correção horarios e horarios option

.env.example

@@ -3,17 +3,20 @@ APP_ENV=local
 APP_KEY=
 APP_DEBUG=true
 APP_URL=
+APP_URL_WEBSOCKET=
+APP_URL_WEBSOCKET=
+APP_URL_CLIENT=
 
 LOG_CHANNEL=stack
 LOG_DEPRECATIONS_CHANNEL=null
 LOG_LEVEL=debug
 
-DB_CONNECTION=
-DB_HOST=
-DB_PORT=
-DB_DATABASE=
-DB_USERNAME=
-DB_PASSWORD=
+DB_CONNECTION=pgsql
+DB_HOST=db
+DB_PORT=5432
+DB_DATABASE=pbx
+DB_USERNAME=contacte
+DB_PASSWORD=ctepgSQL
 
 BROADCAST_DRIVER=log
 CACHE_DRIVER=file

Dockerfile

@@ -1,4 +1,6 @@
 FROM php:8.1-fpm
+
+ENV TZ=America/Cuiaba
 SHELL ["/bin/bash", "--login", "-c"]
 
 ARG user=contacte

app/Console/Commands/AtualizaTemplates.php

@@ -0,0 +1,60 @@
+<?php
+
+namespace App\Console\Commands;
+
+use App\Models\Templates;
+use Illuminate\Console\Command;
+use Illuminate\Support\Facades\Http;
+use Illuminate\Support\Facades\DB;
+
+class AtualizaTemplates extends Command
+{
+    /**
+     * The name and signature of the console command.
+     *
+     * @var string
+     */
+    protected $signature = 'app:atualiza-templates';
+
+    /**
+     * The console command description.
+     *
+     * @var string
+     */
+    protected $description = 'Requisição assincrona que recupera todos os templates e depois atualiza os que estão cadastrados no banco';
+
+    /**
+     * Execute the console command.
+     */
+    public function handle()
+    {
+        $empresas = DB::table('empresa')->orderBy('id', 'desc')->get();
+        foreach ($empresas as $empresa){
+            $channels = DB::table('number_channel')->where('id_empresa', $empresa->id)
+            ->where('channel', 'positus')->get();
+            foreach ($channels as $channel) {
+                $data = $this->getTemplates($channel);
+                if ($data) {
+                    foreach ($data as $value) {
+                        $template = Templates::findById($value['id']);
+                        if($template){
+                            Templates::where("id", $value['id'])
+                            ->update([
+                                'status' => $value['status']['code'],
+                            ]);
+                        }
+                    }
+                }
+            }
+        }
+    }
+
+    private function getTemplates($channel){       
+        $response = Http::withToken($channel->token)->get("https://api.positus.global/v2/workspaces/{$channel->work_space}/message-templates");
+        if (isset($response->json()['data'])){
+            return $response->json()['data'];
+        } else {
+            return null;
+        }
+    }
+}

app/Console/Kernel.php

@@ -13,6 +13,7 @@ class Kernel extends ConsoleKernel
     protected function schedule(Schedule $schedule): void
     {
         // $schedule->command('inspire')->hourly();
+        $schedule->command('app:atualiza-templates')->everyMinute();
     }
 
     /**

app/Helpers/Crypt.php

@@ -1,5 +1,5 @@
 <?php
-    namespace app\Helpers;
+    namespace App\Helpers;
     
     /**
      * Description of Cripto

app/Helpers/Helper.php

@@ -27,4 +27,30 @@ class Helper
     public static function last_day_in_mouth($month, $year){
         return $month == 2 ? ($year % 4 ? 28 : ($year % 100 ? 29 : ($year % 400 ? 28 : 29))) : (($month - 1) % 7 % 2 ? 30 : 31);
     }
+
+    public static function getIdEmpresa()
+    {
+        $user = auth()->user();
+        $id_empresa = $user->empresa->first()->id;
+
+        return $id_empresa;
+    }
+
+    public static function getEmpresas()
+    {
+        $user = auth()->user();
+        $empresas = $user->empresa;
+
+        if ($empresas->count() > 1) {
+            return $empresas;
+        } else {
+            $empresa = Helper::getIdEmpresa();
+            return $empresa;
+        }
+    }
+
+    public static function Crypt()
+    {
+        return new Crypt('aes-256-cbc', config('constants.PASSWORD'));
+    }
 }

app/Http/Controllers/Admin/AgentesController.php

@@ -0,0 +1,161 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Helpers\Helper;
+use App\Http\Controllers\Controller;
+use App\Models\Agentes;
+use App\Models\Grupos;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Gate;
+use Illuminate\Validation\Rule;
+
+class AgentesController extends Controller
+{
+
+    public function __construct(
+        protected Agentes $agenteRepository,
+        protected Grupos $gruposRepository,
+    ) {
+    }
+
+    public function index(Request $request)
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('show_agentes')){
+            abort(404);
+        }
+
+        $id_empresa = Helper::getIdEmpresa();
+        $search = strtolower($request->pesquisa);
+        $status = $request->status === "desativado" ? false : true;
+        $grupos = $this->gruposRepository->getPermissoesCriarGrupo($user);
+        $agentes = $this->agenteRepository->list(["id_empresa" => $id_empresa, "status" => $status, "search" => $search]);
+        $consulta_matricula = $this->agenteRepository->getMaiorMatricula($id_empresa);
+        $maior_matricula = $consulta_matricula->maior_matricula + 1;
+
+        $grupoId = $this->gruposRepository->getUserGrupoID($user->id);
+        $changePassword = false;
+
+        if ($grupoId == 4 || $grupoId == 1) {
+            $changePassword = true;
+        }
+
+        return view('admin.cadastros.users', compact('agentes', 'status', 'maior_matricula', 'search', 'grupos', 'changePassword'));
+    }
+
+    public function store(Request $request)
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('store_agentes')){
+            abort(404);
+        }
+
+        $request->validate([
+            'nome' => ['required'],
+            'email' => ['required', Rule::unique('usuarios')],
+            'senha' => ['required'],
+            'matricula' => ['required'],
+            'status' => ['required'],
+            'id_grupo' => ['required'],
+        ]);
+
+        $status = $request->status === 'on' ? true : false;
+        $id_empresa = Helper::getIdEmpresa();
+
+        $isMatriculaRegister = $this->agenteRepository->get(['matricula' => $request->matricula]);
+        if ($isMatriculaRegister) {
+            return redirect()->back()->with('status', ' matricula vinculada com outro agente');
+        }
+
+        $created = $this->agenteRepository->create($request->nome, $request->email, $request->senha, $request->matricula, $status, $id_empresa, $request->id_grupo);
+        if(!$created){
+            return redirect()->back()->with('status', 'Erro ao tentar criar agente');
+        }
+
+        return redirect()->back()->with('status', ' Cadastrado com sucesso');
+    }
+
+    public function edit($id)
+    {
+        $user = auth()->user();
+        $grupo_id = $this->gruposRepository->getUserGrupoID($id);
+
+        if(Gate::forUser($user)->denies('edit_agentes')){
+            abort(404);
+        }
+
+        if (empty($id)) {
+            return redirect('users');
+        }
+
+        $userData = Agentes::find($id);
+        $userData->grupo_id = $grupo_id;
+        $response = [
+            'status' => true,
+            'data' => $userData
+        ];
+
+        return response()->json($response);
+    }
+
+    public function destroy($id)
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('destroy_agentes')){
+            abort(404);
+        }
+
+        if (empty($id)) {
+            return redirect('users');
+        }
+
+        Agentes::where('id', $id)->update([
+            "status" => false
+        ]);
+
+        return redirect('users')->with('status', 'desativado com sucesso');
+    }
+
+    public function update(Request $request, $id)
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('update_agentes')){
+            abort(404);
+        }
+
+        $request->validate([
+            "nome" => ['required'],
+            "status" => ['required'],
+            "id_grupo" => ['required'],
+            "email" => ['required'],
+            "matricula" => ['required']
+        ]);
+
+        if (empty($id) || empty($request->nome)) {
+            return redirect('users');
+        }
+
+        $status = $request->status === "on" ? true : false;
+
+        $agente_matricula = Agentes::select('matricula')
+            ->where('id', $id)
+            ->get()
+            ->first();
+
+        if ($agente_matricula->matricula != $request->matricula) {
+            $isMatriculaRegister = Agentes::where('matricula', $request->matricula)->get()->count();
+
+            if ($isMatriculaRegister > 0) {
+                return redirect()->back()->with('status', ' matricula vinculada com outro agente');
+            }
+
+            $this->agenteRepository->edit($id, $request->nome, $request->id_grupo, $status, $request->senha, $request->matricula, $request->email);
+
+        } else {
+            $this->agenteRepository->edit($id, $request->nome, $request->id_grupo, $status, $request->senha, $request->matricula, $request->email);
+        }
+
+        return redirect('users')->with('status', 'atualizado com sucesso');
+    }
+}

app/Http/Controllers/Admin/ConectarAgenteController.php

@@ -0,0 +1,77 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Helpers\Helper;
+use App\Http\Controllers\Controller;
+use App\Models\Filas;
+use App\Models\NumberChannel;
+use App\Models\Tokens;
+use App\Traits\AuthToken;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Auth;
+
+class ConectarAgenteController extends Controller
+{
+    use AuthToken;
+
+    public function __construct(
+        protected Filas $queueRepository,
+        protected NumberChannel $numberChannelRepository,
+        protected Tokens $tokenRepository,
+    ) {
+    }
+
+    public function index(){
+        $idEmpresa = Helper::getIdEmpresa();
+        $filas = $this->queueRepository->list(["id_empresa" => $idEmpresa, "status" => true]);
+        $channels = $this->numberChannelRepository->list(["id_empresa" => $idEmpresa, "status" => true]);
+    
+        return view("admin.conectarAgente.conectarAgente", compact('filas', 'channels'));
+    }
+
+    public function conectar(Request $request){
+        $queueId = $request->queue_id;
+        
+        if(empty($queueId)){
+            return response()->json("Parametro id é obrigatório", 404);
+        }
+
+        $fila = $this->queueRepository->get(["id" => $queueId]);
+        if(empty($fila)){
+            return response()->json("Fila não foi encontrada", 404);
+        }
+
+        $user = Auth::user();
+        if(empty($user)){
+            return response()->json("Usuário não foi encontrado", 404);
+        }
+
+        $idEmpresa = Helper::getIdEmpresa();
+        if ($request->channel_id) {
+            $numberChannelId = $request->channel_id;
+        } else {
+            $numberChannelId = $this->numberChannelRepository->where('id_empresa', $idEmpresa)->where('status', true)->value('id');
+        }
+        
+        if(empty($numberChannelId)){
+            return response()->json("Numberchannel não foi encontrado", 404);
+        }
+
+        $tokenDB = $this->getToken($user->id);
+        $info = [
+            "id_empresa" => $idEmpresa,
+            "id_number" => $numberChannelId,
+            "fila" => $queueId,
+            "servidor" => env('APP_URL'),
+            "websocket" => env('APP_URL_WEBSOCKET'),
+            "matricula" => $user->matricula,
+            "token" => $tokenDB->token,
+            "expire" => $tokenDB->expired_at,
+        ];
+        
+        $tokenAgente = Helper::Crypt()->encrypt(json_encode($info, true));
+       
+        return response()->json($tokenAgente);
+    }
+}

app/Http/Controllers/Admin/ConfigAtendimentoController.php

@@ -1,57 +1,46 @@
 <?php
 
-namespace App\Http\Controllers;
+namespace App\Http\Controllers\Admin;
 
+use App\Http\Controllers\Controller;
 use App\Models\ConfigAtendimento;
 use Illuminate\Http\Request;
 
 class ConfigAtendimentoController extends Controller
 {
-    /**
-     * Display a listing of the resource.
-     */
     public function index()
     {
         $user = auth()->user();
-
         $id_empresa = $user->empresa->first()->id;
-
         $configAtendimento = ConfigAtendimento::where('id_empresa', $id_empresa)->first();
 
-        return view('admin.configs', compact('configAtendimento'));
+        return view('admin.configs.configs', compact('configAtendimento'));
     }
 
-    /**
-     * Show the form for creating a new resource.
-     */
     public function create(Request $request)
     {
-        //
-
-
         $request->validate([
             "qtde_atendimento" => ['required'],
             "timeout_cliente" => ['required'],
             "timeout_agente" => ['required'],
+            "timeout_espera" => ['required'],
+            "timeout_supervisor" => ['required'],
             "id_empresa" => ['required']
         ]);
 
-
-        if (empty($request->qtde_atendimento) || empty($request->timeout_cliente) || empty($request->timeout_agente) || empty($request->id_empresa)) {
+        if (empty($request->qtde_atendimento) || empty($request->timeout_cliente) || empty($request->timeout_espera) || empty($request->timeout_agente) || empty($request->id_empresa) || empty($request->timeout_supervisor)) {
             return redirect('configs');
         }
 
-
-
         ConfigAtendimento::where('id_empresa', '=', $request->id_empresa)
         ->update([
             "quantidade_simutaneo" => $request->qtde_atendimento,
             "timeout_client" => $request->timeout_cliente,
-            "timeout_agent" => $request->timeout_agente
+            "timeout_agent" => $request->timeout_agente,
+            "timeout_espera" => $request->timeout_espera,
+            "timeout_supervisor" => $request->timeout_supervisor,
         ]);
 
         return redirect('configs');
     }
-
-   
 }

app/Http/Controllers/Admin/ContatosController.php

@@ -0,0 +1,149 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Helpers\Helper;
+use App\Http\Controllers\Controller;
+use App\Models\Agentes;
+use App\Models\Contatos;
+use App\Models\User;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Gate;
+use Illuminate\Validation\Rule;
+
+class ContatosController extends Controller
+{
+    public function index(Request $request) 
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('show_contatos')){
+            abort(404);
+        }
+        
+        $id_empresa = Helper::getIdEmpresa();
+        $search = strtolower($request->pesquisa);
+        $status = $request->status === "desativado" ? false : true;
+
+        $contatos = Contatos::where(function ($query) use ($search, $id_empresa, $status){            
+            $query->where('status', $status);
+            $query->where("id_empresa", $id_empresa);
+
+            if($search){
+                $query->where(DB::raw('LOWER(nome)'), 'LIKE', "%{$search}%");
+                $query->orWhere('email', $search);
+            }
+        })->get();
+
+        foreach ($contatos as $contato) {
+            $contato->formated_date = $contato->created_at->format('d M Y');
+        }
+
+        return view("admin.cadastros.contatos", compact('contatos', 'status'));
+    }
+
+    public function store(Request $request)
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('store_contatos')){
+            abort(404);
+        }
+
+        $request->validate([
+            'nome' => ['required'],
+            'email' => ['nullable', 'email', Rule::unique('contatos')],
+            'contato' => ['required', Rule::unique('contatos')],
+            'status' => ['required'],
+        ]);
+
+        $status = $request->status === 'on' ? true : false;
+        $user = auth()->user();
+        $id_empresa = Helper::getIdEmpresa();
+
+        $telefoneDesformatado = preg_replace('/[^0-9]/', '', $request->contato);
+
+        Contatos::create([
+            'nome' => $request->nome,
+            'email' => $request->email,
+            'contato' => $telefoneDesformatado, 
+            'status' => $status,
+            'notes' => $request->descricao, 
+            'id_empresa' => $id_empresa,
+            'id_agente' => $user->id,
+        ]);
+
+        return redirect()->back()->with('status', 'Contato cadastrado');
+    }
+
+    public function edit($id)
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('edit_contatos')){
+            abort(404);
+        }
+
+        if (empty($id)) {
+            return response()->json(['data' => 'Parametro ID_CONTATO é obrigatório']);
+        }
+
+        $contatosData = Contatos::find($id);
+        $response = [
+            'data' => [
+                'status' => true,
+                'contato_data' => $contatosData
+            ],
+
+        ];
+
+        return response()->json($response);
+    }
+
+    public function update(Request $request, $id)
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('update_contatos')){
+            abort(404);
+        }
+
+        $request->validate([
+            'nome' => ['required'],
+            'email' => ['nullable', 'email', Rule::unique('contatos')],
+            'contato' => ['required'],
+            'status' => ['required'],
+        ]);
+        
+        $status = $request->status === "on" ? true : false;
+        $telefoneDesformatado = preg_replace('/[^0-9]/', '', $request->contato);
+
+        Contatos::where("id", $id)
+            ->update([
+                'nome' => $request->nome,
+                'email' => $request->email,
+                'contato' => $telefoneDesformatado, 
+                'status' => $status,
+                'notes' => $request->descricao, 
+            ]);
+
+        return redirect()->back()->with('status', 'Atualizado com sucesso');
+    }
+
+    public function destroy($id)
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('destroy_contatos')){
+            abort(404);
+        }
+
+        $contato = Contatos::where('id', $id);
+        $rowCount = $contato->count();
+
+        if ($rowCount > 0) {
+            $contato->update([
+                'status' => false
+            ]);
+            return redirect()->back()->with('status', 'Contato desativado');
+        }
+
+        return redirect()->back();
+    }
+}

app/Http/Controllers/Admin/DashboardController.php

@@ -0,0 +1,390 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Helpers\Helper;
+use App\Http\Controllers\Controller;
+use App\Models\Filas;
+use App\Models\Pausas;
+use Illuminate\Support\Facades\Gate;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Http\Request;
+use GuzzleHttp\Client;
+use App\Models\Tokens;
+use App\Traits\AuthToken;
+
+class DashboardController extends Controller
+{
+    use AuthToken;
+
+    public function __construct(
+        protected Filas $queueRepository,
+        protected Tokens $tokenRepository,
+    ) {
+    }
+
+    public function index()
+    {   
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('show_dashboard')){
+            return redirect('conectarAgente');
+        }
+
+        $id_empresa = Helper::getIdEmpresa();
+        $pausas = Pausas::where(["id_empresa" => $id_empresa, "is_ativo" => true])->get();
+
+        return view('admin.dashboard.dashboard', compact('pausas'));
+    }
+
+    public function getRelatorioDados()
+    {
+        $id_empresa = Helper::getIdEmpresa();
+
+        $atendimentosData = DB::table('usuarios as u')
+            ->leftJoin('atendimento as a', 'u.id', '=', 'a.id_usuario')
+            ->select('u.nome', DB::raw('count(a.id_usuario) as qtde_atendimento'))
+            ->where('a.id_empresa', $id_empresa)
+            ->groupBy('u.nome')
+            ->get();
+
+        $atendimentosStatusData = DB::table('usuarios as u')
+            ->join('usuario_empresa as ue', 'ue.id_usuario', '=', 'u.id')
+            ->join('eventos_atendimento as ea', 'ea.id_usuario', '=', 'u.id')
+            ->select('ea.evento',  DB::raw('count(ea.evento) as qtde_usados'))
+            ->where('ue.id_empresa', $id_empresa)
+            ->groupBy('ea.evento')
+            ->get();
+
+        $filasMaisUsadas = DB::table('queues as q')
+            ->join('eventos_atendimento as ea', 'ea.id_queue', '=', 'q.id')
+            ->select('q.nome', DB::raw('count(ea.id_queue) as qtde_fila'))
+            ->where('q.id_empresa', $id_empresa)
+            ->groupBy('q.nome')
+            ->get();
+
+        $data_inicio = date("Y-m-01");
+        $data_atual = date('Y-m-d');
+        $data_fim = Helper::last_date_in_mouth();
+
+        $atendimentosPorMes = $this->getAtendimentosMes($data_inicio, $data_fim);
+        $atendimentosDia = $this->getAtendimentoDia($data_atual);
+        $totalAgentesOperantes = $this->getAgentesOperantes();
+        $totalAgentesInoperantes = $this->getAgentesInoperantes();
+
+        $relatoriosAtendimento = $this->relatoriosDados();
+
+        $total_atendimentos = $this->totalAtendimentos($atendimentosData);
+
+        $data = [
+            'atendimentosData' => $atendimentosData,
+            'atendimentosStatusData' => $atendimentosStatusData,
+            'filasMaisUsadas' => $filasMaisUsadas,
+            'atendimentosPorMes' => $atendimentosPorMes,
+            'atendimentosDia' => $atendimentosDia,
+            'totalAgentesOperantes' => $totalAgentesOperantes,
+            'totalAgentesInoperantes' => $totalAgentesInoperantes,
+            'relatoriosAtendimento' => $relatoriosAtendimento,
+            'total_atendimentos' => $total_atendimentos,
+        ];
+
+
+        return response()->json(['status' => true, 'data' => $data]);
+    }
+
+    private function totalAtendimentos($atendimentos)
+    {
+        $total_atendimentos = 0;
+
+        foreach ($atendimentos as $atendimento) {
+            $total_atendimentos += $atendimento->qtde_atendimento;
+        }
+
+        return $total_atendimentos;
+    }
+
+    private function relatoriosDados()
+    {
+        $id_empresa = Helper::getIdEmpresa();
+        $relatorios = DB::select("
+        SELECT
+            q.id, q.nome,
+            SUM(CASE WHEN evento = 'EMESPERA' THEN 1 ELSE 0 END) AS em_espera,
+            SUM(CASE WHEN evento = 'START' THEN 1 ELSE 0 END) AS iniciadas,
+            SUM(CASE WHEN evento = 'SENDED' THEN 1 ELSE 0 END) AS enviados,
+            SUM(CASE WHEN evento IN ('COMPLETE_AGENT','COMPLETE_CALLER','TIMEOUT_CALLER') THEN 1 ELSE 0 END) AS finalizadas,
+            SUM(CASE WHEN evento = 'ABANDON' THEN 1 ELSE 0 END) AS abandonadas,
+            SUM(CASE WHEN evento = 'CANCELADO' THEN 1 ELSE 0 END) AS cancelado
+        FROM atendimento a 
+        INNER JOIN eventos_atendimento ea ON ea.uniqueid = a.uniqueid and ea.id = (SELECT MAX(id) FROM eventos_atendimento ee WHERE ee.uniqueid = ea.uniqueid)
+        INNER JOIN queues q on q.id = ea.id_queue 
+        WHERE a.data_reg::date = CURRENT_DATE
+            AND a.id_empresa = :id_empresa
+        GROUP BY q.nome, q.id
+        ORDER BY q.id
+        ", ['id_empresa' => $id_empresa]);
+
+        $filas = DB::select("
+        SELECT
+            q.nome, q.id, count(s.nome) as agentes
+        FROM
+            queues q
+        LEFT JOIN supervisor s on s.fila = q.nome 
+        WHERE q.id_empresa = :id_empresa AND q.is_ativa = true
+        GROUP BY q.nome, q.id 
+        ", ['id_empresa' => $id_empresa]);
+
+        $relatoriosPorId = [];
+
+        foreach ($relatorios as $relatorio) {
+            $relatoriosPorId[$relatorio->id] = [
+                'em_espera' => $relatorio->em_espera,
+                'iniciadas' => $relatorio->iniciadas,
+                'enviadas' => $relatorio->enviados,
+                'finalizadas' => $relatorio->finalizadas,
+                'abandonadas' => $relatorio->abandonadas,
+                'canceladas' => $relatorio->cancelado,
+            ];
+        }
+
+        foreach ($filas as &$fila) {
+            $idFila = $fila->id;
+
+            if (isset($relatoriosPorId[$idFila])) {
+                $fila->em_espera = $relatoriosPorId[$idFila]['em_espera'];
+                $fila->iniciadas = $relatoriosPorId[$idFila]['iniciadas'];
+                $fila->enviadas = $relatoriosPorId[$idFila]['enviadas'];
+                $fila->finalizadas = $relatoriosPorId[$idFila]['finalizadas'];
+                $fila->abandonadas = $relatoriosPorId[$idFila]['abandonadas'];
+                $fila->canceladas = $relatoriosPorId[$idFila]['canceladas'];
+            } else {
+                $fila->em_espera = 0;
+                $fila->iniciadas = 0;
+                $fila->enviadas = 0;
+                $fila->finalizadas = 0;
+                $fila->abandonadas = 0;
+                $fila->canceladas = 0;
+            }
+        }
+
+        return $filas;
+    }
+
+    private function getAtendimentosMes($data_inicio, $data_fim)
+    {
+        $id_empresa = Helper::getIdEmpresa();
+
+        $atendimentosPorMes = DB::select("
+            select count (*) as total from atendimento a
+            inner join eventos_atendimento ea on a.uniqueid = ea.uniqueid 
+            where a.data_reg::date >= :data_inicio and a.data_reg::date <= :data_fim
+            and ea.id = (select MAX(id) from eventos_atendimento ee where ee.uniqueid = ea.uniqueid)
+            and evento not in ('EMESPERA', 'LOST_CONNECTION', 'SENDED', 'CANCELADO', 'ABANDON')
+            and id_empresa = :id_empresa
+        ", ['id_empresa' => $id_empresa, 'data_inicio' => $data_inicio, 'data_fim' => $data_fim]);
+
+        return $atendimentosPorMes[0]->total;
+    }
+
+    private function getAtendimentoDia($data_atual)
+    {
+        $id_empresa = Helper::getIdEmpresa();
+
+        $atendimentoDia = DB::select("
+            select count (*) as total from atendimento a
+            inner join eventos_atendimento ea on a.uniqueid = ea.uniqueid 
+            where a.data_reg::date = :data_atual
+            and ea.id = (select MAX(id) from eventos_atendimento ee where ee.uniqueid = ea.uniqueid)
+            and evento not in ('EMESPERA', 'LOST_CONNECTION', 'SENDED', 'CANCELADO', 'ABANDON')
+            and id_empresa = :id_empresa
+        ", ['id_empresa' => $id_empresa, 'data_atual' => $data_atual]);
+
+        return $atendimentoDia[0]->total;
+    }
+
+    private function getAgentesOperantes()
+    {
+        $id_empresa = Helper::getIdEmpresa();
+
+        $totalAgentesOperantes = DB::select("
+            SELECT COUNT(DISTINCT s.id_usuario) AS total
+            FROM supervisor s
+            INNER JOIN atendimento a ON a.matricula = s.matricula
+            LEFT JOIN eventos_atendimento ea ON ea.uniqueid = a.uniqueid
+            WHERE ea.id = (SELECT MAX(id) FROM eventos_atendimento ee WHERE ee.uniqueid = ea.uniqueid)
+            AND (evento = 'START' AND status IN ('INDISPONIVEL') AND s.id_empresa = :id_empresa) OR
+            (status IN ('LIVRE', 'OCUPADO') AND s.id_empresa = :id_empresa)
+        ", ['id_empresa' => $id_empresa]);
+
+        return $totalAgentesOperantes[0]->total;
+    }
+
+    private function getAgentesInoperantes()
+    {
+        $id_empresa = Helper::getIdEmpresa();
+
+        $totalAgentesInoperantes = DB::select("
+            SELECT COUNT(s.id_usuario) AS total
+            FROM supervisor s
+            WHERE status IN ('INDISPONIVEL', 'PAUSA')
+            AND NOT EXISTS (
+                SELECT 1
+                FROM atendimento a
+                LEFT JOIN eventos_atendimento ea ON ea.uniqueid = a.uniqueid
+                WHERE ea.id = (SELECT MAX(id) FROM eventos_atendimento ee WHERE ee.uniqueid = ea.uniqueid)
+                AND evento = 'START'
+                AND a.matricula = s.matricula
+            )
+            AND s.id_empresa = :id_empresa
+        ", ['id_empresa' => $id_empresa]);
+
+        return $totalAgentesInoperantes[0]->total;
+    }
+
+    public function agentesLogados($id)
+    {
+        if (empty($id)) {
+            return redirect()->back();
+        }
+        $id_empresa = Helper::getIdEmpresa();
+        $fila = Filas::where(['id' => $id, 'id_empresa' => $id_empresa])->first();
+        $pausas = Pausas::where(["id_empresa" => $id_empresa, "is_ativo" => true])->get();
+        $filas = $this->queueRepository->list(['id_empresa' => $id_empresa]);
+        $atendimentos_espera = $this->getAtendimentosEmEsperaFila($id);
+
+        return view('admin.dashboard.agentesLogados', compact('fila', 'pausas', 'atendimentos_espera', 'filas'));
+    }
+
+    public function relatoriosFilas($id)
+    {
+        if (empty($id)) {
+            return response()->json(['data' => "Parametro ID é obrigatorio"]);
+        }
+
+        $id_empresa = Helper::getIdEmpresa();
+        $fila = Filas::where('id', $id)->where('id_empresa', $id_empresa)->first();
+        $agentesNaFila = DB::table("supervisor as s")
+            ->leftJoin("queues as q", "q.nome", "=", "s.fila")
+            ->join("tokens as t", "t.id_usuario", "=", "s.id_usuario")
+            ->select(
+                "s.id",
+                "s.nome",
+                "s.matricula",
+                "s.motivo_pausa",
+                "s.fila",
+                "s.status",
+                "t.token",
+                "q.id as id_queue",
+                DB::raw("(now() - s.tempo_login) AS login"),
+                DB::raw(
+                    "(
+                        SELECT COUNT(*)
+                        FROM atendimento AS ma
+                        JOIN (
+                            SELECT uniqueid, MAX(id) AS max_id
+                            FROM eventos_atendimento
+                            GROUP BY uniqueid
+                        ) AS m2_max
+                        ON ma.uniqueid = m2_max.uniqueid
+                        JOIN eventos_atendimento AS m2
+                        ON ma.uniqueid = m2.uniqueid AND m2.id = m2_max.max_id
+                        WHERE ma.matricula = s.matricula AND m2.evento = 'START'
+                    ) as atendimentos_atuais"
+                )
+            )
+            ->where([
+                ["s.id_empresa", "=", $id_empresa],
+                ['q.nome', $fila->nome],
+            ])
+            ->groupBy('s.id', 't.token', "q.id")
+            ->get();
+
+        return response()->json(['data' => $agentesNaFila]);
+    }
+
+    public function getAtendimentosEmEsperaFila($id_fila)
+    {
+        $atendimentos_espera = DB::select("
+        SELECT
+            ea.uniqueid, ea.id, a.nome, a.cliente_id, ea.data_evento
+        FROM atendimento a 
+        INNER JOIN eventos_atendimento ea ON ea.uniqueid = a.uniqueid and ea.id = (SELECT MAX(id) FROM eventos_atendimento ee WHERE ee.uniqueid = ea.uniqueid)
+        WHERE 
+            ea.id_queue = :id_fila and ea.evento = 'EMESPERA'
+        ORDER BY ea.id
+        ", ['id_fila' => $id_fila]);
+
+        return $atendimentos_espera;
+    }
+
+    public function transferirFilaAtendimento(Request $request)
+    {
+        DB::beginTransaction();
+        try {
+            DB::table('eventos_atendimento')->where("uniqueid", $request->unique_id)
+            ->update([
+                "id_queue" => $request->fila
+            ]);
+
+            DB::commit();
+            return redirect()->back()->with('status', 'Atendimento transferido');
+        } catch (\Throwable $th) {
+            DB::rollBack();
+            return redirect()->back()->with('status', 'Erro ao transferir atendimento');
+        }
+    }
+
+    public function agenteAtendimentos($id, $matricula_agente)
+    {
+        if (empty($matricula_agente) || empty($id)) {
+            return response()->json(['data' => "Parametro ID é obrigatorio"]);
+        }
+
+        $atendimentos_agente = DB::select("
+            SELECT *
+            FROM atendimento AS ma
+            JOIN (
+                SELECT uniqueid, MAX(id) AS max_id
+                FROM eventos_atendimento
+                GROUP BY uniqueid
+            ) AS m2_max
+            ON ma.uniqueid = m2_max.uniqueid
+            JOIN eventos_atendimento AS m2
+            ON ma.uniqueid = m2.uniqueid AND m2.id = m2_max.max_id
+            WHERE ma.matricula = :matricula_agente AND m2.evento = 'START'
+        ", ['matricula_agente' => $matricula_agente]);
+
+        return response()->json(['data' => $atendimentos_agente]);
+    }
+
+    public function transferirAtendimento(Request $request)
+    {
+        $user = auth()->user();
+        $tokenDB = $this->getToken($user->id);
+
+        $httpClient = new Client();
+
+        $check = true;
+
+        $url = env('APP_URL');
+        $response = $httpClient->post("$url/api/v1/atendimentos/transferir", [
+            'headers' => [
+                'Authorization' => "Bearer $tokenDB->token",
+            ],
+            'json' => [
+                'matricula_origem' => $request->origem,
+                'matricula_destino' => $request->destino,
+                'uniqueid' => $request->atendimento_unique_id
+            ],
+        ]);
+
+        if (!($response->getStatusCode() >= 200 && $response->getStatusCode() < 300)) {
+            $check = false;
+        }
+
+        if (!$check) {
+            return redirect()->back()->with('status', 'Erro ao tentar transferir o atendimento');
+        } else {
+            return redirect()->back()->with('status', 'O atendimento foi transferido com sucesso!');
+        }
+    }
+}

app/Http/Controllers/Admin/EmpresaController.php

@@ -1,7 +1,8 @@
 <?php
 
-namespace App\Http\Controllers;
+namespace App\Http\Controllers\Admin;
 
