
+                        logado = :logado,
+                        disponivel_atendimento = :disponivel_atendimento ";
+        if ($atualizaDuracao) {
+            $data['duracao'] = 'now()';
+            $this->query .= "  , duracao = :duracao";
+        }
+        $this->query .= " WHERE matricula = :matricula";
+        $data['matricula'] = $matricula;
+        $data['ramal'] = $ramal;
+        $data['dac'] = $dac;
+        $data['origem_destino'] = $origemDestino;
+        $data['status'] = $status;
+        $data['logado'] = 'now()';
+        $data['motivo_pausa'] = $motivoPausa;
+        $data['disponivel_atendimento'] = $disponivel_atendimento;
+        return $this->update($this->query, $data);
+    }
+
+    public function updateRefreshAgent($matricula, $ramal, $duracao = false)
+    {
+        $data = [];
+        $this->query = "UPDATE " . self::SUPERVISOR_AGENTE . " SET logado = :logado ";
+        if ($duracao) {
+            $this->query .= ", duracao = :duracao ";
+            $data['duracao'] = 'now()';
+        }
+        $this->query .= " WHERE matricula = :matricula AND ramal = :ramal;";
+
+        $data['logado'] = 'now()';
+        $data['matricula'] = $matricula;
+        $data['ramal'] = $ramal;
+        return $this->update($this->query, $data);
+    }
+
+    public function updateSala2Agent($matricula, $ramal, $sala2 = null)
+    {
+        $data = [];
+        $this->query = "UPDATE " . self::SUPERVISOR_AGENTE . " SET sala_2 = :sala_2 WHERE matricula = :matricula AND ramal = :ramal;";
+        $data['sala_2'] = $sala2;
+        $data['matricula'] = $matricula;
+        $data['ramal'] = $ramal;
+        return $this->update($this->query, $data);
+    }
+
+    public function deleteAgentPbx($matricula, $media = null, $oper = '=')
+    {
+        $data = [];
+        $this->query = "DELETE FROM pbx_supervisor_agentes WHERE matricula = :matricula ";
+        if($media){
+            $this->query .= "AND media {$oper} :media ";
+            $data['media'] = $media;
+        }
+        $data['matricula'] = $matricula;
+        return $this->delete($this->query, $data);
+    }
+
+    public function deleteAgent($matricula)
+    {
+        $data = [];
+        $this->query = "DELETE FROM " . self::SUPERVISOR_AGENTE . "  WHERE matricula = :matricula";
+        $data['matricula'] = $matricula;
+        return $this->delete($this->query, $data);
+    }
+
+    public function updateLogadoAll($media = null)
+    {
+        $data = [];
+        $this->query = "UPDATE " . self::SUPERVISOR_AGENTE . " SET logado = :logado ";
+        if ($media) {
+            $this->query .= " WHERE sala_1 = :sala_1; ";
+        }
+        $data['logado'] = 'now()';
+        $data['sala_1'] = $media;
+        return $this->update($this->query, $data);
+    }
+
+    ########################################
+    ###              EVENTOS             ###
+    ########################################
+
+    public function addEventoLoginAgent($matricula, $idDac, $flag = 1, $ramal)
+    {
+        $data = [];
+        $this->query = "INSERT INTO  " . self::EVENTO_AGENTE . "(matricula, login, logoff, id_dac, flag, ramal) VALUES(:matricula, :login, :logoff, :id_dac, :flag, :ramal) ";
+        $data['matricula'] = $matricula;
+        $data['login'] = 'now()';
+        $data['logoff'] = 'now()';
+        $data['id_dac'] = $idDac;
+        $data['flag'] = $flag;
+        $data['ramal'] = $ramal;
+        return $this->create($this->query, $data);
+    }
+
+    public function updateEventoLogoffAgent($matricula, $ramal, $dac, $flag = 2)
+    {
+        $data = [];
+        $this->query = "UPDATE " . self::EVENTO_AGENTE . " SET logoff = :logoff, flag = :flag "
+            . "WHERE matricula = :matricula AND id_dac = :id_dac AND ramal = :ramal "
+            . "AND login = (SELECT MAX(login) FROM pbx_eventos_agentes WHERE matricula = :matricula AND id_dac = :id_dac AND ramal= :ramal);";
+
+        $data['logoff'] = 'now()';
+        $data['flag'] = $flag;
+        $data['matricula'] = $matricula;
+        $data['id_dac'] = $dac;
+        $data['ramal'] = $ramal;
+        return $this->update($this->query, $data);
+    }
+}

integracao/media/app/Models/SupervisorQueue.php

@@ -0,0 +1,26 @@
+<?php
+
+    namespace app\Models;
+    use app\Core\Model;
+
+    /**
+     * Description of EventQueue
+     *
+     * @author root
+     */
+    class SupervisorQueue extends Model {
+
+        const TABLE = 'pbx_supervisor_dacs';
+
+        public function updateEsperaSupervisorQueue($name, $time){
+            $this->query = "UPDATE " . self::TABLE . " SET espera = (b.espera::int + :time)
+                            FROM (SELECT espera FROM " . self::TABLE . " b WHERE b.dac = :dac) AS b
+                            WHERE dac = :dac;";
+            return $this->update($this->query, ['espera' => $time , 'dac' => $name]);
+        }
+        
+        public function updateEsperaByQueue($queue, $time, $numberwait){
+            $this->query = "UPDATE " . self::TABLE . " SET tempo_espera = :tempo_espera, espera = :espera WHERE dac = :dac;";
+            return $this->update($this->query, ['tempo_espera' => $time , 'espera' => $numberwait, 'dac' => $queue]);
+        }
+    }

integracao/media/app/Models/SystemMessage.php

@@ -0,0 +1,34 @@
+<?php
+
+namespace app\Models;
+
+use app\Core\Model;
+
+/**
+ * Description of Ramal
+ *
+ * @author Lucas Awade
+ */
+class SystemMessage extends Model
+{
+
+    private $table = 'md_system_message';
+
+    public function findMessage($momento, $fila = null)
+    {
+        $data = [];
+        $data['momento'] = $momento;
+        $this->query = "SELECT * FROM  {$this->table} m WHERE 1=1";
+
+        if (!empty($fila)) {
+            $data['fila'] = $fila;
+            $this->query .= " AND (m.fila = :fila OR m.fila IS null)";
+        } else {
+            $this->query .= " AND m.fila IS null";
+        }
+
+
+        $this->query .= " AND m.momento = :momento ORDER BY ordem";
+        return $this->read($this->query, $data)->fetchAll();
+    }
+}

integracao/media/app/Providers/ApiTelegram.php

@@ -0,0 +1,527 @@
+<?php
+
+namespace app\Providers;
+
+use app\Interfaces\IApiMedia;
+use app\Providers\RequestURL;
+
+class ApiTelegram implements IApiMedia
+{
+
+    private $token;
+    private $url;
+    private $metodo;
+
+    ########################################################################
+    ##                         VARIAVEIS DA CLASSE                        ##
+    ######################################################################## 
+    private $query;
+    private $requestType;
+    private $request;
+    private $params = array();
+    private $hook;
+    private $storage = "/var/www/html/aplicativo/audio/";
+    public $channel = CONF_TELEGRAM_CHANNEL;
+    public $timeout_client_resposta = CONF_TELEGRAM_TIMEOUT_CLIENT_RESPOSTA;
+
+    function __construct()
+    {
+        $this->token = CONF_TELEGRAM_AUTH_TOKEN;
+        $this->url = CONF_TELEGRAM_AUTH_URL;
+        $this->request = new RequestURL();
+    }
+
+    function convertToWebsocket($msg)
+    {
+    }
+
+    function enviarMsgIterativaLista($telegram, $mensagem, $nomeButton, $lista, $prex = '')
+    {
+        $this->debug = debug_backtrace();
+        if ($this->getArgs(func_get_args())) {
+            $this->params = array(
+                "chatId" => "$telegram",
+                "text" => array("body" => utf8_encode("$mensagem")),
+                "options" => array(
+                    "reply_markup" => array(
+                        "inline_keyboard" => $this->montaOp($lista, $prex)
+                    )
+                )
+            );
+            $this->requestType("POST");
+            $this->setMetodo('sendMessage');
+            return $this->exec();
+        }
+        return false;
+    }
+    function montaOp($lista, $prex = '')
+    {
+        $botoes = [];
+        for ($i = 0; $i < count($lista); $i++) {
+            array_push(
+                $botoes,
+                array(
+                    array(
+                        "text" => utf8_encode("{$lista[$i]['title']}"),
+                        "callback_data" => $prex == "C" ? utf8_encode("{$lista[$i]['title']}") : utf8_encode("{$lista[$i]['sub']}")
+                    ),
+                )
+            );
+        }
+        return $botoes;
+    }
+    function enviarMsgIterativaBotao($telegram, $mensagem, $buttons)
+    {
+        $this->debug = debug_backtrace();
+        if ($this->getArgs(func_get_args())) {
+            $this->params = array(
+                "chatId" => "$telegram",
+                "text" => array("body" => utf8_encode("$mensagem")),
+                "options" => array(
+                    "reply_markup" => array(
+                        "inline_keyboard" => array(
+                            array(
+                                array(
+                                    "text" => utf8_encode("/presente"),
+                                    "callback_data" => utf8_encode("/presente")
+                                ),
+                            )
+                        )
+                    )
+                )
+            );
+            $this->requestType("POST");
+            $this->setMetodo('sendMessage');
+            return $this->exec();
+        }
+        return false;
+    }
+    function enviarMsg($telegram, $mensagem)
+    {
+        $this->debug = debug_backtrace();
+        if ($this->getArgs(func_get_args())) {
+            $this->params = array(
+                "chatId" => "$telegram",
+                "text" => array("body" => "$mensagem")
+            );
+            $this->requestType("POST");
+            $this->setMetodo('sendMessage');
+            return $this->exec();
+        }
+        return false;
+    }
+
+    function enviarContato($telegram, $nome, $contato)
+    {
+        $this->debug = debug_backtrace();
+        if ($this->getArgs(func_get_args())) {
+            $this->params = array(
+                "chatId" => "$telegram",
+                "type" => "contacts",
+                "contacts" => array(
+                    array(
+                        "name" => array(
+                            "first_name" => "$nome",
+                            "formatted_name" => "$nome"
+                        ),
+                        "phones" => array(
+                            array(
+                                "phone" => "$contato",
+                                "type" => "CELL",
+                                "wa_id" => "$contato"
+                            )
+                        )
+                    )
+                )
+            );
+            $this->requestType("POST");
+            $this->setMetodo('sendContact');
+            return $this->exec();
+        }
+        return false;
+    }
+
+    function enviarLocalizacao($telegram, $longitude, $latitude,  $nome = null, $endereco = null)
+    {
+        $this->debug = debug_backtrace();
+        if ($this->getArgs(func_get_args())) {
+            $this->params = array(
+                "chatId" => "$telegram",
+                "longitude" => "$longitude",
+                "latitude" => "$latitude",
+
+            );
+            $this->requestType("POST");
+            $this->setMetodo('sendLocation');
+            return $this->exec();
+        }
+        return false;
+    }
+
+    function enviaDocumento($telegram, $link, $titulo = null)
+    {
+        $this->debug = debug_backtrace();
+        if ($this->getArgs(func_get_args())) {
+            $this->params = array(
+                "chatId" => "$telegram",
+                "file" => "$link",
+                "options" => array(
+                    "caption" => "$titulo"
+                ),
+                "fileOptions" => array(
+                    "filename" => "$titulo"
+                )
+            );
+            $this->requestType("POST");
+            $this->setMetodo('sendDocument');
+            return $this->exec();
+        }
+        return false;
+    }
+
+    function enviaImagem($telegram, $link, $titulo = null)
+    {
+        $this->debug = debug_backtrace();
+        if ($this->getArgs(func_get_args())) {
+            $this->params = array(
+                "chatId" => "$telegram",
+                "file" => "$link",
+            );
+            $this->requestType("POST");
+            $this->setMetodo('sendPhoto');
+            return $this->exec();
+        }
+        return false;
+    }
+
+    function enviaSticker($telegram, $link)
+    {
+        $this->debug = debug_backtrace();
+        if ($this->getArgs(func_get_args())) {
+            $this->params = array(
+                "chatId" => "$telegram",
+                "file" => "$link",
+            );
+            $this->requestType("POST");
+            $this->setMetodo('sendSticker');
+            return $this->exec();
+        }
+        return false;
+    }
+
+    function enviaVideo($telegram, $link, $titulo = null)
+    {
+        $this->debug = debug_backtrace();
+        if ($this->getArgs(func_get_args())) {
+            $this->params = array(
+                "chatId" => "$telegram",
+                "file" => "$link",
+                "options" => array(
+                    "caption" => "$titulo"
+                )
+            );
+            $this->requestType("POST");
+            $this->setMetodo('sendVideo');
+            return $this->exec();
+        }
+        return false;
+    }
+
+    function enviaAudio($telegram, $link)
+    {
+        $this->debug = debug_backtrace();
+        if ($this->getArgs(func_get_args())) {
+            $this->params = array(
+                "chatId" => "$telegram",
+                "file" => "$link",
+            );
+            $this->requestType("POST");
+            $this->setMetodo('sendVoice');
+            return $this->exec();
+        }
+        return false;
+    }
+
+    function baixarMidia($name)
+    {
+        $this->debug = debug_backtrace();
+        if ($this->getArgs(func_get_args())) {
+            $this->requestType("GET");
+            $this->setMetodo('media/' . $name);
+            $file = $this->storage . $name;
+            file_put_contents($file, $this->exec());
+            if (file_exists($file)) {
+                return $file;
+            }
+        }
+        return false;
+    }
+
+    function setStorage($storage)
+    {
+        $this->storage = $storage;
+    }
+
+    /**
+     * Profile WhatsApp
+     * @return string
+     */
+    public function getProfile()
+    {
+        return $this->hook['from']['first_name'];
+    }
+
+    /**
+     * Phone WhatsApp
+     * @return string
+     */
+    public function getPhone()
+    {
+        if ($this->hook['chat']['id']) {
+            return $this->hook['chat']['id'];
+        } else {
+            return $this->hook['from']['id'];
+        }
+    }
+
+    /**
+     * Returns the type of the message
+     * @return string|boolean
+     */
+    public function getType()
+    {
+        if ($this->hook) {
+            if (array_key_exists("contact", $this->hook)) {
+                return 'contacts';
+            }
+            if (array_key_exists("location", $this->hook)) {
+                return 'location';
+            }
+            if (array_key_exists("document", $this->hook)) {
+                return 'document';
+            }
+            if (array_key_exists("audio", $this->hook)) {
+                return 'audio';
+            }
+            if (array_key_exists("video", $this->hook)) {
+                return 'video';
+            }
+            if (array_key_exists("sticker", $this->hook)) {
+                return 'sticker';
+            }
+            if (array_key_exists("photo", $this->hook)) {
+                return 'image';
+            }
+            if (array_key_exists("text", $this->hook)) {
+                return 'text';
+            }
+            if (array_key_exists("data", $this->hook)) {
+                return 'text';
+            }
+            return $this->hook['messages'][0]['type'];
+        }
+        return false;
+    }
+
+    /**
+     * Returns the mime of the message
+     * @return string|boolean
+     */
+    public function getMimetype()
+    {
+        if ($this->hook['messages'][0][$this->getType()]['mime_type']) {
+            return base64_encode($this->hook['messages'][0][$this->getType()]['mime_type']);
+        }
+        return false;
+    }
+    /**
+     * Returns the id of the message
+     * @return string|boolean
+     */
+    public function getId()
+    {
+        if ($this->hook && $this->getType()) {
+            return $this->hook['messages'][0][$this->getType()]['id'];
+        }
+        return false;
+    }
+    /**
+     * Returns the (text, body) of the message
+     * @return string|boolean
+     */
+    public function getIsValidMessage()
+    {
+        return true;
+    }
+    /**
+     * Returns the (text, body) of the message
+     * @return string|boolean
+     */
+    public function getMessage()
+    {
+        if ($this->hook['data']) {
+            return $this->hook['data'];
+        }
+        if ($this->hook['text']) {
+            return $this->hook['text'];
+        }
+        $message = $this->hook['data'];
+        return ($message ? $message : false);
+    }
+    /**
+     * Returns the name of the contact
+     * @return string|boolean
+     */
+    public function getContactFormatted()
+    {
+        $formatted = $this->hook['messages'][0]['contacts'][0]['name']['formatted_name'];
+        if ($formatted) {
+            return $formatted;
+        }
+        return false;
+    }
+    /**
+     * Returns the phone of the contact
+     * @return string|boolean
+     */
+    public function getContactPhone()
+    {
+        $contact = $this->hook['messages'][0]['contacts'][0]['phones'][0]['wa_id'];
+        if ($contact) {
+            return $contact;
+        }
+        return false;
+    }
+    /**
+     * Returns the latitude|longitude of the location
+     * @return string|boolean
+     */
+    public function getGeolocation($type)
+    {
+        $geolocation = $this->hook['location'][strtolower($type)];
+        if ($geolocation) {
+            return $geolocation;
+        }
+        return false;
+    }
+    function setHook($hook)
+    {
+        $this->hook = $hook;
+    }
+    ########################################################################
+    ##                        FUNCOES DO SISTEMA                          ##
+    ######################################################################## 
+    function setMetodo($metodo)
+    {
+        $this->metodo = $metodo;
+    }
+
+    /**
+     * Escreve a query para ser passada para o curl
+     * 
+     * @param string $query
+     */
+    function setQuery($query)
+    {
+        return $this->query .= $query;
+    }
+
+    /**
+     * retorna a string pronta da query do curl e limpa a variavel.
+     * 
+     * @return string $query
+     */
+    function getQuery()
+    {
+        $query = $this->query;
+        unset($this->query);
+        return $query;
+    }
+
+    /**
+     * Verifica se todos os parametros passados foram completados.
+     * 
+     * @param array $args
+     * @return true|false
+     */
+    function getArgs($args)
+    {
+        foreach ($args as $value) {
+            if (!$value) {
+                return false;
+            }
+        }
+        return true;
+    }
+
+    /**
+     * Recebe o tipo de Requisi<EFBFBD><EFBFBD>o GET/POST
+     * 
+     * @return boolean
+     */
+    function requestType($req = null)
+    {
+        if (!$req) {
+            return $this->requestType;
+        }
+
+        if (strtoupper($req) == "GET") {
+            return $this->requestType = "GET";
+        } else if (strtoupper($req) == "POST") {
+            return $this->requestType = "POST";
+        }
+    }
+
+    function exec()
+    {
+        $this->setQuery(json_encode($this->params)); //SET QUERY 
+        $this->request->setUrl($this->url . $this->metodo);
+
+        $header = array();
+        //$header[] = "Authorization: Bearer {$this->token}";
+        if ($this->requestType == 'POST') {
+            $header[] = 'Content-Type: application/json';
+            $this->request->post_field($this->getQuery(), true);
+        }
+        $this->request->header($header);
+        $this->request->method_request($this->requestType);
+
+        $response = $this->request->exec_request();
+        return $this->response($response);
+    }
+
+    function response($result)
+    {
+        if ($result) {
+            if (json_decode($result, true) !== null) {
+                return json_decode($result, true);
+            }
+            return $result;
+        } else {
+            return false;
+        }
+    }
+
+    public function getLinkDownload($host)
+    {
+        if ($this->hook['photo']) {
+            return  end($this->hook['photo'])['file_id'];
+        }
+        if ($this->hook['sticker']) {
+            return  $this->hook['sticker']['file_id'];
+        }
+        if ($this->hook['video']) {
+            return  $this->hook['video']['file_id'];
+        }
+        if ($this->hook['audio']) {
+            return  $this->hook['audio']['file_id'];
+        }
+        if ($this->hook['document']) {
+            return  $this->hook['document']['file_id'];
+        }
+    }
+    public function retornaTituloDocument($msg)
+    {
+        return  $this->hook['document']['file_name'];
+    }
+}

