<?php

/*
|--------------------------------------------------------------------------
| Eventos
|--------------------------------------------------------------------------
|
| Eventos utilizados pelo gerenciamento dos atendimentos.
|
*/
return [
    "CONF_EVENT_ESPERA" => "EMESPERA",
    "CONF_EVENT_TIMEOUT_CLIENTE" => "TIMEOUT_CALLER",
    "CONF_EVENT_TIMEOUT_AGENTE" => "TIMEOUT_AGENT",
    "CONF_EVENT_TIMERMINO_CLIENTE" => "COMPLETE_CALLER",
    "CONF_EVENT_TIMERMINO_AGENTE" => "COMPLETE_AGENT",
    "CONF_EVENT_CANCELADO" => "CANCELADO",
    "CONF_EVENT_TRANSFER" => "TRANSFER",
    "CONF_EVENT_START" => "START",
    "CONF_EVENT_ERRO_ATEND" => "LOST_CONNECTION",
    "CONF_EVENT_SEND_HSM" => "SENDED",
    "CONF_EVENT_ABANDON" => "ABANDON",
];