+use App\Http\Controllers\Controller;
 use App\Models\Empresa;
 use Illuminate\Http\Request;
 use Illuminate\Support\Facades\DB;
@@ -9,22 +10,31 @@ use Illuminate\Support\Facades\Gate;
 
 class EmpresaController extends Controller
 {
-    public function index()
+    public function index(Request $request)
     {
-        if (Gate::denies('is_permission')) {
-            return redirect()->back();
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('show_empresas')){
+            abort(404);
         }
-        
-        $empresas = DB::table('empresa')->orderBy('id', 'desc')->get();
 
-        return view('admin.empresas', compact('empresas'));
+        $search = strtolower($request->pesquisa);
+        $status = $request->status === "desativado" ? false : true;
+        $empresas = DB::table('empresa')
+            ->orderBy('id', 'desc')
+            ->when($search, function ($query) use ($search) {
+                return $query->where(DB::raw('LOWER(nome)'), 'like', '%' . $search . '%');
+            })
+            ->where('status', $status)
+            ->get();
+        
+        return view('admin.cadastros.empresas', compact('empresas', 'status'));
     }
 
-
     public function store(Request $request)
     {
-        if (Gate::denies('is_permission')) {
-            return redirect()->back();
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('store_empresas')){
+            abort(404);
         }
 
         $request->validate([
@@ -32,22 +42,30 @@ class EmpresaController extends Controller
             'email' => ['required', 'string', 'email', 'max:255', 'unique:'.Empresa::class],
             'token' => ['required', 'string'],
             'cnpj' => ['required', 'unique:'.Empresa::class],
+            'status' => ['required'],
         ]);
 
         $cnpjSemMascara = preg_replace("/[^0-9]/", "", $request->cnpj);
+        $status = $request->status === 'on' ? true : false;
 
         Empresa::create([
             'nome' => $request->nome,
             'token' => $request->token,
             'email' => $request->email,
             'cnpj' => $cnpjSemMascara,
+            'status' => $status
         ]);
 
-        return redirect()->back()->with('status', 'Cadastrado com sucesso');
+        return redirect('empresas')->with('status', 'Cadastrado com sucesso');
     }
 
     public function edit($id)
     {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('edit_empresas')){
+            abort(404);
+        }
+
         if (empty($id)) {
             return response()->json(['data' => 'Parametro ID é obrigatório']);
         }
@@ -63,21 +81,26 @@ class EmpresaController extends Controller
         return response()->json($response);
     }
 
-
     public function update(Request $request, $id)
     {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('update_empresas')){
+            abort(404);
+        }
+
         if (!$id) {
             return redirect()->back();
         }
 
         $empresa = Empresa::where("id", $id)->first();
-
+        $status = $request->status === "on" ? true : false;
         $newCnpjOrEmail = $request->cnpj === $empresa->cnpj || $request->email === $empresa->email;
         
         if($newCnpjOrEmail){
             Empresa::where("id", $id)
             ->update([
                 'nome' => $request->nome,
+                'status' => $status,
             ]);
 
         }else{
@@ -85,6 +108,7 @@ class EmpresaController extends Controller
                 'nome' => ['required', 'string', 'max:255'],
                 'email' => ['required', 'string', 'email', 'max:255', 'unique:'.Empresa::class],
                 'cnpj' => ['required', 'unique:'.Empresa::class],
+                "status" => ['required']
             ]);
 
             $cnpjSemMascara = preg_replace("/[^0-9]/", "", $request->cnpj);
@@ -94,12 +118,28 @@ class EmpresaController extends Controller
                 'nome' => $request->nome,
                 'email' => $request->email,
                 'cnpj' => $cnpjSemMascara,
+                'status' => $status,
             ]);
-
         }
 
         return redirect()->back()->with('status', 'Atualizado com sucesso');
     }
 
-    
+    public function destroy($id)
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('destroy_empresas')){
+            abort(404);
+        }
+
+        if (empty($id)) {
+            return redirect('empresas');
+        }
+
+        Empresa::where('id', $id)->update([
+            "status" => false
+        ]);
+
+        return redirect('empresas')->with('status', 'desativado com sucesso');
+    }
 }

app/Http/Controllers/Admin/FilasController.php

@@ -1,20 +1,23 @@
 <?php
 
-namespace App\Http\Controllers;
+namespace App\Http\Controllers\Admin;
 
+use App\Http\Controllers\Controller;
 use App\Models\Filas;
-use Illuminate\Contracts\View\View;
 use Illuminate\Http\Request;
-use Illuminate\Support\Facades\Auth;
 use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Gate;
 
 class FilasController extends Controller
 {
     public function index(Request $request)
     {
-        $selected = (object) ['isSelected' => false, 'isAtivo' => 'ativo'];
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('show_filas')){
+            abort(404);
+        }
 
-        // $filas = filas::where('is_ativa', true)->get();
+        $selected = (object) ['isSelected' => false, 'isAtivo' => 'ativo'];
         $filas = filas::class;
         $user = auth()->user();
 
@@ -31,7 +34,6 @@ class FilasController extends Controller
             $filas = $filas::where('is_ativa', true);
         }
 
-
         if ($request->pesquisa) {
 
             $pesquisa = strtolower($request->pesquisa);
@@ -40,18 +42,21 @@ class FilasController extends Controller
 
         $filas = $filas->where('id_empresa', $id_empresa)->OrderBy('nome', 'asc')->get();
 
-        return view('admin.filas', compact('filas', 'selected'));
+        return view('admin.cadastros.filas', compact('filas', 'selected'));
     }
 
     public function create(Request $request)
     {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('store_filas')){
+            abort(404);
+        }
 
         $request->validate([
             'nome' => ['string', 'required'],
             'motivo' => ['required']
         ]);
 
-
         $is_ativa = $request->motivo === 'on' ? true : false;
 
         if (empty($request->nome)) {
@@ -62,8 +67,6 @@ class FilasController extends Controller
             return redirect('filas')->with('status', 'Fila já cadastrada');
         }
 
-
-        // se tornar reativo
         $user = auth()->user();
 
         $id_empresa = $user->empresa->first()->id;
@@ -74,20 +77,21 @@ class FilasController extends Controller
             'is_ativa' => $is_ativa
         ]);
 
-
         return redirect('filas')->with('status', 'Fila cadastrada');
     }
 
-
     public function edit($id)
     {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('edit_filas')){
+            abort(404);
+        }
 
         if (empty($id)) {
             return redirect('filas');
         }
 
         $setor = Filas::find($id);
-
         $response = [
             'data' => $setor,
         ];
@@ -97,8 +101,11 @@ class FilasController extends Controller
 
     public function update(Request $request, $id)
     {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('update_filas')){
+            abort(404);
+        }
 
-        
         if (empty($id)) {
             return redirect('filas');
         }
@@ -112,13 +119,11 @@ class FilasController extends Controller
             'status' => ['required']
         ]);
 
-
         $isFilaRegister = Filas::select('nome')
             ->where('id', $id)
             ->get()
             ->first();
 
-
         $is_ativa = $request->status === 'on' ? true : false;
 
         if ($isFilaRegister->nome != strtoupper($request->nome)) {
@@ -141,24 +146,23 @@ class FilasController extends Controller
         return redirect('filas')->with('status', 'Fila Editada');
     }
 
-
     public function destroy($id)
     {
-        $pesquisa = Filas::where('id', '=', $id);
-
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('destroy_filas')){
+            abort(404);
+        }
 
+        $pesquisa = Filas::where('id', '=', $id);
         $setor = $pesquisa->get();
         $rowCount = $setor->count();
 
-
         if ($rowCount > 0) {
             $pesquisa->update([
                 'is_ativa' => false
             ]);
         }
 
-        // filas::where('id', '=', $id)->delete();
-
         return redirect('filas')->with('status', 'Fila desativada');
     }
 }

app/Http/Controllers/Admin/GraficosController.php

@@ -0,0 +1,101 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Http\Controllers\Controller;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Gate;
+use Illuminate\Http\Request;
+
+class GraficosController extends Controller
+{
+    public function index()
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('show_analytics')){
+            abort(404);
+        }
+
+        return view("admin.graficos.graficos");
+    }
+
+    public function show(Request $request)
+    {
+        $data = $this->getRelatorioDados($request->dataInicio, $request->dataFim);
+
+        return response()->json(['status' => true, 'data' => $data]);
+    }
+
+    private function getRelatorioDados($dataInicio, $dataFim)
+    {
+        $user = auth()->user();
+        $id_empresa = $user->empresa->first()->id;
+
+        $atendimentosData = DB::table('usuarios as u')
+            ->leftJoin('atendimento as a', 'u.id', '=', 'a.id_usuario')
+            ->select('u.nome', DB::raw('count(a.id_usuario) as qtde_atendimento'))
+            ->where('a.id_empresa', $id_empresa);
+
+        if ($dataInicio && $dataFim) {
+            $atendimentosData->whereBetween(DB::raw('a.data_reg::DATE'), [$dataInicio, $dataFim]);
+        } elseif ($dataInicio) {
+            $atendimentosData->where(DB::raw('a.data_reg::DATE'), '>=', $dataInicio);
+        } elseif ($dataFim) {
+            $atendimentosData->where(DB::raw('a.data_reg::DATE'), '<=', $dataFim);
+        }
+
+        $atendimentosData = $atendimentosData
+            ->groupBy('u.nome')
+            ->get();
+
+        $atendimentosStatusData = DB::table('usuarios as u')
+            ->join('usuario_empresa as ue', 'ue.id_usuario', '=', 'u.id')
+            ->join('eventos_atendimento as ea', 'ea.id_usuario', '=', 'u.id')
+            ->select('ea.evento',  DB::raw('count(ea.evento) as qtde_usados'))
+            ->where([
+                ['ue.id_empresa', '=', $id_empresa],
+                ['ea.evento', '<>', config('event.CONF_EVENT_ESPERA')],
+            ]);
+
+        if ($dataInicio && $dataFim) {
+            $atendimentosStatusData->whereBetween(DB::raw('ea.data_reg::DATE'), [$dataInicio, $dataFim]);
+        } elseif ($dataInicio) {
+            $atendimentosStatusData->where(DB::raw('ea.data_reg::DATE'), '>=', $dataInicio);
+        } elseif ($dataFim) {
+            $atendimentosStatusData->where(DB::raw('ea.data_reg::DATE'), '<=', $dataFim);
+        }
+
+        $atendimentosStatusData = $atendimentosStatusData
+            ->groupBy('ea.evento')
+            ->get();
+
+        $filasMaisUsadas = DB::table('queues as q')
+            ->join('eventos_atendimento as ea', 'ea.id_queue', '=', 'q.id')
+            ->select('q.nome', DB::raw('count(ea.id_queue) as qtde_fila'))
+            ->where('q.id_empresa', $id_empresa);
+
+        if ($dataInicio && $dataFim) {
+            $filasMaisUsadas->whereBetween(DB::raw('ea.data_reg::DATE'), [$dataInicio, $dataFim]);
+        } elseif ($dataInicio) {
+            $filasMaisUsadas->where(DB::raw('ea.data_reg::DATE'), '>=', $dataInicio);
+        } elseif ($dataFim) {
+            $filasMaisUsadas->where(DB::raw('ea.data_reg::DATE'), '<=', $dataFim);
+        }
+
+        $filasMaisUsadas = $filasMaisUsadas
+            ->groupBy('q.nome')
+            ->get();
+        
+        $data = [
+            'atendimentosData' => $atendimentosData,
+            'atendimentosStatusData' => $atendimentosStatusData,
+            'filasMaisUsadas' => $filasMaisUsadas,
+        ];
+
+        return $data;
+    }
+
+
+
+
+}

app/Http/Controllers/Admin/HorariosController.php

@@ -0,0 +1,205 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Helpers\Helper;
+use App\Http\Controllers\Controller;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Gate;
+use App\Models\Types;
+use App\Models\NumberChannel;
+use App\Models\Horario;
+use App\Models\Agentes;
+use App\Models\Filas;
+use App\Models\Redirect;
+use App\Models\HorarioOption;
+use Illuminate\Support\Facades\DB;
+
+class HorariosController extends Controller
+{
+    public function __construct(
+        protected Horario $horarioRepository,
+        protected Agentes $agenteRepository,
+        protected Filas $queueRepository,
+        protected Redirect $redirectRepository,
+        protected HorarioOption $horarioOptionRepository,
+    ) {
+    }
+
+    public function index(Request $request) 
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('show_redirect')){
+            abort(404);
+        }
+
+        $id_empresa = Helper::getEmpresas();
+
+        if (!is_int($id_empresa)){
+            $empresasIds = $id_empresa->pluck('id')->toArray();
+        } else {
+            $empresasIds = $id_empresa;
+        }
+
+        $types = Types::all();
+        $horarios = $this->horarioRepository->list(["id_empresa" => $empresasIds]);
+        $numberChannels = NumberChannel::whereIn('id_empresa', $empresasIds)->get();
+
+        return view('admin.cadastros.horarios', compact('horarios', 'numberChannels', 'types'));
+    }
+
+    public function show(Request $request)
+    {
+        $data = $request->all();
+        $id_type = $request->segment(2);
+
+        if (empty($id_type)) {
+            return response()->json(['data' => 'Parametro ID_TYPE é obrigatório']);
+        }
+
+        $type = DB::table('types')->where([['id', $id_type], ['status', true]])->first();
+        $typeName = $type->name;
+        $id_empresa = Helper::getIdEmpresa();
+        $data = null;
+        switch ($typeName) {
+            case 'queue':
+                $data = $this->queueRepository->list(["id_empresa" => $id_empresa, "status" => true]);
+                break;
+            case 'redirect':
+                $data = $this->redirectRepository->list(["id_empresa" => $id_empresa]);
+                break;
+            case 'agent':
+                $data = $this->agenteRepository->list(["id_empresa" => $id_empresa, "status" => true]);
+                break;
+            case 'horario':
+                $data = $this->horarioRepository->list(["id_empresa" => $id_empresa, "status" => true]);
+                break;
+            default:
+                $data = null;
+                break;
+        }
+
+        $response = [
+            'data' => [
+                'status' => true,
+                'data' => $data,
+            ],
+        ];
+
+        return response()->json($response);
+    }
+
+    public function store(Request $request)
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('store_redirect')){
+            abort(404);
+        }
+
+        $request->validate([
+            'id_number' => ['required'],
+            'nome' => ['required', 'string'],
+            'opcao' => ['required'],
+            'acao' => ['required'],
+            'status' => ['required']
+        ]);
+
+        $status = $request->status === "on" ? true : false;
+        $id = $request->acao;
+        if ($request->opcao == 3) {
+            $id = $this->agenteRepository->get(["id" => $request->acao])->matricula;
+        }
+
+        $created = $this->horarioRepository->create($request->id_number, strtoupper($request->nome), $request->opcao, $id, $status);
+
+        if(!$created){
+            redirect()->back()->with('status', 'Erro ao tentar cadastrar horário');
+        }
+
+        return redirect()->back()->with('status', 'Cadastrado com sucesso!');
+    }
+
+    public function edit(Request $request)
+    {
+        $id = $request->segment(2);
+        if (empty($id)) {
+            return response()->json(['data' => 'Parametro ID é obrigatório']);
+        }
+
+        $optionData = Horario::find($id);
+
+        $types = Types::all();
+        
+        $id_empresa = Helper::getEmpresas();
+
+        if (!is_int($id_empresa)){
+            $empresasIds = $id_empresa->pluck('id')->toArray();
+        } else {
+            $empresasIds = $id_empresa;
+        }
+
+        $numberChannels = NumberChannel::whereIn('id_empresa', $empresasIds)->get();
+
+        $response = [
+            'data' => [
+                'status' => true,
+                'option_data' => $optionData,
+                'types' => $types,
+                'numberChannels' => $numberChannels
+            ],
+        ];
+
+        return response()->json($response);
+    }
+
+    public function update(Request $request)
+    {
+        $id = $request->segment(2);
+        if (!$id) {
+            return redirect()->back();
+        }
+
+        $request->validate([
+            'id_number' => ['required'],
+            'nome' => ['required', 'string'],
+            'opcao' => ['required'],
+            'acao' => ['required'],
+            'status' => ['required']
+        ]);
+
+        $status = $request->status === "on" ? true : false;
+        $acao = $request->acao;
+        if ($request->opcao == 3) {
+            $acao = $this->agenteRepository->get(["id" => $request->acao])->matricula;
+        }
+
+        $created = $this->horarioRepository->atualizar($id, $request->id_number, $request->nome, $request->opcao, $acao, $status);
+
+        if(!$created){
+            redirect()->back()->with('status', 'Erro ao tentar atualizar Horario');
+        }
+
+        return redirect()->back()->with('status', 'Atualizado com sucesso');
+    }
+
+    public function destroy($horario_id)
+    {
+        if (!$horario_id) {
+            return redirect()->back();
+        }
+
+        $horariosOptions = $this->horarioOptionRepository->list(['id_horario' => $horario_id]);
+        
+        if (count($horariosOptions) > 0) {
+            return redirect()->back()->with('status', 'É necessário deletar todos os subitens primeiro!');
+        }
+
+        $deleted = $this->horarioRepository->deletar($horario_id);
+
+        if(!$deleted){
+            return redirect()->back()->with('status', 'Erro ao tentar deletar horário');
+        }
+
+        return redirect()->back()->with('status', 'Deletado com sucesso!');
+    }
+}

app/Http/Controllers/Admin/HorariosOptionController.php

@@ -0,0 +1,192 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Helpers\Helper;
+use App\Http\Controllers\Controller;
+use App\Models\Agentes;
+use App\Models\Filas;
+use App\Models\Horario;
+use App\Models\HorarioOption;
+use App\Models\Types;
+use App\Models\Redirect;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Gate;
+
+class HorariosOptionController extends Controller
+{
+    public function __construct(
+        protected Agentes $agenteRepository,
+        protected Filas $queueRepository,
+        protected Horario $horarioRepository,
+        protected HorarioOption $horariosOptionsRepository,
+        protected Redirect $redirectRepository,
+    ) {
+    }
+
+    public function index($id)
+    {
+        if (empty($id)) {
+            return redirect('horarios');
+        }
+        $options = $this->horariosOptionsRepository->list(["id_horario" => $id]);
+        $types = Types::all();
+        $id_horario = $id;
+
+        return view('admin.cadastros.horariosOption', compact('options', 'id_horario', 'types'));
+    }
+
+    public function show(Request $request)
+    {
+        $id_type = $request->segment(4);
+
+        if (empty($id_type)) {
+            return response()->json(['data' => 'Parametro ID_TYPE é obrigatório']);
+        }
+
+        $type = DB::table('types')->where([['id', $id_type], ['status', true]])->first();
+        $typeName = $type->name;
+        $id_empresa = Helper::getIdEmpresa();
+        $data = null;
+        switch ($typeName) {
+            case 'queue':
+                $data = $this->queueRepository->list(["id_empresa" => $id_empresa, "status" => true]);
+                break;
+            case 'redirect':
+                $data = $this->redirectRepository->list(["id_empresa" => $id_empresa]);
+                break;
+            case 'agent':
+                $data = $this->agenteRepository->list(["id_empresa" => $id_empresa, "status" => true]);
+                break;
+            case 'horario':
+                $data = $this->horarioRepository->list(["id_empresa" => $id_empresa, "status" => true]);
+                break;
+            default:
+                $data = null;
+                break;
+        }
+
+        $response = [
+            'data' => [
+                'status' => true,
+                'data' => $data,
+            ],
+        ];
+
+        return response()->json($response);
+    }
+
+    public function store(Request $request)
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('store_redirect')){
+            abort(404);
+        }
+
+        $request->validate([
+            'id_horario' => ['required'],
+            'horario_inicio' => ['required'],
+            'horario_fim' => ['required'],
+            'feriado' => ['required'],
+            'todos_dias_semana' => ['required'],
+            'todos_meses' => ['required'],
+            'todos_dias_mes' => ['required'],
+        ]);
+
+        $id = $request->destino;
+        if ($request->type == 3) {
+            $id = $this->agenteRepository->get(["id" => $request->destino])->matricula;
+        }
+        
+        $todos_dias_semana = $request->todos_dias_semana === "Sim" ? true : false;
+        $todos_meses = $request->todos_meses === "Sim" ? true : false;
+        $todos_dias_mes = $request->todos_dias_mes === "Sim" ? true : false;
+        $feriado = $request->feriado === "Sim" ? true : false;
+
+        $created = $this->horariosOptionsRepository->create($request->id_horario, $request->horario_inicio, $request->horario_fim, $todos_dias_semana, $request->dias_semana,
+                    $request->dias_semana_fim, $todos_dias_mes, $request->dias_mes, $request->dias_mes_fim, $todos_meses, $request->meses, $request->meses_fim, 
+                    $request->type, $id, $feriado);
+
+        if(!$created){
+            redirect()->back()->with('status', 'Erro ao tentar cadastrar regra');
+        }
+
+        return redirect()->back()->with('status', 'Cadastrado com sucesso');
+    }
+
+    public function destroy($id_horario, $id_horario_option)
+    {
+        if (!$id_horario_option) {
+            return redirect()->back();
+        }
+
+        $deleted = $this->horariosOptionsRepository->deletar($id_horario_option);
+
+        if(!$deleted){
+            redirect()->back()->with('status', 'Erro ao tentar deletar horário');
+        }
+
+        return redirect()->back()->with('status', 'Deletado com sucesso!');
+    }
+
+    public function edit(Request $request)
+    {
+        $id = $request->segment(4);
+        if (empty($id)) {
+            return response()->json(['data' => 'Parametro ID é obrigatório']);
+        }
+
+        $optionData = HorarioOption::find($id);
+
+        $types = Types::all();
+        
+        $response = [
+            'data' => [
+                'status' => true,
+                'option_data' => $optionData,
+                'types' => $types,
+            ],
+        ];
+
+        return response()->json($response);
+    }
+
+    public function update(Request $request)
+    {
+        $id = $request->segment(4);
+        if (!$id) {
+            return redirect()->back();
+        }
+
+        $request->validate([
+            'horario_inicio' => ['required'],
+            'horario_fim' => ['required'],
+            'feriado' => ['required'],
+            'todos_dias_semana' => ['required'],
+            'todos_meses' => ['required'],
+            'todos_dias_mes' => ['required'],
+        ]);
+
+        $destino = $request->destino;
+        if ($request->type == 3) {
+            $destino = $this->agenteRepository->get(["id" => $request->destino])->matricula;
+        }
+
+        $todos_dias_semana = $request->todos_dias_semana === "Sim" ? true : false;
+        $todos_meses = $request->todos_meses === "Sim" ? true : false;
+        $todos_dias_mes = $request->todos_dias_mes === "Sim" ? true : false;
+        $feriado = $request->feriado === "Sim" ? true : false;
+
+        $created = $this->horariosOptionsRepository->atualizar($id, $request->horario_inicio, $request->horario_fim, $todos_dias_semana, $request->dias_semana,
+                $request->dias_semana_fim, $todos_dias_mes, $request->dias_mes, $request->dias_mes_fim, $todos_meses, $request->meses, $request->meses_fim, 
+                $request->type, $destino, $feriado);
+
+        if(!$created){
+            redirect()->back()->with('status', 'Erro ao tentar atualizar regra');
+        }
+
+        return redirect()->back()->with('status', 'Atualizado com sucesso');
+    }
+
+}

app/Http/Controllers/Admin/NumberChannelController.php

@@ -0,0 +1,142 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Helpers\Helper;
+use App\Http\Controllers\Controller;
+use App\Models\NumberChannel;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Gate;
+
+class NumberChannelController extends Controller
+{
+
+    public function __construct(
+        protected NumberChannel $numberChannelRepository,
+    ) {
+    }
+
+    public function index(Request $request)
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('show_channels')){
+            abort(404);
+        }
+
+        $empresas = Helper::getEmpresas();
+
+        if (!is_int($empresas)){
+            $empresasIds = $empresas->pluck('id')->toArray();
+        } else {
+            $empresasIds = $empresas;
+        }
+
+        if ($request->empresa) {
+            $empresasIds = $request->empresa;
+        }
+        $search = strtolower($request->pesquisa);
+        $status = $request->status === "desativado" ? false : true;
+
+        $channels = $this->numberChannelRepository->list(["id_empresa" => $empresasIds, "status" => $status, "search" => $search]);
+
+        return view('admin.cadastros.channels', compact('channels', 'status', 'search'));
+    }
+
+    public function store(Request $request)
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('store_channels')){
+            abort(404);
+        }
+
+        $request->validate([
+            'name' => ['required'],
+            'id_empresa' => ['required'],
+            'number' => ['required'],
+            'token' => ['required'],
+            'channel' => ['required'],
+            'work_space' => ['required'],
+            'title' => ['required'],
+        ]);
+
+        
+        $status = $request->status === 'on' ? true : false;
+        $created = $this->numberChannelRepository->create($request->name, $request->id_empresa, $request->number, $request->token, $request->channel, $request->work_space, $request->title, $status);
+        if(!$created){
+            return redirect()->back()->with('status', 'Erro ao tentar criar channel');
+        }
+
+        return redirect()->back()->with('status', ' Cadastrado com sucesso');
+    }
+
+    public function edit($id)
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('edit_channels')){
+            abort(404);
+        }
+
+        if (empty($id)) {
+            return redirect('channels');
+        }
+
+        $channelData = NumberChannel::find($id);
+        $response = [
+            'status' => true,
+            'data' => $channelData
+        ];
+
+        return response()->json($response);
+    }
+
+    public function destroy($id)
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('destroy_channels')){
+            abort(404);
+        }
+
+        if (empty($id)) {
+            return redirect('channels');
+        }
+
+        NumberChannel::where('id', $id)->update([
+            "status" => false
+        ]);
+
+        return redirect('channels')->with('status', 'desativado com sucesso');
+    }
+
+    public function update(Request $request, $id)
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('update_channels')){
+            abort(404);
+        }
+
+        $request->validate([
+            'name' => ['required'],
+            'id_empresa' => ['required'],
+            'number' => ['required'],
+            'token' => ['required'],
+            'channel' => ['required'],
+            'work_space' => ['required'],
+            'title' => ['required'],
+        ]);
+
+        $status = $request->status === "on" ? true : false;
+
+        NumberChannel::where("id", $id)->update([
+            'name' => $request->name,
+            'id_empresa' => $request->id_empresa,
+            'number' => $request->number,
+            'token' => $request->token,
+            'channel' => $request->channel,
+            'work_space' => $request->work_space,
+            'title' => $request->title,
+            'status' => $status,
+            ]);
+    
+        return redirect('channels')->with('status', 'atualizado com sucesso');
+    }
+}

app/Http/Controllers/Admin/PausasController.php

@@ -1,70 +1,60 @@
 <?php
 
-namespace App\Http\Controllers;
+namespace App\Http\Controllers\Admin;
 
+use App\Http\Controllers\Controller;
 use App\Models\Pausas;
 use Illuminate\Http\Request;
 use Illuminate\Support\Facades\DB;
 use Illuminate\Support\Facades\Gate;
-use Symfony\Component\VarDumper\Caster\RedisCaster;
 
 class PausasController extends Controller
 {
-    //
-
     public function index(Request $request)
     {
-        $selected = (object) ['isSelected' => false, 'isAtivo' => 'ativo'];
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('show_pausas')){
+            abort(404);
+        }
 
+        $selected = (object) ['isSelected' => false, 'isAtivo' => 'ativo'];
         $pausas = Pausas::class;
-
-
         $is_ativo = $request->situacao === 'on' ? true : false;
 
         $user = auth()->user();
         $id_empresa = $user->empresa->first()->id;
 
-
         if ($request->status) {
-
             $status = $request->status == 'ativo' ? true : false;
-
             $selected = (object) ['isSelected' => true, 'isAtivo' => $request->status];
-
             $pausas = $pausas::where('is_ativo', $status);
+
         } else {
             $pausas = $pausas::where('is_ativo', true);
         }
 
-
         if ($request->pesquisa) {
 
             $pesquisa = strtolower($request->pesquisa);
             $pausas->where(DB::raw('LOWER(motivos_pausas.motivo)'), 'like', "%$pesquisa%");
         }
 
-
-
         $pausas = $pausas->where('id_empresa', $id_empresa)->OrderBy('motivo', 'asc')->get();
 
-        return view('admin.pausas', compact('pausas', 'selected'));
+        return view('admin.cadastros.pausas', compact('pausas', 'selected'));
     }
 
-
-
     public function create(Request $request)
     {
-
-
-        if (Gate::denies('is_permission')) {
-            return redirect('users');
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('store_pausas')){
+            abort(404);
         }
 
         if (empty($request->motivo)) {
             return redirect('pausas');
         }
 
-
         $request->validate([
             'motivo' => ['string', 'required'],
             'situacao' => ['required'],
@@ -74,7 +64,6 @@ class PausasController extends Controller
 
         $id_empresa = $user->empresa->first()->id;
 