integracao/media/app/Providers/ApiTwilio.php

@@ -0,0 +1,231 @@
+<?php
+
+namespace app\Providers;
+
+use app\Interfaces\IApiMedia;
+use Twilio\Rest\Client;
+
+class ApiTwilio implements IApiMedia
+{
+    private $sid = 'ACab626d6f133aa20b21879d37cd21b139';
+    private $token = '131e5ed83468349ff93250ca72417d70';
+    private $numeroTwilio = '553140428280';
+
+    /** @var string $hook resposta do webhook */
+    private $hook;
+
+    function getContentType()
+    {
+        return 'text/xml';
+    }
+
+    function getchannel()
+    {
+        return CONF_WHATSAPP_CHANNEL;
+    }
+    function enviarMedia($whatsapp, $link, $type, $titulo = null)
+    {
+        /*
+        twilio só suporta esses formatos.
+        Images	    JPG, JPEG, PNG
+        Audio	    MP3, OGG, AMR
+        Documents	PDF
+        Video	    MP4 (with H.264 video codec and AAC audio)
+        Contacts	vCard (.vcf)*/
+
+        $twilio = new Client($this->sid, $this->token);
+        $message = $twilio->messages->create(
+            "whatsapp:+$whatsapp", // to
+            [
+                "from" => "whatsapp:+{$this->numeroTwilio}",
+                "mediaUrl" => [$link]
+            ]
+        );
+        logger('twilio')->info(var_export($message->body, true));
+        return $message->body;
+    }
+    function enviarMsg($whatsapp, $mensagem, $encode = true)
+    {
+        if ($encode) {
+            $mensagem = utf8_encode($mensagem);
+        }
+        $twilio = new Client($this->sid, $this->token);
+        $message = $twilio->messages->create(
+            "whatsapp:+$whatsapp", // to
+            [
+                "from" => "whatsapp:+{$this->numeroTwilio}",
+                "body" => $mensagem,
+            ]
+        );
+        logger('twilio')->info(var_export($message->body, true));
+        return $message->body;
+    }
+    function enviarMsgIterativaLista($whatsapp, $mensagem, $nomeButton, $sections)
+    {
+    }
+    function enviarMsgIterativaBotao($whatsapp, $mensagem, $buttons)
+    {
+    }
+    function enviarContato($whatsapp, $nome, $contato)
+    {
+    }
+    function enviarLocalizacao($whatsapp, $longitude, $latitude, $nome = null, $endereco = null)
+    {
+    }
+    function baixarMidia()
+    {
+        $request = new Requests();
+        if (in_array($this->getType(), ['location', 'contacts', 'text'])) {
+            return true;
+        }
+        logger('baixarMidia')->info('url: ' . $this->hook['MediaUrl0']);
+        $request->setToken(base64_encode("ACab626d6f133aa20b21879d37cd21b139:131e5ed83468349ff93250ca72417d70"));
+        $request->setUrl($this->hook['MediaUrl0']);
+        $name = $this->getId();
+        $request->requestType("GET");
+        $request->setMetodo('');
+        $pathfile = $request->storage . $name;
+        $retorno = $request->exec('Basic');
+        logger('baixarMidia')->info(var_export($retorno, true));
+        file_put_contents($pathfile, $retorno);
+        if (file_exists($pathfile)) {
+            return true;
+        }
+
+        return false;
+    }
+    function getProfile()
+    {
+        return $this->hook['ProfileName'];
+    }
+    function getPhone()
+    {
+        return $this->hook['WaId'];
+    }
+    function getType()
+    {
+        $type = $this->hook['MediaContentType0'];
+        if ($type) {
+            $type = explode('/', $type);
+            if ($type[0] == 'application') {
+                return 'document';
+            }
+            return $type[0];
+        }
+        return 'text';
+    }
+    function getMimetype()
+    {
+        return $this->hook['MediaContentType0'];
+    }
+    function getId()
+    {
+        return $this->hook['MessageSid'];
+    }
+    function getIsValidMessage()
+    {
+        return is_array($this->hook);
+    }
+    function getMessage()
+    {
+        return $this->hook['Body'];
+    }
+    function setMessage($msg)
+    {
+        $this->hook['Body'] = $msg;
+    }
+    function getContactFormatted()
+    {
+        return false;
+    }
+    function getContactPhone()
+    {
+        return false;
+    }
+    function getGeolocation($type)
+    {
+        return false;
+    }
+    function setHook($hook)
+    {
+        //$array = "SmsMessageSid=SM3f3e0cac9d0da519ec0ffa7f15eaa15b&NumMedia=0&ProfileName=Lucas&SmsSid=SM3f3e0cac9d0da519ec0ffa7f15eaa15b&WaId=556596107663&SmsStatus=received&Body=sdsdfads&To=whatsapp%3A%2B14155238886&NumSegments=1&MessageSid=SM3f3e0cac9d0da519ec0ffa7f15eaa15b&AccountSid=ACab626d6f133aa20b21879d37cd21b139&From=whatsapp%3A%2B556596107663&ApiVersion=2010-04-01";
+        $array = explode("&", urldecode($hook));
+        $map = [];
+        foreach ($array as $key => $value) {
+            $auxi = $array = explode("=", $value);
+            $map[$auxi[0]] = $auxi[1];
+        }
+
+        // mensagem normal
+        // [SmsMessageSid] => SM3f3e0cac9d0da519ec0ffa7f15eaa15b
+        // [NumMedia] => 0
+        // [ProfileName] => Lucas
+        // [SmsSid] => SM3f3e0cac9d0da519ec0ffa7f15eaa15b
+        // [WaId] => 556596107663
+        // [SmsStatus] => received
+        // [Body] => sdsdfads
+        // [To] => whatsapp%3A%2B14155238886
+        // [NumSegments] => 1
+        // [MessageSid] => SM3f3e0cac9d0da519ec0ffa7f15eaa15b
+        // [AccountSid] => ACab626d6f133aa20b21879d37cd21b139
+        // [From] => whatsapp%3A%2B556596107663
+        // [ApiVersion] => 2010-04-01
+
+        // imagem
+        // [MediaContentType0] => image/jpeg
+        // [SmsMessageSid] => MM0e531d626f74ec950e637d7491b0080c
+        // [NumMedia] => 1
+        // [ProfileName] => Lucas
+        // [SmsSid] => MM0e531d626f74ec950e637d7491b0080c
+        // [WaId] => 556596107663
+        // [SmsStatus] => received
+        // [Body] => 
+        // [To] => whatsapp:+14155238886
+        // [NumSegments] => 1
+        // [MessageSid] => MM0e531d626f74ec950e637d7491b0080c
+        // [AccountSid] => ACab626d6f133aa20b21879d37cd21b139
+        // [From] => whatsapp:+556596107663
+        // [MediaUrl0] => https://api.twilio.com/2010-04-01/Accounts/ACab626d6f133aa20b21879d37cd21b139/Messages/MM0e531d626f74ec950e637d7491b0080c/Media/ME4ff81dee03f2cd1b7875d87954e8abd7
+        // [ApiVersion] => 2010-04-01
+
+        // documento n�o valido 
+        // [SmsMessageSid] => MM2f04ee178bf6843dd26ac19e6e193c19
+        // [NumMedia] => 0
+        // [ProfileName] => Lucas
+        // [SmsSid] => MM2f04ee178bf6843dd26ac19e6e193c19
+        // [WaId] => 556596107663
+        // [SmsStatus] => received
+        // [Body] => INSTALA��O WHATSAPP.docx
+        // [To] => whatsapp:+553140428280
+        // [NumSegments] => 1
+        // [MessageSid] => MM2f04ee178bf6843dd26ac19e6e193c19
+        // [AccountSid] => ACab626d6f133aa20b21879d37cd21b139
+        // [From] => whatsapp:+556596107663
+        // [ApiVersion] => 2010-04-01
+
+        // documento pdf
+        // [MediaContentType0] => application/pdf
+        // [SmsMessageSid] => MM1042d93ac503a7468b7d3fb3a0ca77d5
+        // [NumMedia] => 1
+        // [ProfileName] => Lucas
+        // [SmsSid] => MM1042d93ac503a7468b7d3fb3a0ca77d5
+        // [WaId] => 556596107663
+        // [SmsStatus] => received
+        // [Body] => Cap1-_atlas_.pdf
+        // [To] => whatsapp:+553140428280
+        // [NumSegments] => 1
+        // [MessageSid] => MM1042d93ac503a7468b7d3fb3a0ca77d5
+        // [AccountSid] => ACab626d6f133aa20b21879d37cd21b139
+        // [From] => whatsapp:+556596107663
+        // [MediaUrl0] => https://api.twilio.com/2010-04-01/Accounts/ACab626d6f133aa20b21879d37cd21b139/Messages/MM1042d93ac503a7468b7d3fb3a0ca77d5/Media/ME8fead4a393c68d2fcd14bdff03cc8e74
+        // [ApiVersion] => 2010-04-01
+        $this->hook = $map;
+    }
+    function retornaTituloDocument()
+    {
+        if ($this->getType() == 'text') {
+            return null;
+        }
+        return $this->hook['Body'];
+    }
+}

integracao/media/app/Providers/Crypt.php

@@ -0,0 +1,78 @@
+<?php
+    namespace app\Providers;
+    
+    /**
+     * Description of Cripto
+     *
+     * @author Lucas Awade
+     */
+    class Crypt {
+
+        private $message;
+        private $key;
+        private $option;
+        private $tag;
+        private $cipher;
+        private $ivlen;
+        private $iv;
+        private $textcrypt;
+
+        const CONF_CIPHER_CRYPT = 'aes-256-cbc';
+
+        function __construct($cipher = null, $key = null, $option = OPENSSL_RAW_DATA, $tag = null) {
+            if (!$cipher) {
+                $this->cipher = self::CONF_CIPHER_CRYPT;
+            } else {
+                $this->cipher = $cipher;
+            }
+            $this->key = $key;
+            $this->option = $option;
+            $this->tag = $tag;
+            $this->openssl_crypt();
+        }
+
+        public function encrypt($message = null) {
+            $this->setMessage($message);
+            $encrypt = openssl_encrypt($this->message, $this->cipher, $this->key, $this->option, $this->iv);
+            $hashcode = hash_hmac('sha256', $encrypt, $this->key, true);
+            $this->textcrypt = base64_encode($this->iv . $hashcode . $encrypt);
+            return $this->textcrypt;
+        }
+
+        public function decrypt($textcrypt = null) {
+            $c = base64_decode($textcrypt);
+            $this->iv = substr($c, 0, $this->ivlen);
+            $hmac = substr($c, $this->ivlen, 32);
+            $ciphertext_raw = substr($c, $this->ivlen + 32);
+            $original_plaintext = openssl_decrypt($ciphertext_raw, $this->cipher, $this->key, $options = OPENSSL_RAW_DATA, $this->iv);
+            $calcmac = hash_hmac('sha256', $ciphertext_raw, $this->key, true);
+            if (hash_equals($hmac, $calcmac)) { 
+                return $original_plaintext;
+            }
+        }
+
+        private function openssl_crypt() {
+            if (in_array(strtolower($this->cipher), openssl_get_cipher_methods())) {
+                $this->ivlen = openssl_cipher_iv_length($this->cipher);
+                $this->iv = openssl_random_pseudo_bytes($this->ivlen);
+            }
+        }
+
+        public function setKey($key) {
+            $this->key = $key;
+        }
+
+        public function setOption($option) {
+            $this->option = $option;
+        }
+
+        public function setTag($tag) {
+            $this->tag = $tag;
+        }
+
+        public function setMessage($message) {
+            $this->message = $message;
+        }
+
+    }
+    