-
         $isPausaExists = DB::table('motivos_pausas')->where([
             ['motivo', strtoupper($request->motivo)],
             ['id_empresa', $id_empresa]
@@ -84,50 +73,51 @@ class PausasController extends Controller
             return redirect('pausas')->with('status', 'Pausa já cadastrada');
         }
 
-
         $is_ativo = $request->situacao === 'on' ? true : false;
 
-
         Pausas::create([
             'motivo' => strtoupper($request->motivo),
             'id_empresa' => $id_empresa,
             'is_ativo' => $is_ativo
         ]);
 
-
         return redirect('pausas')->with('status', 'Pausa cadastrada');
     }
 
     public function edit($id)
     {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('edit_pausas')){
+            abort(404);
+        }
+
         if (empty($id)) {
             return redirect('pausas');
         }
 
         $pausa = Pausas::find($id);
 
-
         $response = [
             'data' => $pausa
         ];
 
         return response()->json($response);
-        
     }
 
     public function update(Request $request, $id)
     {
-        
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('update_pausas')){
+            abort(404);
+        }
 
         if (empty($id)) {
             return redirect('pausas');
         }
-       
 
         if (empty($request->motivo) || empty($request->status)) {
             return redirect('pausas');
         }
-       
 
         $request->validate([
             'motivo' => ['string', 'required'],
@@ -140,24 +130,16 @@ class PausasController extends Controller
             ->first();
 
         $is_ativo = $request->status === 'on' ? true : false;
-
-
        
         if ($isPausaRegister->motivo != $request->motivo) {
-
-
             $user = auth()->user();
-
             $id_empresa = $user->empresa->first()->id;
-    
-    
+
             $isPausaExists = DB::table('motivos_pausas')->where([
                 ['motivo', strtoupper($request->motivo)],
                 ['id_empresa', $id_empresa]
             ])->exists();
 
-
-
             if ($isPausaExists) {
                 return redirect('pausas')->with('status', 'Pausa já cadastrada');
             }
@@ -173,23 +155,20 @@ class PausasController extends Controller
             ]);
         }
 
-        
-
         return redirect('pausas')->with('status', 'Pausa atualizada');
     }
 
-
-
     public function destroy($id)
     {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('destroy_pausas')){
+            abort(404);
+        }
 
         $pesquisa = Pausas::where('id', '=', $id);
-
-
         $setor = $pesquisa->get();
         $rowCount = $setor->count();
 
-
         if ($rowCount > 0) {
             $pesquisa->update([
                 'is_ativo' => false

app/Http/Controllers/Admin/ProfileController.php

@@ -0,0 +1,57 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Http\Controllers\Controller;
+use App\Http\Requests\ProfileUpdateRequest;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Auth;
+use Illuminate\Support\Facades\Redirect;
+use Illuminate\View\View;
+
+class ProfileController extends Controller
+{
+    /**
+     * Display the user's profile form.
+     */
+    public function edit(Request $request): View
+    {
+        return view('profile.edit', [
+            'user' => $request->user(),
+        ]);
+    }
+
+    /**
+     * Update the user's profile information.
+     */
+    public function update(ProfileUpdateRequest $request): RedirectResponse
+    {
+        $request->user()->fill($request->validated());
+
+        $request->user()->save();
+
+        return Redirect::route('profile.edit')->with('status', 'profile-updated');
+    }
+
+    /**
+     * Delete the user's account.
+     */
+    public function destroy(Request $request): RedirectResponse
+    {
+        $request->validateWithBag('userDeletion', [
+            'password' => ['required', 'current_password'],
+        ]);
+
+        $user = $request->user();
+
+        Auth::logout();
+
+        $user->delete();
+
+        $request->session()->invalidate();
+        $request->session()->regenerateToken();
+
+        return Redirect::to('/');
+    }
+}

app/Http/Controllers/Admin/RedirectController.php

@@ -1,35 +1,49 @@
 <?php
 
-namespace App\Http\Controllers;
+namespace App\Http\Controllers\Admin;
 
-use App\Models\numberChanel;
+use App\Helpers\Helper;
+use App\Http\Controllers\Controller;
+use App\Models\NumberChannel;
 use App\Models\Redirect;
+use App\Models\RedirectOption;
 use Illuminate\Http\Request;
-use Illuminate\Support\Facades\DB;
 use Illuminate\Support\Facades\Gate;
 
 class RedirectController extends Controller
 {
+    public function __construct(
+        protected Redirect $redirectRepository,
+        protected RedirectOption $redirectOptionRepository,
+    ) {
+    }
+
     public function index()
     {
         $user = auth()->user();
-        $id_empresa = $user->empresa->first()->id;
+        if(Gate::forUser($user)->denies('show_redirect')){
+            abort(404);
+        }
 
-        $redirects = DB::table('redirect as r')
-            ->join('number_channel as nc', 'nc.id', '=', 'r.id_number')
-            ->select('r.*')
-            ->where('nc.id_empresa', $id_empresa)
-            ->get();
+        $empresas = Helper::getEmpresas();
 
-        $numberChannels = numberChanel::where('id_empresa', $id_empresa)->get();
+        if (!is_int($empresas)){
+            $empresasIds = $empresas->pluck('id')->toArray();
+        } else {
+            $empresasIds = $empresas;
+        }
+
+        $redirects = $this->redirectRepository->list(["id_empresa" => $empresasIds]);
+        $numberChannels = NumberChannel::whereIn('id_empresa', $empresasIds)->get();
 
-        return view('admin.redirects', compact('redirects', 'numberChannels'));
+        return view('admin.cadastros.redirects', compact('redirects', 'numberChannels'));
     }
 
     public function store(Request $request)
     {
-        if (Gate::denies('is_permission')) {
-            return redirect()->back();
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('store_redirect')){
+            abort(404);
         }
 
         $request->validate([
@@ -43,23 +57,16 @@ class RedirectController extends Controller
         $status = $request->status === "on" ? true : false;
         $initial = $request->initial === "on" ? true : false;
 
-        Redirect::create([
-            'name' => strtoupper($request->nome),
-            'description' => $request->descricao,
-            'status' => $status,
-            'initial' => $initial,
-            'id_number' => $request->channel,
-            'data_reg' => date('Y-m-d')
-        ]);
+        $this->redirectRepository->create(strtoupper($request->nome),$request->descricao,  $status,  $initial,  $request->channel, date('Y-m-d'));
 
         return redirect()->back()->with('status', 'Cadastrado com sucesso');
     }
 
-
     public function edit($id)
     {
-        if (Gate::denies('is_permission')) {
-            return redirect()->back();
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('edit_redirect')){
+            abort(404);
         }
 
         if (empty($id)) {
@@ -69,7 +76,7 @@ class RedirectController extends Controller
         $redirectData = Redirect::find($id);
         $user = auth()->user();
         $id_empresa = $user->empresa->first()->id;
-        $numberChannels = numberChanel::where('id_empresa', $id_empresa)->get();
+        $numberChannels = NumberChannel::where('id_empresa', $id_empresa)->get();
         $response = [
             'data' => [
                 'status' => true,
@@ -84,8 +91,9 @@ class RedirectController extends Controller
 
     public function update(Request $request, $id)
     {
-        if (Gate::denies('is_permission')) {
-            return redirect()->back();
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('update_redirect')){
+            abort(404);
         }
 
         $request->validate([
@@ -95,7 +103,6 @@ class RedirectController extends Controller
             'initial' => ['required'],
             'channel' => ['required'],
         ]);
-
         
         $status = $request->status === "on" ? true : false;
         $initial = $request->initial === "on" ? true : false;
@@ -115,17 +122,20 @@ class RedirectController extends Controller
 
     public function destroy($id)
     {
-        if (Gate::denies('is_permission')) {
-            return redirect()->back();
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('destroy_redirect')){
+            abort(404);
         }
 
-        $pesquisa = Redirect::where('id', '=', $id);
-        $Redirect = $pesquisa->get();
-        $rowCount = $Redirect->count();
-        if ($rowCount > 0) {
+        $redirectOptions = $this->redirectOptionRepository->list(['id_redirect' => $id]);
 
-            $pesquisa->delete();
+        if (count($redirectOptions) > 0) {
+            return redirect('redirects')->with('status', 'Primeiramente é necessário deletar as opções do Redirect!');
         }
+
+        Redirect::where("id", $id)
+            ->delete();
+
         return redirect('redirects')->with('status', 'deletado com sucesso');
     }
 }

app/Http/Controllers/Admin/RedirectOptionController.php

@@ -1,26 +1,39 @@
 <?php
 
-namespace App\Http\Controllers;
+namespace App\Http\Controllers\Admin;
 
+use App\Helpers\Helper;
+use App\Http\Controllers\Controller;
 use App\Models\Agentes;
+use App\Models\Filas;
+use App\Models\Redirect;
 use App\Models\RedirectOption;
 use App\Models\Types;
+use App\Models\Horario;
 use Illuminate\Http\Request;
 use Illuminate\Support\Facades\DB;
 
 class RedirectOptionController extends Controller
 {
+    public function __construct(
+        protected Agentes $agenteRepository,
+        protected Filas $queueRepository,
+        protected Redirect $redirectRepository,
+        protected RedirectOption $redirectOptionsRepository,
+        protected Horario $horarioRepository,
+    ) {
+    }
+
     public function index($id)
     {
         if (empty($id)) {
             return redirect('redirects');
         }
-
-        $options = RedirectOption::where('id_redirect', '=', $id)->OrderBy('sequence', 'asc')->get();
+        $options = $this->redirectOptionsRepository->list(["id_redirect" => $id]);
         $types = Types::all();
         $id_redirect = $id;
 
-        return view('admin.redirectOption', compact('options', 'id_redirect', 'types'));
+        return view('admin.cadastros.redirectOption', compact('options', 'id_redirect', 'types'));
     }
 
     public function show(Request $request)
@@ -33,17 +46,20 @@ class RedirectOptionController extends Controller
 
         $type = DB::table('types')->where([['id', $id_type], ['status', true]])->first();
         $typeName = $type->name;
-
+        $id_empresa = Helper::getIdEmpresa();
         $data = null;
         switch ($typeName) {
             case 'queue':
-                $data = $this->queue();
+                $data = $this->queueRepository->list(["id_empresa" => $id_empresa, "status" => true]);
                 break;
             case 'redirect':
-                $data = $this->redirect();
+                $data = $this->redirectRepository->list(["id_empresa" => $id_empresa]);
                 break;
             case 'agent':
-                $data = $this->agent();
+                $data = $this->agenteRepository->list(["id_empresa" => $id_empresa, "status" => true]);
+                break;
+            case 'horario':
+                $data = $this->horarioRepository->list(["id_empresa" => $id_empresa, "status" => true]);
                 break;
             default:
                 $data = null;
@@ -60,51 +76,6 @@ class RedirectOptionController extends Controller
         return response()->json($response);
     }
 
-    private function queue()
-    {
-
-        $user = auth()->user();
-        $id_empresa = $user->empresa->first()->id;
-
-        $filas = DB::table('queues as q')->select("q.id", "q.nome as name")->where([['id_empresa', $id_empresa], ['is_ativa', true]])->get();
-
-        return $filas;
-    }
-
-    private function redirect()
-    {
-
-        $user = auth()->user();
-        $id_empresa = $user->empresa->first()->id;
-
-        $redirects = DB::table('redirect as r')
-            ->join('number_channel as nc', 'nc.id', '=', 'r.id_number')
-            ->select('r.id', 'r.name')
-            ->where('nc.id_empresa', $id_empresa)
-            ->get();
-
-        return $redirects;
-    }
-
-    private function agent()
-    {
-
-        $user = auth()->user();
-        $id_empresa = $user->empresa->first()->id;
-
-        $agentes = DB::table('grupo_usuario as gu')
-            ->join('usuarios as u', 'u.id', '=', 'gu.id_usuario')
-            ->join('grupo as g', 'g.id', '=', 'gu.id_grupo')
-            ->join('usuario_empresa as ue', 'u.id', '=', 'ue.id_usuario')
-            ->join('empresa as e', 'e.id', '=', 'ue.id_empresa')
-            ->select('u.id', "u.nome as name", 'u.matricula')
-            ->where('e.id', $id_empresa)
-            ->where('u.status', true)
-            ->get();
-
-        return $agentes;
-    }
-
     public function store(Request $request)
     {
         $request->validate([
@@ -115,35 +86,26 @@ class RedirectOptionController extends Controller
         ]);
 
         $id = $request->destino;
-
         if ($request->type == 3) {
-            $id = Agentes::where('id', $request->destino)->first()->matricula;
+            $id = $this->agenteRepository->get(["id" => $request->destino])->matricula;
         }
-
         $hidden = $request->status === "on" ? false : true;
 
-        RedirectOption::create([
-            'sequence' => $request->sequencia,
-            'description' => $request->descricao,
-            'id_redirect' => $request->id_redirect,
-            'id_type' => $request->type,
-            'code_id' => $id,
-            'hide' => $hidden,
-            'data_reg' => date("Y-m-d"),
-        ]);
+        $created = $this->redirectOptionsRepository->create($request->sequencia, $request->descricao, $request->id_redirect,  $request->type, $id, $hidden, date("Y-m-d"));
+        if(!$created){
+            redirect()->back()->with('status', 'Erro ao tentar cadastrar opção');
+        }
 
         return redirect()->back()->with('status', 'Cadastrado com sucesso');
     }
 
     public function sequence($id)
     {
-
         if (empty($id)) {
             return response()->json(['data' => 'Parametro ID_REDIRECT é obrigatório']);
         }
 
-        $data = DB::table('redirect_option')->where([['id_redirect', $id]])->orderBy('sequence')->get();
-
+        $data = $this->redirectOptionsRepository->list(["id_redirect" => $id]);
         $response = [
             'data' => [
                 'status' => true,
@@ -157,13 +119,11 @@ class RedirectOptionController extends Controller
     public function destroy(Request $request)
     {
         $id = $request->segment(4);
-
         if (empty($id)) {
             return redirect()->back();
         }
 
         $pesquisa = RedirectOption::where('id', '=', $id);
-
         $RedirectOption = $pesquisa->get();
         $rowCount = $RedirectOption->count();
 
@@ -171,14 +131,12 @@ class RedirectOptionController extends Controller
             $pesquisa->delete();
         }
 
-
         return redirect()->back()->with('status', 'Deletado com sucesso');
     }
 
     public function edit(Request $request)
     {
         $id = $request->segment(4);
-
         if (empty($id)) {
             return response()->json(['data' => 'Parametro ID é obrigatório']);
         }
@@ -200,7 +158,6 @@ class RedirectOptionController extends Controller
     public function update(Request $request)
     {
         $id = $request->segment(4);
-
         if (!$id) {
             return redirect()->back();
         }
@@ -213,7 +170,6 @@ class RedirectOptionController extends Controller
         ]);
 
         $code_id = $request->destino;
-
         if ($request->type == 3) {
             $code_id = Agentes::where('id', $request->destino)->first()->matricula;
         }

app/Http/Controllers/Admin/Relatorios/RelatorioAtendimentosAbandonadosController.php

@@ -0,0 +1,49 @@
+<?php
+
+namespace App\Http\Controllers\Admin\Relatorios;
+
+use App\Helpers\Helper;
+use App\Http\Controllers\Controller;
+use App\Models\Agentes;
+use App\Models\Atendimentos;
+use Illuminate\Contracts\View\View;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Gate;
+use App\Models\Filas;
+
+class RelatorioAtendimentosAbandonadosController extends Controller
+{
+    public function __construct(
+        protected Atendimentos $atendimentosRepository,
+        protected Agentes $agenteRepository,
+        protected Filas $filasRepository,
+    ) {
+    }
+
+    public function index(Request $request): View
+    {
+        $user = auth()->user();
+        if (Gate::forUser($user)->denies('show_relatorios')) {
+            abort(404);
+        }
+
+        $selected = (object) $request->all();
+        $empresas = Helper::getEmpresas();
+
+        if (!is_int($empresas)){
+            $empresasIds = $empresas->pluck('id')->toArray();
+        } else {
+            $empresasIds = $empresas;
+        }
+
+        if ($request->empresa) {
+            $empresasIds = $request->empresa;
+        }
+
+        $filas = $this->filasRepository->list(["id_empresa" => $empresasIds]);
+        $agentes = $this->agenteRepository->list(["id_empresa" => $empresasIds]);
+        $atendimentos = $this->atendimentosRepository->getAbandonAtends(["empresa" => $empresasIds, "fila" => $request->fila, "atendente" => $request->atendente, "usuario" => $request->usuario, "dataInicio" => $request->dataInicio, "dataFim" => $request->dataFim]);
+
+        return view('admin.relatorios.abandonAtendimentos.abandonAtendimentos', compact('atendimentos', 'selected', 'empresas', 'filas', 'agentes'));
+    }
+}

app/Http/Controllers/Admin/Relatorios/RelatorioHistoricoAtendimentoController.php

@@ -0,0 +1,62 @@
+<?php
+
+namespace App\Http\Controllers\Admin\Relatorios;
+
+use App\Helpers\Helper;
+use App\Http\Controllers\Controller;
+use App\Models\Agentes;
+use App\Models\Atendimentos;
+use App\Models\Contatos;
+use App\Models\Messages;
+use Illuminate\Contracts\View\View;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Gate;
+
+class RelatorioHistoricoAtendimentoController extends Controller
+{
+    public function __construct(
+        protected Atendimentos $atendimentosRepository,
+        protected Messages $messageRepository,
+        protected Contatos $contatosRepository,
+        protected Agentes $agenteRepository
+    ) {
+    }
+
+    public function index(Request $request): View
+    {
+        $user = auth()->user();
+        if (Gate::forUser($user)->denies('show_relatorio_historico_atendimento')) {
+            abort(404);
+        }
+
+        $selected = (object) $request->all();
+        $idEmpresa = Helper::getIdEmpresa();
+        $atendimentos = $this->atendimentosRepository->getCompletAtend(["id_empresa" => $idEmpresa, "protocolo" => $request->protocolo, 
+            "atendente" => $request->atendente, "usuario" => $request->usuario, "dataInicio" => $request->dataInicio, 
+            "dataFim" => $request->dataFim]);
+
+        return view('admin.relatorios.historicoAtendimentos.historicoAtendimentos', compact('atendimentos', 'selected'));
+    }
+
+    public function show($uniqueid): View
+    {
+        if (empty($uniqueid)) {
+            return redirect()->back();
+        }
+
+        $idEmpresa = Helper::getIdEmpresa();
+        $messages = $this->messageRepository->get($uniqueid);
+        $atendimento = $this->atendimentosRepository->get(["uniqueid" => $uniqueid]);
+
+        $contato = $this->contatosRepository->get(["id_empresa" => $idEmpresa, "contato" => $atendimento->cliente_id]);
+        if (empty($contato)) {
+            $contato = (object) [
+                "nome" => $atendimento->nome,
+                "contato" => $atendimento->cliente_id,
+            ];
+        }
+        $atendentes = $this->atendimentosRepository->findAgentByAtend($uniqueid);
+
+        return view('admin.relatorios.historicoAtendimentos.historicoAtendimento', compact('messages', 'contato', 'atendentes'));
+    }
+}

app/Http/Controllers/Admin/Relatorios/RelatorioProducaoAgenteController.php

@@ -0,0 +1,54 @@
+<?php
+
+namespace App\Http\Controllers\Admin\Relatorios;
+
+use App\Helpers\Helper;
+use App\Http\Controllers\Controller;
+use App\Models\Agentes;
+use App\Models\Atendimentos;
+use Illuminate\Contracts\View\View;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Gate;
+use App\Models\Filas;
+
+class RelatorioProducaoAgenteController extends Controller
+{
+    public function __construct(
+        protected Atendimentos $atendimentosRepository,
+        protected Agentes $agenteRepository,
+        protected Filas $filasRepository,
+    ) {
+    }
+
+    public function index(Request $request): View
+    {
+        $user = auth()->user();
+        if (Gate::forUser($user)->denies('show_relatorios')) {
+            abort(404);
+        }
+
+        $selected = (object) $request->all();
+        $empresas = Helper::getEmpresas();
+
+        if (!is_int($empresas)){
+            $empresasIds = $empresas->pluck('id')->toArray();
+        } else {
+            $empresasIds = $empresas;
+        }
+
+        if ($request->empresa) {
+            $empresasIds = $request->empresa;
+        }
+
+        $filas = $this->filasRepository->list(["id_empresa" => $empresasIds]);
+        $agentes = $this->agenteRepository->list(["id_empresa" => $empresasIds]);
+
+        if (empty($request->all())) {
+            $atendimentos = [];
+        } else {
+            $atendimentos = $this->atendimentosRepository->getProducaoAgente(["fila" => $request->fila, "atendente" => $request->atendente, "dataInicio" => $request->dataInicio, "dataFim" => $request->dataFim]);
+        }
+       
+        return view('admin.relatorios.producaoAgentes.producaoAgentes', compact('atendimentos', 'selected', 'filas', 'agentes'));
+    }
+}

app/Http/Controllers/Admin/RelatoriosController.php

@@ -11,11 +11,8 @@ use PhpParser\Node\Stmt\Nop;
 
 class RelatoriosController extends Controller
 {
-    //
-
     public function index(Request $request)
     {
-
         $filas = Filas::where('is_ativa', true);
         $user = auth()->user();
 
@@ -31,27 +28,15 @@ class RelatoriosController extends Controller
         return view('admin.relatorios', compact('filas'));
     }
 
-
-
     public function agentesLogados($id_fila)
     {
         $user = auth()->user();
-
         $id_empresa = $user->empresa->first()->id;
 
-
         $fila = Filas::where('id', $id_fila)->where('id_empresa', $id_empresa)->first();
 
         $agentesNaFila = Supervisor::where('fila', $fila->nome)->get();
 
-
-
-        //         SELECT s.nome, COALESCE(COUNT(a.id), 0) AS total_atendimentos
-        // FROM supervisor as s
-        // LEFT JOIN atendimento as a ON s.id_usuario = a.id_usuario AND date(a.data_reg) = '2023-04-11'
-        // where s.fila = 'FALSIFICADA'
-        // GROUP BY s.id
-
         $agentesNaFila = DB::table('supervisor as s')
             ->leftJoin('atendimento as a', function ($join) {
                 $data_atual = date('Y-m-d');
@@ -64,6 +49,6 @@ class RelatoriosController extends Controller
             ->groupBy('s.id')
             ->get();
 
-        return view('admin.agentesLogados', compact('agentesNaFila', 'fila'));
+        return view('admin.dashboard.agentesLogados', compact('agentesNaFila', 'fila'));
     }
 }

app/Http/Controllers/Admin/SupervisorController.php

@@ -0,0 +1,129 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Http\Controllers\Controller;
+use App\Models\Filas;
+use App\Models\Pausas;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\DB;
+use GuzzleHttp\Client;
+use App\Traits\AuthToken;
+use App\Models\Tokens;
+
+class SupervisorController extends Controller
+{
+    use AuthToken;
+
+    public function __construct(
+        protected Filas $queueRepository,
+        protected Tokens $tokenRepository,
+    ) {
+    }
+
+    public function desconectarAgente(Request $request)
+    {
+        $request->validate([
+            'supervisor_id' => ['required'],
+        ]);
+
+        $deleted = DB::table("supervisor as s")->where("s.id", $request->supervisor_id)->delete();
+
+        if(!$deleted){
+            return redirect()->back()->with('status', 'Erro ao desconectar agente');
+        }
+
+        return redirect()->back()->with('status', 'Desconectado com sucesso');
+    }
+
+    public function pausaAgente(Request $request)
+    {
+        $request->validate([
+            'pausa' => ['string', 'required'],
+            'supervisor_id' => ['required'],
+        ]);
+
+        $pausa = Pausas::where("id", $request->pausa)->first();
+        $user = auth()->user();
+        $tokenDB = $this->getToken($user->id);
+        $httpClient = new Client();
+        $agente = DB::table("supervisor as s")
+        ->where("s.id", $request->supervisor_id)
+        ->first();
+
+        $url = env('APP_URL');
+        $response = $httpClient->post("$url/api/v1/agente/entrarPausa", [
+            'headers' => [
+                'Authorization' => "Bearer $tokenDB->token",
+            ],
+            'json' => [
+                'id_pausa' => $pausa->id,
+                'matricula' => $agente->matricula,
+            ],
+        ]);
+
+        if (!($response->getStatusCode() >= 200 && $response->getStatusCode() < 300)) {
+            return redirect()->back()->with('status', 'Erro ao tentar pausar o agente');
+        } else {
+            return redirect()->back()->with('status', 'O agente foi colocado em pausa');
+        }
+    }
+
+    public function retirarPausaAgente(Request $request)
+    {
+        $request->validate([
+            'supervisor_id' => ['required'],
+        ]);
+
+        $updated = DB::table("supervisor as s")->where("s.id", $request->supervisor_id)->update([
+            'motivo_pausa' => null,
+            'status' => "LIVRE",
+        ]);
+
+        if(!$updated){
+            return redirect()->back()->with('status', 'Erro ao retirar pausa do agente');
+        }
+
+        return redirect()->back()->with('status', 'Pausa retirada com sucesso');
+    }
+
+    public function pausarTodosAgentes(Request $request, $id)
+    {
+        $user = auth()->user();
+        $tokenDB = $this->getToken($user->id);
+
+        $httpClient = new Client();
+
+        $check = true;
+
+        $fila = Filas::where("id", $id)->first();
+        $pausa = Pausas::where("id", $request->pausa)->first();
+
+        $agentes = DB::table("supervisor as s")
+        ->where("s.fila", $fila->nome)
+        ->get();
+
+        foreach ($agentes as $agente) {
+            $url = env('APP_URL');
+            $response = $httpClient->post("$url/api/v1/agente/entrarPausa", [
+                'headers' => [
+                    'Authorization' => "Bearer $tokenDB->token",
+                ],
+                'json' => [
+                    'id_pausa' => $pausa->id,
+                    'matricula' => $agente->matricula,
+                ],
+            ]);
+
+            if (!($response->getStatusCode() >= 200 && $response->getStatusCode() < 300)) {
+                $check = false;
+            }
+
+            if (!$check) {
+                return redirect()->back()->with('status', 'Erro ao tentar pausar todos os agentes');
+            } else {
+                return redirect()->back()->with('status', 'Todos os agentes foram colocados em pausa');
+            }
+        }
+    }
+}

app/Http/Controllers/Admin/SystemMessageController.php

@@ -1,39 +1,36 @@
 <?php
 
-namespace App\Http\Controllers;
+namespace App\Http\Controllers\Admin;
 
+use App\Helpers\Helper;
+use App\Http\Controllers\Controller;
 use App\Models\SystemMessage;
 use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Gate;
 
 class SystemMessageController extends Controller
 {
-    /**
-     * Display a listing of the resource.
-     */
     public function index()
     {
-        // , compact('steps', 'numberChannels')
         $user = auth()->user();
+        if(Gate::forUser($user)->denies('show_system_message')){
+            abort(404);
+        }
 
-        $id_empresa = $user->empresa->first()->id;
-
-
-        $systemMessages = SystemMessage::where('id_empresa', $id_empresa)->get();
-
+        $id_empresa = Helper::getIdEmpresa();
+        $systemMessages = SystemMessage::where('id_empresa', $id_empresa)->orderBy('id', 'asc')->get();
 
-        return view('admin.systemMessage', compact('systemMessages'));
+        return view('admin.cadastros.systemMessage', compact('systemMessages'));
     }
 
-    /**
-     * Show the form for creating a new resource.
-     */
     public function create(Request $request)
     {
-
-
         $user = auth()->user();
+        if(Gate::forUser($user)->denies('store_system_message')){
+            abort(404);
+        }
 
-        $id_empresa = $user->empresa->first()->id;
+        $id_empresa = Helper::getIdEmpresa();
 
         $request->validate([
             'texto' => ['required'],
@@ -41,14 +38,10 @@ class SystemMessageController extends Controller
             'ordem' => ['required']
         ]);
 
-
-
-
         if (empty($request->texto) || empty($request->momento)) {
             return redirect('systemMessage')->with('status', 'erro ao cadastrar system message');
         }
 
-
         SystemMessage::create([
             'texto' => $request->texto,
             'momento' => $request->momento,
@@ -56,12 +49,16 @@ class SystemMessageController extends Controller
             'id_empresa' => $id_empresa,
         ]);
 
-
         return redirect('systemMessage');
     }
 
     public function edit($id)
     {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('edit_system_message')){
+            abort(404);
+        }
+
         if (empty($id)) {
             return redirect('systemMessage');
         }
@@ -76,25 +73,24 @@ class SystemMessageController extends Controller
 
         ];
 
-        // dd($response);
-
-        // echo json_encode($response);
         return response()->json($response);
     }
     public function update(Request $request, $id)
     {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('update_system_message')){
+            abort(404);
+        }
+
         $request->validate([
             "texto" => ['required'],
             "momento" => ['required'],
             "ordem" => ['required'],
         ]);
-
-       
         
         if (empty($id) || empty($request->texto) || empty($request->momento)) {
             return redirect('systemMessage');
         }
-
         
         SystemMessage::where("id", $id)
             ->update([
@@ -103,20 +99,20 @@ class SystemMessageController extends Controller
                 'momento' => $request->momento
             ]);
 
-
         return redirect('systemMessage')->with('status', 'atualizado com sucesso');
     }
 
     public function destroy($id)
     {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('destroy_system_message')){
+            abort(404);
+        }
 
         $pesquisa = SystemMessage::where('id', '=', $id);
-
-
         $systemMessage = $pesquisa->get();
         $rowCount = $systemMessage->count();
 