integracao/media/app/Providers/Logger.php

@@ -0,0 +1,177 @@
+<?php
+
+namespace app\Providers;
+
+/**
+ * Classe para utilizar
+ * 
+ * @documentation: 
+ * @author Lucas Awade
+ * @function developer
+ * @company SimplesIP
+ * @version 1.0.0
+ */
+class Logger
+{
+    /*
+     * GENERATE LOG
+     */
+
+    private $active;
+    private $log;
+    private $type;
+    private $text;
+
+    /*
+     * CONF. FILE LOG
+     */
+    private $file;
+    private $path;
+    private $name;
+
+    /*
+     * CONST. MESSAGE TYPE
+     */
+
+    const LOG_SUCCESS = "SUCCESS";
+    const LOG_DEBUG = "DEBUG";
+    const LOG_INFO = "INFO";
+    const LOG_WARNING = "WARNING";
+    const LOG_ERROR = "ERROR";
+
+    public function __construct($nameLog, $active = false, $path = "/var/log/asterisk/")
+    {
+        $this->name = $nameLog;
+        $this->path = $path;
+        $this->active = $active;
+        $this->config($nameLog);
+    }
+
+    ########################################################################
+    ##                                TYPES                               ##
+    ########################################################################
+
+    public function success($log, $debug_trace = null)
+    {
+        $this->type = self::LOG_SUCCESS;
+        $this->text = $log;
+        $this->header($log, $debug_trace ? $debug_trace : debug_backtrace());
+        $this->write();
+    }
+
+    public function debug($log, $debug_trace = null)
+    {
+        $this->type = self::LOG_DEBUG;
+        $this->text = $log;
+        $this->header($log, $debug_trace ? $debug_trace : $this->name);
+        $this->write();
+    }
+
+    public function info($log, $debug_trace = null)
+    {
+        $this->type = self::LOG_INFO;
+        $this->text = $log;
+        $this->header($log, $debug_trace ? $debug_trace : $this->name);
+        $this->write();
+    }
+
+    public function error($log, $debug_trace = null)
+    {
+        $this->type = self::LOG_ERROR;
+        $this->text = $log;
+        $this->header($log, $debug_trace ? $debug_trace : $this->name);
+        $this->write();
+    }
+
+    public function warning($log, $debug_trace = null)
+    {
+        $this->type = self::LOG_WARNING;
+        $this->text = $log;
+        $this->header($log, $debug_trace ? $debug_trace : $this->name);
+        $this->write();
+    }
+
+    ########################################################################
+    ##                              IMPORTANT                             ##
+    ########################################################################
+
+    private function write()
+    {
+        if ($this->active) {
+            file_put_contents($this->file, $this->log, FILE_APPEND);
+        }
+    }
+
+    private function header($log, $debug_trace)
+    {
+        $this->log = "________________________________________________________________________________________\n";
+        if (is_array($debug_trace)) {
+            $method = $debug_trace[0]['class'] ? "{$debug_trace[0]['class']}::{$debug_trace[0]['function']}" : $debug_trace[0]['function'];
+            $args = null;
+            $x = 0;
+            if (count($debug_trace[0]['args']) > 0) {
+                foreach ($debug_trace[0]['args'] as $key => $arg) {
+                    $x++;
+                    $args .= $arg;
+                    if (count($debug_trace[0]['args']) != $x) {
+                        $args .= ",";
+                    }
+                }
+            }
+            $this->log .= sprintf("\n[ %s ][ LINE %s ][ %s ][ ARGS ($args) ][ %s ]\n\n", date('d/m/Y H:i:s'), $debug_trace[0]['line'], $method, $this->type);
+        } else {
+            $this->log .= sprintf("\n[ %s ][ %s ][ %s ]\n\n", date('d/m/Y H:i:s'), $debug_trace, $this->type);
+        }
+        $this->log .= "> " . $log;
+        $this->log .= "\n\n ---------------------------------- [ FINISH LOGGER ] ----------------------------------\n\n";
+    }
+
+    public function openLog()
+    {
+        //$file = fopen($this->file, 'rb');
+    }
+
+    public function locateLog()
+    {
+        echo "\n\n {$this->file} \n\n";
+    }
+
+    ########################################################################
+    ##                               CONFIGS                              ##
+    ########################################################################
+
+    public function config($name, $exten = ".log", $prefix = null)
+    {
+        if(strpos('.log', $name) !== false){
+            $exten = '';
+        }
+
+        if (file_exists($this->file)) {
+            $contents = file_get_contents($this->file);
+        }
+
+        $this->file = trim($this->path . $prefix . ($name ? $name : $this->name) . $exten);
+        file_put_contents($this->file, $contents ? $contents : "", FILE_APPEND);
+    }
+
+    public function getType()
+    {
+        return $this->type;
+    }
+
+    public function getText()
+    {
+        return $this->text;
+    }
+
+    public function setLogger($active)
+    {
+        if ($this->active === true) {
+            $this->active = $active;
+        } else if ($active === false) {
+            $this->active = $active;
+        } else {
+            $this->active = true;
+        }
+    }
+}

integracao/media/app/Providers/Positus.php

@@ -0,0 +1,343 @@
+<?php
+
+namespace app\Providers;
+
+use app\Interfaces\IApiMedia;
+
+class Positus extends Requests implements IApiMedia
+{
+    /** @var string $hook resposta do webhook */
+    private $hook;
+
+    function getContentType()
+    {
+        return "application/json; charset=UTF-8";
+    }
+
+    public function getchannel()
+    {
+        return CONF_WHATSAPP_CHANNEL;
+    }
+
+    function setHook($hook)
+    {
+        $this->hook = json_decode($hook, true);
+    }
+
+    function enviarMedia($whatsapp, $link, $type, $titulo = null)
+    {
+        $tipos = [];
+        $tipos['link'] = $link;
+        if (!empty($titulo)) {
+            $tipos['caption'] = $titulo;
+        }
+        $this->debug = debug_backtrace();
+        $this->params = [
+            "to" => "+$whatsapp",
+            "type" => "$type",
+            "$type" => $tipos
+        ];
+        $this->requestType("POST");
+        $this->setMetodo('messages');
+        return $this->exec();
+    }
+
+    function enviarMsg($whatsapp, $mensagem, $encode = true)
+    {
+        if ($encode) {
+            $mensagem = utf8_encode($mensagem);
+        }
+        $this->debug = debug_backtrace();
+        $this->params = array(
+            "to" => "+$whatsapp",
+            "type" => "text",
+            "text" => array("body" => "$mensagem")
+        );
+        $this->requestType("POST");
+        $this->setMetodo('messages');
+        return $this->exec();
+    }
+
+    function enviarMsgIterativaLista($whatsapp, $mensagem, $nomeButton, $lista, $prex = '')
+    {
+        $this->debug = debug_backtrace();
+        if ($this->getArgs(func_get_args())) {
+            $this->params = array(
+                "to" => "+$whatsapp",
+                "type" => "interactive",
+                "interactive" => array(
+                    "type" => "list",
+                    "body" => array(
+                        "text" => utf8_encode($mensagem)
+                    ),
+                    "action" => array(
+                        "button" => utf8_encode($nomeButton),
+                        "sections" =>  $this->montaSection($lista, $prex)
+                    )
+                )
+            );
+            $this->requestType("POST");
+            $this->setMetodo('messages');
+            $ret = $this->exec();
+            return $ret;
+        }
+        return false;
+    }
+    function montaSection($lista, $prex = '')
+    {
+        $sections = [];
+        for ($i = 0; $i < count($lista); $i++) {
+            array_push(
+                $sections,
+                array(
+                    "id" => "$prex$i",
+                    "title" =>  utf8_encode("{$lista[$i]['title']}"),
+                    "description" => utf8_encode("{$lista[$i]['sub']}")
+                )
+            );
+        }
+        return array(
+            array(
+                "title" => utf8_encode("Comandos"),
+                "rows" => $sections
+            ),
+
+        );
+    }
+
+    function enviarMsgIterativaBotao($whatsapp, $mensagem, $buttons)
+    {
+        $this->debug = debug_backtrace();
+        if ($this->getArgs(func_get_args())) {
+            $this->params = array(
+                "to" => "+$whatsapp",
+                "type" => "interactive",
+                "recipient_type" => "individual",
+                "interactive" => array(
+                    "type" => "button",
+                    "body" => array(
+                        "text" => utf8_encode($mensagem)
+                    ),
+                    "action" =>  array(
+                        "buttons" => $buttons
+                    )
+                )
+            );
+            $this->requestType("POST");
+            $this->setMetodo('messages');
+            $ret = $this->exec();
+            return $ret;
+        }
+        return false;
+    }
+
+
+    function enviarContato($whatsapp, $nome, $contato)
+    {
+        $this->debug = debug_backtrace();
+        if ($whatsapp) {
+            $this->params = array(
+                "to" => "+$whatsapp",
+                "type" => "contacts",
+                "contacts" => array(
+                    array(
+                        "name" => array(
+                            "first_name" => "$nome",
+                            "formatted_name" => "$nome"
+                        ),
+                        "phones" => array(
+                            array(
+                                "phone" => "+$contato",
+                                "type" => "CELL",
+                                "wa_id" => "$contato"
+                            )
+                        )
+                    )
+                )
+            );
+            $this->requestType("POST");
+            $this->setMetodo('messages');
+            return $this->exec();
+        }
+        return false;
+    }
+
+    function enviarLocalizacao($whatsapp, $longitude, $latitude, $nome = null, $endereco = null)
+    {
+        $this->debug = debug_backtrace();
+        if ($this->getArgs(func_get_args())) {
+            $this->params = array(
+                "to" => "+$whatsapp",
+                "type" => "location",
+                "location" => array(
+                    "longitude" => "$longitude",
+                    "latitude" => "$latitude",
+                    "name" => "$nome",
+                    "address" => utf8_encode("$endereco")
+                )
+            );
+            $this->requestType("POST");
+            $this->setMetodo('messages');
+            return $this->exec();
+        }
+        return false;
+    }
+
+    function baixarMidia()
+    {
+        if (in_array($this->getType(), ['location', 'contacts', 'text'])) {
+            return true;
+        }
+        $name = $this->getId();
+        $this->debug = debug_backtrace();
+        if ($this->getArgs(func_get_args())) {
+            $this->requestType("GET");
+            $this->setMetodo('media/' . $name);
+            $pathfile = $this->storage . $name;
+            $retorno = $this->exec();
+            file_put_contents($pathfile, $retorno);
+            if (file_exists($pathfile)) {
+                return true;
+            }
+        }
+        return false;
+    }
+
+    /**
+     * Profile WhatsApp
+     * @return string
+     */
+    public function getProfile()
+    {
+        return $this->hook['contacts'][0]['profile']['name'];
+    }
+
+    /**
+     * Phone WhatsApp
+     * @return string
+     */
+    public function getPhone()
+    {
+        return $this->hook['contacts'][0]['wa_id'];
+    }
+
+    /**
+     * Returns the type of the message
+     * @return string|boolean
+     */
+    public function getType()
+    {
+        if ($this->hook) {
+            return $this->hook['messages'][0]['type'];
+        }
+        return false;
+    }
+
+    /**
+     * Returns the mime of the message
+     * @return string|boolean
+     */
+    public function getMimetype()
+    {
+        if ($this->hook['messages'][0][$this->getType()]['mime_type']) {
+            return $this->hook['messages'][0][$this->getType()]['mime_type'];
+        }
+        return false;
+    }
+
+    /**
+     * Returns the id of the message
+     * @return string|boolean
+     */
+    public function getId()
+    {
+        if ($this->hook && $this->getType()) {
+            if ($this->getType() == 'text') {
+                return $this->hook['messages'][0]['id'];
+            }
+            return $this->hook['messages'][0][$this->getType()]['id'];
+        }
+        return false;
+    }
+
+    /**
+     * Returns the (text, body) of the message
+     * @return string|boolean
+     */
+    public function getIsValidMessage()
+    {
+        return $this->hook['contacts'];
+    }
+
+    /**
+     * Returns the (text, body) of the message
+     * @return string|boolean
+     */
+    public function getMessage()
+    {
+        if ($this->hook['messages'][0]['interactive']) {
+            if ($this->hook['messages'][0]['interactive']['list_reply']) {
+                $id = $this->hook['messages'][0]['interactive']['list_reply']['id'];
+                if (strpos($id, 'P') === 0) {
+                    return $this->hook['messages'][0]['interactive']['list_reply']['description'];
+                }
+                return $this->hook['messages'][0]['interactive']['list_reply']['title'];
+            } else {
+                return $this->hook['messages'][0]['interactive']['button_reply']['title'];
+            }
+        }
+        $message = $this->hook['messages'][0]['text']['body'];
+        return ($message ? $message : false);
+    }
+    public function setMessage($msg)
+    {
+        $this->hook['messages'][0]['text']['body'] = $msg;
+    }
+    /**
+     * Returns the name of the contact
+     * @return string|boolean
+     */
+    public function getContactFormatted()
+    {
+        $formatted = $this->hook['messages'][0]['contacts'][0]['name']['formatted_name'];
+        if ($formatted) {
+            return $formatted;
+        }
+        return false;
+    }
+
+    /**
+     * Returns the phone of the contact
+     * @return string|boolean
+     */
+    public function getContactPhone()
+    {
+        $contact = $this->hook['messages'][0]['contacts'][0]['phones'][0]['wa_id'];
+        if ($contact) {
+            return $contact;
+        }
+        return false;
+    }
+
+    /**
+     * Returns the latitude|longitude of the location
+     * @return string|boolean
+     */
+    public function getGeolocation($type)
+    {
+        $geolocation = $this->hook['messages'][0]['location'][strtolower($type)];
+        if ($geolocation) {
+            return $geolocation;
+        }
+        return false;
+    }
+
+
+    public function retornaTituloDocument()
+    {
+        if ($this->hook['messages'][0]['document']) {
+            return  $this->hook['messages'][0]['document']['filename'];
+        }
+        return null;
+    }
+}

integracao/media/app/Providers/RequestURL.php

@@ -0,0 +1,103 @@
+<?php
+
+namespace app\Providers;
+
+class RequestURL
+{
+
+    private $method;
+    private $curl;
+    private $ssl;
+    private $post_field;
+    private $header;
+
+    const CONF_TIMEOUT = 30;
+
+    public function setUrl($url, $ssl = true)
+    {
+        $this->debug = debug_backtrace();
+        $this->curl = curl_init($url);
+        $this->ssl = is_bool($ssl) ? $ssl : true;
+    }
+
+    public function header($header)
+    {
+        $this->debug = debug_backtrace();
+        if (is_array($header)) {
+            $this->header = $header;
+        } else {
+            $this->header = array($header);
+        }
+    }
+
+    public function post_field($data, $json = false)
+    {
+        $this->debug = debug_backtrace();
+        if ($json) {
+            $this->post_field = $data;
+        } else {
+            $this->post_field = http_build_query($data);
+        }
+    }
+
+    public function method_request($method = 'GET')
+    {
+        $this->debug = debug_backtrace();
+        $this->method = strtoupper($method);
+    }
+
+    public function exec_request()
+    {
+        $this->debug = debug_backtrace();
+        $this->conf_request();
+
+        if (curl_error($this->curl)) {
+            return false;
+        }
+        $this->response = curl_exec($this->curl);
+        curl_close($this->curl);
+        return $this->response($this->response);
+    }
+
+    public function convert_xml_to_object()
+    {
+        $this->debug = debug_backtrace();
+        if (!$this->response) {
+            return false;
+        }
+        return simplexml_load_string($this->response);
+    }
+
+    private function response($result)
+    {
+        // logger('deburguer')->info(print_r($result, true));
+        if ($result) {
+            if (json_decode($result, true) !== null) {
+                return json_decode($result, true);
+            }
+            return $result;
+        } else {
+            return false;
+        }
+    }
+    ############################################################################
+    ###                           CONFIG. CURL                               ###
+    ############################################################################
+
+    private function conf_request()
+    {
+        curl_setopt($this->curl, CURLOPT_FOLLOWLOCATION, true);
+        curl_setopt($this->curl, CURLOPT_HTTPHEADER, $this->header);
+        curl_setopt($this->curl, CURLOPT_CUSTOMREQUEST, $this->method);
+        curl_setopt($this->curl, CURLOPT_RETURNTRANSFER, true);
+        curl_setopt($this->curl, CURLOPT_SSL_VERIFYHOST, $this->ssl);
+        curl_setopt($this->curl, CURLOPT_SSL_VERIFYPEER, $this->ssl);
+
+        if ($this->post_field) {
+            curl_setopt($this->curl, CURLOPT_POSTFIELDS, $this->post_field);
+        }
+
+        curl_setopt($this->curl, CURLOPT_CONNECTTIMEOUT, self::CONF_TIMEOUT);
+        curl_setopt($this->curl, CURLOPT_TIMEOUT, self::CONF_TIMEOUT);
+    }
+}

integracao/media/app/Providers/Requests.php

@@ -0,0 +1,144 @@
+<?php
+
+namespace app\Providers;
+
+class Requests
+{
+    /** @var string $token token de autenticação das requesições */
+    protected $token;
+
+    /** @var string $url url base das requsições */
+    protected $url;
+
+    /** @var string $metodo endpoint da requsição */
+    protected $metodo;
+
+    /** @var string $query query da requsição */
+    protected $query;
+
+    /** @var string $query tipo da requsição */
+    protected $requestType;
+
+    /** @var array $params parametros da request */
+    protected $params = array();
+
+    /** @var RequestURL $request description */
+    protected $request;
+
+    /** @var string $contentType tipo da requsição */
+    protected $contentType;
+
+    /** @var string $storage caminho dos arquivos */
+    public $storage = CONF_PATH_FILES;
+
+    function __construct()
+    {
+        $this->request = new RequestURL();
+        $this->setToken();
+        $this->setUrl(CONF_WHATSAPP_AUTH_URL);
+    }
+
+    function response($result)
+    {
+        if ($result) {
+            if (json_decode($result, true) !== null) {
+                return json_decode($result, true);
+            }
+            return $result;
+        } else {
+            return false;
+        }
+    }
+
+    function exec($typeAuth = 'Bearer')
+    {
+        $this->setQuery(json_encode($this->params)); //SET QUERY 
+        $this->request->setUrl($this->url . $this->metodo, false);
+
+        $header = array();
+
+        $header[] = "Authorization: $typeAuth {$this->token}";
+
+
+        if ($this->requestType == 'POST') {
+            $header[] = 'Content-Type: application/json';
+            $this->request->post_field($this->getQuery(), true);
+        }
+        $this->request->header($header);
+        $this->request->method_request($this->requestType);
+        logger('request')->info(print_r($header, true));
+        logger('request')->info($this->requestType);
+        return $this->request->exec_request();
+    }
+
+    /**
+     * Recebe o tipo de Requisi��o GET/POST
+     * 
+     * @return boolean
+     */
+    function requestType($req = null)
+    {
+        if (!$req) {
+            return $this->requestType;
+        }
+
+        if (strtoupper($req) == "GET") {
+            return $this->requestType = "GET";
+        } else if (strtoupper($req) == "POST") {
+            return $this->requestType = "POST";
+        }
+    }
+
+    /**
+     * Verifica se todos os parametros passados foram completados.
+     * 
+     * @param array $args
+     * @return true|false
+     */
+    function getArgs($args)
+    {
+        foreach ($args as $value) {
+            if (!$value) {
+                return false;
+            }
+        }
+        return true;
+    }
+
+    function setMetodo($metodo)
+    {
+        $this->metodo = $metodo;
+    }
+
+    /**
+     * Escreve a query para ser passada para o curl
+     * 
+     * @param string $query
+     */
+    function setQuery($query)
+    {
+        return $this->query .= $query;
+    }
+
+    /**
+     * retorna a string pronta da query do curl e limpa a variavel.
+     * 
+     * @return string $query
+     */
+    function getQuery()
+    {
+        $query = $this->query;
+        unset($this->query);
+        return $query;
+    }
+
+    function setToken($token = CONF_WHATSAPP_AUTH_TOKEN)
+    {
+        $this->token = $token;
+    }
+
+    public function setUrl($url)
+    {
+        $this->url = $url;
+    }
+}

integracao/media/app/Providers/WebHeader.php

@@ -0,0 +1,259 @@
+<?php
+
+namespace app\Providers;
+
+/**
+ * Description of WebHeader
+ *
+ * @author Lucas Awade
+ */
+class WebHeader
+{
+
+    /** @class support headers * */
+    private $headers = [
+        "Access-Control-Allow-Headers",
+        "Access-Control-Allow-Methods",
+        "Access-Control-Allow-Origin",
+        "Cache-Control",
+        "Connection",
+        "Content-Description",
+        "Content-Disposition",
+        "Content-Length",
+        "Access-Control-Max-Age",
+        "Content-Transfer-Encoding",
+        "Content-Type",
+        "Expires",
+        "Pragma",
+        "Location"
+    ];
+
+    /** @codes https://http.cat/ * */
+    const HTTP_CODE_RESPONSE = [
+        100 => 'Continue',
+        101 => 'Switching Protocols',
+        102 => 'Processing',
+        200 => 'OK',
+        201 => 'Created',
+        202 => 'Accepted',
+        204 => 'No Content',
+        206 => 'Partial Content',
+        207 => 'Multi-Status',
+        300 => 'Multiple Choices',
+        301 => 'Moves Permanently',
+        302 => 'Found',
+        303 => 'See Other',
+        304 => 'Not Modified',
+        305 => 'Use Proxy',
+        307 => 'Temporary Redirect',
+        308 => 'Permanent Redirect',
+        400 => 'Bad Request',
+        401 => 'Unauthorized',
+        402 => 'Payment Required',
+        403 => 'Forbidden',
+        404 => 'Not Found',
+        405 => 'Method Not Allowed',
+        406 => 'Not Acceptable',
+        408 => 'Request Timeout',
+        409 => 'Conflict',
+        410 => 'Gone',
+        411 => 'Length Required',
+        412 => 'Precondition Failed',
+        413 => 'Payload Too Large',
+        414 => 'Request-URI Too Long',
+        415 => 'Unsupported Media Type',
+        416 => 'Request Range Not Satisfiable',
+        417 => 'Expectation Failed',
+        418 => 'Im a teapot',
+        420 => 'Enhance Your Calm',
+        421 => 'Misdirected Request',
+        422 => 'Unprocessable Entity',
+        423 => 'Locked',
+        424 => 'Failed Dependency',
+        425 => 'Too Early',
+        426 => 'Upgrade Required',
+        429 => 'Too Many Requests',
+        431 => 'Request Header Fields Too Large',
+        444 => 'No Response',
+        450 => 'Blocked by Windows Parental Controls',
+        451 => 'Unavailable For Legal Reasons',
+        499 => 'Client Closed Request',
+        500 => 'Internal Server Error',
+        501 => 'Not Implemented',
+        502 => 'Bad Gateway',
+        503 => 'Service Unavailable',
+        504 => 'Gateway Timeout',
+        506 => 'Variant Also Negotiates',
+        507 => 'Insufficient Storage',
+        508 => 'Loop Detected',
+        509 => 'Bandwidth Limit Exceeded',
+        510 => 'Not Extended',
+        511 => 'Network Authentication Required',
+        599 => 'Network Connect Timeout Error'
+    ];
+
+    /**
+     * This variable set methods to use headers
+     * @var $methods
+     */
+    private $methods = [];
+
+    /**
+     * This variable for logs
+     * @var $log
+     */
+    private $log;
+
+    /**
+     * This variable for set new configs.
+     * @var $config
+     */
+    private $config;
+
+    ########################################################################
+    #####                        CLASS METHODS                         #####
+    ########################################################################
+
+    function __construct($config = null)
+    {
+        $this->config($config);
+        $this->blockRequest();
+    }
+
+    public function config($config)
+    {
+        if ($config) {
+            foreach ($config as $key => $val) {
+                $this->config[strtoupper($key)] = $val;
+            }
+        }
+        return $this->config;
+    }
+
+    public function API($contentType)
+    {
+        $this->methods([
+            "Access-Control-Allow-Origin" => ['*'],
+            "Content-Type" => $contentType,
+            "Access-Control-Allow-Methods" => ['GET', 'POST', 'PUT', 'DELETE'],
+            "Access-Control-Max-Age" => 0,
+            "Access-Control-Allow-Headers" => ['Origin', 'X-Requested-With', 'Content-Type', 'Accept', 'Authorization']
+        ]);
+        $this->bootstrap();
+    }
+
+    public function response($code)
+    {
+        if (array_key_exists($code, self::HTTP_CODE_RESPONSE)) {
+            header("HTTP/1.0 {$code} " . self::HTTP_CODE_RESPONSE[$code]);
+        }
+    }
+
+    public function redirect($url = null)
+    {
+        // $redirect = ($url ? $url : $this->config['REDIRECT']);
+        // if (strpos('http://', $redirect) === false && strpos('https://', $redirect) === false) {
+        //     $redirect = "http://$redirect";
+        // }
+        $redirect = $url ? $url : CONF_MIDDLEWARE_REDIRECT;
+        $this->methods([
+            "Location" => ($redirect)
+        ]);
+        $this->bootstrap();
+    }
+
+    public function fileTransfer($name, $file, $mimetype)
+    {
+        //logger('logggeeeee')->info(basename($name . "." . explode('/', $mimetype)[1]));
+        $this->methods([
+            "Content-Description" => 'File Transfer',
+            "Content-Transfer-Encoding" => "binary",
+            "Content-Type" => $mimetype,
+            "Cache-Control" => "must-revalidate",
+            "Content-Length" => filesize($file),
+            "Content-Disposition" => "attachment; filename=" . basename($name . "." . explode('/', $mimetype)[1]),
+            "Expires" => 0,
+            "Connection" => 'close',
+            "Pragma" => 'public'
+        ]);
+        $this->bootstrap();
+        ob_end_clean();
+        ob_start();
+        readfile($file);
+        ob_flush();
+    }
+
+    ########################################################################
+    #####                       PRIVATE METHODS                        #####
+    ########################################################################
+
+    private function bootstrap($header = null)
+    {
+        if (!$header && !$this->getMethods()) {
+            return null;
+        }
+        foreach ($header as $key => $val) {
+            if (!in_array($key, $this->headers)) {
+                array_push($this->headers, $key);
+            }
+        }
+
+        $this->methods($header);
+        $this->headers();
+        $this->clean();
+    }
+
+    private function blockRequest()
+    {
+        if ($this->config['BLOCK_REQUEST']) {
+            if (is_array($this->config['BLOCK_REQUEST'])) {
+                if (in_array($_SERVER['REMOTE_ADDR'], $this->config['BLOCK_REQUEST'])) {
+                    $this->log->info("BLOCK REQUEST: " . $_SERVER['REMOTE_ADDR']);
+                    $this->response(301);
+                    $this->redirect(($this->config['REDIRECT'] ? $this->config['REDIRECT'] : 'index.php'));
+                    exit(0);
+                }
+            } else if ($_SERVER['REMOTE_ADDR'] == $this->config['BLOCK_REQUEST']) {
+                $this->log->info("BLOCK REQUEST: " . $_SERVER['REMOTE_ADDR']);
+                $this->response(301);
+                $this->redirect($this->config['REDIRECT']);
+                exit(0);
+            }
+        }
+    }
+
+    private function headers()
+    {
+        foreach ($this->methods as $key => $header) {
+            if (in_array($key, $this->headers)) {
+                header("{$key}: {$header}");
+            }
+        }
+    }
+
+    private function methods($header)
+    {
+        foreach ($header as $key => $val) {
+            $method = str_replace(' ', '-', ucwords(str_replace('-', ' ', $key)));
+            if (is_array($val)) {
+                $this->methods[$method] = implode(',', $val);
+            } else {
+                $this->methods[$method] = $val;
+            }
+        }
+    }
+
+    private function clean()
+    {
+        unset($this->methods);
+    }
+
+    ########################################################################
+    #####                       GETS AND SETTERS                       #####
+    ########################################################################
+
+    function getMethods()
+    {
+        return $this->methods;
+    }
+}

integracao/media/app/Providers/whatsapp.php

@@ -0,0 +1,9 @@
+<?php
+
+namespace app\Providers;
+
+use app\Providers\Positus;
+
+class Whatsapp extends Positus
+{
+}

integracao/media/bd

@@ -0,0 +1,9 @@
+HOST_DB="192.168.115.65"
+BASE_DB="pbx"
+USUARIO="contacte"
+SENHA="ctepgSQL"
+PORTA_DB="5432"
+HOST_SCK="127.0.0.1"
+PORTA_SCK="5038"
+USUARIO_SCK="manager"
+SENHA_SCK="manager007"