-
         if ($rowCount > 0) {
             $pesquisa->delete();
         }

app/Http/Controllers/Admin/TemplatesController.php

@@ -0,0 +1,83 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Helpers\Helper;
+use App\Http\Controllers\Controller;
+use App\Models\Templates;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Gate;
+use App\Models\NumberChannel;
+use Illuminate\Support\Facades\DB;
+
+class TemplatesController extends Controller
+{
+
+    public function index()
+    {
+        $user = auth()->user();
+        
+        if(Gate::forUser($user)->denies('show_templates')){
+            abort(404);
+        }
+
+        $channel_token = session('channel_token');
+        $channel_number = session('channel_number'); 
+        $workspace = session('workspace');
+
+        return view("admin.cadastros.templates", ["channel_token" => $channel_token, "channel_number" => $channel_number, "workspace" => $workspace]);
+    }
+
+    public function show()
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('show_templates')){
+            abort(404);
+        }
+
+        $id_empresa = Helper::getIdEmpresa();
+        $templates = DB::select("
+            SELECT *
+            FROM templates
+            WHERE id_empresa = :id_empresa
+        ", ['id_empresa' => $id_empresa]);
+
+        return response()->json(["data" => $templates]);
+    }
+
+    public function store(Request $request)
+    {
+        $user = auth()->user();
+        if(Gate::forUser($user)->denies('store_templates')){
+            abort(404);
+        }
+
+        $data = $request->all();
+        $id_empresa = Helper::getIdEmpresa();
+        $componentsJson = json_encode($data["components"]);
+
+        Templates::create([
+            "id" => $data["id"],
+            "name" => $data["name"],
+            "category" => $data["category"]["description"],
+            "language" => $data["language"]["name"],
+            "status" => $data["status"]["code"],
+            "components" =>  $componentsJson,
+            "id_empresa" => $id_empresa,
+        ]);
+
+        return response()->json(["message" => "Template foi cadastrado com sucesso"]);        
+    }
+
+    public function deletar($id)
+    {
+        if (empty($id)) {
+            return redirect()->back();
+        }
+
+        Templates::where("id", $id)
+            ->delete();
+
+        return redirect()->back()->with('status', 'Deletado com sucesso');
+    }
+}

app/Http/Controllers/AgentesController.php

@@ -1,193 +0,0 @@
-<?php
-
-namespace App\Http\Controllers;
-
-use App\Models\Agentes;
-use App\Models\GrupoUsuario;
-use App\Models\UsuarioEmpresa;
-use Illuminate\Http\Request;
-use Illuminate\Support\Facades\DB;
-use Illuminate\Support\Facades\Hash;
-
-class AgentesController extends Controller
-{
-    public function index(Request $request)
-    {
-        $selected = (object) ['isSelected' => false, 'isAtivo' => 'ativo'];
-        $maior_matricula = null;
-
-        $user = auth()->user();
-        $id_empresa = $user->empresa->first()->id;
-
-        $agentes = DB::table('grupo_usuario as gu')
-            ->join('usuarios as u', 'u.id', '=', 'gu.id_usuario')
-            ->join('grupo as g', 'g.id', '=', 'gu.id_grupo')
-            ->join('usuario_empresa as ue', 'u.id', '=', 'ue.id_usuario')
-            ->join('empresa as e', 'e.id', '=', 'ue.id_empresa')
-            ->select('u.*', 'g.name')
-            ->where('e.id', $id_empresa);
-
-        $consulta_matricula = DB::table('usuarios as u')
-        ->join('usuario_empresa as ue', 'ue.id_usuario', '=', 'u.id')
-        ->select(DB::raw('MAX(matricula) as maior_matricula'))
-        ->where('ue.id_empresa', $id_empresa)
-        ->first();
-
-        if ($request->status) {
-            $status = $request->status == 'ativo' ? true : false;
-            $selected = (object) ['isSelected' => true, 'isAtivo' => $request->status];
-            $agentes->where('u.status', $status);
-        } else {
-            $agentes->where('u.status', true);
-        }
-
-        if ($request->pesquisa) {
-            $pesquisa = strtolower($request->pesquisa);
-            $agentes->where(DB::raw('LOWER(u.nome)'), 'like', "%$pesquisa%");
-        }
-
-        $agentes = $agentes->orderBy('u.nome', 'asc')->get();
-
-        $maior_matricula = $consulta_matricula->maior_matricula + 1;
-
-        return view('admin.users', compact('agentes', 'selected', 'maior_matricula'));
-    }
-
-    public function store(Request $request)
-    {
-        $request->validate([
-            'nome' => ['required'],
-            'email' => ['required', 'unique:'.User::class],
-            'matricula' => ['required'],
-            'status' => ['required'],
-        ]);
-
-        $status = $request->status === 'on' ? true : false;
-
-        $isMatriculaRegister = Agentes::where('matricula', $request->matricula)->get()->count();
-
-        if ($isMatriculaRegister > 0) {
-            return redirect('/users')->with('status', ' matricula vinculada com outro agente');
-        }
-
-        $user = auth()->user();
-        $id_empresa = $user->empresa->first()->id;
-
-        DB::beginTransaction();
-
-        try {
-            $agente = Agentes::create([
-                "nome" => $request->nome,
-                "email" => $request->email,
-                "matricula" => $request->matricula,
-                "status" => $status,
-                "password" => Hash::make('123'),
-            ]);
-
-            GrupoUsuario::create([
-                'id_usuario' => $agente->id,
-                'id_grupo' => 3
-            ]);
-
-            UsuarioEmpresa::create([
-                'id_usuario' => $agente->id,
-                'id_empresa' => $id_empresa,
-                'is_ativo' => true
-            ]);
-
-            DB::commit();
-
-            return redirect('users')->with('status', 'Agente cadastrado');
-        } catch (\Throwable $th) {
-            DB::rollBack();
-            dd($th->getMessage());
-            return redirect('users')->with('status', 'Erro ao tentar cadastrar agente');
-        }
-    }
-
-
-    public function edit($id)
-    {
-        if (empty($id)) {
-            return redirect('users');
-        }
-
-        $userData = Agentes::find($id);
-
-
-        $response = [
-            'status' => true,
-            'data' => $userData
-        ];
-
-        return response()->json($response);
-    }
-
-
-
-    public function destroy($id)
-    {
-        if (empty($id)) {
-            return redirect('users');
-        }
-
-        Agentes::where('id', $id)->update([
-            "status" => false
-        ]);
-
-        return redirect('users')->with('status', 'desativado com sucesso');
-    }
-
-
-    public function update(Request $request, $id)
-    {
-
-        $request->validate([
-            "nome" => ['required'],
-
-            "status" => ['required'],
-        ]);
-
-
-        if (empty($id) || empty($request->nome)) {
-            return redirect('users');
-        }
-
-        $status = $request->status === "on" ? true : false;
-
-        $agente_matricula = Agentes::select('matricula')
-            ->where('id', $id)
-            ->get()
-            ->first();
-
-
-        if ($agente_matricula->matricula != $request->matricula) {
-
-            $isMatriculaRegister = Agentes::where('matricula', $request->matricula)->get()->count();
-
-
-            if ($isMatriculaRegister > 0) {
-
-                return redirect('/users/editar/' . $id)->with('status', ' matricula vinculada com outro agente');
-            }
-
-            Agentes::where("id", $id)
-                ->update([
-                    "nome" => $request->nome,
-                    "status" => $status,
-                ]);
-
-        } else {
-
-            Agentes::where("id", $id)
-                ->update([
-                    "nome" => $request->nome,
-                    "status" => $status,
-                ]);
-        }
-
-
-
-        return redirect('users')->with('status', 'atualizado com sucesso');
-    }
-}

app/Http/Controllers/Auth/AuthenticatedSessionController.php

@@ -5,6 +5,7 @@ namespace App\Http\Controllers\Auth;
 use App\Http\Controllers\Controller;
 use App\Http\Requests\Auth\LoginRequest;
 use App\Providers\RouteServiceProvider;
+use App\Traits\AuthToken;
 use Illuminate\Http\RedirectResponse;
 use Illuminate\Http\Request;
 use Illuminate\Support\Facades\Auth;
@@ -12,6 +13,7 @@ use Illuminate\View\View;
 
 class AuthenticatedSessionController extends Controller
 {
+    use AuthToken;
     /**
      * Display the login view.
      */
@@ -25,8 +27,11 @@ class AuthenticatedSessionController extends Controller
      */
     public function store(LoginRequest $request): RedirectResponse
     {
-        $request->authenticate();
 
+        $request->authenticate();
+        
+        $this->generateToken($request);
+        
         $request->session()->regenerate();
 
         return redirect()->intended(RouteServiceProvider::HOME);

app/Http/Controllers/DashboardController.php

@@ -1,210 +0,0 @@
-<?php
-
-namespace App\Http\Controllers;
-
-use App\Helpers\Helper;
-use App\Models\Atendimentos;
-use App\Models\Filas;
-use App\Models\Pausas;
-use Illuminate\Support\Facades\DB;
-
-class DashboardController extends Controller
-{
-    public function index()
-    {
-        $user = auth()->user();
-        $id_empresa = $user->empresa->first()->id;
-        $pausas = Pausas::where(["id_empresa" => $id_empresa, "is_ativo" => true])->get();
-
-        return view('admin.dashboard', compact('pausas'));
-    }
-
-    public function getRelatorioDados()
-    {
-        $user = auth()->user();
-        $id_empresa = $user->empresa->first()->id;
-
-        $atendimentosData = DB::table('usuarios as u')
-            ->leftJoin('atendimento as a', 'u.id', '=', 'a.id_usuario')
-            ->select('u.nome', DB::raw('count(a.id_usuario) as qtde_atendimento'))
-            ->where('a.id_empresa', $id_empresa)
-            ->groupBy('u.nome')
-            ->get();
-
-        $atendimentosStatusData = DB::table('usuarios as u')
-            ->join('usuario_empresa as ue', 'ue.id_usuario', '=', 'u.id')
-            ->join('eventos_atendimento as ea', 'ea.id_usuario', '=', 'u.id')
-            ->select('b.evento',  DB::raw('count(b.evento) as qtde_usados'))
-            ->where('a.id_empresa', $id_empresa)
-            ->groupBy('b.evento')
-            ->get();
-
-        $filasMaisUsadas = DB::table('queues as q')
-            ->join('eventos_atendimento as ea', 'ea.id_queue', '=', 'q.id')
-            ->select('q.nome', DB::raw('count(ea.id_queue) as qtde_fila'))
-            ->where('q.id_empresa', $id_empresa)
-            ->groupBy('q.nome')
-            ->get();
-
-        $data_inicio = date("Y-m-01");
-        $data_atual = date('Y-m-d');
-        $data_fim = Helper::last_date_in_mouth();
-
-        $atendimentosPorMes = $this->getAtendimentosMes($data_inicio, $data_fim);
-        $atendimentosDia = $this->getAtendimentoDia($data_atual);
-        $totalAgentesAtivos = $this->getAgentesAtivos();
-        $totalAgentesPausa = $this->getAgentesPausa();
-
-        $relatoriosAtendimento = $this->relatoriosDados();
-
-        $total_atendimentos = $this->totalAtendimentos($atendimentosData);
-
-        $data = [
-            'atendimentosData' => $atendimentosData,
-            'atendimentosStatusData' => $atendimentosStatusData,
-            'filasMaisUsadas' => $filasMaisUsadas,
-            'atendimentosPorMes' => $atendimentosPorMes,
-            'atendimentosDia' => $atendimentosDia,
-            'totalAgentesAtivos' => $totalAgentesAtivos,
-            'totalAgentesPausa' => $totalAgentesPausa,
-            'relatoriosAtendimento' => $relatoriosAtendimento,
-            'total_atendimentos' => $total_atendimentos,
-        ];
-
-
-        return response()->json(['status' => true, 'data' => $data]);
-    }
-
-    private function totalAtendimentos($atendimentos)
-    {
-        $total_atendimentos = 0;
-
-        foreach ($atendimentos as $atendimento) {
-            $total_atendimentos += $atendimento->qtde_atendimento;
-        }
-
-        return $total_atendimentos;
-    }
-
-    private function relatoriosDados()
-    {
-        $user = auth()->user();
-        $id_empresa = $user->empresa->first()->id;
-
-        $relatorio = DB::table('queues as q')
-        ->leftJoin('supervisor as s', 's.fila', '=', 'q.nome')
-        ->leftJoin('atendimento as a', 'a.id_usuario', '=', 's.id_usuario')
-        ->select('q.id as fila_id', 'q.nome as fila', DB::raw('count( DISTINCT s.id) as quantidade_supervisores'), DB::raw('COALESCE(COUNT(a.id), 0) AS quantidade_atendimentos'))
-        ->where([
-            ['q.id_empresa', $id_empresa],
-            ['q.is_ativa', true],
-        ])
-        ->groupBy('q.nome', 'q.id')
-        ->orderBy('q.nome', 'asc')
-        ->get();
-
-        return $relatorio;
-    }
-
-    private function getAtendimentosMes($data_inicio, $data_fim)
-    {
-        $user = auth()->user();
-        $id_empresa = $user->empresa->first()->id;
-
-        $atendimentosPorMes = Atendimentos::whereDate('data_reg', '>=', $data_inicio)
-        ->whereDate('data_reg', '<=', $data_fim)
-        ->where('id_empresa', $id_empresa)
-        ->count();
-
-        return $atendimentosPorMes;
-    }
-
-
-    private function getAtendimentoDia($data_atual)
-    {
-        $user = auth()->user();
-        $id_empresa = $user->empresa->first()->id;
-
-        $atendimentoDia = Atendimentos::whereDate('data_reg', '=', $data_atual)
-            ->where('id_empresa', $id_empresa)
-            ->count();
-        
-        return $atendimentoDia;
-    }
-
-    private function getAgentesAtivos()
-    {
-        $user = auth()->user();
-        $id_empresa = $user->empresa->first()->id;
-
-        $totalAgentesAtivos = DB::table('supervisor as s')
-            ->where([
-                ['s.id_empresa', $id_empresa],
-            ])
-            ->count();
-
-            return $totalAgentesAtivos;
-    }
-
-    private function getAgentesPausa()
-    {
-        $user = auth()->user();
-        $id_empresa = $user->empresa->first()->id;
-
-        $totalAgentesPausa = DB::table('supervisor as s')
-            ->where([
-                ['s.id_empresa', $id_empresa],
-                ['s.status', 'PAUSA'],
-            ])
-            ->count();
-
-            return $totalAgentesPausa;
-    }
-
-
-    public function agentesLogados($id)
-    {
-        if(empty($id))
-        {
-            return redirect()->back();
-        }
-        $user = auth()->user();
-        $id_empresa = $user->empresa->first()->id;
-        $fila = Filas::where(['id' => $id, 'id_empresa' => $id_empresa])->first();
-        $pausas = Pausas::where(["id_empresa" => $id_empresa, "is_ativo" => true])->get();
-
-        return view('admin.agentesLogados', compact('fila', 'pausas'));
-    }
-
-    public function relatoriosFilas($id)
-    {
-
-        if(empty($id)){
-            return response()->json(['data' => "Parametro ID é obrigatorio"]);
-        }
-
-        $user = auth()->user();
-        $id_empresa = $user->empresa->first()->id;
-
-        $fila = Filas::where('id', $id)->where('id_empresa', $id_empresa)->first();
-
-        $agentesNaFila = DB::table('supervisor as s')
-            ->leftJoin('atendimento as a', function ($join) {
-                $data_atual = date('Y-m-d h:i:s');
-
-                $join->on('s.id_usuario', '=', 'a.id_usuario')
-                    ->where(DB::raw('DATE(a.data_reg)'), $data_atual);
-            })
-            ->select(DB::raw("(now() - s.tempo_login) AS login"), DB::raw('COALESCE(COUNT(a.id), 0) AS qtde_atendimento'), 's.*')
-            ->where([
-                ['s.id_empresa', $id_empresa],
-                ['fila', $fila->nome],
-            ])
-            ->groupBy('s.id')
-            ->get();
-
-
-        return response()->json(['data' => $agentesNaFila]);
-
-    }
-}

app/Http/Controllers/GruposController.php

@@ -1,10 +0,0 @@
-<?php
-
-namespace App\Http\Controllers;
-
-use Illuminate\Http\Request;
-
-class GruposController extends Controller
-{
-    //
-}

app/Http/Controllers/SupervisorController.php

@@ -1,97 +0,0 @@
-<?php
-
-namespace App\Http\Controllers;
-
-use App\Models\Filas;
-use App\Models\Pausas;
-use Illuminate\Http\Request;
-use Illuminate\Support\Facades\DB;
-
-class SupervisorController extends Controller
-{
-
-    public function desconectarAgente(Request $request)
-    {
-        $request->validate([
-            'supervisor_id' => ['required'],
-        ]);
-
-        $deleted = DB::table("supervisor as s")->where("s.id", $request->supervisor_id)->delete();
-
-        if(!$deleted){
-            return redirect()->back()->with('status', 'Erro ao desconectar agente');
-        }
-
-        return redirect()->back()->with('status', 'Desconectado com sucesso');
-    }
-
-    public function pausaAgente(Request $request)
-    {
-        $request->validate([
-            'pausa' => ['string', 'required'],
-            'supervisor_id' => ['required'],
-        ]);
-
-        $pausa = Pausas::where("id", $request->pausa)->first();
-        $updated = DB::table("supervisor as s")->where("s.id", $request->supervisor_id)->update([
-            'motivo_pausa' => strtoupper($pausa->motivo),
-            'status' => "PAUSA",
-        ]);
-
-        if(!$updated){
-            return redirect()->back()->with('status', 'Erro ao pausar agente');
-        }
-
-        return redirect()->back()->with('status', 'Pausado com sucesso');
-    }
-
-    public function retirarPausaAgente(Request $request)
-    {
-        $request->validate([
-            'supervisor_id' => ['required'],
-        ]);
-
-        $updated = DB::table("supervisor as s")->where("s.id", $request->supervisor_id)->update([
-            'motivo_pausa' => null,
-            'status' => "LIVRE",
-        ]);
-
-        if(!$updated){
-            return redirect()->back()->with('status', 'Erro ao retirar pausa do agente');
-        }
-
-        return redirect()->back()->with('status', 'Pausa retirada com sucesso');
-    }
-
-    public function pausarTodosAgentes(Request $request, $id)
-    {
-        $fila = Filas::where("id", $id)->first();
-        $pausa = Pausas::where("id", $request->pausa)->first();
-
-        $agentes = DB::table("supervisor as s")
-        ->where("s.fila", $fila->nome)
-        ->get();
-
-        DB::beginTransaction();
-
-        try {
-            foreach ($agentes as $agente) {
-                DB::table("supervisor as s")
-                ->where('s.id', $agente->id)
-                ->update([
-                    'motivo_pausa' => strtoupper($pausa->motivo),
-                    'status' => "PAUSA",
-                ]);
-            }
-
-            DB::commit();
-
-            return redirect()->back()->with('status', 'Todos os agentes foram colocados em pausa');
-        } catch (\Throwable $th) {
-            DB::rollBack();
-            dd($th->getMessage());
-            return redirect('users')->with('status', 'Erro ao tentar pausar todos os agentes');
-        }
-    }
-
-}

app/Http/Requests/ProfileUpdateRequest.php

@@ -16,7 +16,7 @@ class ProfileUpdateRequest extends FormRequest
     public function rules(): array
     {
         return [
-            'name' => ['string', 'max:255'],
+            'nome' => ['string', 'max:255'],
             'email' => ['email', 'max:255', Rule::unique(User::class)->ignore($this->user()->id)],
         ];
     }

app/Models/Agentes.php

@@ -4,6 +4,8 @@ namespace App\Models;
 
 use Illuminate\Database\Eloquent\Factories\HasFactory;
 use Illuminate\Database\Eloquent\Model;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Hash;
 
 class Agentes extends Model
 {
@@ -19,4 +21,137 @@ class Agentes extends Model
         'status',
         'password',
     ];
+
+
+    public function get(array $params)
+    {
+        $agentes = DB::table('grupo_usuario as gu')
+            ->join('usuarios as u', 'u.id', '=', 'gu.id_usuario')
+            ->join('grupo as g', 'g.id', '=', 'gu.id_grupo')
+            ->join('usuario_empresa as ue', 'u.id', '=', 'ue.id_usuario')
+            ->join('empresa as e', 'e.id', '=', 'ue.id_empresa')
+            ->select('u.*', 'g.name');
+
+        if (isset($params['id_empresa'])) {
+            $agentes->where('ue.id_empresa', $params['id_empresa']);
+        }
+
+        if (isset($params['matricula'])) {
+            $agentes->where('u.matricula', $params['matricula']);
+        }
+
+        if (isset($params['search'])) {
+            $agentes->where(DB::raw('LOWER(u.nome)'), 'LIKE', "%{$params['search']}%");
+        }
+
+        if (isset($params['status'])) {
+            $agentes->where('u.status', $params['status']);
+        }
+
+        if (isset($params['id'])) {
+            $agentes->where('u.id', $params['id']);
+        }
+
+        return $agentes->orderBy('u.nome', 'asc')->first();
+    }
+
+    public function list(array $params)
+    {
+        $agentes = DB::table('grupo_usuario as gu')
+            ->join('usuarios as u', 'u.id', '=', 'gu.id_usuario')
+            ->join('grupo as g', 'g.id', '=', 'gu.id_grupo')
+            ->join('usuario_empresa as ue', 'u.id', '=', 'ue.id_usuario')
+            ->join('empresa as e', 'e.id', '=', 'ue.id_empresa')
+            ->select('u.*', 'g.name as cargo');
+
+            if (is_array($params['id_empresa'])) {
+                $agentes->whereIn('ue.id_empresa', $params['id_empresa']);
+            } else {
+                $agentes->where('ue.id_empresa', $params['id_empresa']);
+            }
+
+        if (isset($params['matricula'])) {
+            $agentes->where('u.matricula', $params['matricula']);
+        }
+
+        if (isset($params['search'])) {
+            $agentes->where(DB::raw('LOWER(u.nome)'), 'LIKE', "%{$params['search']}%");
+        }
+
+        if (isset($params['status'])) {
+            $agentes->where('u.status', $params['status']);
+        }
+
+        return $agentes->orderBy('u.nome', 'asc')->get();
+    }
+
+    public function create(string $nome, string $email, string $password, string|int $matricula, bool $status, int $id_empresa, int $id_grupo)
+    {
+        DB::beginTransaction();
+        try {
+            DB::table('usuarios')->insert([
+                "nome" => $nome,
+                "email" => $email,
+                "matricula" => $matricula,
+                "status" => $status,
+                "password" => Hash::make($password),
+            ]);
+
+            $agente = DB::table('usuarios')->where('matricula', $matricula)->first();
+
+            DB::table('grupo_usuario')->insert([
+                'id_usuario' => $agente->id,
+                'id_grupo' => $id_grupo
+            ]);
+
+            DB::table('usuario_empresa')->insert([
+                'id_usuario' => $agente->id,
+                'id_empresa' => $id_empresa,
+                'is_ativo' => true
+            ]);
+
+            DB::commit();
+            return true;
+        } catch (\Throwable $th) {
+            DB::rollBack();
+            return false;
+        }
+    }
+
+    public function getMaiorMatricula(int $id_empresa)
+    {
+        $consulta_matricula = DB::table('usuarios as u')
+            ->join('usuario_empresa as ue', 'ue.id_usuario', '=', 'u.id')
+            ->select(DB::raw('MAX(matricula) as maior_matricula'))
+            ->where('ue.id_empresa', $id_empresa);
+
+        return $consulta_matricula->first();
+    }
+    
+    public function edit(int $id, string $nome, int $id_grupo, bool $status, ?string $password, ?string $matricula, ?string $email)
+    {
+        DB::beginTransaction();
+        try {
+            DB::table('usuarios')->where("id", $id)
+            ->update([
+                "nome" => $nome,
+                "status" => $status,
+                "password" => Hash::make($password),
+                "matricula" => $matricula,
+                "email" => $email
+            ]);
+
+            DB::table('grupo_usuario')->where("id_usuario", $id)
+            ->update([
+                "id_grupo" => $id_grupo
+            ]);
+
+            DB::commit();
+            return true;
+        } catch (\Throwable $th) {
+            DB::rollBack();
+            return false;
+        }
+    }
+
 }

app/Models/Atendimentos.php

@@ -2,8 +2,10 @@
 
 namespace App\Models;
 
+use Illuminate\Database\Eloquent\Collection;
 use Illuminate\Database\Eloquent\Factories\HasFactory;
 use Illuminate\Database\Eloquent\Model;
+use Illuminate\Support\Facades\DB;
 
 class Atendimentos extends Model
 {
@@ -23,4 +25,276 @@ class Atendimentos extends Model
         'id_number_channel',
         'nome',
     ];
+
+    public function getCompletAtend(array $params = [], int $quantidade = 15)
+    {
+        $atendimentos = DB::table('atendimento as a')
+            ->join('usuarios as u', 'u.matricula', '=', 'a.matricula')
+            ->join('eventos_atendimento as ea', 'ea.uniqueid', '=', 'a.uniqueid')
+            ->join('protocolo_reg as r', "r.uniqueid", "=", "a.uniqueid")
+            ->leftJoin('contatos as c', "c.contato", "=", "a.cliente_id")
+            ->select(DB::raw('DISTINCT a.uniqueid'), DB::raw('COALESCE(c.nome, a.nome) AS nome_client'), 'u.nome as nome_atendente', 'r.protocolo as protocolo', 'a.data_reg as data')
+            ->whereIn('ea.evento', [config('event.CONF_EVENT_TIMERMINO_CLIENTE'), config('event.CONF_EVENT_TIMERMINO_AGENTE'), config('event.CONF_EVENT_TIMEOUT_CLIENTE'), config('event.CONF_EVENT_TIMEOUT_AGENTE'), config('event.CONF_EVENT_ABANDON')]);
+
+        if (isset($params['id_empresa'])) {
+            $atendimentos->where('a.id_empresa', $params['id_empresa']);
+        }
+
+        if (isset($params['protocolo'])) {
+            $atendimentos->where(DB::raw('r.protocolo'), 'LIKE', "%{$params['protocolo']}%");
+        }
+
+        if (isset($params['usuario'])) {
+            $atendimentos->where(DB::raw('lower(c.nome)'), 'like', '%' . strtolower($params['usuario']) . '%');
+        }
+
+        if (isset($params['atendente'])) {
+            $atendimentos->where(DB::raw('lower(u.nome)'), 'like', '%' . strtolower($params['atendente']) . '%');
+        }
+
+        if (isset($params['dataInicio']) && isset($params['dataFim'])) {
+            $atendimentos->whereBetween(DB::raw('a.data_reg::DATE'), [$params['dataInicio'], $params['dataFim']]);
+        }
+        
+        if (isset($params['dataInicio'])) {
+            $atendimentos->whereBetween(DB::raw('a.data_reg::DATE'), [$params['dataInicio'], DB::raw('CURRENT_DATE')]);
+        }
+
+        if (isset($params['dataFim'])) {
+            $atendimentos->whereBetween(DB::raw('a.data_reg::DATE'), ['0001-01-01', $params['dataFim']]);
+        }
+
+        return $atendimentos->orderByDesc('r.protocolo')->paginate($quantidade);
+    }
+
+    public function get(array $params = [])
+    {
+        $atendimento = DB::table('atendimento as ma')
+            ->leftJoin('eventos_atendimento as me', "ma.uniqueid", "=", "me.uniqueid")
+            ->leftJoin("queues as q", "q.id", "=", "me.id_queue")
+            ->select("ma.*", "q.id as id_queue");
+
+        if (!empty($params['uniqueid'])) {
+            $atendimento->where('ma.uniqueid', $params['uniqueid']);
+        }
+
+        if (!empty($params['id'])) {
+            $atendimento->where('ma.id', $params['id']);
+        }
+
+        return $atendimento->first();
+    }
+
+    public function list(array $params = [])
+    {
+        $atendimento = DB::table('atendimento as ma')
+            ->leftJoin('eventos_atendimento as me', "ma.uniqueid", "=", "me.uniqueid")
+            ->leftJoin("queues as q", "q.id", "=", "me.id_queue")
+            ->select("ma.*", "q.id as id_queue", "me.id_usuario");
+
+        if (!empty($params['uniqueid'])) {
+            $atendimento->where('ma.uniqueid', $params['uniqueid']);
+        }
+
+        if (!empty($params['id'])) {
+            $atendimento->where('ma.id', $params['id']);
+        }
+
+        return $atendimento->get();
+    }
+
+    public function findAgentByAtend($uniqueid)
+    {
+        $atendimento = DB::table('atendimento as ma')
+            ->join('eventos_atendimento as me', "ma.uniqueid", "=", "me.uniqueid")
+            ->join("usuarios as u", "u.id", "=", "me.id_usuario")
+            ->join("queues as q", "q.id", "=", "me.id_queue")
+            ->join("protocolo_reg as r", "r.uniqueid", "=", "ma.uniqueid")
+            ->select("u.*", "q.nome as nome_fila", "r.protocolo")
+            ->selectRaw("MIN(me.data_evento) as data_atendimento")
+            ->where([
+                ['ma.uniqueid', $uniqueid],
+                ["me.evento", config("event.CONF_EVENT_START")]
+            ])
+            ->groupBy("me.id_usuario", "u.id", "q.nome", "r.protocolo");
+
+        return $atendimento->get();
+    }
+
+    public function getAbandonAtends(array $params = [])
+    {
+        $atendimentos = DB::table('atendimento as a')
+            ->join('eventos_atendimento as ea', function ($join) {
+                $join->on('ea.uniqueid', '=', 'a.uniqueid')
+                    ->where('ea.id', '=', function ($query) {
+                        $query->select(DB::raw('MAX(id)'))
+                            ->from('eventos_atendimento as ee')
+                            ->whereRaw('ee.uniqueid = ea.uniqueid');
+                    });
+            })
+            ->join('queues as q', 'q.id', '=', 'ea.id_queue')
+            ->leftJoin('usuarios as u', 'u.id', '=', 'a.id_usuario')
+            ->leftJoin('protocolo_reg as pr','pr.uniqueid','=','a.uniqueid')
+            ->select(
+                'a.uniqueid',
+                'a.matricula',
+                'a.cliente_id',
+                'u.nome as atendente',
+                'a.nome',
+                'q.nome as fila',
+                'a.data_reg',
+                'data_evento',
+                'pr.protocolo',
+                DB::raw('(SELECT count(*) FROM message m WHERE m.uniqueid = a.uniqueid AND type NOT IN (\'alert\') AND src <> cliente_id) AS interacao')
+            )
+            ->whereIn('evento', ['ABANDON'])
+            ->orderBy('a.id');
+        
+        if (isset($params['dataInicio']) && isset($params['dataFim'])) {
+            $atendimentos->whereBetween(DB::raw('a.data_reg::DATE'), [$params['dataInicio'], $params['dataFim']]);
+        }
+        
+        if (isset($params['dataInicio'])) {
+            $atendimentos->whereBetween(DB::raw('a.data_reg::DATE'), [$params['dataInicio'], DB::raw('CURRENT_DATE')]);
+        }
+
+        if (isset($params['dataFim'])) {
+            $atendimentos->whereBetween(DB::raw('a.data_reg::DATE'), ['0001-01-01', $params['dataFim']]);
+        }
+
+        if (isset($params['atendente'])) {
+            $atendimentos->where('u.id', '=', $params['atendente']);
+        }
+
+        if (isset($params['fila'])) {
+            $atendimentos->where('q.id', '=', $params['fila']);
+        }
+
+        if (isset($params['usuario'])) {
+            $atendimentos->where(DB::raw('lower(a.nome)'), 'like', '%' . strtolower($params['usuario']) . '%');
+        }
+
+        if (isset($params['empresa'])) {
+            $atendimentos->where('a.id_empresa', '=', $params['empresa']);
+        }
+
+        return $atendimentos->get();
+    }
+
+    public function getProducaoAgente(array $params = [])
+    {
+        $tempoTrabalho = DB::table('eventos_usuarios as eu')
+            ->join('usuarios as u', 'u.id', '=', 'eu.id_usuario')
+            ->join('queues as q', 'q.id', '=', 'eu.id_dac')
+            ->select(
+                'q.id as id_dac',
+                'q.nome as fila',
+                'u.nome',
+                'u.matricula',
+                DB::raw('CAST(eu.duracao AS date) AS data'),
+                DB::raw('MIN(eu.login) AS login'),
+                DB::raw('MAX(eu.logoff) AS logoff'),
+                DB::raw("TO_CHAR(MAX(eu.logoff) - MIN(eu.login), 'HH24:MI:SS') AS tempoLogin")
+            )
+            ->groupBy('u.id', 'q.id', 'q.nome', 'u.nome', 'u.matricula', DB::raw('CAST(eu.duracao AS date)'))
+            ->orderBy('u.id');
+        
+        if (isset($params['dataInicio']) && isset($params['dataFim'])) {
+            $tempoTrabalho->whereBetween(DB::raw('CAST(eu.duracao AS date)'), [$params['dataInicio'], $params['dataFim']]);
+        }
+        
+        if (isset($params['dataInicio'])) {
+            $tempoTrabalho->whereBetween(DB::raw('CAST(eu.duracao AS date)'), [$params['dataInicio'], DB::raw('CURRENT_DATE')]);
+        }
+
+        if (isset($params['dataFim'])) {
+            $tempoTrabalho->whereBetween(DB::raw('CAST(eu.duracao AS date)'), ['0001-01-01', $params['dataFim']]);
+        }
+        
+        if (isset($params['atendente'])) {
+            $tempoTrabalho->where('u.id', '=', $params['atendente']);
+        }
+
+        if (isset($params['fila'])) {
+            $tempoTrabalho->where('q.id', '=', $params['fila']);
+        }
+
+        $tempoTrabalho->get();
+
+        $atendimentos = DB::table('usuarios as u')
+            ->select(
+                'u.matricula',
+                'u.nome',
+                DB::raw('a.data_reg::DATE AS data_atendimento'),
+                DB::raw('SUM(CASE WHEN evento = \'SENDED\' THEN 1 ELSE 0 END) AS enviados'),
+                DB::raw('SUM(CASE WHEN evento IN (\'COMPLETE_AGENT\', \'COMPLETE_CALLER\', \'TIMEOUT_CALLER\') THEN 1 ELSE 0 END) AS finalizadas'),
+                DB::raw('SUM(CASE WHEN evento = \'ABANDON\' THEN 1 ELSE 0 END) AS abandonadas'),
+                DB::raw('SUM(CASE WHEN evento = \'CANCELADO\' THEN 1 ELSE 0 END) AS cancelado')
+            )
+            ->join('atendimento as a', 'a.id_usuario', '=', 'u.id')
+            ->join('eventos_atendimento as ea', function ($join) {
+                $join->on('ea.uniqueid', '=', 'a.uniqueid')
+                    ->where('ea.id', '=', function ($query) {
+                        $query->select(DB::raw('MAX(id)'))
+                            ->from('eventos_atendimento as ee')
+                            ->whereRaw('ee.uniqueid = ea.uniqueid');
+                    });
+            })
+            ->join('queues as q', 'q.id', '=', 'ea.id_queue')
+            ->groupBy('u.id', 'u.matricula', 'u.nome', DB::raw('a.data_reg::DATE'))
+            ->orderBy('u.id')
+            ->orderBy(DB::raw('a.data_reg::DATE'));
+            
+        if (isset($params['dataInicio']) && isset($params['dataFim'])) {
+            $atendimentos->whereBetween(DB::raw('a.data_reg::DATE'), [$params['dataInicio'], $params['dataFim']]);
+        }
+        
+        if (isset($params['dataInicio'])) {
+            $atendimentos->whereBetween(DB::raw('a.data_reg::DATE'), [$params['dataInicio'], DB::raw('CURRENT_DATE')]);
+        }
+
+        if (isset($params['dataFim'])) {
+            $atendimentos->whereBetween(DB::raw('a.data_reg::DATE'), ['0001-01-01', $params['dataFim']]);
+        }
+
+        if (isset($params['atendente'])) {
+            $atendimentos->where('u.id', '=', $params['atendente']);
+        }
+
+        if (isset($params['fila'])) {
+            $atendimentos->where('q.id', '=', $params['fila']);
+        }
+
+        $atendimentos->get();
+
+        $tempoTrabalhoResult = $tempoTrabalho->get();
+        $atendimentosResult = $atendimentos->get();
+
+        // Inicializar o array para armazenar os resultados combinados
+        $resultadoFinal = [];
+
+        // Iterar sobre os resultados de tempoTrabalho
+        foreach ($tempoTrabalhoResult as $tempoTrabalhoItem) {
+            // Verificar se há uma correspondência em atendimentos
+            $correspondenciaAtendimento = $atendimentosResult->first(function ($atendimento) use ($tempoTrabalhoItem) {
+                return $atendimento->matricula == $tempoTrabalhoItem->matricula
+                    && $atendimento->data_atendimento == $tempoTrabalhoItem->data;
+            });
+
+            // Se houver correspondência, combinar as informações
+            if ($correspondenciaAtendimento) {
+                $resultadoFinal[] = (object) array_merge((array) $tempoTrabalhoItem, (array) $correspondenciaAtendimento);
+            } else {
+                // Se não houver correspondência, preencher com 0
+                $tempoTrabalhoItem->enviados = 0;
+                $tempoTrabalhoItem->finalizadas = 0;
+                $tempoTrabalhoItem->abandonadas = 0;
+                $tempoTrabalhoItem->cancelado = 0;
+        
+                $resultadoFinal[] = $tempoTrabalhoItem;
+            }
+        }
+
+        return $resultadoFinal;
+    }
 }