integracao/media/client.php

@@ -0,0 +1,146 @@
+<?php
+    $tpLayout = 1;
+    $files = "integracao/media/public/";
+    
+    if($_SESSION['SSToken'] != $_GET['t']){
+        $jsStartup[] = "window.close()";
+    } else {
+        unset($_SESSION['SSToken']);
+    }
+    
+?>
+<!DOCTYPE html>
+<html>
+<head>
+    <meta http-equiv="cache-control" content="max-age=0" />
+    <meta http-equiv="cache-control" content="no-cache" />
+    <meta http-equiv="expires" content="0" />
+    <meta http-equiv="expires" content="Tue, 01 Jan 1980 1:00:00 GMT" />
+    <meta http-equiv="pragma" content="no-cache" />
+    <meta name="viewport" content="width=device-width, initial-scale=1.0" />
+    <title>Multi Channel | Simples Chat</title>
+    <link rel="icon" href="<?= $files ?>images/favicon.ico" />
+    <link rel="stylesheet" href="<?= $files ?>css/styles.css" />
+</head>
+
+<body>
+    <div class="grid">
+        <div class="top"></div>
+        <div class="bottom"></div>
+        <!-- App -->
+        <div class="app">
+            <div class="sidebar">
+                <!-- Sidebar header -->
+                <div class="sidebar-header">
+                    <div class="sidebar-name">
+                        <span class="sidebar-span"><span id="nameagent" style="text-transform: uppercase"></span> - <span id="myuniqueid"></span></span>
+                        <span class="sidebar-span" id="queueagente"></span>
+                        <span class="sidebar-span">STATUS: <span class="status-connect" id="status_agent"></span></span>
+                    </div>
+                    <div class="sidebar-header-icons">
+                        <div id="btnsPause"></div>
+                        <img src="<?= $files ?>images/power.svg" id="exitSystem" alt="Desconectar do Chat" title="Sair do sistema"/>
+                    </div>
+                </div>
+                <div class="chats" id="chats"></div>
+            </div>
+            <div class="main">
+                <div class="chat-window-header">
+                    <div class="chat-window-header-left" id="headermediaagent">
+                        <img class="chat-window-contact-image" src="<?= $files ?>images/whatsapp.png" />
+                        <div class="contact-name-and-status-container">
+                            <span class="chat-window-contact-name"></span>
+                            <span class="chat-window-contact-status">WhatsApp</span>
+                        </div>
+                    </div>
+
+                    <div class="chat-window-header-right" id="headerbuttonsagent">
+                        <div class="chat-window-header-right-commands btn-info" id="tranferagent" title="Transferir atendimento">
+                            <img class="chat-window-menu-icon" src="<?= $files ?>images/redo.svg" />
+                            <span class="chat-window-menu-span"> Transferir</span>
+                        </div>
+
+                        <div class="chat-window-header-right-commands btn-danger" id="finalizaratendimento" title="Finalizar atendimento">
+                            <img class="chat-window-menu-icon" src="<?= $files ?>images/cross-circle.svg" />
+                            <span class="chat-window-menu-span"> Finalizar</span>
+                        </div>
+                    </div>
+                </div>
+                
+                <div class="chat-window" id="chatwindowagent">
+                    <div class="type-window-image" id="welcometomessage">
+                        <h1>Bem-vindo</h1>
+                        <h2>Seu canal de atendimento por mensagens!</h2>
+                        <img src="<?= $files ?>images/community_message.svg" />
+                    </div>
+
+                    <div class="type-message-bar-icons-upload" id="uploadfiles">
+                        <label for="uploadfile" class="type-message-bar-icons-upload-btn" style="cursor: pointer;" title="Anexar arquivo">
+                            <img src="<?= $files ?>images/file.svg" />
+                        </label>
+                        <input id="uploadfile" accept="*" type="file"
+                            multiple="" style="display: none;">
+
+                        <label for="uploadimage" class="type-message-bar-icons-upload-btn" style="cursor: pointer;" title="Enviar uma imagem">
+                            <img src="<?= $files ?>images/picture.svg">
+                        </label>
+                        <input id="uploadimage" accept="image/*,video/mp4,video/3gpp,video/quicktime" type="file" multiple="" style="display: none;">
+                    </div>
+
+                    <div class="type-message-bar" id="typemessagebar">
+                        <div class="type-message-bar-left">
+                            <img src="<?= $files ?>images/microphone.svg" id="voicerecorder" title="Enviar mensagem de audio"/>
+                            <img src="<?= $files ?>images/clip.svg" id="imgclip" title="Anexar arquivo ou imagem"/>
+                        </div>
+
+                        <div class="type-message-bar-center">
+                            <textarea rows="1" type="text" id="fieldsendmessage" placeholder="Escreva uma mensagem" style="resize: none;"></textarea>
+                        </div>
+                        <div class="type-message-bar-right flex-center">
+                            <img src="<?= $files ?>images/paper-plane.svg" title="Enviar mensagem"/>
+                        </div>
+                    </div>
+
+                </div>
+            </div>
+        </div>
+    </div>
+
+    <div id="modalselect" class="modal">
+        <div class="modal-content">
+            <div class="modal-header">
+                <div class="modal-header-title"></div>
+                <span class="close">&times;</span>
+            </div>
+            <div class="modal-body">
+                <div class="modal-content-body"></div>
+            </div>
+
+            <div class="modal-footer">
+                <div class="modal-footer-content flex-1" id="footer-content-left"></div>
+                <div class="modal-footer-content flex-right" id="footer-content-right"></div>
+            </div>
+        </div>
+    </div>
+
+    <script>
+        let modal = document.getElementById("modalselect");
+        let span = document.getElementsByClassName("close")[0];
+
+        span.onclick = function () {
+            modal.style.display = "none";
+        }
+        window.onclick = function (event) {
+            if (event.target == modal) {
+                modal.style.display = "none";
+            }
+        }
+    </script>
+    <script src="<?= $files ?>js/jquery-3.6.0.min.js"></script>
+    <script src="<?= $files ?>js/config.js"></script>
+    <script src="<?= $files ?>js/cronometro.js"></script>
+    <script src="<?= $files ?>js/requests.js"></script>
+    <script src="<?= $files ?>js/util.js"></script>
+    <script src="<?= $files ?>js/main.js"></script>
+</body>
+</html>

integracao/media/composer.json

@@ -0,0 +1,22 @@
+{
+    "name": "simplesip/whatsapp",
+    "description": "Projeto WhatsApp",
+    "authors": [{
+        "name": "Simples IP Desenvolvimento",
+        "email": "lucasawade46@gmail.com"
+    }],
+    "autoload": {
+        "psr-4": {
+            "app\\": "app/",
+            "scripts\\": "scripts/",
+            "websocket\\": "websocket/",
+            "service\\": "service/",
+            "tests\\": "tests/"
+        }
+    },
+    "require": {
+        "cboden/ratchet": "^0.4.4",
+        "textalk/websocket": "^1.3.1",
+        "twilio/sdk": "^5.42.2"
+    }
+}

integracao/media/config/agent.php

@@ -0,0 +1,15 @@
+<?php
+
+/*
+|--------------------------------------------------------------------------
+| Eventos
+|--------------------------------------------------------------------------
+|
+| Eventos utilizados pelo gerenciamento dos atendimentos.
+|
+*/
+define("CONF_AGENT_STATUS_LIVRE", 'LIVRE');
+define("CONF_AGENT_STATUS_OCUPADO", 'OCUPADO');
+define("CONF_AGENT_STATUS_PAUSA", 'PAUSA');
+define("CONF_AGENT_STATUS_INDISPONIVEL", 'INDISPONIVEL');
+define("CONF_AGENT_STATUS_CHAMANDO", 'CHAMANDO');

integracao/media/config/app.php

@@ -0,0 +1,78 @@
+<?php
+
+/*
+|--------------------------------------------------------------------------
+| Nome Agente Resposta
+|--------------------------------------------------------------------------
+|
+| Nome que apresentará as mensages de comando
+|
+*/
+define("CONF_NAME_REPONSE", 'Simples IP');
+
+/*
+|--------------------------------------------------------------------------
+| Log
+|--------------------------------------------------------------------------
+|
+| Local para armazenar os dados referente a API utilzada.
+|
+*/
+define("CONF_LOG_PATH", '/var/www/html/aplicativo/integracao/media/storage/log/');
+
+
+/*
+|--------------------------------------------------------------------------
+| Configuracao de Middleware
+|--------------------------------------------------------------------------
+|
+| Redirecionamento para página inicial do projeto
+|
+*/
+define('CONF_MIDDLEWARE_REDIRECT',  $_SERVER['REQUEST_SCHEME'] . '://' . $_SERVER['SERVER_NAME']);
+define('CONF_MIDDLEWARE_LINKUPLOAD', CONF_MIDDLEWARE_REDIRECT . '/integracao/media/link/');
+
+
+/*
+|--------------------------------------------------------------------------
+| Configuracao do Banco de dados
+|--------------------------------------------------------------------------
+|
+| Credencias para a conexão com o banco de dados
+|
+*/
+define('CONF_DB_DRIVER', 'pgsql');
+define('CONF_DB_HOST', '192.168.115.65');
+define('CONF_DB_PORT', '5432');
+define('CONF_DB_BASE', 'pbx');
+define('CONF_DB_USER', '');
+define('CONF_DB_PASSWD', '');
+
+/*
+|--------------------------------------------------------------------------
+| Configuracao de MEDIA SIMPLES IP
+|--------------------------------------------------------------------------
+|
+| Configuração para a media do PBX
+|
+*/
+define('CONF_MEDIA_PBX', 99);
+
+/*
+|--------------------------------------------------------------------------
+| Configuracao de Protocolo
+|--------------------------------------------------------------------------
+|
+| Configuração geral de protocolo
+|
+*/
+define('CONF_PROTOCOL_TENTATIVAS_GERAR', 5);
+
+define('CONF_PATH_FILES', '/var/www/html/aplicativo/integracao/media/storage/files/');
+
+/*
+|--------------------------------------------------------------------------
+| Informações da aplicação
+|--------------------------------------------------------------------------
+*/
+define('INFO_VERSION_SYSTEM', '1.0.0');

integracao/media/config/display_errors.php

@@ -0,0 +1,15 @@
+<?php
+
+error_reporting(E_ERROR);
+ini_set('display_errors', CONF_LOG_DISPLAY_ACTIVE);
+ini_set("memory_limit", "512M");
+
+$filename = CONF_LOG_PATH . CONF_LOG_DISPLAY_NAME;
+
+if (!file_exists($filename)) {
+    file_put_contents($filename, '');
+    exec(" chown pbx:pbx {$filename}");
+}
+ini_set('log_errors', CONF_LOG_DISPLAY_ACTIVE);
+ini_set('error_log', $filename);
+ini_set('log_errors_max_len', 4096);

integracao/media/config/event.php

@@ -0,0 +1,23 @@
+<?php
+
+/*
+|--------------------------------------------------------------------------
+| Eventos
+|--------------------------------------------------------------------------
+|
+| Eventos utilizados pelo gerenciamento dos atendimentos.
+|
+*/
+
+// define("CONF_EVENT_WHATSAPP_ATENDIDA", 'MD_ATENDIDA');
+define("CONF_EVENT_ESPERA", 'EMESPERA');
+// define("CONF_EVENT_WHATSAPP_CANCELADA", 'MD_CANCELADO');
+define("CONF_EVENT_TIMEOUT_CLIENTE", 'TIMEOUT_CALLER');
+define("CONF_EVENT_TIMEOUT_AGENTE", 'TIMEOUT_AGENT');
+define("CONF_EVENT_TIMERMINO_CLIENTE", 'COMPLETE_CALLER');
+define("CONF_EVENT_TIMERMINO_AGENTE", 'COMPLETE_AGENT');
+define("CONF_EVENT_ABANDONADA", 'ABANDON');
+define("CONF_EVENT_TRANSFER", 'TRANSFER');
+define("CONF_EVENT_START", 'START');
+define("CONF_EVENT_ERRO_ATEND", 'LOST_CONNECTION');
+// define("CONF_EVENT_WHATSAPP_OCUPADO", 'MD_OCUPADO');

integracao/media/config/helpers.php

@@ -0,0 +1,74 @@
+<?php
+
+use app\Interfaces\IApiMedia;
+use app\Providers\ApiTelegram;
+use app\Providers\Logger;
+use app\Providers\Positus;
+use app\Providers\Whatsapp;
+
+function logger($name = null, $active = true)
+{
+    return new Logger(($name ? $name . "_" . date('Ymd') : 'logger_' . date('Ymd')), $active, CONF_LOG_PATH);
+}
+
+function whereIn($array)
+{
+    if (is_array($array)) {
+        return "'" . implode("','", $array) . "'";
+    }
+    return "'$array'";
+}
+/**
+ * undocumented function summary
+ *
+ * Undocumented function long description
+ *
+ * @param Type $var Description
+ * @return IApiMedia
+ * @throws conditon
+ **/
+function returnChannel($channel)
+{
+    switch ($channel) {
+        case CONF_WHATSAPP_CHANNEL:
+            return new Positus();
+        case CONF_TELEGRAM_CHANNEL:
+            return new ApiTelegram();
+    }
+}
+
+function ConvertWavToMp3($fileOrig)
+{
+    try {
+        // ffmpeg -i 61f1a021ca8908.72216404_1643308267776 61f1a021ca8908.72216404_1643308267776
+        $cmd = "ffmpeg -y -i $fileOrig $fileOrig.mp3";
+        exec($cmd);
+        copy($fileOrig . ".mp3", $fileOrig);
+    } catch (\Exception $th) {
+        throw $th;
+    }
+}
+//retorna uma string sem acentos
+function removeAcentos($str, $upper = False)
+{
+    $text = array('À', 'Á', 'Â', 'Ã', 'Ä', 'Å', 'Æ', 'Ç', 'È', 'É', 'Ê', 'Ë', 'Ì', 'Í', 'Î', 'Ï', 'Ð', 'Ñ', 'Ò', 'Ó', 'Ô', 'Õ', 'Ö', 'Ø', 'Ù', 'Ú', 'Û', 'Ü', 'Ý', 'Þ', 'ß', 'à', 'á', 'â', 'ã', 'ä', 'å', 'æ', 'ç', 'è', 'é', 'ê', 'ë', 'ì', 'í', 'î', 'ï', 'ð', 'ñ', 'ò', 'ó', 'ô', 'õ', 'ö', 'ø', 'ù', 'ú', 'û', 'ü', 'ý');
+    $subs = array('A', 'A', 'A', 'A', 'A', 'A', 'A', 'C', 'E', 'E', 'E', 'E', 'I', 'I', 'I', 'I', 'D', 'N', 'O', 'O', 'O', 'O', 'O', 'O', 'U', 'U', 'U', 'U', 'U', 'P', 'B', 'a', 'a', 'a', 'a', 'a', 'a', 'a', 'c', 'e', 'e', 'e', 'e', 'i', 'i', 'i', 'i', 'o', 'n', 'o', 'o', 'o', 'o', 'o', 'o', 'u', 'u', 'u', 'u', 'y');
+    for ($i = 0; $i < strlen($str); $i++) {
+        $j = array_search($str[$i], $text);
+        if ($j)
+            $str[$i] = $subs[$j];
+    }
+
+    if ($upper)
+        $str = strtoupper($str);
+    return ($str);
+}
+
+//retorna uma string sem acentos
+function removeAcentosArray(array $str)
+{
+    foreach ($str as $key => $value) {
+        $str[$key] =  removeAcentos($value);
+    }
+    return ($str);
+}

integracao/media/config/log.php

@@ -0,0 +1,32 @@
+<?php
+
+/*
+|--------------------------------------------------------------------------
+| Display Error
+|--------------------------------------------------------------------------
+|
+| Configuracao do arquivo log display_error
+|
+*/
+define("CONF_LOG_DISPLAY_ACTIVE", true);
+define("CONF_LOG_DISPLAY_NAME",'display_errors.log');
+    
+/*
+|--------------------------------------------------------------------------
+| Log Controllers
+|--------------------------------------------------------------------------
+|
+|
+*/
+define("CONF_LOG_CONTROLLERS_ACTIVE", true);
+define("CONF_LOG_CONTROLLERS_NAME",'controllers.log');
+
+/*
+|--------------------------------------------------------------------------
+| Log Database
+|--------------------------------------------------------------------------
+|
+|
+*/
+define("CONF_LOG_DATABASE_ACTIVE", true);
+define("CONF_LOG_DATABASE_NAME",'database.log');

integracao/media/config/middleware.php

@@ -0,0 +1,25 @@
+<?php
+
+/*
+|--------------------------------------------------------------------------
+| Configuracao do Middleware
+|--------------------------------------------------------------------------
+|
+| Variaveis gerenericas para serem iniciadas no momento que o projeto for
+| executado.
+|
+*/
+
+return $config = [
+    'REDIRECT' => CONF_MIDDLEWARE_REDIRECT,
+    /** @BLOCK_REQUEST CONDUZ REDIRECIONAMENTOS DE REQUISICOES INVALIDAS E BLOQUEADAS * */
+    'BLOCK_REQUEST' => [],
+    /** @ACCEPT_HEADERS LIBERA HEADERS PARA SEREM UTILIZANDOS * */
+    'ACCEPT_HEADERS' => ['Location', 'Access-Control-Allow-Origin', 'Access-Control-Max-Age', 'Expires'],
+    /** @API_HEADER DEFINE OS HEADERS E SEUS VALORES PARA COMPOR A ESTRUTURA DAS API * */
+    'API_HEADER' => [],
+    /** @DOWNLOAD_HEADER DEFINE OS HEADERS E SEUS VALORES PARA TRANSFERENCIA DE ARQUIVOS * */
+    'DOWNLOAD_HEADER' => ["Cache-Control" => 'must-revalidate', 'Connection' => 'close'],
+    /** @LINK_UPLOAD DEFINE A URL QUE SERA UTILIZADA PARA FAZER O UPLOAD DOS ARQUIVOS DE WHATSAPP * */
+    'LINK_UPLOAD' => CONF_MIDDLEWARE_LINKUPLOAD
+];

integracao/media/config/moments.php

@@ -0,0 +1,18 @@
+<?php
+
+/*
+|--------------------------------------------------------------------------
+| Momonts
+|--------------------------------------------------------------------------
+|
+| Eventos utilizados pelo gerenciamento dos atendimentos.
+|
+*/
+
+define("CONF_MOMENT_SAUDACAO", 'SAUDACAO');
+define("CONF_MOMENT_INICIAR_ATENDIMENTO", 'INICIAR_ATENDIMENTO');
+define("CONF_MOMENT_FINALIZAR_ATENDIMENTO", 'FINALIZAR_ATENDIMENTO');
+define("CONF_MOMENT_CANCELAR_FILA", 'CANCELAR_FILA'); //entrou na fila mas n tem agente logado
+define("CONF_MOMENT_ENTRAR_FILA_SEM", 'ENTRAR_FILA_SEM'); //entrou na fila mas n tem agente livre
+define("CONF_MOMENT_ENTRAR_FILA_COM", 'ENTRAR_FILA_COM');
+define("CONF_MOMENT_ERRO_ATEND", 'LOST_CONNECTION');// quando estiver em atendimento e perder a conexão com websocket

integracao/media/config/telegram.php

@@ -0,0 +1,60 @@
+<?php
+
+/*
+|--------------------------------------------------------------------------
+| Auth
+|--------------------------------------------------------------------------
+|
+| Local para armazenar os dados referente a API utilzada.
+|
+*/
+define("CONF_TELEGRAM_AUTH_TOKEN", 'eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiJ9.eyJhdWQiOiIxIiwianRpIjoiNGViZDYxOTJmMThhNTU2OGVlMDQ5ZDM3NDYzYTZmNDg5YjcxYjQyMGNhYzZmYWM0OWI5MjBkMmIxM2MzMzFmZDExMjAzMzhiZDhiODE5NWUiLCJpYXQiOjE2MjA4MzI1MTYsIm5iZiI6MTYyMDgzMjUxNiwiZXhwIjoxNjUyMzY4NTE2LCJzdWIiOiIyOTQ1Iiwic2NvcGVzIjpbXX0.mPLDDdSZuL6XlZbJ_xRNxebZgKKnYPS7Ecuit_8nPKRwLkY4MCuUA7UVWgt7Z7IG6PfNaxWzZtld7qQ_grV469Va_UbGbD342FJnL6iMVrXRv8_ybArS5J65zRR50zclexaKklplRxfebMIo6eovTJrc9kOeUPbfD-vztVB-MEXdW8sH4BTl23p8XVSxRhAegCcd9eA_IDymUpRJ8XPjJ_ZD2KkOXgucBwotl4srE3CweTdbKtCLqZfQcePE0rxxcDN6d4R0vj5TU2ze0iL-jwNUV1Gk4CF6lHqTr-8xqEzNsPHlJSsLFwmrlAqokgVFLA4ktfywBYZmzI6VJRODyqNuA-sf1KKDcWmVy6y1wdbX0pKiE96yHp86IO0Dqb7nZTH035rC7Ml0UTAo0-AmO-1WRS2BCtirBTpP9EGzWtBElwKLpPzokwbiae-GZgykDO9HUbGSm5GV8zvVGRhRNys_kbXjJaL_0DcHevHlcnEQDHqIX0-3fP5uvC5NhFSXBOtzJ796DLYpUXCunAsh5KzDFGdK_VTP6Xhsf2YGofn1okyHgU0J1B-a9F3AZpMYdnv7_FQC_SuZJ8mXFcoFSGI8F6RfjsO9dVY-N6MHsNQ8vWCkf4c4bv0XhBgPz5Uo3kOETpvzQjgmeptC7Wl4G_jG4RoVSjnH-QnLpdrO9zg');
+define("CONF_TELEGRAM_AUTH_URL", 'http://192.168.115.75:3003/message/');
+
+/*
+|--------------------------------------------------------------------------
+| Channel
+|--------------------------------------------------------------------------
+|
+| Informa o tipo de midia utilizado para gravar no banco de dados.
+| -> Facilita da identificacao durante um atendimento.
+|
+*/
+define("CONF_TELEGRAM_CHANNEL", 'TELEGRAM');
+
+/*
+|--------------------------------------------------------------------------
+| Database
+|--------------------------------------------------------------------------
+|
+| Anexa um prefixo nas tabelas do banco de dados.
+| -> Em caso de tabelas separadas para o controle de dados.
+|
+*/
+define("CONF_TELEGRAM_DATABASE", '');
+
+/*
+|--------------------------------------------------------------------------
+| Timeout
+|--------------------------------------------------------------------------
+|
+| Informa o tempo em segundos para os tipos de alertas.
+|
+*/
+define("CONF_TELEGRAM_TIMEOUT_CLIENT_AVISO_RESPOSTA", 120);
+define("CONF_TELEGRAM_TIMEOUT_CLIENT_RESPOSTA", 180);
+
+define("CONF_TELEGRAM_TIMEOUT_AGENT_AVISO", 1800);
+define("CONF_TELEGRAM_TIMEOUT_AGENT_DESCONEXAO", 1980);
+define("CONF_TELEGRAM_TIMEOUT_AGENT_CLASSIFICACAO", 180);
+
+/*
+|--------------------------------------------------------------------------
+| Log
+|--------------------------------------------------------------------------
+|
+| Informacoes de local e atividade do registro de log e o nome do arquivo.
+|
+*/
+define("CONF_TELEGRAM_LOG_NAME_PATH", 'whatsapp');
+define("CONF_TELEGRAM_LOG_ACTIVE", true);

integracao/media/config/whatsapp.php

@@ -0,0 +1,60 @@
+<?php
+
+/*
+|--------------------------------------------------------------------------
+| Auth
+|--------------------------------------------------------------------------
+|
+| Local para armazenar os dados referente a API utilzada.
+|
+*/
+define("CONF_WHATSAPP_AUTH_TOKEN", 'eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiJ9.eyJhdWQiOiIxIiwianRpIjoiNzNjYWMyMDQ0ZmUwNDRjZmM4ZGM1YmNhMjVjMjNmOWY3ZTM3ZjNlODM4OWFhNmQwYjgxMWQ0M2RlYzM2MGI4NWY3MjZiYzQxZjQxOWZmODgiLCJpYXQiOjE2NTIzODUyODAuNzE5Nzg2LCJuYmYiOjE2NTIzODUyODAuNzE5Nzg5LCJleHAiOjE2ODM5MjEyODAuNzE3NTkxLCJzdWIiOiIyOTQ1Iiwic2NvcGVzIjpbXX0.s1gK_z4-95xHBd4DgMURH4BoZhObWxrEpMbp5h4zVC2qKi8YT88KAxKbFTGoscnaASXc42RLJ19Q0ptM-canWgmJ3jHLYerRLrM7YMowe_FhpQmaso5GuEk64tP27FywMixi3ULI2yf0u9KCbfUVxnVNLfxeaLeI90hxJxuIna72loGFMf-sDRg5UEb4AynosC3aNglslVUUpIvZt4CocpSbFjnO_MpCKCxwEA0E542ps-mkvld1wz5xp6YO9SkJ7XhmKbIm5Axh4bQgSkMfufghr7Xy9eXjS-9lCmC1k8sUoD4wu6W4lkUkzXYtds8AjGpqoOpxHBfiqBiJTO1o8AekkXq1X1VEzAY1GpzEQ64KEzfAk0h4Qjo_jc2FROeMto65AK7PKzOohrUUlXoWGMxZI9TnIRzlZ1G8CBMIomK8z_Ppgw41nd9mGOrd399YLlJa0BJZelLSjnTuFzdXnW90FYpapxoB7TRNdtg-DO3cUKioKwjq2lSkIbZKCvmQ9BPwZiGnm8Ft4YBh9o_AEWR2a1kEUr6xxQL6BFXnNTACYgzOTHt3TY5hMYxh93KM8aKni0oBcPfuIG9FcyabinmdNiyLNPH8NM4rhhnW-4hajvcfouNjkddbwtxK9gAgmp_VkP8ohZtDbgZ7yAHEZdIoyVuGouVhgVlZDEa2h3E');
+define("CONF_WHATSAPP_AUTH_URL", 'https://api.positus.global/v2/whatsapp/numbers/ea4c9088-e34e-49ce-ba02-8ea55e6fdaa4/');
+
+/*
+|--------------------------------------------------------------------------
+| Channel
+|--------------------------------------------------------------------------
+|
+| Informa o tipo de midia utilizado para gravar no banco de dados.
+| -> Facilita da identificacao durante um atendimento.
+|
+*/
+define("CONF_WHATSAPP_CHANNEL", 'whatsapp');
+
+/*
+|--------------------------------------------------------------------------
+| Database
+|--------------------------------------------------------------------------
+|
+| Anexa um prefixo nas tabelas do banco de dados.
+| -> Em caso de tabelas separadas para o controle de dados.
+|
+*/
+define("CONF_WHATSAPP_DATABASE", '');
+
+/*
+|--------------------------------------------------------------------------
+| Timeout
+|--------------------------------------------------------------------------
+|
+| Informa o tempo em segundos para os tipos de alertas.
+|
+*/
+define("CONF_WHATSAPP_TIMEOUT_CLIENT_AVISO_RESPOSTA", 120);
+define("CONF_WHATSAPP_TIMEOUT_CLIENT_RESPOSTA", 180);
+
+define("CONF_WHATSAPP_TIMEOUT_AGENT_AVISO", 1800);
+define("CONF_WHATSAPP_TIMEOUT_AGENT_DESCONEXAO", 1980);
+define("CONF_WHATSAPP_TIMEOUT_AGENT_CLASSIFICACAO", 180);
+
+/*
+|--------------------------------------------------------------------------
+| Log
+|--------------------------------------------------------------------------
+|
+| Informacoes de local e atividade do registro de log e o nome do arquivo.
+|
+*/
+define("CONF_WHATSAPP_LOG_NAME_PATH", 'whatsapp');
+define("CONF_WHATSAPP_LOG_ACTIVE", true);

integracao/media/database/att-v2.sql

@@ -0,0 +1,282 @@
+CREATE TABLE pbx_notifica_media (
+    id SERIAL NOT NULL PRIMARY KEY,
+    uniqueid character varying NOT NULL,
+    src character varying NOT NULL,
+    msg character varying NOT NULL,
+    notif_date timestamp WITHOUT TIME ZONW DEFAULT(NOW())
+);
+
+CREATE TABLE pbx_lista_negra_palavras (
+    id SERIAL NOT NULL PRIMARY KEY,
+    palavra character varying NOT NULL,
+    date_create timestamp WITHOUT TIME ZONW DEFAULT(NOW())
+);
+
+INSERT INTO
+    pbx_lista_negra_palavras (palavra)
+VALUES
+    ('Anus'),
+    ('Baba-ovo'),
+    ('Babaovo'),
+    ('Babaca'),
+    ('Bacura'),
+    ('Bagos'),
+    ('Baitola'),
+    ('Bebum'),
+    ('Besta'),
+    ('Bicha'),
+    ('Bisca'),
+    ('Bixa'),
+    ('Boazuda'),
+    ('Boceta'),
+    ('Boco'),
+    ('Boiola'),
+    ('Bolagato'),
+    ('Boquete'),
+    ('Bolcat'),
+    ('Bosseta'),
+    ('Bosta'),
+    ('Bostana'),
+    ('Brecha'),
+    ('Brexa'),
+    ('Brioco'),
+    ('Bronha'),
+    ('Buca'),
+    ('Buceta'),
+    ('Bunda'),
+    ('Bunduda'),
+    ('Burra'),
+    ('Burro'),
+    ('Busseta'),
+    ('Cachorra'),
+    ('Cachorro'),
+    ('Cadela'),
+    ('Caga'),
+    ('Cagado'),
+    ('Cagao'),
+    ('Cagona'),
+    ('Canalha'),
+    ('Caralho'),
+    ('Casseta'),
+    ('Cassete'),
+    ('Checheca'),
+    ('Chereca'),
+    ('Chibumba'),
+    ('Chibumbo'),
+    ('Chifruda'),
+    ('Chifrudo'),
+    ('Chota'),
+    ('Chochota'),
+    ('Chupada'),
+    ('Chupado'),
+    ('Clitoris'),
+    ('Cocaina'),
+    ('Coco'),
+    ('Corna'),
+    ('Corno'),
+    ('Cornuda'),
+    ('Cornudo'),
+    ('Corrupta'),
+    ('Corrupto'),
+    ('Cretina'),
+    ('Cretino'),
+    ('Cruz-credo'),
+    ('Cu'),
+    ('Culhao'),
+    ('Curalho'),
+    ('Cuzao'),
+    ('Cuzuda'),
+    ('Cuzudo'),
+    ('Debil'),
+    ('Debiloide'),
+    ('Defunto'),
+    ('Demonio'),
+    ('Difunto'),
+    ('Doida'),
+    ('Doido'),
+    ('Egua'),
+    ('Escrota'),
+    ('Escroto'),
+    ('Esporrada'),
+    ('Esporrado'),
+    ('Esporro'),
+    ('Estupida'),
+    ('Estupidez'),
+    ('Estupido'),
+    ('Fedida'),
+    ('Fedido'),
+    ('Fedor'),
+    ('Fedorenta'),
+    ('Feia'),
+    ('Feio'),
+    ('Feiosa'),
+    ('Feioso'),
+    ('Feioza'),
+    ('Feiozo'),
+    ('Felacao'),
+    ('Fenda'),
+    ('Foda'),
+    ('Fodao'),
+    ('Fode'),
+    ('FodidaFodido'),
+    ('Fornica'),
+    ('Fudendo'),
+    ('Fudecao'),
+    ('Fudida'),
+    ('Fudido'),
+    ('Furada'),
+    ('Furado'),
+    ('Furão'),
+    ('Furnica'),
+    ('Furnicar'),
+    ('Furo'),
+    ('Furona'),
+    ('Gaiata'),
+    ('Gaiato'),
+    ('Gay'),
+    ('Gonorrea'),
+    ('Gonorreia'),
+    ('Gosma'),
+    ('Gosmenta'),
+    ('Gosmento'),
+    ('Grelinho'),
+    ('Grelo'),
+    ('Homo-sexual'),
+    ('Homossexual'),
+    ('Homossexual'),
+    ('Idiota'),
+    ('Idiotice'),
+    ('Imbecil'),
+    ('Iscrota'),
+    ('Iscroto'),
+    ('Japa'),
+    ('Ladra'),
+    ('Ladrao'),
+    ('Ladroeira'),
+    ('Ladrona'),
+    ('Lalau'),
+    ('Leprosa'),
+    ('Leproso'),
+    ('Lésbica'),
+    ('Macaca'),
+    ('Macaco'),
+    ('Machona'),
+    ('Machorra'),
+    ('Manguaca'),
+    ('Mangua¦a'),
+    ('Masturba'),
+    ('Meleca'),
+    ('Merda'),
+    ('Mija'),
+    ('Mijada'),
+    ('Mijado'),
+    ('Mijo'),
+    ('Mocrea'),
+    ('Mocreia'),
+    ('Moleca'),
+    ('Moleque'),
+    ('Mondronga'),
+    ('Mondrongo'),
+    ('Naba'),
+    ('Nadega'),
+    ('Nojeira'),
+    ('Nojenta'),
+    ('Nojento'),
+    ('Nojo'),
+    ('Olhota'),
+    ('Otaria'),
+    ('Ot-ria'),
+    ('Otario'),
+    ('Ot-rio'),
+    ('Paca'),
+    ('Paspalha'),
+    ('Paspalhao'),
+    ('Paspalho'),
+    ('Pau'),
+    ('Peia'),
+    ('Peido'),
+    ('Pemba'),
+    ('Pênis'),
+    ('Pentelha'),
+    ('Pentelho'),
+    ('Perereca'),
+    ('Peru'),
+    ('Pica'),
+    ('Picao'),
+    ('Pilantra'),
+    ('Piranha'),
+    ('Piroca'),
+    ('Piroco'),
+    ('Piru'),
+    ('Porra'),
+    ('Prega'),
+    ('Prostibulo'),
+    ('Prost-bulo'),
+    ('Prostituta'),
+    ('Prostituto'),
+    ('Punheta'),
+    ('Punhetao'),
+    ('Pus'),
+    ('Pustula'),
+    ('Puta'),
+    ('Puto'),
+    ('Puxa-saco'),
+    ('Puxasaco'),
+    ('Rabao'),
+    ('Rabo'),
+    ('Rabuda'),
+    ('Rabudao'),
+    ('Rabudo'),
+    ('Rabudona'),
+    ('Racha'),
+    ('Rachada'),
+    ('Rachadao'),
+    ('Rachadinha'),
+    ('Rachadinho'),
+    ('Rachado'),
+    ('Ramela'),
+    ('Remela'),
+    ('Retardada'),
+    ('Retardado'),
+    ('Ridícula'),
+    ('Rola'),
+    ('Rolinha'),
+    ('Rosca'),
+    ('Sacana'),
+    ('Safada'),
+    ('Safado'),
+    ('Sapatao'),
+    ('Sifilis'),
+    ('Siririca'),
+    ('Tarada'),
+    ('Tarado'),
+    ('Testuda'),
+    ('Tezao'),
+    ('Tezuda'),
+    ('Tezudo'),
+    ('Trocha'),
+    ('Trolha'),
+    ('Troucha'),
+    ('Trouxa'),
+    ('Troxa'),
+    ('Vaca'),
+    ('Vagabunda'),
+    ('Vagabundo'),
+    ('Vagina'),
+    ('Veada'),
+    ('Veadao'),
+    ('Veado'),
+    ('Viada'),
+    ('Víado'),
+    ('Viado'),
+    ('Viadao'),
+    ('Xavasca'),
+    ('Xerereca'),
+    ('Xexeca'),
+    ('Xibiu'),
+    ('Xibumba'),
+    ('Xota'),
+    ('Xochota'),
+    ('Xoxota'),
+    ('Xana'),
+    ('Xaninha');