app/Models/ConfigAtendimento.php

@@ -16,7 +16,9 @@ class ConfigAtendimento extends Model
         "id_empresa",
         "timeout_client",   
         "timeout_agent",
-        "quantidade_simutaneo"
+        "quantidade_simutaneo",
+        "timeout_supervisor",
+        "timeout_espera",
     ];
     
 }

app/Models/Contatos.php

@@ -0,0 +1,43 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Support\Facades\DB;
+
+class Contatos extends Model
+{
+    use HasFactory;
+
+    protected $table = "contatos";
+    public $timestamps = true;
+
+    protected $fillable = [
+        "nome",
+        "email",
+        "contato",
+        "id_empresa",
+        "id_agente",
+        "status",
+        "notes",
+    ];
+
+    public function get(array $params = []){
+        $contato = DB::table('contatos as c');
+
+        if(!empty($params['id_empresa'])){
+            $contato->where('id_empresa', $params['id_empresa']);
+        }
+
+        if (!empty($params['contato'])) {
+            $contato->where('contato', $params['contato']);
+        }
+
+        if (!empty($params['id'])) {
+            $contato->where('id', $params['id']);
+        }
+
+        return $contato->first();
+    }
+}

app/Models/Filas.php

@@ -11,19 +11,58 @@ class Filas extends Model
 {
     use HasFactory;
 
-
     public $timestamps = false;
     protected $table = "queues";
 
-
     protected $fillable = [
         'nome',
         'id_empresa',
         'is_ativa',
     ];
 
+    public function list(array $params)
+    {
+        $filas = DB::table('queues as q')->select("q.id", "q.nome as name");
+        
+        if (is_array($params['id_empresa'])) {
+            // Se $params['id_empresa'] for um array, use a condição whereIn
+            $filas->whereIn('q.id_empresa', $params['id_empresa']);
+        } else {
+            // Se for um único valor, use a condição normal
+            $filas->where('q.id_empresa', $params['id_empresa']);
+        }
+
+        if (isset($params['search'])) {
+            $filas->where(DB::raw('LOWER(u.nome)'), 'LIKE', "%{$params['search']}%");
+        }
+
+        if (isset($params['status'])) {
+            $filas->where('q.is_ativa', $params['status']);
+        }
+
+        return $filas->orderBy('q.nome', 'asc')->get();
+    }
+
+    public function get(array $params)
+    {
+        $filas = DB::table('queues as q')->select("q.id", "q.nome as name");
+        
+        if (isset($params['id'])) {
+            $filas->where('q.id', $params['id']);
+        }
 
+        if (isset($params['id_empresa'])) {
+            $filas->where('q.id_empresa', $params['id_empresa']);
+        }
 
+        if (isset($params['search'])) {
+            $filas->where(DB::raw('LOWER(u.nome)'), 'LIKE', "%{$params['search']}%");
+        }
 
+        if (isset($params['status'])) {
+            $filas->where('q.is_ativa', $params['status']);
+        }
 
+        return $filas->orderBy('q.nome', 'asc')->first();
+    }
 }

app/Models/Grupos.php

@@ -5,6 +5,8 @@ namespace App\Models;
 use Illuminate\Database\Eloquent\Factories\HasFactory;
 use Illuminate\Database\Eloquent\Model;
 use Illuminate\Database\Eloquent\Relations\BelongsToMany;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Gate;
 
 class Grupos extends Model
 {
@@ -20,9 +22,44 @@ class Grupos extends Model
     
     public function users(): BelongsToMany
     {
-        return $this->belongsToMany(User::class, 'grupo_usuario','id_usuario', 'id_grupo')->first();
+        return $this->belongsToMany(User::class, 'grupo_usuario','id_usuario', 'id_grupo');
     }
 
-    
+    public function permissoes(): BelongsToMany
+    {
+        return $this->belongsToMany(Permissoes::class, 'grupo_permissoes', 'id_grupo', 'id_permissao');
+    }
+
+    public function getPermissoesCriarGrupo($user)
+    {
+        $grupos = [];
+
+        if (Gate::forUser($user)->allows('store_master')) {
+            $grupos = DB::table('grupo')->get();
+        } else {
+            $roles = [];
+
+            if (Gate::forUser($user)->allows('store_administrador')) {
+                $roles[] = 'ADMINISTRADOR';
+                $roles[] = 'SUPERVISOR';
+                $roles[] = 'AGENTE';
+            } elseif (Gate::forUser($user)->allows('store_supervisor')) {
+                $roles[] = 'SUPERVISOR';
+                $roles[] = 'AGENTE';
+            } else {
+                $roles[] = 'AGENTE';
+            }
+
+            $grupos = DB::table('grupo')->whereIn('name', $roles)->get();
+        }
+
+        return $grupos;
+    }
+
+    public function getUserGrupoID($user_id)
+    {
+        $grupo_id = DB::table('grupo_usuario')->where('id_usuario', $user_id)->value('id_grupo');
+        return $grupo_id;
+    }
 }
 

app/Models/Horario.php

@@ -0,0 +1,109 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Support\Facades\DB;
+
+class Horario extends Model
+{
+    use HasFactory;
+
+    protected $table = "horarios";
+    public $timestamps = false;
+
+    protected $fillable = [
+        'id_number',
+        'nome',
+        'opcao',
+        'acao',
+        'status',
+    ];
+
+    public function list(array $params)
+    {
+        $horarios = DB::table('horarios as h')
+        ->join('number_channel as nc', 'nc.id', '=', 'h.id_number')
+        ->select('h.*');
+        
+        if (is_array($params['id_empresa'])) {
+            $horarios->whereIn('nc.id_empresa', $params['id_empresa']);
+        } else {
+            $horarios->where('nc.id_empresa', $params['id_empresa']);
+        }
+
+        if(isset($params['id_number'])){
+            $horarios->where('h.id_number', $params['id_number']);
+        }
+
+        if(isset($params['nome'])){
+            $horarios->where('h.nome', $params['nome']);
+        }
+
+        if(isset($params['status'])){
+            $horarios->where('h.status', $params['status']);
+        }
+
+        return $horarios->get();
+    }
+
+    public function create(int $id_number, string $nome,  string $opcao, string $acao, bool $status)
+    {
+        DB::beginTransaction();
+
+        try {
+            DB::table('horarios')->insert([
+                'id_number' => $id_number,
+                'nome' => strtoupper($nome),
+                'opcao' => $opcao,
+                'acao' => $acao,
+                'status' => $status
+            ]);
+
+            DB::commit();
+            return true;
+        } catch (\Throwable $th) {
+            DB::rollBack();
+            return false;
+        }
+    }
+
+    public function deletar($id_horario)
+    {
+        DB::beginTransaction();
+
+        try {
+            DB::table('horarios')->delete([
+                'id' => $id_horario
+            ]);
+
+            DB::commit();
+            return true;
+        } catch (\Throwable $th) {
+            DB::rollBack();
+            return false;
+        }
+    }
+
+    public function atualizar(int $id, int $id_number, string $nome,  string $opcao, string $acao, bool $status)
+    {
+        DB::beginTransaction();
+
+        try {
+            DB::table("horarios")->where("id", $id)->update([
+                'id_number' => $id_number,
+                'nome' => strtoupper($nome),
+                'opcao' => $opcao,
+                'acao' => $acao,
+                'status' => $status
+            ]);
+
+            DB::commit();
+            return true;
+        } catch (\Throwable $th) {
+            DB::rollBack();
+            return false;
+        }
+    }
+}

app/Models/HorarioOption.php

@@ -0,0 +1,126 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Support\Facades\DB;
+
+class HorarioOption extends Model
+{
+    use HasFactory;
+
+    protected $table = "horarios_itens";
+    public $timestamps = false;
+
+    protected $fillable = [
+        'id_horario',
+        'horario_inicio',
+        'horario_fim',
+        'todos_dias_semana',
+        'semana',
+        'semana_fim',
+        'todos_dias_mes',
+        'dias_mes',
+        'dias_mes_fim',
+        'todos_mes',
+        'mes',
+        'mes_fim',
+        'opcao',
+        'acao',
+        'feriado'
+    ];
+
+    public function list(array $params)
+    {
+        $options = DB::table('horarios_itens as hi')
+            ->join("horarios as h", "h.id", "=", "hi.id_horario")
+            ->select("hi.*", "h.nome as horario_nome");
+
+        if (isset($params['id_horario'])) {
+            $options->where('hi.id_horario', $params['id_horario']);
+        }
+
+        return $options->orderBy('id', 'asc')->get();
+    }
+
+    public function create(int $id_horario, string $horario_inicio, string $horario_fim, bool $todos_dias_semana, ?string $semana, ?string $semana_fim, bool $todos_dias_mes,
+        ?int $dias_mes, ?int $dias_mes_fim, bool $todos_mes, ?string $mes, ?string $mes_fim, string $opcao, string $acao, bool $feriado)
+    {
+        DB::beginTransaction();
+
+        try {
+            DB::table("horarios_itens")->insert([
+                'id_horario' => $id_horario,
+                'horario_inicio'=> $horario_inicio,
+                'horario_fim' => $horario_fim,
+                'todos_dias_semana' => $todos_dias_semana,
+                'semana' => $semana,
+                'semana_fim'=> $semana_fim,
+                'todos_dias_mes'=> $todos_dias_mes,
+                'dias_mes' => $dias_mes,
+                'dias_mes_fim' => $dias_mes_fim,
+                'todos_mes' => $todos_mes,
+                'mes' => $mes,
+                'mes_fim'=> $mes_fim,
+                'opcao' => $opcao,
+                'acao' => $acao,
+                'feriado' => $feriado
+            ]);
+
+            DB::commit();
+            return true;
+        } catch (\Throwable $th) {
+            DB::rollBack();
+            return false;
+        }
+    }
+
+    public function deletar($id_horario_option)
+    {
+        DB::beginTransaction();
+
+        try {
+            DB::table('horarios_itens')->delete([
+                'id' => $id_horario_option
+            ]);
+
+            DB::commit();
+            return true;
+        } catch (\Throwable $th) {
+            DB::rollBack();
+            return false;
+        }
+    }
+
+    public function atualizar(int $id, string $horario_inicio, string $horario_fim, bool $todos_dias_semana, ?string $semana, ?string $semana_fim, bool $todos_dias_mes,
+        ?int $dias_mes, ?int $dias_mes_fim, bool $todos_mes, ?string $mes, ?string $mes_fim, string $opcao, string $acao, bool $feriado)
+    {
+        DB::beginTransaction();
+
+        try {
+            DB::table("horarios_itens")->where("id", $id)->update([
+                'horario_inicio'=> $horario_inicio,
+                'horario_fim' => $horario_fim,
+                'todos_dias_semana' => $todos_dias_semana,
+                'semana' => $semana,
+                'semana_fim'=> $semana_fim,
+                'todos_dias_mes'=> $todos_dias_mes,
+                'dias_mes' => $dias_mes,
+                'dias_mes_fim' => $dias_mes_fim,
+                'todos_mes' => $todos_mes,
+                'mes' => $mes,
+                'mes_fim'=> $mes_fim,
+                'opcao' => $opcao,
+                'acao' => $acao,
+                'feriado' => $feriado
+            ]);
+
+            DB::commit();
+            return true;
+        } catch (\Throwable $th) {
+            DB::rollBack();
+            return false;
+        }
+    }
+}

app/Models/Messages.php

@@ -0,0 +1,39 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+
+class Messages extends Model
+{
+    use HasFactory;
+
+    public $timestamps = false;
+    protected $table = "message";
+
+    protected $fillable = [
+        'uniquedid',
+        'src',
+        'dst',
+        'type',
+        'content',
+        'profile_name',
+        'msg_date',
+        'media',
+        'status',
+        'file_name',
+        'eventos_atendimento',
+        'id_provedor',
+        'mimetype',
+    ];
+
+    public function get(string $uniqueid)
+    {
+        $messages = Messages::where('uniqueid', $uniqueid)
+        ->orderBy('id')
+        ->get();
+
+        return $messages;
+    }
+}

app/Models/NumberChanel.php

@@ -1,23 +0,0 @@
-<?php
-
-namespace App\Models;
-
-use Illuminate\Database\Eloquent\Factories\HasFactory;
-use Illuminate\Database\Eloquent\Model;
-
-class numberChanel extends Model
-{
-    use HasFactory;
-
-    public $timestamps = false;
-    protected $table = "number_channel";
-
-    protected $fillable = [
-        'id_empresa',
-        'number',
-        'token',
-        'channel',
-        'work_space',
-        'title'
-    ];
-}

app/Models/NumberChannel.php

@@ -0,0 +1,107 @@
+<?php
+
+namespace App\Models;
+
+use App\Helpers\Helper;
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Support\Facades\DB;
+class NumberChannel extends Model
+{
+    use HasFactory;
+
+    public $timestamps = false;
+    protected $table = "number_channel";
+
+    protected $fillable = [
+        'id_empresa',
+        'number',
+        'token',
+        'channel',
+        'work_space',
+        'title'
+    ];
+
+    public function get(array $params)
+    {
+        $channels = DB::table('number_channel as nc')
+            ->join('empresa as e', 'e.id', '=', 'nc.id_empresa')
+            ->select('nc.*');
+
+        if (isset($params['id_empresa'])) {
+            $channels->where('nc.id_empresa', $params['id_empresa']);
+        }
+
+        return $channels->orderBy('nc.name', 'asc')->first();
+    }
+
+    public function list(array $params)
+    {
+        $channels = DB::table('number_channel as nc')
+            ->join('empresa as e', 'e.id', '=', 'nc.id_empresa')
+            ->select('nc.*');
+
+        if (is_array($params['id_empresa'])) {
+            // Se $params['id_empresa'] for um array, use a condição whereIn
+            $channels->whereIn('nc.id_empresa', $params['id_empresa']);
+        } else {
+            // Se for um único valor, use a condição normal
+            $channels->where('nc.id_empresa', $params['id_empresa']);
+        }
+
+        if (isset($params['search'])) {
+            $channels->where(DB::raw('LOWER(nc.name)'), 'LIKE', "%{$params['search']}%");
+        }
+
+        if (isset($params['status'])) {
+            $channels->where('nc.status', $params['status']);
+        }
+
+
+        return $channels->orderBy('nc.name', 'asc')->get();
+    }
+
+    public function create(string $name, int $id_empresa, string $number, string $token, string $chanel, string $work_space, string $title, bool $status)
+    {
+        DB::beginTransaction();
+        try {
+            DB::table('number_channel')->insert([
+                'name' => $name,
+                'id_empresa' => $id_empresa,
+                'number' => $number,
+                'token' => $token,
+                'channel' => $chanel,
+                'work_space' => $work_space,
+                'title' => $title,
+                'status' => $status,
+            ]);
+
+            DB::commit();
+            return true;
+        } catch (\Throwable $th) {
+            DB::rollBack();
+            return false;
+        }
+    }
+
+    public static function getToken(){
+        $id_empresa = Helper::getIdEmpresa();
+        $token = NumberChannel::where("id_empresa", $id_empresa)->first()->token;
+
+        return $token;
+    }
+
+    public static function getNumber(){
+        $id_empresa = Helper::getIdEmpresa();
+        $number = NumberChannel::where("id_empresa", $id_empresa)->first()->number;
+
+        return $number;
+    }
+
+    public static function getWorkspace(){
+        $id_empresa = Helper::getIdEmpresa();
+        $workspace = NumberChannel::where("id_empresa", $id_empresa)->first()->work_space;
+
+        return $workspace;
+    }
+}

app/Models/Permissoes.php

@@ -0,0 +1,24 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsToMany;
+
+class Permissoes extends Model
+{
+    protected $table = "permissoes";
+
+    use HasFactory;
+
+    protected $fillable = [
+        'nome',
+        'status',
+    ];
+
+    public function grupos(): BelongsToMany
+    {
+        return $this->BelongsToMany(Grupos::class,'grupo_permissoes', 'id_grupo', 'id_permissao');
+    }
+}

app/Models/Redirect.php

@@ -4,6 +4,7 @@ namespace App\Models;
 
 use Illuminate\Database\Eloquent\Factories\HasFactory;
 use Illuminate\Database\Eloquent\Model;
+use Illuminate\Support\Facades\DB;
 
 class Redirect extends Model
 {
@@ -20,4 +21,62 @@ class Redirect extends Model
         'status',
         'data_reg',
     ];
+
+    public function get(array $params)
+    {
+        $redirects = DB::table('redirect as r')
+        ->join('number_channel as nc', 'nc.id', '=', 'r.id_number')
+        ->select('r.*');
+        
+        if(isset($params['id_empresa'])){
+            $redirects->where('nc.id_empresa', $params['id_empresa']);
+        }
+
+        if(isset($params['id_number'])){
+            $redirects->where('r.id_number', $params['id_number']);
+        }
+
+        if(isset($params['name'])){
+            $redirects->where('r.name', $params['name']);
+        }
+
+        return $redirects->first();
+    }
+
+    public function list(array $params)
+    {
+        $redirects = DB::table('redirect as r')
+        ->join('number_channel as nc', 'nc.id', '=', 'r.id_number')
+        ->select('r.*');
+        
+        if (is_array($params['id_empresa'])) {
+            // Se $params['id_empresa'] for um array, use a condição whereIn
+            $redirects->whereIn('nc.id_empresa', $params['id_empresa']);
+        } else {
+            // Se for um único valor, use a condição normal
+            $redirects->where('nc.id_empresa', $params['id_empresa']);
+        }
+
+        if(isset($params['id_number'])){
+            $redirects->where('r.id_number', $params['id_number']);
+        }
+
+        if(isset($params['name'])){
+            $redirects->where('r.name', $params['name']);
+        }
+
+        return $redirects->get();
+    }
+
+    public function create(string $nome, string $description, bool $status, bool $initial, string|int $id_number, string $data_reg)
+    {
+        DB::table('redirect')->insert([
+            'name' => strtoupper($nome),
+            'description' => $description,
+            'status' => $status,
+            'initial' => $initial,
+            'id_number' => $id_number,
+            'data_reg' => date('Y-m-d')
+        ]);
+    }
 }

app/Models/RedirectOption.php

@@ -4,7 +4,7 @@ namespace App\Models;
 
 use Illuminate\Database\Eloquent\Factories\HasFactory;
 use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\BelongsTo;
+use Illuminate\Support\Facades\DB;
 
 class RedirectOption extends Model
 {
@@ -33,4 +33,47 @@ class RedirectOption extends Model
         return $this->belongsTo(Types::class, 'id_type')->first();
     }
 
+    public function list(array $params)
+    {
+        $options = DB::table('redirect_option as ro')
+            ->join("redirect as r", "r.id", "=", "ro.id_redirect")
+            ->join("types as t", "t.id", "=", "ro.id_type")
+            ->select("ro.*", "r.name as redirect_name", "t.name as type_name");
+
+        if (isset($params['sequence'])) {
+            $options->where('ro.sequence', $params['sequence']);
+        }
+
+        if (isset($params['search'])) {
+            $options->where(DB::raw('LOWER(ro.nome)'), 'LIKE', "%{$params['search']}%");
+        }
+
+        if (isset($params['id_redirect'])) {
+            $options->where('ro.id_redirect', $params['id_redirect']);
+        }
+
+        return $options->orderBy('sequence', 'asc')->get();
+    }
+
+    public function create(string|int $sequence, string $description, string|int $id_redirect, string|int $id_type, string|int $code_id, bool $hide, string $data_reg)
+    {
+        DB::beginTransaction();
+        try {
+            DB::table("redirect_option")->insert([
+                'sequence' => $sequence,
+                'description' => $description,
+                'id_redirect' => $id_redirect,
+                'id_type' => $id_type,
+                'code_id' => $code_id,
+                'hide' => $hide,
+                'data_reg' => $data_reg
+            ]);
+
+            DB::commit();
+            return true;
+        } catch (\Throwable $th) {
+            DB::rollBack();
+            return false;
+        }
+    }
 }

app/Models/Templates.php

@@ -0,0 +1,32 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+
+class Templates extends Model
+{
+    use HasFactory;
+
+    protected $table = "templates";
+    public $timestamps = true;
+
+    protected $fillable = [
+        "id",
+        'name',
+        'status',
+        'category',
+        'language',
+        'components',
+        'id_empresa',
+    ];
+
+
+    public static function findById($id)
+    {
+        $template = Templates::where('id', $id)->first();
+        
+        return $template;
+    }
+}

app/Models/Tokens.php

@@ -5,14 +5,18 @@ namespace App\Models;
 use Illuminate\Database\Eloquent\Factories\HasFactory;
 use Illuminate\Database\Eloquent\Model;
 
-class GrupoUsuario extends Model
+class Tokens extends Model
 {
     use HasFactory;
 
-    protected $table = "grupo_usuario";
-    
+    public $timestamps = true;
+    protected $table = "tokens";
+
     protected $fillable = [
+        "id",
+        'token',
         'id_usuario',
-        'id_grupo',
+        'refresh_token',
+        'expired_at',
     ];
-}
+}

app/Models/User.php

@@ -48,17 +48,23 @@ class User extends Authenticatable
         'email_verified_at' => 'datetime',
     ];
 
-
-
     public function grupos(): BelongsToMany
     {
         return $this->BelongsToMany(Grupos::class,'grupo_usuario','id_usuario', 'id_grupo');
     }
 
-
     public function empresa(): BelongsToMany
     {
         return $this->belongsToMany(Empresa::class, 'usuario_empresa', 'id_usuario', 'id_empresa');
     }
 
+    public function permissoes()
+    {
+        return $this->grupos->map->permissoes->flatten()->pluck('nome');
+    }
+
+    public function hasGrupo($grupo)
+    {
+        return $this->grupos()->contains($grupo);
+    }
 }

app/Providers/AuthServiceProvider.php

@@ -4,6 +4,7 @@ namespace App\Providers;
 
 // use Illuminate\Support\Facades\Gate;
 
+use App\Models\User;
 use Illuminate\Foundation\Support\Providers\AuthServiceProvider as ServiceProvider;
 use Illuminate\Support\Facades\Gate;
 