integracao/media/database/att-v3.sql

@@ -0,0 +1,515 @@
+ALTER TABLE
+    pbx_supervisor_agentes
+ADD
+    media int NOT NULL DEFAULT 0;
+
+-- pbx_eventos_agentes
+ALTER TABLE
+    pbx_eventos_agentes
+ADD
+    entrada_indisponivel timestamp(0) NULL;
+
+ALTER TABLE
+    pbx_eventos_agentes
+ADD
+    saida_indisponivel timestamp(0) NULL;
+
+select
+    id,
+    prm_sk_host_chat,
+    prm_chat_api,
+    prm_media_simultaneo,
+    prm_chat_api_supervisor into pbx_parametros_bk
+from
+    pbx_parametros
+where
+    id = 1;
+
+alter table
+    pbx_parametros drop column prm_chat_api_supervisor;
+
+alter table
+    pbx_parametros
+add
+    prm_chat_api_supervisor varchar(255);
+
+alter table
+    pbx_parametros drop column prm_sk_host_chat;
+
+alter table
+    pbx_parametros
+add
+    prm_sk_host_chat varchar(255);
+
+alter table
+    pbx_parametros drop column prm_chat_api;
+
+alter table
+    pbx_parametros
+add
+    prm_chat_api varchar(255);
+
+update
+    pbx_parametros
+set
+    prm_chat_api_supervisor = (
+        select
+            prm_chat_api_supervisor
+        from
+            pbx_parametros_bk
+        where
+            id = 1
+    );
+
+update
+    pbx_parametros
+set
+    prm_chat_api = (
+        select
+            prm_chat_api
+        from
+            pbx_parametros_bk
+        where
+            id = 1
+    );
+
+update
+    pbx_parametros
+set
+    prm_sk_host_chat = (
+        select
+            prm_sk_host_chat
+        from
+            pbx_parametros_bk
+        where
+            id = 1
+    );
+
+drop table pbx_parametros_bk;
+
+select
+    id,
+    prm_sk_host_chat,
+    prm_chat_api,
+    prm_media_simultaneo,
+    prm_chat_api_supervisor
+from
+    pbx_parametros
+where
+    id = 1;
+
+ALTER TABLE
+    pbx_parametros
+ADD
+    prm_media_simultaneo int not NULL DEFAULT 3;
+
+CREATE TABLE md_supervisor (
+    id SERIAL NOT NULL PRIMARY KEY,
+    ramal varchar NULL,
+    matricula varchar NULL,
+    nome varchar NULL,
+    tempo_login timestamp NULL,
+    fila varchar NULL,
+    status varchar NULL,
+    duracao timestamp NULL,
+    uniqueid varchar NULL DEFAULT '',
+    status_agente int NOT NULL DEFAULT 0,
+    motivo_pausa varchar NULL,
+    chamada_classificado int NOT NULL DEFAULT 1,
+    cliente_id varchar NULL
+);
+
+CREATE TABLE md_message (
+    id SERIAL NOT NULL PRIMARY KEY,
+    uniqueid varchar NOT NULL,
+    src varchar NOT NULL,
+    dst varchar NOT NULL,
+    type varchar NOT NULL,
+    content varchar NOT NULL,
+    profile_name varchar NOT NULL,
+    msg_date timestamptz NULL DEFAULT now(),
+    media varchar NULL,
+    status varchar NULL,
+    file_name varchar NULL,
+    id_provedor varchar NULL,
+    mimetype varchar NULL
+);
+
+CREATE TABLE md_evento (
+    id SERIAL NOT NULL PRIMARY KEY,
+    uniqueid varchar NOT NULL,
+    evento varchar NOT NULL,
+    data_evento timestamp NULL,
+    data_reg timestamp NULL DEFAULT now(),
+    fila varchar NOT NULL,
+    matricula varchar NULL
+);
+
+CREATE TABLE md_atendimento (
+    id SERIAL NOT NULL PRIMARY KEY,
+    matricula varchar NULL,
+    cliente_id varchar NOT NULL,
+    direcao varchar(1) NOT NULL,
+    uniqueid varchar NULL,
+    context varchar NULL,
+    data_reg timestamp NULL DEFAULT now(),
+    nome varchar NULL
+);
+
+CREATE TABLE md_system_message (
+    id SERIAL NOT NULL PRIMARY KEY,
+    data_reg timestamp NULL DEFAULT now(),
+    texto varchar NOT NULL,
+    ordem int NOT NULL,
+    fila varchar NULL,
+    momento varchar NULL
+);
+
+INSERT INTO
+    md_system_message (data_reg, texto, ordem, momento)
+VALUES
+    (
+        now(),
+        'Olá @cliente_name tudo certo?',
+        0,
+        'SAUDACAO'
+    ),
+    (
+        now(),
+        '@cliente_name escolha uma das opções abaixo para iniciar o atendimento',
+        0,
+        'SAUDACAO'
+    ),
+    (
+        now(),
+        'Cancelado o atendimento!',
+        0,
+        'CANCELAR_FILA'
+    ),
+    (
+        now(),
+        'Atendimento iniciado com @agente_name!',
+        0,
+        'INICIAR_ATENDIMENTO'
+    ),
+    (
+        now(),
+        'Atendimento finalizado!',
+        0,
+        'FINALIZAR_ATENDIMENTO'
+    ),
+    (
+        now(),
+        'Não temos nenhum atendente disponível no momento, iremos lhe atender assim que um atendente estiver disponível!',
+        0,
+        'ENTRAR_FILA_SEM'
+    ),
+    (
+        now(),
+        'Nossos atendentes estão ocupados, por favor aguarde que iremos lhe atender!',
+        0,
+        'ENTRAR_FILA_COM'
+    ),
+    (
+        now(),
+        'Para finalar o atendimento digite \n*"/finalizar"*.',
+        0,
+        'INICIAR_ATENDIMENTO'
+    ),
+    (
+        now(),
+        'Para sair da fila digite \n*"/cancelar"*.',
+        0,
+        'ENTRAR_FILA_SEM'
+    ),
+    (
+        now(),
+        'Para sair da fila digite \n*"/cancelar"*.',
+        0,
+        'ENTRAR_FILA_COM'
+    );
+
+CREATE TABLE pbx_notifica_media (
+    id SERIAL NOT NULL PRIMARY KEY,
+    uniqueid character varying NOT NULL,
+    src character varying NOT NULL,
+    msg character varying NOT NULL,
+    notif_date timestamp NULL DEFAULT now()
+);
+
+CREATE TABLE pbx_lista_negra_palavras (
+    id SERIAL NOT NULL PRIMARY KEY,
+    palavra character varying NOT NULL,
+    date_create timestamp NULL DEFAULT now()
+);
+
+INSERT INTO
+    pbx_lista_negra_palavras (palavra)
+VALUES
+    ('Anus'),
+    ('Baba-ovo'),
+    ('Babaovo'),
+    ('Babaca'),
+    ('Bacura'),
+    ('Bagos'),
+    ('Baitola'),
+    ('Bebum'),
+    ('Besta'),
+    ('Bicha'),
+    ('Bisca'),
+    ('Bixa'),
+    ('Boazuda'),
+    ('Boceta'),
+    ('Boco'),
+    ('Boiola'),
+    ('Bolagato'),
+    ('Boquete'),
+    ('Bolcat'),
+    ('Bosseta'),
+    ('Bosta'),
+    ('Bostana'),
+    ('Brecha'),
+    ('Brexa'),
+    ('Brioco'),
+    ('Bronha'),
+    ('Buca'),
+    ('Buceta'),
+    ('Bunda'),
+    ('Bunduda'),
+    ('Burra'),
+    ('Burro'),
+    ('Busseta'),
+    ('Cachorra'),
+    ('Cachorro'),
+    ('Cadela'),
+    ('Caga'),
+    ('Cagado'),
+    ('Cagao'),
+    ('Cagona'),
+    ('Canalha'),
+    ('Caralho'),
+    ('Casseta'),
+    ('Cassete'),
+    ('Checheca'),
+    ('Chereca'),
+    ('Chibumba'),
+    ('Chibumbo'),
+    ('Chifruda'),
+    ('Chifrudo'),
+    ('Chota'),
+    ('Chochota'),
+    ('Chupada'),
+    ('Chupado'),
+    ('Clitoris'),
+    ('Cocaina'),
+    ('Coco'),
+    ('Corna'),
+    ('Corno'),
+    ('Cornuda'),
+    ('Cornudo'),
+    ('Corrupta'),
+    ('Corrupto'),
+    ('Cretina'),
+    ('Cretino'),
+    ('Cruz-credo'),
+    ('Cu'),
+    ('Culhao'),
+    ('Curalho'),
+    ('Cuzao'),
+    ('Cuzuda'),
+    ('Cuzudo'),
+    ('Debil'),
+    ('Debiloide'),
+    ('Defunto'),
+    ('Demonio'),
+    ('Difunto'),
+    ('Doida'),
+    ('Doido'),
+    ('Egua'),
+    ('Escrota'),
+    ('Escroto'),
+    ('Esporrada'),
+    ('Esporrado'),
+    ('Esporro'),
+    ('Estupida'),
+    ('Estupidez'),
+    ('Estupido'),
+    ('Fedida'),
+    ('Fedido'),
+    ('Fedor'),
+    ('Fedorenta'),
+    ('Feia'),
+    ('Feio'),
+    ('Feiosa'),
+    ('Feioso'),
+    ('Feioza'),
+    ('Feiozo'),
+    ('Felacao'),
+    ('Fenda'),
+    ('Foda'),
+    ('Fodao'),
+    ('Fode'),
+    ('FodidaFodido'),
+    ('Fornica'),
+    ('Fudendo'),
+    ('Fudecao'),
+    ('Fudida'),
+    ('Fudido'),
+    ('Furada'),
+    ('Furado'),
+    ('Furão'),
+    ('Furnica'),
+    ('Furnicar'),
+    ('Furo'),
+    ('Furona'),
+    ('Gaiata'),
+    ('Gaiato'),
+    ('Gay'),
+    ('Gonorrea'),
+    ('Gonorreia'),
+    ('Gosma'),
+    ('Gosmenta'),
+    ('Gosmento'),
+    ('Grelinho'),
+    ('Grelo'),
+    ('Homo-sexual'),
+    ('Homossexual'),
+    ('Homossexual'),
+    ('Idiota'),
+    ('Idiotice'),
+    ('Imbecil'),
+    ('Iscrota'),
+    ('Iscroto'),
+    ('Japa'),
+    ('Ladra'),
+    ('Ladrao'),
+    ('Ladroeira'),
+    ('Ladrona'),
+    ('Lalau'),
+    ('Leprosa'),
+    ('Leproso'),
+    ('Lésbica'),
+    ('Macaca'),
+    ('Macaco'),
+    ('Machona'),
+    ('Machorra'),
+    ('Manguaca'),
+    ('Mangua¦a'),
+    ('Masturba'),
+    ('Meleca'),
+    ('Merda'),
+    ('Mija'),
+    ('Mijada'),
+    ('Mijado'),
+    ('Mijo'),
+    ('Mocrea'),
+    ('Mocreia'),
+    ('Moleca'),
+    ('Moleque'),
+    ('Mondronga'),
+    ('Mondrongo'),
+    ('Naba'),
+    ('Nadega'),
+    ('Nojeira'),
+    ('Nojenta'),
+    ('Nojento'),
+    ('Nojo'),
+    ('Olhota'),
+    ('Otaria'),
+    ('Ot-ria'),
+    ('Otario'),
+    ('Ot-rio'),
+    ('Paca'),
+    ('Paspalha'),
+    ('Paspalhao'),
+    ('Paspalho'),
+    ('Pau'),
+    ('Peia'),
+    ('Peido'),
+    ('Pemba'),
+    ('Pênis'),
+    ('Pentelha'),
+    ('Pentelho'),
+    ('Perereca'),
+    ('Peru'),
+    ('Pica'),
+    ('Picao'),
+    ('Pilantra'),
+    ('Piranha'),
+    ('Piroca'),
+    ('Piroco'),
+    ('Piru'),
+    ('Porra'),
+    ('Prega'),
+    ('Prostibulo'),
+    ('Prost-bulo'),
+    ('Prostituta'),
+    ('Prostituto'),
+    ('Punheta'),
+    ('Punhetao'),
+    ('Pus'),
+    ('Pustula'),
+    ('Puta'),
+    ('Puto'),
+    ('Puxa-saco'),
+    ('Puxasaco'),
+    ('Rabao'),
+    ('Rabo'),
+    ('Rabuda'),
+    ('Rabudao'),
+    ('Rabudo'),
+    ('Rabudona'),
+    ('Racha'),
+    ('Rachada'),
+    ('Rachadao'),
+    ('Rachadinha'),
+    ('Rachadinho'),
+    ('Rachado'),
+    ('Ramela'),
+    ('Remela'),
+    ('Retardada'),
+    ('Retardado'),
+    ('Ridícula'),
+    ('Rola'),
+    ('Rolinha'),
+    ('Rosca'),
+    ('Sacana'),
+    ('Safada'),
+    ('Safado'),
+    ('Sapatao'),
+    ('Sifilis'),
+    ('Siririca'),
+    ('Tarada'),
+    ('Tarado'),
+    ('Testuda'),
+    ('Tezao'),
+    ('Tezuda'),
+    ('Tezudo'),
+    ('Trocha'),
+    ('Trolha'),
+    ('Troucha'),
+    ('Trouxa'),
+    ('Troxa'),
+    ('Vaca'),
+    ('Vagabunda'),
+    ('Vagabundo'),
+    ('Vagina'),
+    ('Veada'),
+    ('Veadao'),
+    ('Veado'),
+    ('Viada'),
+    ('Víado'),
+    ('Viado'),
+    ('Viadao'),
+    ('Xavasca'),
+    ('Xerereca'),
+    ('Xexeca'),
+    ('Xibiu'),
+    ('Xibumba'),
+    ('Xota'),
+    ('Xochota'),
+    ('Xoxota'),
+    ('Xana'),
+    ('ladrão'),
+    ('viado'),
+    ('Xaninha');