@@ -23,10 +24,10 @@ class AuthServiceProvider extends ServiceProvider
      */
     public function boot(): void
     {
-        $this->registerPolicies();
-        
-        Gate::define('is_permission', function($user){
-            return $user->grupos->first()->name == "ADMINISTRADOR" ? true : false;
+        Gate::before(function (User $user, $permission) {
+            if ($user->permissoes()->contains($permission)) {
+                return true;
+            }
         });
     }
 }

app/Traits/AuthToken.php

@@ -0,0 +1,52 @@
+<?php
+
+namespace App\Traits;
+
+use App\Helpers\Helper;
+use Illuminate\Support\Facades\Http;
+use App\Models\NumberChannel;
+
+trait AuthToken
+{
+    public function generateToken($user)
+    {
+        $data = [
+            "email" => $user->email,
+            "senha" => $user->password ?? $user->senha,
+        ];
+
+        session()->put('user_data', Helper::Crypt()->encrypt(json_encode($data, true)));
+        $response = Http::post("" . env('APP_URL') . "/access/login", $data);
+
+        $responseDecode = json_decode($response);
+        if($responseDecode->status === "error"){
+            return false;
+        }
+
+        $token = NumberChannel::getToken();
+        $number = NumberChannel::getNumber();
+        $workspace = NumberChannel::getWorkspace();
+        session()->put('channel_token', $token);
+        session()->put('channel_number', $number);
+        session()->put('workspace', $workspace);
+
+        return $responseDecode;
+    }
+
+    public function getToken($user_id)
+    {
+        $tokenDB = $this->tokenRepository->where('id_usuario', $user_id)->first();
+        if (empty($tokenDB)) {
+            $encrypt = session('user_data');
+            $userData = Helper::Crypt()->decrypt($encrypt);
+            $user = json_decode($userData);
+            $this->generateToken($user);
+            $tokenDB = $this->tokenRepository->where('id_usuario', $user_id)->first();
+            if (empty($tokenDB)) {
+                return response()->json("Não foi possivel gerar o token", 404);
+            }
+        }
+
+        return $tokenDB;
+    }
+}

config/constants.php

@@ -0,0 +1,5 @@
+<?php
+return [
+    "PASSWORD" => '#S1mpl3S_C0nn3ct@R00t',
+
+];

config/event.php

@@ -0,0 +1,23 @@
+<?php
+
+/*
+|--------------------------------------------------------------------------
+| Eventos
+|--------------------------------------------------------------------------
+|
+| Eventos utilizados pelo gerenciamento dos atendimentos.
+|
+*/
+return [
+    "CONF_EVENT_ESPERA" => "EMESPERA",
+    "CONF_EVENT_TIMEOUT_CLIENTE" => "TIMEOUT_CALLER",
+    "CONF_EVENT_TIMEOUT_AGENTE" => "TIMEOUT_AGENT",
+    "CONF_EVENT_TIMERMINO_CLIENTE" => "COMPLETE_CALLER",
+    "CONF_EVENT_TIMERMINO_AGENTE" => "COMPLETE_AGENT",
+    "CONF_EVENT_CANCELADO" => "CANCELADO",
+    "CONF_EVENT_TRANSFER" => "TRANSFER",
+    "CONF_EVENT_START" => "START",
+    "CONF_EVENT_ERRO_ATEND" => "LOST_CONNECTION",
+    "CONF_EVENT_SEND_HSM" => "SENDED",
+    "CONF_EVENT_ABANDON" => "ABANDON",
+];

public/js/relatorios/historicoChamadas/accordion.js

@@ -0,0 +1,7 @@
+
+function clickedAccordion(event){
+    const target = event.currentTarget;
+    target.querySelector('.accordion-body').classList.toggle('hidden');
+    console.log(target.querySelector('.icon'));
+    target.querySelector('.icon').classList.toggle('rotate-90');
+}

public/js/relatorios/historicoChamadas/index.js

@@ -0,0 +1,152 @@
+const chat = document.querySelector('.chat');
+const icontypes = ['csv', 'doc', 'pdf', 'txt', 'xls', 'zip', 'ppt']
+
+function montaChat(messages, cliente_id) {
+    messages.forEach((message) => {
+        const datesend = converdata(new Date(message.msg_date).getTime());
+        let typesend = cliente_id == message.src ? "sender" : "receiver";
+        let statusMessage = message.status != 'error' ? datesend : '<span class="message-error" style="color:red">Mensagem não foi enviada!</span>';
+
+        if (message.type == "text") {
+            chat.innerHTML += `
+            <div class="${typesend}">
+                <span class="${typesend}-message">${message.profile_name}: ${message.content.replace(/\r?\n/g, "")}</span>
+                <br/>
+                <span class="message-time">${statusMessage}</span>
+            </div>
+            <br/>
+        `;
+        }
+        if (message.type == "transfer") {
+            chat.innerHTML += `
+            <div class="events">
+                <span class="events-message">${message.content} por ${message.profile_name}, ${datesend}.</span>
+            </div>
+            <br/>
+        `;
+        }
+        if (message.type == "finish" || message.type == "re_start" || message.type == "recover") {
+            chat.innerHTML += `
+            <div class="events">
+                <span class="events-message">${message.content}</span>
+            </div>
+            <br/>
+        `;
+        }
+        if (message.type != "text") {
+            const sendobj = {
+                filename: message.file_name,
+                id_provedor: message.id_provedor,
+                type: message.type,
+                mimetype: message.mimetype,
+                from: typesend,
+                profile_name: message.profile_name
+            };
+            messageTypeMedia(sendobj);
+        }
+    });
+}
+
+function addZero(time) {
+    if (time < 10) {
+        time = "0" + time
+    }
+    return time
+}
+
+function converdata(timestamp, horario_server = false) {
+    if (horario_server) {
+        timestamp = timestamp * 1000
+    }
+    let date = new Date(timestamp);
+    let day = addZero(date.getDate())
+    let month = addZero(date.getMonth() + 1)
+    let hours = date.getHours();
+    let minutes = date.getMinutes();
+    let formattedTime = `${day}/${month} ` + addZero(hours) + ':' + addZero(minutes)
+    return formattedTime
+}
+
+/**
+ * ENVIA AS MENSAGEM DO TIPO MIDIA (RECEPTIVO)
+ * @param {*} id_provedor
+ * @param {*} type
+ * @param {*} mimetype
+ * @param {*} delivery
+ * @returns
+ */
+const messageTypeMedia = (obj) => {
+    const fileDownload =
+        "http://" + server_api + "/link/" + obj.id_provedor + "/" + window.btoa(obj.mimetype);
+
+    if (obj.type == "voice" || obj.type == "audio") {
+        chat.innerHTML += `
+        <div class="${obj.from} ">
+            <span>${obj.profile_name}: </span>
+            <span class="${obj.from}-message audio">
+                <audio controls><source src="${fileDownload}" type="${obj.mimetype}"></audio>
+            </span>
+            <span class="message-time">${converdata(Date.now())}</span>
+        </div>
+        <br/>
+        `;
+
+        return;
+    }
+    if (obj.type == "video") {
+        chat.innerHTML += `
+        <div class="${obj.from}">
+              <span>${obj.profile_name}: </span>
+              <span class="${obj.from}-message">
+                  <video controls>
+                      <source src="${fileDownload}" type="${obj.mimetype}">
+                  </video>
+              </span>
+              <br/>
+              <span class="message-time">${converdata(Date.now())}</span>
+          </div>
+          <br/>
+        `;
+
+        return;
+    }
+    if (obj.type == "document") {
+        const typefile = obj.filename.split(".")[1];
+        let icon;
+        if (icontypes.indexOf(typefile) >= 0) {
+            icon = `<img src="${path}img/icons/${typefile}-file.png" style="max-width: 60px"></img>`;
+        } else {
+            icon = `<img src="${path}img/icons/notfound-file.png" style="max-width: 60px"></img>`;
+        }
+
+        chat.innerHTML += `
+            <div class="${obj.from}">
+                <span>${obj.profile_name}: </span>
+                <span class="${obj.from}-message message-column">
+                    <a href="${fileDownload}" target="_blank">
+                        ${icon}
+                    </a>
+                </span>
+                <span class="fz-12">${obj.filename}</span>
+                <br/>
+                <span class="message-time">${converdata(Date.now())}</span>
+            </div>
+            <br/>
+        `;
+
+        return;
+    }
+    if (obj.type == "image" || obj.type == "sticker") {
+        chat.innerHTML += `
+            <div class="${obj.from}">
+                <span>${obj.profile_name}: </span>
+                <span class="${obj.from}-message message-column">
+                    <img src="${fileDownload}" style="max-width: 200px; max-height: 150px" " >
+                </span>
+                <span class="message-time">${converdata(Date.now())}</span>
+            </div>
+            <br/>
+        `;
+        return;
+    }
+};

public/js/views/agentes/atualizaAgente.js

@@ -0,0 +1,37 @@
+function atualizaUsuario(id_user) {
+    $.ajax({
+        type: "get",
+        url: `users/editar/${id_user}`,
+        success: function ({
+            data
+        }) {
+            const modal = document.querySelector('.modal-edit');
+            modal.style.display = 'block';
+            modal.querySelector('form').action = `/users/editar/${data.id}`;
+            modal.querySelector("input[name='nome']").value = data.nome;
+            modal.querySelector("input[name='email']").value = data.email;
+            modal.querySelector("input[name='matricula']").value = data.matricula;
+
+            // Seleciona o elemento <select>
+            const selectGrupo = modal.querySelector("select[name='id_grupo']");
+
+            // Define o valor do <select> com base no data.grupo_id
+            if (data.grupo_id && selectGrupo.querySelector(`option[value='${data.grupo_id}']`)) {
+                selectGrupo.value = data.grupo_id;
+            }
+
+            // Desativa o <select> se data.grupo_id não existir
+            selectGrupo.disabled = !data.grupo_id || !selectGrupo.querySelector(`option[value='${data.grupo_id}']`);
+
+            const containerCheckbox = modal.querySelector(".container-checkbox");
+            if (!data.status) {
+                containerCheckbox.innerHTML = `<input type="radio" name="status"  value="on"> <span class="mr-3 dark:text-gray-100">Sim</span>
+                                               <input type="radio" name="status" value="off" checked> <span class="dark:text-gray-100">Não</span>`;
+            }
+        }
+    });
+}
+
+function fecharModal() {
+    document.querySelector('.modal-edit').style.display = 'none';
+}

public/js/views/agentesLogados/index.js

@@ -0,0 +1,230 @@
+const colorStatus = {
+    LIVRE: "green-500",
+    OCUPADO: "red-500",
+    PAUSA: "red-500",
+    INDISPONIVEL: "orange-400",
+    CHAMANDO: "orange-400",
+}
+
+function getFilaId() {
+    const url = window.location.href;
+    const splitUrl = url.split('/');
+    const id = splitUrl[splitUrl.length - 1];
+    return id;
+}
+
+function getDadosRelatorioDB(fila_id) {
+    return new Promise(function (resolve, reject) {
+        $.ajax({
+            type: "get",
+            dataType: 'json',
+            url: `/dashboard/agentes/${fila_id}/fila`,
+            success: function (response) {
+                const data = response.data;
+                resolve(data);
+            }
+        });
+    })
+}
+
+async function montarRelatorios() {
+    const id = getFilaId();
+    const data = await getDadosRelatorioDB(id);
+    let elementsTable = "";
+    data.forEach(supervisor => {
+        const tempoFormatado = supervisor.login.split(".")[0];
+        const btnPlay = `
+        <button class="bg-blue-600 text-white rounded flex-1 text-xl text-center py-2 px-3 cursor-pointer" onclick="retirarPausa(${supervisor.matricula}, '${supervisor.token}')">
+            <i class="fas fa-play-circle"></i>
+        </button>
+        `
+        const btnAtend = `
+        <button class="bg-blue-600 text-white flex-1 rounded text-xl text-center py-2 px-3" onclick="atendimentosAgente(${id}, ${supervisor.matricula}, '${supervisor.token}')">
+            <i class="fas fa-exchange-alt"></i>
+        </button>
+        `
+
+        const btnPausa = `<a class="bg-blue-600 text-white rounded flex-1 text-xl text-center py-2 px-3 cursor-pointer" title="Colocar em Pausa?" onclick="selecionaAgente(${supervisor.id})"><i class="fas fa-pause"></i></a>`;
+        const agenteIsPausa = supervisor.status === "PAUSA" ? btnPlay : btnPausa;
+        const agenteAtendimentos = supervisor.atendimentos_atuais > 0 ? btnAtend : '';
+        elementsTable += `
+        <tr class="bg-gray-50 dark:bg-gray-800 dark:text-gray-100 text-center">
+                <td class="p-3 text-sm text-gray-700 dark:text-gray-100">${supervisor.id}</td>
+                <td class="p-3 text-sm text-gray-700 dark:text-gray-100">${supervisor.nome}</td>
+                <td class="p-3 text-sm text-gray-700 dark:text-gray-100">${supervisor.matricula}</td>
+                <td class="p-3 text-sm text-gray-700 dark:text-gray-100">${tempoFormatado}</td>
+                <td class="p-3 text-sm text-gray-700 dark:text-gray-100">${supervisor.motivo_pausa ?? "Sem Pausa"}</td>
+                <td class="p-3 text-sm text-${colorStatus[supervisor.status]}">${supervisor.status}</td>
+                <td class="p-3 text-sm text-gray-700 dark:text-gray-100">${supervisor.atendimentos_atuais}</td>
+                <td class="p-3 text-sm font-bold flex items-center gap-2 flex-wrap">
+                    ${agenteAtendimentos}
+                    ${agenteIsPausa}
+                    <button class="bg-red-600 text-white flex-1 rounded text-xl text-center py-2 px-3" onclick="desconectarAgente(${supervisor.matricula}, '${supervisor.token}')">
+                        <i class="fas fa-power-off"></i>
+                    </button>
+                </td>
+            </tr>
+        `
+    });
+    $(".table-relatorio").html(elementsTable);
+}
+
+async function desconectarAgente(matricula, token) {
+    if (confirm("Deseja realmente desconectar do sistema?")) {
+        logoff(matricula, token).then(() => {
+            montarRelatorios();
+        })
+    }
+}
+
+async function retirarPausa(matricula, token) {
+    if (confirm("Deseja retirar a pausa do agente?")) {
+        sairPausa(matricula, token).then(() => {
+            montarRelatorios();
+        })
+    }
+}
+
+const sairPausa = (matricula, token) => new Promise((resolve) => {
+    $.ajax({
+        url: `${server_api}/api/v1/agente/sairPausa`,
+        type: "POST",
+        headers: { 
+            'Content-Type': 'application/json', 
+            'Authorization': 'Bearer ' + token,
+            "ngrok-skip-browser-warning":"any"
+        },
+        data: JSON.stringify({
+            matricula
+        }),
+        success: function (res) {
+            alert('Pausa removida do Agente!')
+            resolve(res)
+        },
+        error: function (res) {
+            alert('Nao foi possivel retirar de pausa.')
+        }
+    });
+})
+
+const logoff = (matricula, token) => new Promise((resolve) => {
+    $.ajax({
+        type: "POST",
+        headers: { 
+            'Content-Type': 'application/json', 
+            'Authorization': 'Bearer ' + token,
+            "ngrok-skip-browser-warning":"any"
+        },
+        url: `${server_api}/access/logoff`,
+        data: JSON.stringify({
+            matricula
+        }),
+        success: function (res) {
+            alert('Desconectado com sucesso');
+            resolve(res)
+        },
+        error: function (res) {
+            alert('Não foi possivel deslogar do sistema.')
+        }
+    });
+})
+
+async function atendimentosAgente(fila_id, supervisor_matricula, token) {
+    const modal = document.querySelector(".modal3");
+    data = await getAtendimentos(fila_id, supervisor_matricula);
+    const tabelaAtendimentos = document.querySelector('.table-atendimentos');
+    tabelaAtendimentos.innerHTML = ''; // Limpa o conteúdo atual da tabela
+    let elementsTable = "";
+
+    // Itera sobre os dados e cria as linhas da tabela
+    data.forEach((item) => {
+        // Adiciona as células com os dados
+        elementsTable += `
+        <tr class="bg-gray-50 dark:bg-gray-800 dark:text-gray-100 text-center">
+            <td class="p-3 text-sm text-gray-700 dark:text-gray-100">${item.id}</td>
+            <td class="p-3 text-sm text-gray-700 dark:text-gray-100">${item.nome}</td>
+            <td class="p-3 text-sm text-gray-700 dark:text-gray-100">+${item.cliente_id}</td>
+            <td class="p-3 text-sm text-gray-700 dark:text-gray-100">${item.data_reg.split('.')[0]}</td>
+            <td class="p-3 text-sm text-gray-700 dark:text-gray-100">
+            <button class="bg-blue-600 text-white flex-1 rounded text-xl text-center py-2 px-3" title="Transferir de fila?" onclick="transferirAtendimento('${item.uniqueid}', '${supervisor_matricula}', '${token}')">
+                <i class="fas fa-exchange-alt"></i>
+            </button>
+            </td>
+        </tr>
+        `;
+    });
+
+    $(".table-atendimentos").html(elementsTable);
+
+    modal.style.display = "block";
+}
+
+function selecionaAgente(supervisor_id) {
+    const modal = document.querySelector(".modal");
+    modal.style.display = "block";
+    modal.querySelector("form").action = `/dashboard/agentes/{{$fila->nome}}/pausar`;
+    modal.querySelector("input[name='supervisor_id']").value = supervisor_id;
+}
+
+function selecionaFila(unique_id) {
+    const modal = document.querySelector(".modal2");
+    modal.style.display = "block";
+    modal.querySelector("input[name='unique_id']").value = unique_id;
+}
+
+function getAtendimentos(fila_id, supervisor_matricula) {
+    return new Promise(function (resolve, reject) {
+        $.ajax({
+            type: "get",
+            dataType: 'json',
+            url: `/dashboard/agentes/${fila_id}/fila/${supervisor_matricula}`,
+            success: function (response) {
+                const data = response.data;
+                resolve(data);
+            }
+        });
+    })
+}
+
+async function transferirAtendimento(unique_id, origem, token) {
+    agentesLivres = await getAtendentesLivres(token);
+
+    const selectAgente = document.querySelector('select[name="destino"]');
+
+    // Limpa as opções existentes (caso haja alguma)
+    selectAgente.innerHTML = '';
+
+    // Preenche as opções com os dados recebidos
+    agentesLivres.forEach((agente) => {
+        const option = document.createElement('option');
+        option.value = agente.matricula; // Substitua com o campo apropriado do objeto agente
+        option.textContent = agente.nome; // Substitua com o campo apropriado do objeto agente
+        selectAgente.appendChild(option);
+    });
+
+    const modal = document.querySelector(".modal4");
+    modal.style.display = "block";
+    modal.querySelector("input[name='origem']").value = origem;
+    modal.querySelector("input[name='atendimento_unique_id']").value = unique_id;
+}
+
+function getAtendentesLivres(token) {
+    return new Promise((resolve) => {
+        $.ajax({
+            url: `${server_api}/api/v1/supervisor/agentes/status/livre`,
+            type: "GET",
+            headers: { 
+                'Content-Type': 'application/json', 
+                'Authorization': 'Bearer ' + token,
+                "ngrok-skip-browser-warning":"any"
+            },
+            success: function (response) {
+                const data = response.data;
+                resolve(data);
+            },
+            error: function (response) {
+                alert('Nao foi possivel carregar as listas de agentes.')
+            }
+        });
+    })
+}

public/js/views/app/selectTheme.js

@@ -0,0 +1,7 @@
+function selectTheme() {
+    if (localStorage.theme === 'dark' || (!('theme' in localStorage) && window.matchMedia('(prefers-color-scheme: dark)').matches)) {
+        document.documentElement.classList.add('dark')
+    } else {
+        document.documentElement.classList.remove('dark')
+    }
+}

public/js/views/channels/atualizaChannel.js

@@ -0,0 +1,29 @@
+function atualizaChannel(id_channel) {
+    $.ajax({
+        type: "get",
+        url: `channels/editar/${id_channel}`,
+        success: function ({
+            data
+        }) {
+            const modal = document.querySelector('.modal-edit');
+            modal.style.display = 'block';
+            modal.querySelector('form').action = `/channels/editar/${data.id}`;
+            modal.querySelector("input[name='name']").value = data.name;
+            modal.querySelector("input[name='id_empresa']").value = data.id_empresa;
+            modal.querySelector("input[name='number']").value = data.number;
+            modal.querySelector("input[name='token']").value = data.token;
+            modal.querySelector("select[name='channel']").value = data.channel;
+            modal.querySelector("input[name='work_space']").value = data.work_space;
+            modal.querySelector("input[name='title']").value = data.title;
+            const containerCheckbox = modal.querySelector(".container-checkbox");
+            if (!data.status) {
+                containerCheckbox.innerHTML = `<input type="radio" name="status"  value="on"> <span class="mr-3 dark:text-gray-100">Sim</span>
+                                               <input type="radio" name="status" value="off" checked> <span class="dark:text-gray-100">Não</span>`
+            }
+        }
+    });
+}
+
+function fecharModal() {
+    document.querySelector('.modal-edit').style.display = 'none';
+}

public/js/views/contatos/atualizaContato.js

@@ -0,0 +1,31 @@
+function atualizaContato(id_contato) {
+    $.ajax({
+        type: "get",
+        url: `contatos/${id_contato}/edit`,
+        success: function({
+            data
+        }) {
+            const contato_data = data.contato_data;
+            $(".modal-edit").show();
+            $(".modal-edit").find('form').attr('action', `contatos/${id_contato}`);
+            $(".modal-edit").find("input[name='nome']").val(contato_data.nome);
+            $(".modal-edit").find("input[name='email']").val(contato_data.email);
+            $(".modal-edit").find("textarea[name='descricao']").val(contato_data.notes);
+            const numeroFormatado = $(".modal-edit").find("input[name='contato']").masked(contato_data.contato); 
+            $(".modal-edit").find("input[name='contato']").val(numeroFormatado);
+            if (contato_data.status) {
+                $(".modal-edit").find(".container-radio").
+                html(`<input type="radio" name="status" value="on" checked> <span class="mr-3 dark:text-gray-100">Sim</span><input type="radio" name="status" value="off" > <span class="dark:text-gray-100">Não</span>`)
+                    
+            } else {
+                $(".modal-edit").find(".container-radio").
+                html(`<input type="radio" name="status" value="on" > <span class="mr-3 dark:text-gray-100">Sim</span>
+                    <input type="radio" name="status" value="off" checked> <span class="dark:text-gray-100">Não</span>`)
+            }
+        }
+    });
+}
+
+function fecharModal() {
+    document.querySelector('.modal-edit').style.display = 'none';
+}

public/js/views/dashboard/index.js

@@ -0,0 +1,66 @@
+const eventos = {
+    EMESPERA: 'Em espera',
+    TRANSFER: 'Transferidos',
+    COMPLETE_CALLER: 'Finalizadas pelo cliente',
+    LOST_CONNECTION: 'Desconectadas',
+    COMPLETE_AGENT: 'Finalizas pelo Agente',
+    START: 'Iniciadas',
+}
+
+function getDadosRelatorioDB() {
+    return new Promise(function(resolve, reject){
+        $.ajax({
+            type: "get",
+            dataType: 'json',
+            url: `dashboard/getRelatorioDados`,
+            success: function(response) {
+                const data = response.data;
+                resolve(data);
+            }
+        });
+    })
+}
+
+async function montarRelatorios() 
+{
+    const data = await getDadosRelatorioDB();
+    $(".text-operantes").text(data.totalAgentesOperantes);
+    $(".text-inoperantes").text(data.totalAgentesInoperantes);
+    $(".text-atendimentoDia").text(data.atendimentosDia);
+    $(".text-atendimentosMes").text(data.atendimentosPorMes);
+    let elementsTable = "";
+    data.relatoriosAtendimento.forEach(relatorio => {
+        elementsTable += `
+        <tr class="bg-white dark:bg-gray-800 dark:border-gray-600 border-b-2">
+                <td class="text-center" title="Ativar essa fila">
+                    <a href="dashboard/agentes/${relatorio.id}" class="text-xl p-2 hover:bg-gray-700 rounded-full">
+                        <i class="fas fa-play-circle text-gray-900 dark:text-gray-100">
+                            </i>
+                    </a>
+                </td>
+                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 text-left">${relatorio.nome}</td>
+                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 text-center">${relatorio.agentes}</td>
+                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 text-center">${relatorio.em_espera}</td>            
+                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 text-center">${relatorio.iniciadas}</td>     
+                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 text-center">${relatorio.finalizadas}</td>            
+                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 text-center">${relatorio.abandonadas}</td>
+                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 text-center">${relatorio.enviadas}</td>            
+                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 text-center">${relatorio.canceladas}</td>      
+                <td class="text-center" title="Colocar fila em pausa">
+                    <button onclick="selecionaFila(${relatorio.id})" class="text-xl p-2 hover:bg-gray-700 rounded-full">
+                        <i class="fas fa-pause-circle text-gray-900 dark:text-gray-100">
+                            </i>
+                    </button>
+                </td>       
+            </tr>
+        `
+    });
+    $(".table-relatorio").html(elementsTable);
+}
+
+function selecionaFila(fila_id){
+    const modal = document.querySelector(".modal");
+    modal.style.display = "block";
+    modal.querySelector("form").action = `/dashboard/agentes/${fila_id}/pausarAgentesFila`;
+}
+

public/js/views/empresa/atualizaEmpresa.js

@@ -0,0 +1,21 @@
+function atualizaEmpresa(empresa_id) {
+    $.ajax({
+        type: "get",
+        url: `empresas/${empresa_id}/edit`,
+        success: function({data}) {
+            const empresa_data = data.empresa_data;
+            $(".modal-edit").show();
+            $(".modal-edit").find('form').attr('action', `empresas/${empresa_id}`);
+            $(".modal-edit").find("input[name='nome']").val(empresa_data.nome);
+            $(".modal-edit").find("input[name='token']").val(empresa_data.token);
+            $(".modal-edit").find("input[name='email']").val(empresa_data.email);
+            const cnpjFormatado = $(".modal-edit").find("input[name='cnpj']").masked(empresa_data.cnpj); 
+            $(".modal-edit").find("input[name='cnpj']").val(cnpjFormatado);
+            if (empresa_data.status) {
+                $(".modal-edit").find("input[name='status'][value='on']").prop("checked", true);
+            } else {
+                $(".modal-edit").find("input[name='status'][value='off']").prop("checked", true);
+            }
+        }
+    });
+}

public/js/views/fila/atualizaFila.js

@@ -0,0 +1,26 @@
+function atualizarFila(id_fila) {
+    $.ajax({
+        type: "get",
+        url: `filas/editar/${id_fila}`,
+        success: function({
+            data
+        }) {
+            console.log(data)
+            const modal = document.querySelector('.modal-edit');
+            modal.style.display = 'block';
+            modal.querySelector('form').action = `/filas/editar/${data.id}`;
+            modal.querySelector("input[name='nome']").value = data.nome;
+            const containerCheckbox = modal.querySelector(".container-checkbox");
+            if (!data.is_ativa) {
+                containerCheckbox.innerHTML = `<input type="radio" name="status" value="on"> <span class="mr-3 dark:text-gray-100">Sim</span>
+                <input type="radio" name="status" value="off" checked> <span class="dark:text-gray-100">Não</span>`
+            }
+
+        }
+
+    });
+}
+
+function fecharModal() {
+    document.querySelector('.modal-edit').style.display = 'none';
+}

public/js/views/graficos/index.js

@@ -0,0 +1,204 @@
+const eventos = {
+    EMESPERA: 'Em espera',
+    TRANSFER: 'Transferidos',
+    COMPLETE_CALLER: 'Finalizadas pelo cliente',
+    LOST_CONNECTION: 'Desconectadas',
+    COMPLETE_AGENT: 'Finalizas pelo Agente',
+    START: 'Iniciadas',
+    ABANDON: 'Abandonadas',
+    SENDED: 'Enviadas pelo agente',
+    TIMEOUT_ESPERA: 'Tempo de espera excedido',
+    TIMEOUT_CALLER: 'Tempo de resposta excedido',
+    CANCELADO: 'Cancelado pelo cliente',
+
+}
+
+function getDadosRelatorioDB(dataInicio, dataFim) {
+    return new Promise(function(resolve, reject) {
+        $.ajax({
+            type: "get",
+            dataType: 'json',
+            url: `graficos/getDados`,
+            data: {
+                dataInicio: dataInicio,
+                dataFim: dataFim
+            },
+            success: function(response) {
+                const data = response.data;
+                resolve(data);
+            }
+        });
+    })
+}
+
+function montaGrafico1(dataDB) {
+    let labels = dataDB.map((value) => value.nome)
+    let data = dataDB.map((value) => value.qtde_atendimento)
+    const ctx = document.getElementById('myChart');
+
+    let chartStatus = Chart.getChart("myChart"); 
+    if (chartStatus != undefined) {
+        chartStatus.destroy();
+    }
+
+    var myChart = new Chart(ctx, {
+        type: 'bar',
+        data: {
+            labels: labels,
+            datasets: [{
+                data: data,
+                label: "Atendimento Por Agente",
+                font: 90,
+                borderWidth: 1,
+                backgroundColor: [
+                    'rgba(255, 159, 64, 0.7)',
+                    'rgba(255, 99, 132, 0.7)',
+                    'rgba(75, 192, 192, 0.7)',
+                    'rgba(255, 205, 86, 0.7)',
+                    'rgba(54, 162, 235, 0.7)',
+                    'rgba(201, 203, 207, 0.7)',
+                    'rgba(153, 102, 255, 0.7)',
+                ],
+                borderColor: [
+                    'rgb(255, 159, 64)',
+                    'rgb(255, 99, 132)',
+                    'rgb(75, 192, 192)',
+                    'rgb(255, 205, 86)',
+                    'rgb(54, 162, 235)',
+                    'rgb(201, 203, 207)',
+                    'rgb(153, 102, 255)',
+                ],
+            }],
+        },
+        options: {
+            color: '#fff',
+            plugins: {
+                legend: {
+                    labels: {
+                        font: {
+                            size: 15
+                        }
+                    }
+                }
+            },
+            scales: {
+                y: {
+                    beginAtZero: true,
+                },
+                x: {
+                    ticks: {
+                        color: '#91a0a7',
+                        font: {
+                            size: 13
+                        },
+                    }
+                }
+            },
+        },
+    });
+}
+
+function montaGrafico2(dataDB) {
+    const ctx2 = document.getElementById('myChart2');
+    const somaPorEvento = {};
+    dataDB.forEach(element => {
+        if (somaPorEvento[element.evento]) {
+            somaPorEvento[element.evento] += element.qtde_usados;
+        } else {
+            somaPorEvento[element.evento] = element.qtde_usados;
+        }
+    });
+    let labels = Object.keys(somaPorEvento).map(label => eventos[label]);
+    let data = Object.values(somaPorEvento);
+    
+    let chartStatus = Chart.getChart("myChart2"); 
+    if (chartStatus != undefined) {
+        chartStatus.destroy();
+    }
+
+    var myChart2 = new Chart(ctx2, {
+        type: 'doughnut',
+        data: {
+            labels: labels,
+            datasets: [{
+                data: data,
+                borderWidth: 1,
+                backgroundColor: [
+                    'rgba(255, 159, 64, 0.7)',
+                    'rgba(255, 99, 132, 0.7)',
+                    'rgba(75, 192, 192, 0.7)',
+                    'rgba(255, 205, 86, 0.7)',
+                    'rgba(54, 162, 235, 0.7)',
+                    'rgba(201, 203, 207, 0.7)',
+                    'rgba(153, 102, 255, 0.7)',
+                ],
+                borderColor: [
+                    'rgb(255, 159, 64)',
+                    'rgb(255, 99, 132)',
+                    'rgb(75, 192, 192)',
+                    'rgb(255, 205, 86)',
+                    'rgb(54, 162, 235)',
+                    'rgb(201, 203, 207)',
+                    'rgb(153, 102, 255)',
+                ],
+            }]
+        },
+
+        options: {
+            color: '#91a0a7',
+
+            scales: {
+                y: {
+                    beginAtZero: true
+                }
+            }
+        }
+    });
+}
+
+function montaGrafico3(dataDB) {
+    const ctx3 = document.getElementById('myChart3');
+    let labels3 = dataDB.map((value) => value.nome)
+    let data3 = dataDB.map((value) => value.qtde_fila)
+    
+    let chartStatus = Chart.getChart("myChart3"); 
+    if (chartStatus != undefined) {
+        chartStatus.destroy();
+    }
+
+    var myChart3= new Chart(ctx3, {
+        type: 'pie',
+        data: {
+            labels: labels3,
+            datasets: [{
+                label: 'Quantidade de atendimento',
+                data: data3,
+                borderWidth: 1,
+                backgroundColor: [
+                    'rgb(255, 99, 132)',
+                    'rgb(54, 162, 235)',
+                    'rgb(255, 205, 86)'
+                ],
+                fontColor: '#fff',
+            }]
+        },
+        options: {
+            color: '#91a0a7',
+            scales: {
+                y: {
+                    beginAtZero: true
+                }
+            }
+        }
+    });
+}
+
+async function graficos() {
+    document.getElementById('graficos').hidden = false;
+    var dataInicio = document.getElementById('dataInicio').value;
+    var dataFim = document.getElementById('dataFim').value;
+    const data = await getDadosRelatorioDB(dataInicio, dataFim);
+    montaGrafico1(data.atendimentosData);
+    montaGrafico2(data.atendimentosStatusData);
+    montaGrafico3(data.filasMaisUsadas);
+}

public/js/views/horarios/atualizaHorarios.js

@@ -0,0 +1,59 @@
+function atualizaHorarios(horario_id) {
+    $.ajax({
+        type: "get",
+        url: `horarios/${horario_id}/edit`,
+        success: async function({
+            data
+        }) {
+            const option_data = data.option_data;
+            const types = data.types;
+            const channels = data.numberChannels;
+            const modal = document.querySelector('.modal-edit');
+            modal.style.display = 'block';
+            modal.querySelector("input[name='nome']").value = option_data.nome;
+            modal.querySelector('form').action = `horarios/${horario_id}`;
+            if (option_data.status) {
+                modal.querySelector(".container-radio").innerHTML =
+                    `<input type='radio' name='status' checked value='on'> <span class='mr-3 dark:text-gray-100'>Sim</span>
+                    <input type='radio' name='status' value='off'> <span class='mr-3 dark:text-gray-100'>Não</span>`
+            } else {
+                modal.querySelector(".container-radio").innerHTML =
+                    `<input type='radio' name='status' value='on'> <span class='mr-3 dark:text-gray-100'>Sim</span>
+                    <input type='radio' name='status' checked value='off'> <span class='mr-3 dark:text-gray-100'>Não</span>`;
+            }
+            let containerTypes = '';
+            types.forEach(type => {
+                if (option_data.opcao_nao == type.id) {
+                    containerTypes +=
+                        ` <option value="${type.id}" selected>${type.name}</option>`
+                } else {
+                    containerTypes +=
+                        ` <option value="${type.id}">${type.name}</option>`
+                }
+            });
+            modal.querySelector(".select-types").innerHTML = containerTypes;
+
+            let containerChannels = '';
+            channels.forEach(channel => {
+                if (option_data.id_number === channel.id) {
+                    containerChannels +=
+                        ` <option value="${channel.id}" selected>${channel.name}</option>`
+                } else {
+                    containerChannels +=
+                        ` <option value="${channel.id}">${channel.name}</option>`
+                }
+            });
+            modal.querySelector(".select-channels").innerHTML = containerChannels;
+            montaSelectDestino(option_data.opcao, modal, option_data.acao);
+        }
+    });
+}
+
+document.querySelectorAll('.select-types').forEach(el => {
+    el.addEventListener('change', (e) => {
+        const select = e.target;
+        const modal = select.closest('.modal') ?? select.closest('.modal-edit');
+        const id_redirect = select.value;
+        montaSelectDestino(id_redirect, modal);
+    })
+})

public/js/views/horarios/montaSelect.js

@@ -0,0 +1,36 @@
+async function montaSelectDestino(id_type, modal, code_id = null) {
+    const data = await requestType(id_type);
+    const selectDestino = modal.querySelector(".select-destino");
+    const inputDestino = modal.querySelector(".input-destino");
+    if (!data) {
+        selectDestino.style.display = 'none';
+        selectDestino.disabled = true;
+        inputDestino.disabled = false;
+        inputDestino.style.display = 'block';
+
+        return;
+    }
+    selectDestino.style.display = 'block';
+    selectDestino.disabled = false;
+    inputDestino.disabled = true;
+    inputDestino.style.display = 'none';
+    let selectElements = "";
+
+    if (code_id) {
+        data.forEach(element => {
+            let matriculaOrId = element.matricula ?? element.id;
+            if (matriculaOrId.toString() === code_id.toString()) {
+                selectElements +=
+                    ` <option value="${element.id}" selected>${element.name ?? element.nome}</option>`
+            } else {
+                selectElements +=
+                    ` <option value="${element.id}">${element.name ?? element.nome}</option>`
+            }
+        })
+    } else {
+        data.forEach(element => {
+            selectElements += `<option value="${element.id}">${element.name ?? element.nome}</option>`
+        });
+    }
+    selectDestino.innerHTML = selectElements;
+}

public/js/views/horarios/requestType.js

@@ -0,0 +1,13 @@
+function requestType(id_type) {
+    return new Promise(function(resolve, reject) {
+        $.ajax({
+            type: "get",
+            dataType: 'json',
+            url: `horarios/${id_type}`,
+            success: function(response) {
+                const data = response.data.data;
+                resolve(data);
+            }
+        });
+    });
+}

public/js/views/horariosOption/atualizaHorariosOptions.js

@@ -0,0 +1,88 @@
+function atualizaHorariosOptions(horario_option_id) {
+    $.ajax({
+        type: "get",
+        url: `options/${horario_option_id}/edit`,
+        success: async function({
+            data
+        }) {
+            const option_data = data.option_data;
+            const types = data.types;
+            const modal = document.querySelector('.modal-edit');
+            modal.style.display = 'block';
+            modal.querySelector("input[name='horario_inicio']").value = option_data.horario_inicio;
+            modal.querySelector("input[name='horario_fim']").value = option_data.horario_fim;
+            var selectSemana = document.getElementById("dias_semana2");
+            var selectSemanaFim = document.getElementById("dias_semana_fim2");
+            var selectMes = document.getElementById("meses2");
+            var selectMesFim = document.getElementById("meses_fim2");
+            var selectDia = document.getElementById("dias_mes2");
+            var selectDiaFim = document.getElementById("dias_mes_fim2");
+            modal.querySelector('form').action = `options/${horario_option_id}`;
+
+            if (option_data.feriado) {
+                modal.querySelector("input[id='feriado_sim']").checked = true;
+            } else {
+                modal.querySelector("input[id='feriado_nao']").checked = true;
+            }
+
+            if (option_data.todos_mes) {
+                modal.querySelector("input[id='todos_mes']").checked = true;
+                selectMes.disabled = true;
+                selectMesFim.disabled = true;
+                selectMes.selectedIndex = -1;
+                selectMesFim.selectedIndex = -1;
+            } else {
+                modal.querySelector("input[id='todos_mes_nao']").checked = true;
+                selectMes.selectedIndex = option_data.mes - 1;
+                selectMesFim.selectedIndex = option_data.mes_fim - 1;
+            }
+
+            if (option_data.todos_dias_semana) {
+                modal.querySelector("input[id='todos_dias_semana']").checked = true;
+                selectSemana.disabled = true;
+                selectSemanaFim.disabled = true;
+                selectSemana.selectedIndex = -1;
+                selectSemanaFim.selectedIndex = -1;
+            } else {
+                modal.querySelector("input[id='todos_dias_semana_nao']").checked = true;
+                selectSemana.selectedIndex = option_data.semana - 1;
+                selectSemanaFim.selectedIndex = option_data.semana_fim - 1;
+            }
+
+            if (option_data.todos_dias_mes) {
+                modal.querySelector("input[id='todos_dias_mes']").checked = true;
+                selectDia.disabled = true;
+                selectDiaFim.disabled = true;
+                selectDia.selectedIndex = -1;
+                selectDiaFim.selectedIndex = -1;
+            } else {
+                modal.querySelector("input[id='todos_dias_mes_nao']").checked = true;
+                selectDia.selectedIndex = option_data.dias_mes - 1;
+                selectDiaFim.selectedIndex = option_data.dias_mes_fim - 1;
+            }
+
+            let containerTypes = '';
+            types.forEach(type => {
+                if (option_data.opcao == type.id) {
+                    containerTypes +=
+                        ` <option value="${type.id}" selected>${type.name}</option>`
+                } else {
+                    containerTypes +=
+                        ` <option value="${type.id}">${type.name}</option>`
+                }
+            });
+            modal.querySelector(".select-types").innerHTML = containerTypes;
+
+            montaSelectDestino(option_data.opcao, modal, option_data.acao);
+        }
+    });
+}
+
+document.querySelectorAll('.select-types').forEach(el => {
+    el.addEventListener('change', (e) => {
+        const select = e.target;
+        const modal = select.closest('.modal') ?? select.closest('.modal-edit');
+        const id_redirect = select.value;
+        montaSelectDestino(id_redirect, modal);
+    })
+})

public/js/views/horariosOption/montaSelect.js

@@ -0,0 +1,37 @@
+async function montaSelectDestino(id_type, modal, code_id=null) {
+    const data = await requestType(id_type);
+    const selectDestino = modal.querySelector(".select-destino");
+    const inputDestino = modal.querySelector(".input-destino");
+    if (!data) {
+        selectDestino.style.display = 'none';
+        selectDestino.disabled = true;
+        inputDestino.disabled = false;
+        inputDestino.style.display = 'block';
+
+        return;
+    }
+    selectDestino.style.display = 'block';
+    selectDestino.disabled = false;
+    inputDestino.disabled = true;
+    inputDestino.style.display = 'none';
+    let selectElements = "";
+   
+    if (code_id) {
+        data.forEach(element => {
+            let matriculaOrId = element.matricula ?? element.id;
+            if (matriculaOrId.toString() === code_id.toString()) {
+                selectElements +=
+                    ` <option value="${element.id}" selected>${element.name ?? element.nome}</option>`
+            } else {
+                selectElements +=
+                    ` <option value="${element.id}">${element.name ?? element.nome}</option>`
+            }
+        })
+    } else {
+        data.forEach(element => {
+            selectElements += `<option value="${element.id}">${element.name ?? element.nome}</option>`
+        });
+    }
+
+    selectDestino.innerHTML = selectElements;
+}

public/js/views/horariosOption/requestType.js

@@ -0,0 +1,13 @@
+function requestType(id_type) {
+    return new Promise(function(resolve, reject) {
+        $.ajax({
+            type: "get",
+            dataType: 'json',
+            url: `options/${id_type}`,
+            success: function(response) {
+                const data = response.data.data;
+                resolve(data);
+            }
+        });
+    });
+}

public/js/views/menu/index.js

@@ -0,0 +1,12 @@
+function clickedMenu(event) {
+    const parent = event.currentTarget;
+    parent.querySelector(".submenu").classList.toggle('hidden');
+    parent.querySelector(".dropIcon").classList.toggle('selected');
+}
+
+function responsiveSidebar(event) {
+    const shadow = event.currentTarget;
+    const sidebar = document.querySelector('.sidebar');
+    sidebar.classList.remove('show');
+    shadow.classList.add('hidden');
+}

public/js/views/navegation/index.js

@@ -0,0 +1,20 @@
+const sidebar = document.querySelector('.sidebar');
+const shadow = document.querySelector('.shadowSidebar');
+
+function toogleTheme() {
+    let value = localStorage.theme === 'dark' ? 'light' : 'dark';
+    document.querySelector('.btn-theme').innerHTML = value === 'dark' ? '<i class="fas fa-moon text-xl"></i>' : '<i class="fas fa-sun text-xl" ></i>';
+
+    localStorage.setItem('theme', value);
+    selectTheme();
+}
+function showSidebar() {
+    const larguraJanela = window.innerWidth || document.documentElement.clientWidth || document.body.clientWidth;
+    if (larguraJanela < 650) {
+        sidebar.classList.add('show');
+        shadow.classList.toggle('hidden');
+    } else {
+        sidebar.classList.toggle('hidden');
+        sidebar.classList.remove('show');
+    }
+}

public/js/views/pausa/atualizaPausa.js

@@ -0,0 +1,24 @@
+function atualizarPausa(id_user) {
+    $.ajax({
+        type: "get",
+        url: `pausas/editar/${id_user}`,
+        success: function({
+            data
+        }) {
+            const modal = document.querySelector('.modal-edit');
+            modal.style.display = 'block';
+            modal.querySelector('form').action = `/pausas/editar/${data.id}`;
+            modal.querySelector("input[name='motivo']").value = data.motivo;
+            const containerCheckbox = modal.querySelector(".container-checkbox");
+            if (!data.is_ativo) {
+                containerCheckbox.innerHTML = `<input type="radio" name="status"  value="on"> <span class="mr-3 dark:text-gray-100">Sim</span>
+                                               <input type="radio" name="status" value="off" checked> <span class="dark:text-gray-100">Não</span>`
+            }
+
+        }
+    });
+}
+
+function fecharModal() {
+    document.querySelector('.modal-edit').style.display = 'none';
+}

public/js/views/redirect/atualizaRedirect.js

@@ -0,0 +1,59 @@
+function atualizaRedirect(id_redirect) {
+    $.ajax({
+        type: "get",
+        url: `redirects/${id_redirect}/edit`,
+        success: function({
+            data
+        }) {
+            const redirect_data = data.redirect_data;
+            const numbers_channels = data.numbers;
+            const modal = document.querySelector('.modal-edit');
+            modal.style.display = 'block';
+            modal.querySelector('form').action = `redirects/${id_redirect}`;
+
+            modal.querySelector("input[name='nome']").value = redirect_data.name;
+            modal.querySelector("textarea[name='descricao']").value = redirect_data.description;
+
+            const containerRadioStatus = document.querySelector(".container-radio-status");
+            const containerRadioInitial = document.querySelector(".container-radio-initial");
+
+            if (redirect_data.status) {
+                containerRadioStatus.innerHTML =
+                    `<input type="radio" name="status" value="on" checked> <span class="mr-3 dark:text-gray-100">Sim</span>
+                                           <input type="radio" name="status" value="off" > <span class="dark:text-gray-100">Não</span>`
+            } else {
+                containerRadioStatus.innerHTML =
+                    `<input type="radio" name="status" value="on" > <span class="mr-3 dark:text-gray-100">Sim</span>
+                                           <input type="radio" name="status" value="off" checked> <span class="dark:text-gray-100">Não</span>`
+            }
+
+            if (redirect_data.initial) {
+                containerRadioInitial.innerHTML =
+                    `<input type="radio" name="initial" value="on" checked> <span class="mr-3 dark:text-gray-100">Sim</span>
+                                           <input type="radio" name="initial" value="off" > <span class="dark:text-gray-100">Não</span>`
+            } else {
+                containerRadioInitial.innerHTML =
+                    `<input type="radio" name="initial" value="on" > <span class="mr-3 dark:text-gray-100">Sim</span>
+                                           <input type="radio" name="initial" value="off" checked> <span class="dark:text-gray-100">Não</span>`
+            }
+
+            const containerChannels = modal.querySelector("select[name='channel']");
+            numbers_channels.forEach(channel => {
+                if (redirect_data.id_number === channel.id) {
+                    containerChannels.innerHTML =
+                        ` <option value="${channel.id}" selected>${channel.title}</option>`
+
+                } else {
+                    containerChannels.innerHTML =
+                        ` <option value="${channel.id}">${channel.title}</option>`
+
+                }
+            })
+
+        }
+    });
+}
+
+function fecharModal() {
+    document.querySelector('.modal-edit').style.display = 'none';
+}

public/js/views/redirectOption/atualizaRedirectOption.js

@@ -0,0 +1,48 @@
+function atualizaRedirectOption(option_id) {
+    $.ajax({
+        type: "get",
+        url: `options/${option_id}/edit`,
+        success: async function({
+            data
+        }) {
+            const option_data = data.option_data;
+            const types = data.types
+            const modal = document.querySelector('.modal-edit');
+            modal.style.display = 'block';
+            modal.setAttribute('data-sequenceDB', option_data.sequence);
+            modal.querySelector("input[name='sequencia']").value = option_data.sequence;
+            modal.querySelector("textarea[name='descricao']").value = option_data.description;
+            modal.querySelector('form').action = `options/${option_id}`;
+            if (option_data.hide) {
+                modal.querySelector(".container-radio").innerHTML =
+                    `<input type="radio" name="status" value="on"> <span class="mr-3 dark:text-gray-100" >Sim</span>
+                                               <input type="radio" name="status" value="off" checked> <span class="dark:text-gray-100">Não</span>`;
+            } else {
+                modal.querySelector(".container-radio").innerHTML =
+                    `<input type="radio" name="status" value="on" checked> <span class="mr-3 dark:text-gray-100" >Sim</span>
+                                               <input type="radio" name="status" value="off" > <span class="dark:text-gray-100">Não</span>`;
+            }
+            let containerTypes = '';
+            types.forEach(type => {
+                if (option_data.id_type === type.id) {
+                    containerTypes +=
+                        ` <option value="${type.id}" selected>${type.name}</option>`
+                } else {
+                    containerTypes +=
+                        ` <option value="${type.id}">${type.name}</option>`
+                }
+            })
+            modal.querySelector(".select-types").innerHTML = containerTypes;
+            montaSelectDestino(option_data.id_type, modal, option_data.code_id);
+        }
+    });
+}
+
+document.querySelectorAll('.select-types').forEach(el => {
+    el.addEventListener('change', (e) => {
+        const select = e.target;
+        const modal = select.closest('.modal') ?? select.closest('.modal-edit');
+        const id_redirect = select.value;
+        montaSelectDestino(id_redirect, modal);
+    })
+})

public/js/views/redirectOption/montaSelect.js

@@ -0,0 +1,35 @@
+async function montaSelectDestino(id_type, modal, code_id = null) {
+    const data = await requestType(id_type);
+    const selectDestino = modal.querySelector(".select-destino");
+    const inputDestino = modal.querySelector(".input-destino");
+    if (!data) {
+        selectDestino.style.display = 'none';
+        selectDestino.disabled = true;
+        inputDestino.disabled = false;
+        inputDestino.style.display = 'block';
+
+        return;
+    }
+    selectDestino.style.display = 'block';
+    selectDestino.disabled = false;
+    inputDestino.disabled = true;
+    inputDestino.style.display = 'none';
+    let selectElements = "";
+    if (code_id) {
+        data.forEach(element => {
+            let matriculaOrId = element.matricula ?? element.id;
+            if (matriculaOrId.toString() === code_id.toString()) {
+                selectElements +=
+                    ` <option value="${element.id}" selected>${element.name ?? element.nome}</option>`
+            } else {
+                selectElements +=
+                    ` <option value="${element.id}">${element.name ?? element.nome}</option>`
+            }
+        })
+    } else {
+        data.forEach(element => {
+            selectElements += `<option value="${element.id}">${element.name ?? element.nome}</option>`
+        });
+    }
+    selectDestino.innerHTML = selectElements;
+}

public/js/views/redirectOption/requestType.js

@@ -0,0 +1,13 @@
+function requestType(id_type) {
+    return new Promise(function(resolve, reject) {
+        $.ajax({
+            type: "get",
+            dataType: 'json',
+            url: `options/${id_type}`,
+            success: function(response) {
+                const data = response.data.data;
+                resolve(data);
+            }
+        });
+    });
+}

public/js/views/systemMessages/cadastroSystemMessage.js

@@ -16,28 +16,24 @@ const autoCompleteMessages = [{
 },
 ];
 
+const listItemFormatValue = 3;
 const valueEspacamento = 50;
-
 const inputs = document.querySelectorAll('.autoCompleteInput');
 
-
 inputs.forEach(input => {
-    input.addEventListener('input', (e) =>{
+    input.addEventListener('input', (e) => {
         let cont = 0;
         fechaBox();
         let selectedTexts = '';
         let inputValue = e.target.value;
         let isAtSign = inputValue.indexOf("@") >= 0;
         // valor padrão para formatação de caixa de itens
-        const listItemFormatValue = 3;
         if (isAtSign) {
-    
-            let inputText = '@' + inputValue.split("@").pop(); // Obtem o texto depois do arroba
+            let inputText = '@' + inputValue.split("@").pop(); // Pega o valor depois do arroba
             autoCompleteMessages.forEach(message => {
                 let messageValue = message.value;
                 const textContainsMessage = messageValue.includes(inputText.toLowerCase())
                 if (textContainsMessage) {
-    
                     selectedTexts += `<li class="p-2 dark:text-gray-100 hover:bg-gray-600 cursor-pointer rounded-md mb-3" onclick="selecionaMessage(event)" data-id="${message.id}">
                                     ${message.value}
                                     </li>`
@@ -46,9 +42,7 @@ inputs.forEach(input => {
                     };
                 }
             })
-    
             if (selectedTexts) {
-    
                 const alturaBox = calcularAlturaBox(valueEspacamento, cont);
                 $('.autoCompleteBox').css('bottom', `-${alturaBox}px`);
                 $(".autoCompleteBox").html(selectedTexts);
@@ -60,7 +54,6 @@ inputs.forEach(input => {
 
 function selecionaMessage({ target }) {
     const id = parseInt(target.getAttribute("data-id"));
-
     const item = autoCompleteMessages.find(message => message.id === id);
     const parent = target.parentNode.parentNode;
     const input = parent.querySelector(".autoCompleteInput");
@@ -68,7 +61,6 @@ function selecionaMessage({ target }) {
     const indexLastAtSign = inputValue.lastIndexOf("@");
     const formatedInputValue = inputValue.substring(0, indexLastAtSign);
     const formatedValue = formatedInputValue + item.value;
-
     input.value = formatedValue;
     input.focus();
     fechaBox();

public/js/views/templates/cadastroTemplates.js

@@ -0,0 +1,351 @@
+const modal = document.querySelector('.modal');
+const form = document.querySelector("#cadastro-template");
+const steps = modal.querySelectorAll('.step');
+const channel_token = document.currentScript.getAttribute('channel_token');
+const channel_number = document.currentScript.getAttribute('channel_number');
+const workspace = document.currentScript.getAttribute('workspace');
+
+function deletarTemplate(id) {
+    if(!confirm('Deseja realmente deletar esse template?')) return false;
+    const csrfToken = document.querySelector("input[name='_token']").value;
+
+    $.ajax({
+        type: "delete",
+        beforeSend: function (xhr) {
+            xhr.setRequestHeader("Authorization", "Bearer " + channel_token)
+        },
+        url: `https://api.positus.global/v2/workspaces/${workspace}/message-templates/${id}`,
+        error: function (error) {
+            console.log(error);
+        }
+    });
+
+    $.ajax({
+        type: "delete",
+        headers: {
+            "X-CSRF-Token": csrfToken
+        },
+        url: `templates/deletar/${id}`,
+        error: function (error) {
+            console.log(error);
+        }
+    });
+
+
+}
+
+/* Events */
+function nextStep() {
+    const currentStep = getCurrentStep() === 1;
+    const isValidated = currentStep ? validationInput() : validationTextArea();
+    if (isValidated) {
+        toogleNextStep();
+    }
+}
+
+function backStep() {
+    toogleBackStep();
+}
+
+function showInput(e) {
+    const target = e.target;
+    const labelSwitch = target.parentNode;
+    const containerToogle = labelSwitch.parentNode;
+    labelSwitch.querySelector('span').classList.toggle('hidden');
+    containerToogle.querySelector('p').classList.toggle('hidden');
+    containerToogle.querySelector('.input-text').classList.toggle('hidden');
+}
+
+function showButtons(e) {
+    const target = e.target;
+    const labelSwitch = target.parentNode;
+    const btnAdd = document.querySelector('.btn-add');
+    const containerInputs = document.querySelector('.container-inputs');
+    containerInputs.classList.toggle('hidden');
+    labelSwitch.querySelector('span').classList.toggle('hidden');
+    btnAdd.classList.toggle('hidden');
+}
+
+function cadastroTemplate(e) {
+    e.preventDefault();
+    const components = montaComponents();
+    const data = createFormData(components);
+    handleBtnCadastro();
+    fetchCadastroPositus(data, channel_token);
+}
+
+function addInput() {
+    const containerInputs = document.querySelector('.container-inputs');
+    const inputs = [...containerInputs.querySelectorAll('.input')];
+    const countInputs = inputs.length;
+    if (countInputs > 2) {
+        return;
+    }
+    const input = `<div class="flex-col gap-2 border border-slate-500 p-3 mb-2 input relative">
+    <i class="fas fa-times dark:text-gray-100 absolute right-[-22px] top-7 cursor-pointer p-1" onclick="removeInput(event)"></i>
+    <input type="text"
+    class="w-full dark:bg-gray-800 placeholder:text-gray-800 dark:placeholder:text-gray-100 dark:text-gray-100  input-text"
+    placeholder="texto do botão " name="footer" oninput="caracteLimit(event)">
+    <p class="mt-2 dark:bg-gray-80 dark:text-gray-100 text-sm flex justify-end" data-limit="25">Limite de caracteres 0/60</p>
+    </div>
+    `;
+    containerInputs.insertAdjacentHTML("beforeend", input);
+}
+
+function removeInput(e) {
+    const target = e.target;
+    const containerInputClicked = target.parentNode;
+    const containerInputs = document.querySelector('.container-inputs');
+    const inputs = containerInputs.querySelectorAll('.input');
+    const countInputs = inputs.length;
+    if (countInputs <= 1) {
+        return;
+    }
+    containerInputClicked.remove();
+}
+
+function caracteLimit(e) {
+    const target = e.target;
+    const containerName = target.parentNode;
+    let inputContent = target.value;
+    const contentCount = inputContent.length;
+    const paragraph = containerName.querySelector('p');
+    const limit = paragraph.getAttribute("data-limit");
+    if (contentCount > limit) {
+        target.value = inputContent.slice(0, limit);
+        return;
+    }
+
+    atualizaContador(contentCount, limit, paragraph);
+}
+
+/* Functions */
+function toogleNextStep() {
+    let selected;
+    let next;
+    for (let i = 0; i < steps.length; i++) {
+        const isHidden = steps[i].classList.contains('hidden');
+        if (!isHidden) {
+            selected = steps[i];
+            next = steps[i + 1];
+        }
+    }
+    selected.classList.toggle('hidden');
+    next.classList.toggle('hidden');
+    const [btnStep, btnBackStep, btnCadastro] = getButtons();
+    /* True adiciona Classe | false remove Classe*/
+    const isStep3 = next.classList.contains('step-3');
+    btnCadastro.classList.toggle("hidden", !isStep3);
+    btnStep.classList.toggle("hidden", isStep3);
+    const isHidden = btnCadastro.classList.contains('hidden');
+    if (isHidden) {
+        btnBackStep.classList.remove('hidden')
+    }
+}
+
+function toogleBackStep() {
+    let selected;
+    let back;
+    for (let i = 0; i < steps.length; i++) {
+        const isHidden = steps[i].classList.contains('hidden');
+        if (!isHidden) {
+            selected = steps[i];
+            back = steps[i - 1];
+        }
+    }
+    selected.classList.toggle('hidden');
+    back.classList.toggle('hidden');
+    const [btnStep, btnBackStep, btnCadastro] = getButtons();
+    const isHidden = btnCadastro.classList.contains('hidden');
+    /* True adiciona Classe | false remove Classe*/
+    const isStep3 = back.classList.contains('step-3');
+    btnCadastro.classList.toggle("hidden", !isStep3);
+    btnStep.classList.remove("hidden", isStep3);
+    if (isHidden) {
+        btnBackStep.classList.toggle('hidden')
+    }
+}
+
+function atualizaContador(count, limit, p) {
+    p.innerText = `Limite de caracteres ${count}/${limit}`;
+}
+
+function toogleInputAction(input, status = false) {
+    input.disabled = status;
+}
+
+function validationInput() {
+    const input = modal.querySelector("input[name='name']");
+    if (input.value.length < 1) {
+        input.classList.add('border-2', 'border-red-500');
+        return false;
+    }
+    input.classList.remove('border-2', 'border-red-500');
+
+    return true;
+}
+
+function validationTextArea() {
+    const textArea = modal.querySelector("textarea[name='body']");
+    if (textArea.value.length < 1) {
+        textArea.classList.add('border-2', 'border-red-500');
+        return false;
+    }
+    textArea.classList.remove('border-2', 'border-red-500');
+
+    return true;
+}
+
+function getButtons() {
+    const btnStep = modal.querySelector('.btn-step');
+    const btnBackStep = modal.querySelector('.btn-back-step');
+    const btnCadastro = modal.querySelector('.btn-cadastro');
+
+    return [btnStep, btnBackStep, btnCadastro];
+}
+
+function getCurrentStep() {
+    let selected;
+    for (let i = 0; i < steps.length; i++) {
+        const isHidden = steps[i].classList.contains('hidden');
+        if (!isHidden) {
+            selected = i + 1;
+        }
+    }
+
+    return selected;
+}
+
+function fetchCadastroPositus(data, token) {
+    $.ajax({
+        type: "post",
+        data: data,
+        processData: false,
+        contentType: false,
+        beforeSend: function (xhr) {
+            xhr.setRequestHeader("Authorization", "Bearer " + token)
+        },
+        url: `https://api.positus.global/v2/workspaces/${workspace}/message-templates`,
+        success: function (data) {
+            handleBtnCadastro();
+            fetchCadastroDB(data.data);
+        },
+        error: function (error) {
+            handleBtnCadastro();
+            console.log(error);
+        }
+    });
+}
+
+function fetchCadastroDB(data) {
+    const csrfToken = document.querySelector("input[name='_token']").value;
+    $.ajax({
+        type: "post",
+        data: data,
+        headers: {
+            "X-CSRF-Token": csrfToken
+        },
+        url: `/templates`,
+        success: function (data) {
+            cadastroSucess(data.message);
+        },
+        error: function (error) {
+            console.log(error);
+        }
+    });
+}
+
+function cadastroSucess(message) {
+    fechaModal();
+    montaTemplates();
+    const header = document.querySelector(".header");
+    const div = document.createElement('div');
+    div.classList.add("w-full", "p-5", "bg-blue-600", "mb-5", "text-white", "rounded", "uppercase", "font-bold", "text-lg");
+    div.innerHTML = message;
+    header.parentNode.insertBefore(div, header);
+}
+
+function fechaModal() {
+    modal.style.display = 'none';
+}
+
+function montaComponents() {
+    const components = []
+    const checkedHeader = document.querySelector('.header-checkbox').checked;
+    if (checkedHeader) {
+        components.push({
+            type: 'HEADER',
+            format: 'TEXT',
+            text: document.querySelector("input[name='header']").value,
+        });
+    }
+    components.push(
+        {
+            type: 'BODY',
+            text: document.querySelector("textarea[name='body']").value,
+        },
+    );
+    const checkedFooter = document.querySelector('.footer-checkbox').checked;
+    if (checkedFooter) {
+        components.push({
+            type: 'FOOTER',
+            text: document.querySelector("input[name='footer']"),
+        });
+    }
+    const buttonCheckbox = document.querySelector('.button-checkbox').checked;
+    if (buttonCheckbox) {
+        const inputs = [...document.querySelectorAll('.input')];
+        const formatedArray = inputs.map(input => {
+            const inputValue = input.querySelector('.input-text').value;
+            return {
+                text: inputValue,
+                type: "QUICK_REPLY"
+            }
+        });
+        components.push(
+            {
+                type: "BUTTONS",
+                buttons: formatedArray
+            }
+        )
+    }
+
+    return components;
+}
+
+function createFormData(formDataArray) {
+    const formData = new FormData();
+
+    const category = form.querySelector("select[name='category']").value;
+    const name = form.querySelector("input[name='name']").value;
+    const language = form.querySelector("select[name='language']").value;
+
+    formData.append('category', category);
+    formData.append('name', name);
+    formData.append('language', language);
+
+    formDataArray.forEach((obj, index) => {
+        for (const key in obj) {
+            if (Array.isArray(obj[key])) {
+                obj[key].forEach((item, subIndex) => {
+                    for (const subKey in item) {
+                        formData.append(`components[${index}][${key}][${subIndex}][${subKey}]`, item[subKey]);
+                    }
+                });
+            } else {
+                formData.append(`components[${index}][${key}]`, obj[key]);
+            }
+        }
+    });
+
+    return formData;
+}
+
+
+function handleBtnCadastro(){
+    const btn = modal.querySelector('.btn-cadastro');
+    const text = btn.querySelectorAll('div');
+    text.forEach(text => {
+        text.classList.toggle('hidden');
+    });
+}

public/js/views/templates/index.js

@@ -0,0 +1,109 @@
+function getTemplates() {
+    return new Promise(function (resolve, reject) {
+        $.ajax({
+            type: "get",
+            url: `/templates/buscarTemplates`,
+            success: function (response) {
+                const data = response.data;
+                resolve(data);
+            }
+        });
+    })
+}
+
+const colors = {
+    APPROVED: "green-500",
+    REJECTED: "red-500",
+    PENDING: "orange-500",
+}
+
+function montaBody(components) {
+    let body = '';
+    components.forEach(component => {
+        if (component.type === 'BODY') {
+            body = component.text.replace(/\r?\n/g, "<br>");
+        }
+    });
+
+    return body;
+}
+function montaHeader(components) {
+    let header = '';
+    components.forEach(component => {
+        if (component.type === 'HEADER') {
+            header = component.text.replace(/\r?\n/g, "<br>");
+        }
+    });
+
+    return header;
+}
+function montaFooter(components) {
+    let footer = '';
+    components.forEach(component => {
+        if (component.type === 'FOOTER') {
+            footer = component.text.replace(/\r?\n/g, "<br>");
+        }
+    });
+
+    return footer;
+}
+function montaButtons(components) {
+    let buttons = ``;
+    components.forEach(component => {
+        if (component.type === 'BUTTONS') {
+            component.buttons.forEach(button => {
+                buttons += `<span class="bg-blue-600 p-2 rounded flex-1">${button.text}</span>`
+            })
+        }
+    });
+    return buttons;
+}
+
+async function montaTemplates() {
+
+    const templates = await getTemplates();
+    let elementsTable = "";
+
+    templates.forEach(template => {
+        if(template.status === "PENDING_DELETION") return;
+        var dataAtualizada = new Date(template.created_at);
+
+        function adicionarZero(numero) {
+            return numero < 10 ? '0' + numero : numero;
+        }
+
+        var dataFormatada = `${dataAtualizada.getFullYear()}-${adicionarZero(dataAtualizada.getMonth() + 1)}-${adicionarZero(dataAtualizada.getDate())} ${adicionarZero(dataAtualizada.getHours())}:${adicionarZero(dataAtualizada.getMinutes())}:${adicionarZero(dataAtualizada.getSeconds())}`;
+        let decodeComponents = JSON.parse(template.components);
+        elementsTable += `
+            <tr class="bg-white dark:bg-gray-800 dark:border-gray-600 border-b-2">
+                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100 pl-5">${template.name}</td>
+                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100">${template.category}</td>
+                        <td class="p-3 text-sm text-gray-100 w-[150px]">
+                        <div class="bg-blue-600 p-3 rounded">
+                            <div class="header">
+                                ${montaHeader(decodeComponents)}
+                            </div>         
+                            <div class="body">
+                                ${montaBody(decodeComponents)}
+                            </div>         
+                            <div class="footer">
+                                ${montaFooter(decodeComponents)}                            
+                            </div>
+                        </div>
+                        <div class="buttons flex flex-wrap gap-2 mt-3 text-center">
+                            ${montaButtons(decodeComponents)}
+                        </div>         
+                        </td>
+                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100"> ${template.language}</td>
+                        <td class="p-3 text-sm text-${colors[template.status]}"> ${template.status}</td>
+                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100"> ${dataFormatada}</td>
+                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100">
+                            <button onclick="deletarTemplate('${template.id}')" class="bg-red-600 text-white p-2 rounded text-lg w-full">
+                                <i class="fas fa-trash"></i>
+                            </button>
+                        </td>
+            </tr>`
+    });
+
+    $(".table-templates").html(elementsTable);
+}

resources/css/app.css

@@ -1,6 +1,81 @@
-
-
 @tailwind base;
 @tailwind components;
 @tailwind utilities;
 