integracao/media/database/database.sql

@@ -0,0 +1,45 @@
+CREATE TABLE pbx_message_wpp (
+  id SERIAL NOT NULL PRIMARY KEY,
+  uniqueid character varying NOT NULL,
+  src character varying NOT NULL,
+  dst character varying NOT NULL,
+  type character varying NOT NULL,
+  content character varying NOT NULL,
+  profile_name character varying NOT NULL,
+  msg_date timestamp WITHOUT TIME ZONW DEFAULT(NOW())
+);
+
+ALTER TABLE
+  pbx_queues_grupos
+ADD
+  COLUMN midiafila VARCHAR(1);
+
+ALTER TABLE
+  pbx_sip_ramais
+ADD
+  COLUMN midiaramal VARCHAR(1);
+
+CREATE TABLE md_supervisor (
+  id SERIAL NOT NULL PRIMARY KEY,
+  ramal character varying NOT NULL,
+  matricula character varying NULL,
+  nome character varying NULL,
+  tempo_login timestamp NULL,
+  cliente_id character varying NULL,
+  fila character varying NULL,
+  status character varying NULL,
+  duracao timestamp NULL,
+  uniqueid character varying NULL DEFAULT '',
+  status_agente int NOT NULL DEFAULT 0,
+  motivo_pausa character varying NULL,
+  chamada_classificado int NOT NULL DEFAULT 1
+);
+
+ALTER TABLE
+  md_message
+add
+  COLUMN mimetype character varying NOT null,
+add
+  COLUMN id_provedor character varying NOT null,
+add
+  COLUMN file_name character varying NOT NULL;

integracao/media/database/modelo_mensagem.json

@@ -0,0 +1,21 @@
+{
+    "event": {
+        "type": "mensagem",
+        "contact": {
+            "name": "Lucas",
+            "number": "556596107663",
+            "matricula": ""
+        },
+        "mensagem": {
+            "type": "text",
+            "content": "ola",
+            "id_provedor": null,
+            "dst": "1040",
+            "uniqueid": 1638191429,
+            "media": "whatsapp",
+            "datetime": 1638191429,
+            "status": "sent",
+            "mimetype": false
+        }
+    }
+}

integracao/media/database/msg-text-positus.json

@@ -0,0 +1,17 @@
+{
+    "contacts": [{
+        "profile": {
+            "name": "Lucas"
+        },
+        "wa_id": "556596107663"
+    }],
+    "messages": [{
+        "from": "556596107663",
+        "id": "ABEGVWWWEHZjAhBQHfcZqjRX4rWUHoW5CZul",
+        "text": {
+            "body": "Test"
+        },
+        "timestamp": "1637696166",
+        "type": "text"
+    }]
+}

integracao/media/docker-compose.yml

@@ -0,0 +1,10 @@
+version: '3'
+services:
+  mid:
+    container_name: mid
+    build: .
+    volumes:
+      - $PWD/data:/var/www/html/aplicativo/integracao/media/storage/files
+    ports:
+      - 8090:8090
+      - 8081:8081

integracao/media/docker/README

@@ -0,0 +1,32 @@
+# -------------------
+#      SIMPLESIP
+# -------------------
+## BUILD IMAGE ## 
+# docker image build -t simplesip .
+#
+# -------------------
+#      APLICAÇÃO
+# -------------------
+## BUILD IMAGE ## 
+# docker image build -t aplicativo .
+#
+# ## RUN CONTAINER ##
+# docker run -d --name aplicativo --privileged -p 8080:80 -e DB_PORT=5433 -e DB_HOST=192.168.115.240 -e DB_BASE=pbx -e DB_USER=contacte -e DB_PASSWD=ctepgSQL aplicativo
+#
+# --------------------
+#    BANCO DE DADOS
+# --------------------
+# ## BUILD IMAGE ## 
+# docker image build -t simplesip-postgres .
+#
+# ## RUN CONTAINER ##
+# docker run --name simplesip-postgres --privileged -e POSTGRES_DB=pbx -e POSTGRES_USER=contacte -e POSTGRES_PASSWORD=ctepgSQL -p 5433:5432 -d simplesip-postgres
+#
+# --------------------
+#      PORTAINER
+# --------------------
+# @doc https://docs.portainer.io/v/ce-2.11/start/install/server/docker/linux
+## CREATE VOLUME ## 
+# docker volume create portainer_data
+#
+# docker run -d -p 9000:9000 -p 9443:9443 --name portainer --restart=always -v /var/run/docker.sock:/var/run/docker.sock -v portainer_data:/data portainer/portainer-ce:2.11.1

integracao/media/docker/aplicativo/Dockerfile

@@ -0,0 +1,31 @@
+FROM simplesip
+
+### DOWNLOAD PROJECT  ###
+RUN mkdir -p /var/www/html/
+WORKDIR /var/www/html/
+RUN git clone http://desenvolvimento:SimpleS_G1t34@192.168.115.83:3000/awade/aplicativo.git
+
+## CONFIGURANDO AMBIENTE WEB ##
+WORKDIR /var/www/html/aplicativo/integracao/
+
+RUN /bin/rm -rf media
+RUN git clone -b 1.0.0 http://desenvolvimento:SimpleS_G1t34@192.168.115.83:3000/LucasCM/simples-whatsapp
+RUN /bin/mv simples-whatsapp media
+WORKDIR /var/www/html/aplicativo/integracao/media
+RUN php /bin/composer install 
+
+WORKDIR /var/www/html/aplicativo
+
+RUN /bin/cp -Rap asterisk/var_lib_asterisk/scripts/supervisor/supervisor.service /etc/systemd/system/
+RUN chmod 755 /etc/systemd/system/supervisor.service
+
+RUN chmod 755 /var/www/html/aplicativo/scriptdb/install/docker/simplesip/sip_install.sh
+RUN chmod 755 /var/www/html/aplicativo/scriptdb/install/docker/simplesip/init.sh
+RUN sh scriptdb/install/docker/simplesip/sip_install.sh
+
+EXPOSE 80
+
+ENTRYPOINT ["scriptdb/install/docker/simplesip/init.sh"]
+
+
+CMD [ "/usr/sbin/httpd", "-D", "FOREGROUND" ]

integracao/media/docker/asterisk/Dockerfile

@@ -0,0 +1,16 @@
+FROM centos:7
+
+LABEL maintainer="Andrius Kairiukstis <k@andrius.mobi>"
+
+ENV ASTERISK_VERSION 16.26.0
+ENV ASTERISK_ADDONS_VERSION 1.6.2.4
+
+COPY build-asterisk.sh /
+RUN /build-asterisk.sh
+
+EXPOSE 5060/udp 5060/tcp
+VOLUME /var/lib/asterisk/sounds /var/lib/asterisk/keys /var/lib/asterisk/phoneprov /var/spool/asterisk /var/log/asterisk
+
+COPY docker-entrypoint.sh /
+ENTRYPOINT ["/docker-entrypoint.sh"]
+CMD ["/usr/sbin/asterisk", "-vvvdddf", "-T", "-W", "-U", "asterisk", "-p"]

integracao/media/docker/asterisk/build-asterisk.sh

@@ -0,0 +1,96 @@
+#!/bin/bash
+PROGNAME=$(basename $0)
+
+if test -z ${ASTERISK_VERSION}; then
+  echo "${PROGNAME}: ASTERISK_VERSION required" >&2
+  exit 1
+fi
+
+set -ex
+
+useradd --system asterisk
+
+yum -y install \
+  cpp \
+  gcc \
+  gcc-c++ \
+  make \
+  ncurses \
+  ncurses-devel \
+  libxml2 \
+  libxml2-devel \
+  openssl-devel \
+  newt-devel \
+  libuuid-devel \
+  net-snmp-devel \
+  xinetd \
+  tar \
+  libffi-devel \
+  sqlite-devel \
+  curl \
+  bison
+
+mkdir -p /usr/src/asterisk \
+         /usr/src/asterisk/addons
+
+cd /usr/src/asterisk/addons
+curl -vsL http://downloads.asterisk.org/pub/telephony/asterisk/old-releases/asterisk-addons-${ASTERISK_ADDONS_VERSION}.tar.gz | tar --strip-components 1 -xz
+
+cd /usr/src/asterisk
+curl -vsL http://downloads.asterisk.org/pub/telephony/asterisk/old-releases/asterisk-${ASTERISK_VERSION}.tar.gz | tar --strip-components 1 -xz
+
+# 1.5 jobs per core works out okay
+: ${JOBS:=$(( $(nproc) + $(nproc) / 2 ))}
+
+mkdir -p /etc/asterisk/ \
+         /var/spool/asterisk/fax
+
+./configure --libdir=/usr/lib64
+make menuselect/menuselect menuselect-tree menuselect.makeopts
+
+# we don't need any sounds in docker, they will be mounted as volume
+menuselect/menuselect --disable-category MENUSELECT_CORE_SOUNDS menuselect.makeopts
+menuselect/menuselect --disable-category MENUSELECT_MOH menuselect.makeopts
+menuselect/menuselect --disable-category MENUSELECT_EXTRA_SOUNDS menuselect.makeopts
+
+make -j ${JOBS} all
+make install
+
+# copy default configs
+# cp /usr/src/asterisk/configs/basic-pbx/*.conf /etc/asterisk/
+make samples
+make dist-clean
+
+# set runuser and rungroup
+sed -i -E 's/^;(run)(user|group)/\1\2/' /etc/asterisk/asterisk.conf
+sed -i -e 's/# MAXFILES=/MAXFILES=/' /usr/sbin/safe_asterisk
+
+cd /usr/src/asterisk/addons
+
+./configure --libdir=/usr/lib64
+make menuselect/menuselect menuselect-tree menuselect.makeopts
+
+# disable saycountpl
+menuselect/menuselect --disable app_saycountpl
+
+# enable ooh323
+menuselect/menuselect --enable chan_ooh323 menuselect.makeopts
+
+make -j ${JOBS} all
+make install
+make samples
+
+chown -R asterisk:asterisk /etc/asterisk \
+                           /var/*/asterisk \
+                           /usr/*/asterisk \
+                           /usr/lib64/asterisk
+chmod -R 750 /var/spool/asterisk
+
+cd /
+rm -rf /usr/src/asterisk \
+       /usr/src/codecs
+
+yum -y clean all
+rm -rf /var/cache/yum/*
+
+exec rm -f /build-asterisk.sh

integracao/media/docker/asterisk/docker-entrypoint.sh

@@ -0,0 +1,27 @@
+#!/bin/sh
+
+# run as user asterisk by default
+ASTERISK_USER=${ASTERISK_USER:-asterisk}
+
+if [ "$1" = "" ]; then
+  COMMAND="/usr/sbin/asterisk -T -W -U ${ASTERISK_USER} -p -vvvdddf"
+else
+  COMMAND="$@"
+fi
+
+if [ "${ASTERISK_UID}" != "" ] && [ "${ASTERISK_GID}" != "" ]; then
+  # recreate user and group for asterisk
+  # if they've sent as env variables (i.e. to macth with host user to fix permissions for mounted folders
+
+  deluser asterisk && \
+  adduser --gecos "" --no-create-home --uid ${ASTERISK_UID} --disabled-password ${ASTERISK_USER} \
+  || exit
+fi
+
+mkdir -p /var/run/asterisk
+
+chown -R ${ASTERISK_USER}: /var/log/asterisk \
+                           /var/lib/asterisk \
+                           /var/run/asterisk \
+                           /var/spool/asterisk; \
+exec ${COMMAND}

integracao/media/docker/asterisk/hooks/post_push

@@ -0,0 +1,15 @@
+#!/bin/bash
+# AUTOMATICALLY GENERATED
+# DO NOT EDIT THIS FILE DIRECTLY, USE /post_push.erb
+
+set -e
+
+# Parse image name for repo name
+tagStart=$(expr index "$IMAGE_NAME" :)
+repoName=${IMAGE_NAME:0:tagStart-1}
+
+# Tag and push image for each additional tag
+for tag in {1.6.2.24}; do
+  docker tag $IMAGE_NAME ${repoName}:${tag}
+  docker push ${repoName}:${tag}
+done

integracao/media/docker/asterisk13/Dockerfile

@@ -0,0 +1,90 @@
+FROM centos:centos7
+LABEL maintainer='Doug Smith <info@laboratoryb.org>' contributors='Christophe Langenberg <christophe@langenberg.be>'
+ENV build_date 2016-05-15
+ENV AUTOBUILD_UNIXTIME 123124
+
+RUN yum update -y \
+    && yum install -y \
+                epel-release \
+                git \
+                kernel-headers \
+                wget \
+                gcc \
+                gcc-c++ \
+                cpp \
+                ncurses \
+                ncurses-devel \
+                libxml2 \
+                libxml2-devel \
+                sqlite \
+                sqlite-devel \
+                openssl-devel \
+                newt-devel \
+                kernel-devel \
+                libuuid-devel \
+                net-snmp-devel \
+                xinetd \
+                tar \
+                jansson-devel \
+                make \
+                bzip2 \
+                gettext \
+    && yum clean all \
+    && cd /tmp \
+    # Get pj project
+    && git clone -b pjproject-2.4.5 --depth 1 https://github.com/asterisk/pjproject.git \
+    # Build pj project
+    && cd pjproject \
+    && ./configure \
+            --prefix=/usr \
+            --libdir=/usr/lib64 \
+            --enable-shared \
+            --disable-sound \
+            --disable-resample \
+            --disable-video \
+            --disable-opencore-amr \
+                    1> /dev/null \
+    && make -j$(nproc) dep 1> /dev/null \
+    && make -j$(nproc) 1> /dev/null \
+    && make -j$(nproc) install \
+    && ldconfig \
+    && ldconfig -p | grep pj \
+    && cd .. \
+    # Download asterisk.
+    && git clone -b certified/13.8 --depth 1 https://gerrit.asterisk.org/asterisk \
+    && cd asterisk \
+    # Configure
+    && ./configure \
+            --libdir=/usr/lib64 \
+                    1> /dev/null \
+    # Remove the native build option
+    # from: https://wiki.asterisk.org/wiki/display/AST/Building+and+Installing+Asterisk
+    && make -j$(nproc) menuselect.makeopts \
+    && menuselect/menuselect \
+                  --disable BUILD_NATIVE \
+                  --enable cdr_csv \
+                  --enable chan_sip \
+                  --enable res_snmp \
+                  --enable res_http_websocket \
+                  --enable res_hep_pjsip \
+                  --enable res_hep_rtcp \
+          menuselect.makeopts \
+    # Continue with a standard make.
+    && make -j$(nproc) 1> /dev/null \
+    && make -j$(nproc) install 1> /dev/null \
+    && make -j$(nproc) samples 1> /dev/null \
+    && make dist-clean \
+    # Update max number of open files.
+    && sed -i -e 's/# MAXFILES=/MAXFILES=/' /usr/sbin/safe_asterisk \
+    # Create and configure asterisk for running asterisk user.
+    && useradd -m asterisk -s /sbin/nologin \
+    && chown -R asterisk:asterisk /var/run/asterisk \
+                                  /etc/asterisk/ \
+                                  /var/lib/asterisk \
+                                  /var/log/asterisk \
+                                  /var/spool/asterisk \
+                                  /usr/lib64/asterisk/
+
+# And run asterisk in the foreground.
+USER asterisk
+CMD /usr/sbin/asterisk -f