+.dropIcon {
+    @apply text-gray-300;
+}
+
+.dropIcon.selected {
+    @apply text-gray-100 rotate-90;
+}
+
+@media (max-width:640px) {
+    .sidebar {
+        @apply hidden;
+    }
+}
+
+@media (min-width:640px) {
+    .shadowSidebar {
+        @apply hidden
+    }
+}
+
+.sidebar.show {
+    @apply block !important;
+}
+
+@layer components {
+    .tooltip {
+        @apply bg-gray-700 absolute p-3 rounded-md left-8 bottom-[-20px] w-[300px] text-center hidden
+    }
+
+    .info-box:hover .tooltip {
+        @apply block
+    }
+}
+
+.sender,
+.receiver,
+.events {
+    border-radius: 1rem;
+    padding: 0.8rem;
+    margin-bottom: 1rem;
+    /* word-break: break-all; */
+    word-wrap: break-word;
+    position: relative;
+    max-width: 80%;
+}
+
+.sender {
+    border-bottom-left-radius: 0px;
+    @apply bg-gray-700 text-gray-100 mr-auto;
+}
+
+.receiver {
+    border-bottom-right-radius: 0px;
+    @apply text-gray-100 ml-auto bg-indigo-500;
+}
+
+.events {
+    @apply bg-gray-700 text-gray-100 self-center;
+}
+
+.sender-message,
+.receiver-message {
+    font-size: 1rem;
+    margin-right: 2rem;
+    display: block;
+    /* word-wrap: break-word; */
+}
+
+
+.scrollbar::-webkit-scrollbar {
+    width: 0.6rem;
+    height: 5rem;
+}
+
+.scrollbar::-webkit-scrollbar-thumb {
+    @apply bg-gray-600
+}

resources/views/admin/agentesLogados.blade.php

@@ -1,158 +0,0 @@
-<x-app-layout>
-    <div class="py-8 px-8">
-        <div class="header flex flex-col items-center gap-4">
-            <a href="{{route('dashboard')}}" style="margin-right: auto;" class="text-blue-500 hover:underline">Voltar</a>
-
-            @if(session('status'))
-            <div class="w-full p-5 bg-blue-600 mb-5 text-white rounded uppercase font-bold text-lg">
-                {{session('status')}}
-            </div>
-            @endif
-            <h1 class="mb-5 text-gray-900 dark:text-gray-100 text-3xl font-bold text-center">
-                Agentes na Fila - {{$fila->nome}}
-            </h1>
-            <form action="{{route('filas')}}" method="GET" class="flex w-full gap-3 flex-col lg:flex-row ">
-                <div class="search bg-white dark:bg-gray-800 rounded px-3 py-1 overflow-hidden">
-                    <i class="fas fa-search dark:text-gray-100"></i>
-                    <input type="text" name="pesquisa" class="border-none bg-transparent focus:ring-transparent 
-                    placeholder:text-gray-800 dark:placeholder:text-gray-100 dark:text-gray-100  " placeholder="Pesquise filas">
-                </div>
-                <select class="border-none rounded overflow-hidden dark:bg-gray-800 dark:text-gray-100" name="status">
-                    <option value="ativo">Livres</option>
-                    <option value="desativado" selected>Ocupados</option>
-                </select>
-                <button class="lg:ml-auto ml-0 bg-blue-900 hover:bg-opacity-90 transition-all  text-white py-2 px-6 rounded text-lg overflow-hidden">Pesquisar</button>
-            </form>
-
-        </div>
-
-        <div class="body mt-8 overflow-auto rounded-lg shadow bg-gray-50 dark:bg-gray-800">
-            <table class="w-full">
-                <thead class="bg-gray-50 dark:bg-gray-700 dark:text-gray-100">
-                    <tr>
-                        <th class="p-3 text-sm font-semibold tracking-wide text-center">ID</th>
-                        <th class="p-3 text-sm font-semibold tracking-wide text-center">NOME</th>
-                        <th class="p-3 text-sm font-semibold tracking-wide text-center">MATRICULA</th>
-                        <th class="p-3 text-sm font-semibold tracking-wide text-center">LOGIN</th>
-                        <th class="p-3 text-sm font-semibold tracking-wide text-center">MOTIVO PAUSA</th>
-                        <th class="p-3 text-sm font-semibold tracking-wide text-center">STATUS</th>
-                        <th class="p-3 text-sm font-semibold tracking-wide text-center">ATENDIMENTOS</th>
-                        {{-- <th class="p-3 text-sm font-semibold tracking-wide text-center">TMA</th> --}}
-                        <th class="p-3 text-sm font-semibold tracking-wide text-center">AÇÕES</th>
-                    </tr>
-                </thead>
-                <tbody class="table-relatorio">
-
-                </tbody>
-            </table>
-        </div>
-    </div>
-
-    @push('agentesLogados')
-
-    <script>
-        const colorStatus = {
-            LIVRE: "green-500",
-            OCUPADO: "red-500",
-            PAUSA: "red-500",
-            INDISPONIVEL: "orange-400",
-            CHAMANDO: "orange-400",
-        }
-
-        function getFilaId()
-        {
-            const url = window.location.href;
-            const splitUrl = url.split('/');
-            const id = splitUrl[splitUrl.length - 1];
-            return id;
-        }
-
-        function getDadosRelatorioDB(fila_id) {
-            return new Promise(function(resolve, reject){
-                $.ajax({
-                    type: "get",
-                    dataType: 'json',
-                    url: `/dashboard/agentes/${fila_id}/fila`,
-                    success: function(response) {
-                        const data = response.data;
-                        resolve(data);
-                    }
-                });
-            })
-        }
-
-        async function montarRelatorios() 
-        {   
-            const id = getFilaId();
-            const data = await getDadosRelatorioDB(id);
-            let elementsTable = "";
-            
-            data.forEach(supervisor => {
-
-                const tempoFormatado = supervisor.login.split(".")[0];
-
-                const btnPlay =  `
-                <form method="POST" action="/dashboard/agentes/{{$fila->id}}/retirarPausa" title="Retirar Pausa?" class="bg-blue-600 text-white rounded flex-1 text-xl text-center py-2 px-3 cursor-pointer" >
-                    @csrf
-                    <input type="hidden" name="supervisor_id" value="${supervisor.id}">
-                    <button >
-                        <i class="fas fa-play-circle"></i>
-                    </button>
-                </form>
-                `
-                const btnPausa = `<a class="bg-blue-600 text-white rounded flex-1 text-xl text-center py-2 px-3 cursor-pointer" title="Colocar em Pausa?" onclick="selecionaAgente(${supervisor.id})"><i class="fas fa-pause"></i></a>`;
-
-                const agenteIsPausa = supervisor.status === "PAUSA" ?  btnPlay : btnPausa;
-
-                elementsTable += `
-                <tr class="bg-gray-50 dark:bg-gray-800 dark:text-gray-100 text-center">
-                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100">${supervisor.id}</td>
-                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100">${supervisor.nome}</td>
-                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100">${supervisor.matricula}</td>
-                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100">${tempoFormatado}</td>
-                        
-                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100">${supervisor.motivo_pausa ?? "Sem Pausa"}</td>
-                        
-                        <td class="p-3 text-sm text-${colorStatus[supervisor.status]}">${supervisor.status}</td>
-
-                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100">${supervisor.qtde_atendimento}</td>
-
-                        <td class="p-3 text-sm font-bold flex items-center gap-2 flex-wrap">
-                            ${agenteIsPausa}
-
-
-                            <form method="POST" action="/dashboard/agentes/{{$fila->id}}/desconectar" title="Desconectar Pausa?" class="bg-red-600 text-white flex-1 rounded text-xl text-center py-2 px-3" >
-                                @csrf
-                                <input type="hidden" name="supervisor_id" value="${supervisor.id}">
-                                <button >
-                                    <i class="fas fa-power-off"></i>
-                                </button>
-                            </form>
-                        </td>
-                    </tr>
-                `
-            });
-
-
-            $(".table-relatorio").html(elementsTable);
-        }
-
-        function selecionaAgente(supervisor_id){
-            console.log(supervisor_id);
-            const modal = document.querySelector(".modal");
-            modal.style.display = "block";
-            modal.querySelector("form").action = `/dashboard/agentes/{{$fila->nome}}/pausar`;
-            modal.querySelector("input[name='supervisor_id']").value = supervisor_id;
-        }
-
-        montarRelatorios();
-
-        setInterval(() => {
-            montarRelatorios(); 
-        }, 10000);
-
-    </script>
-    @endpush
-
-    <x-modalPausarAgente :pausas="$pausas"></x-modalPausarAgente>
-</x-app-layout>

resources/views/admin/cadastros/channels.blade.php

@@ -0,0 +1,93 @@
+<x-app-layout>
+    <div class="py-8 px-8">
+        @if(session('status'))
+        <div class="w-full p-5 bg-blue-600 mb-5 text-white rounded uppercase font-bold text-lg">
+            {{session('status')}}
+        </div>
+        @endif
+        <div class="header flex flex-col items-center gap-4 ">
+            <div class="flex justify-between items-center w-full mb-5">
+                <h1 class=" text-gray-900 dark:text-gray-100 text-3xl font-bold text-center">
+                    Channels
+                </h1>
+                @can('store_channels')
+                <button class="bg-blue-500 hover:bg-opacity-90 transition-all text-white py-2 px-6 rounded text-base overflow-hidden" @click="modal = !modal" type="button">Cadastrar Channel</button>
+                @endcan
+            </div>
+            <form action="{{route('channels')}}" method="GET" class="flex w-full gap-3 flex-col lg:flex-row ">
+                <div class="search bg-white dark:bg-gray-800 rounded px-3 py-1 overflow-hidden">
+                    <i class="fas fa-search dark:text-gray-100"></i>
+                    <input type="text" name="pesquisa" class="border-none bg-transparent focus:ring-transparent placeholder:text-gray-800 dark:placeholder:text-gray-100 dark:text-gray-100  " placeholder="Pesquise channels" value="{{$search}}">
+                </div>
+                <select class="border-none rounded overflow-hidden dark:bg-gray-800 dark:text-gray-100" name="status">
+                    @if($status)
+                        <option value="ativo" selected>Ativos</option>
+                        <option value="desativado">Desativados</option>
+                    @else
+                        <option value="ativo">Ativos</option>
+                        <option value="desativado" selected>Desativados</option>
+                    @endif
+                </select>
+                <button class="lg:ml-auto ml-0 bg-blue-900 hover:bg-opacity-90 transition-all  text-white py-2 px-6 rounded text-lg overflow-hidden">Pesquisar</button>
+            </form>
+        </div>
+        <div class="body mt-4 overflow-auto rounded-lg shadow">
+            <table class="w-full">
+                <thead class="bg-gray-50 dark:bg-gray-700 dark:text-gray-100">
+                    <tr>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left pl-5">ID</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Nome</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left pl-5">ID Empresa</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Número</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Channel</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Workspace</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Título</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Status</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Ações</th>
+                    </tr>
+                </thead>
+                <tbody>
+                    @foreach($channels as $channel)
+                    <tr class="bg-white dark:bg-gray-800 dark:border-gray-600 border-b-2">
+                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100 pl-5">{{$channel->id}}</td>
+                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100">{{$channel->name}}</td>
+                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100 pl-5">{{$channel->id_empresa}}</td>
+                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100">{{$channel->number}}</td>
+                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100">{{$channel->channel}}</td>
+                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100">{{$channel->work_space}}</td>
+                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100">{{$channel->title}}</td>
+                        @if($channel->status)
+                        <td class="p-3 text-sm text-green-500 font-bold">ATIVO</td>
+                        @else
+                        <td class="p-3 text-sm text-red-500 font-bold">DESATIVADO</td>
+                        @endif
+                        <td class="p-3 text-sm font-bold w-32">
+                            @can('edit_channels')
+                                <button class="bg-blue-600 text-white p-2 rounded text-lg text-center w-full mb-2" onclick="atualizaChannel(<?= $channel->id ?>)" title="editar channel"><i class="fas fa-edit"></i></button>
+                            @endcan
+
+                            @if($channel->status)
+                                @can('destroy_channels')
+                                    <form method="POST" id="formulario" action="channels/deletar/{{$channel->id}}"  title="desativar channel" onclick="javascript: if(!confirm('Deseja desativar esse channel?')) return false;">
+                                        @csrf
+                                        @method('delete')
+                                        <button class="bg-red-600 text-white p-2 rounded text-lg w-full">
+                                            <i class="fas fa-ban"></i>
+                                        </button>
+                                    </form>
+                                @endcan
+                            @endif
+                        </td>
+                    </tr>
+                    @endforeach
+                </tbody>
+            </table>
+        </div>
+    </div>
+
+    <x-modal.insert.modalChannels></x-modal>
+    <x-modal.edit.modalEditChannels></x-modalEditChannels>
+
+    <script src="{{ asset('js/views/channels/atualizaChannel.js') }}"></script>
+
+</x-app-layout>

resources/views/admin/cadastros/contatos.blade.php

@@ -0,0 +1,85 @@
+<x-app-layout>
+    <div class="py-8 px-8">
+        @if(session('status'))
+        <div class="w-full p-5 bg-blue-600 mb-5 text-white rounded uppercase font-bold text-lg">
+            {{session('status')}}
+        </div>
+        @endif
+        <div class="header flex flex-col items-center gap-4 ">
+            <div class="flex justify-between items-center w-full mb-5">
+                <h1 class=" text-gray-900 dark:text-gray-100 text-3xl font-bold text-center">
+                    Contatos
+                </h1>
+                @can('store_contatos')
+                <button class="bg-blue-500 hover:bg-opacity-90 transition-all text-white py-2 px-6 rounded text-base overflow-hidden" @click="modal = !modal" type="button">Cadastrar Contato</button>
+                @endcan
+            </div>
+            <form action="{{route('contatos.index')}}" method="GET" class="flex w-full gap-3 flex-col lg:flex-row ">
+                <div class="search bg-white dark:bg-gray-800 rounded px-3 py-1 overflow-hidden">
+                    <i class="fas fa-search dark:text-gray-100"></i>
+                    <input type="text" name="pesquisa" class="border-none bg-transparent focus:ring-transparent placeholder:text-gray-800 dark:placeholder:text-gray-100 dark:text-gray-100  " placeholder="Pesquise contatos">
+                </div>
+                <select class="border-none rounded overflow-hidden dark:bg-gray-800 dark:text-gray-100" name="status">
+                        @if($status)
+                            <option value="ativo" selected>Ativos</option>
+                            <option value="desativado">Desativados</option>
+                        @else
+                            <option value="ativo">Ativos</option>
+                            <option value="desativado" selected>Desativados</option>
+                        @endif
+                </select>
+                <button class="lg:ml-auto ml-0 bg-blue-900 hover:bg-opacity-90 transition-all  text-white py-2 px-6 rounded text-lg overflow-hidden">Pesquisar</button>
+            </form>
+        </div>
+        <div class="body mt-4 overflow-auto rounded-lg shadow">
+            <table class="w-full">
+                <thead class="bg-gray-50 dark:bg-gray-700 dark:text-gray-100">
+                    <tr>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left pl-5">Nome</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Numero</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Email</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Data Cadastro</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Status</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Ações</th>
+                    </tr>
+                </thead>
+                <tbody>
+                    @foreach($contatos as $contato)
+                    <tr class="bg-white dark:bg-gray-800 dark:border-gray-600 border-b-2">
+                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100 pl-5">{{$contato->nome}}</td>
+                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100" data-mask="+00 00 0000-0000">{{$contato->contato}}</td>
+                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100">{{$contato->email}}</td>
+                        <td class="p-3 text-sm text-gray-700 dark:text-gray-100">{{ $contato->formated_date }}</td>
+                        @if($contato->status)
+                        <td class="p-3 text-sm text-green-500 font-bold">ATIVO</td>
+                        @else
+                        <td class="p-3 text-sm text-red-500 font-bold">DESATIVADO</td>
+                        @endif
+                        <td class="p-3 text-sm font-bold w-28">
+                            @can('store_contatos')
+                            <button onclick="atualizaContato({{ $contato->id }})" class="bg-blue-600 text-white p-2 rounded text-lg text-center w-full mb-2" title="editar contato"><i class="fas fa-edit"></i></button>
+                            @endcan
+                            
+                            @can('store_contatos')
+                            <form action="{{ route('contatos.destroy', ['contato' => $contato->id]) }}" method="POST" title="desativar contato" onclick="javascript: if(!confirm('Deseja desativar esse contato?')) 
+                            return false;">
+                                @method('delete')
+                                @csrf
+                                <button class="bg-red-600 dark:bg-red-700 text-white p-2 rounded text-lg w-full">
+                                    <i class="fas fa-ban"></i>
+                                </button>
+                            </form>
+                            @endcan
+                        </td>
+                    </tr>
+                    @endforeach
+                </tbody>
+            </table>
+        </div>
+    </div>
+    <x-modal.insert.modalContatos></x-modalContatos>
+    <x-modal.edit.modalEditContatos></x-modalEditContatos>
+    
+    <script src="{{ asset('js/views/contatos/atualizaContato.js') }}"></script>
+
+</x-app-layout>

resources/views/admin/cadastros/empresas.blade.php

@@ -15,14 +15,21 @@
                 <button class="bg-blue-500 hover:bg-opacity-90 transition-all text-white py-2 px-6 rounded text-base overflow-hidden" @click="modal = !modal" type="button">Cadastrar Empresa</button>
             </div>
 
-
-            <form action="{{route('users')}}" method="GET" class="flex w-full gap-3 flex-col lg:flex-row ">
+            <form action="{{route('empresas.index')}}" method="GET" class="flex w-full gap-3 flex-col lg:flex-row ">
 
                 <div class="search bg-white dark:bg-gray-800 rounded px-3 py-1 overflow-hidden">
                     <i class="fas fa-search dark:text-gray-100"></i>
                     <input type="text" name="pesquisa" class="border-none bg-transparent focus:ring-transparent placeholder:text-gray-800 dark:placeholder:text-gray-100 dark:text-gray-100  " placeholder="Pesquise empresas">
                 </div>
-
+                <select class="border-none rounded overflow-hidden dark:bg-gray-800 dark:text-gray-100" name="status">
+                    @if($status)
+                        <option value="ativo" selected>Ativas</option>
+                        <option value="desativado">Desativadas</option>
+                    @else
+                        <option value="ativo">Ativas</option>
+                        <option value="desativado" selected>Desativadas</option>
+                    @endif
+                </select>
                 <button class="lg:ml-auto ml-0 bg-blue-900 hover:bg-opacity-90 transition-all  text-white py-2 px-6 rounded text-lg overflow-hidden">Pesquisar</button>
 
             </form>
@@ -49,18 +56,20 @@
                         <td class="p-3 text-sm text-gray-700 dark:text-gray-100">{{$empresa->token}}</td>
                         <td class="p-3 text-sm text-gray-700 dark:text-gray-100">{{$empresa->email}}</td>
                         <td class="p-3 text-sm text-gray-700 dark:text-gray-100" data-mask="000.000.000-00">{{$empresa->cnpj}}</td>
-                        <td class="p-3 text-sm font-bold flex items-center gap-2 flex-wrap">
-
-                            <button class="bg-blue-600 text-white p-2 rounded flex-1 text-lg text-center" onclick="atualizaRedirectOption(<?= $empresa->id ?>)"><i class="fas fa-edit"></i></button>
-                            {{-- @if($empresa->status)
-                            <form method="POST" id="formulario" action="users/deletar/{{$empresa->id}}" class="flex-1 flex" title="desativar conta?" onclick="javascript: if(!confirm('Deseja desativar esse usuário?')) return false;">
-                                @csrf
+                        <td class="p-3 text-sm font-bold w-28">
+                            @can('store_empresas')
+                            <button onclick="atualizaEmpresa({{ $empresa->id }})" class="bg-blue-600 text-white p-2 rounded text-lg text-center w-full mb-2" title="editar empresa"><i class="fas fa-edit"></i></button>
+                            @endcan
+                            @can('store_empresas')
+                            <form action="{{ route('empresas.destroy', ['empresa' => $empresa->id]) }}" method="POST" title="desativar empresa" onclick="javascript: if(!confirm('Deseja desativar essa empresa?')) 
+                            return false;">
                                 @method('delete')
-                                <button class="bg-red-600 dark:bg-red-700 text-white p-2 rounded flex-1 text-lg">
+                                @csrf
+                                <button class="bg-red-600 dark:bg-red-700 text-white p-2 rounded text-lg w-full">
                                     <i class="fas fa-ban"></i>
                                 </button>
                             </form>
-                            @endif --}}
+                            @endcan
                         </td>
                     </tr>
                     @endforeach
@@ -69,32 +78,8 @@
         </div>
     </div>
 
-    <script src="https://cdnjs.cloudflare.com/ajax/libs/jquery.mask/1.14.16/jquery.mask.js"></script>
-    <script>
-        function atualizaRedirectOption(empresa_id) {
-            $.ajax({
-                type: "get",
-                url: `empresas/${empresa_id}/edit`,
-                success: function({data}) {
-                    const empresa_data = data.empresa_data;
-                    console.log(empresa_data);
-                    $(".modal-edit").show();
-                    
-                    $(".modal-edit").find('form').attr('action', `empresas/${empresa_id}`);
-                    
-                    $(".modal-edit").find("input[name='nome']").val(empresa_data.nome);
-                    $(".modal-edit").find("input[name='token']").val(empresa_data.token);
-                    $(".modal-edit").find("input[name='email']").val(empresa_data.email);
-                    const cnpjFormatado = $(".modal-edit").find("input[name='cnpj']").masked(empresa_data.cnpj); 
-                    $(".modal-edit").find("input[name='cnpj']").val(cnpjFormatado);
-                }
-            });
-
-        }
-    </script>
-
-
-    <x-modalEmpresa></x-modalEmpresa>
-    <x-modalEditEmpresa></x-modalEditEmpresa>
+    <x-modal.insert.modalEmpresa></x-modalEmpresa>
+    <x-modal.edit.modalEditEmpresa></x-modalEditEmpresa>
+    <script src="{{ asset('js/views/empresa/atualizaEmpresa.js') }}"></script>
 
 </x-app-layout>

resources/views/admin/cadastros/filas.blade.php

@@ -7,13 +7,14 @@
         </div>
         @endif
 
-
         <div class="header flex flex-col items-center gap-4 ">
             <div class="flex justify-between items-center w-full mb-5">
                 <h1 class=" text-gray-900 dark:text-gray-100 text-3xl font-bold text-center">
                     Filas
                 </h1>
+                @can('store_filas')
                 <button class="bg-blue-500 hover:bg-opacity-90 transition-all text-white py-2 px-6 rounded text-base overflow-hidden" @click="modal = !modal" type="button">Cadastrar Fila</button>
+                @endcan
             </div>
             <form action="{{route('filas')}}" method="GET" class="flex w-full gap-3 flex-col lg:flex-row ">
 
@@ -64,15 +65,19 @@
                         @endif
 
                         <td class="p-3 text-sm font-bold w-28">
-                            <button class="bg-blue-600 text-white p-2 rounded text-lg text-center w-full mb-2" onclick="atualizarFila(<?= $fila->id ?>)"><i class="fas fa-edit"></i></button>
+                            @can('edit_filas')
+                            <button class="bg-blue-600 text-white p-2 rounded text-lg text-center w-full mb-2" onclick="atualizarFila(<?= $fila->id ?>)" title="editar fila"><i class="fas fa-edit"></i></button>
+                            @endcan
                             @if($fila->is_ativa)
-                            <form method="POST" action="filas/deletar/{{$fila->id}}" title="desativar fila?" onclick="javascript: if(!confirm('Deseja desativar essa fila?')) return false;">
+                            @can('destroy_filas')
+                            <form method="POST" action="filas/deletar/{{$fila->id}}" title="desativar fila" onclick="javascript: if(!confirm('Deseja desativar essa fila?')) return false;">
                                 @csrf
                                 @method('delete')
                                 <button class="bg-red-600 dark:bg-red-700 text-white p-2 rounded text-lg w-full">
                                     <i class="fas fa-ban"></i>
                                 </button>
                             </form>
+                            @endcan
                             @endif
                         </td>
                     </tr>
@@ -82,43 +87,8 @@
         </div>
     </div>
 
-    <x-modalFila></x-modalFila>
-    <x-modalEditFila></x-modalEditFila>
-    @push('updateFila')
-    <script src="https://code.jquery.com/jquery-3.6.4.js" integrity="sha256-a9jBBRygX1Bh5lt8GZjXDzyOB+bWve9EiO7tROUtj/E=" crossorigin="anonymous"></script>
-    <script>
-        function atualizarFila(id_fila) {
-            $.ajax({
-                type: "get",
-                url: `filas/editar/${id_fila}`,
-                success: function({
-                    data
-                }) {
-                    console.log(data)
-                    const modal = document.querySelector('.modal-edit');
-
-                    modal.style.display = 'block';
-
-                    modal.querySelector('form').action = `/filas/editar/${data.id}`;
-
-                    modal.querySelector("input[name='nome']").value = data.nome;
-
-                    const containerCheckbox = modal.querySelector(".container-checkbox");
-
-                    if (!data.is_ativa) {
-                        containerCheckbox.innerHTML = `<input type="radio" name="status" value="on"> <span class="mr-3 dark:text-gray-100">Sim</span>
-                        <input type="radio" name="status" value="off" checked> <span class="dark:text-gray-100">Não</span>`
-                    }
-
-                }
-
-            });
-        }
-
-        function fecharModal() {
-            document.querySelector('.modal-edit').style.display = 'none';
-        }
-    </script>
-    @endpush
+    <script src="{{ asset('js/views/fila/atualizaFila.js') }}"></script>
 
+    <x-modal.insert.modalFila></x-modalFila>
+    <x-modal.edit.modalEditFila></x-modalEditFila>
 </x-app-layout>

resources/views/admin/cadastros/horarios.blade.php

@@ -0,0 +1,102 @@
+<?php
+    $tipos = [
+        1 => 'QUEUE',
+        2 => 'REDIRECT',
+        3 => 'AGENT',
+        4 => 'TEXT',
+        5 => 'HORARIO'
+    ];
+?>
+<x-app-layout>
+    <div class="py-8 px-8">
+        @if (session('status'))
+            <div class="w-full p-5 bg-blue-600 mb-5 text-white rounded uppercase font-bold text-lg">
+                {{ session('status') }}
+            </div>
+        @endif
+        <div class="header flex flex-col items-center gap-4 mt-2 mb-8">
+            <div class="flex justify-between items-center w-full mb-5">
+                <h1 class=" text-gray-900 dark:text-gray-100 text-3xl font-bold text-center">
+                    Horários
+                </h1>
+                @can('store_redirect')
+                    <button
+                        class="bg-blue-500 hover:bg-opacity-90 transition-all text-white py-2 px-6 rounded text-base overflow-hidden"
+                        @click="modal = !modal" type="button">Cadastrar Horários</button>
+                @endcan
+            </div>
+        </div>
+
+        <div class="body mt-4 overflow-auto rounded-lg shadow">
+            <table class="w-full">
+                <thead class="bg-gray-50 dark:bg-gray-700 dark:text-gray-100">
+                    <tr>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left ">ID</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Nome</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">ID Canal</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Opção Fora de Horário</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Ação</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Status</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Opções</th>
+                        <th class="p-3 text-sm font-semibold tracking-wide text-left">Ações</th>
+                    </tr>
+                </thead>
+                <tbody>
+                    @foreach ($horarios as $horario)
+                        <tr class="bg-white dark:bg-gray-800 dark:border-gray-600 border-b-2">
+                            <td class="p-3 text-sm text-gray-700 dark:text-gray-100">{{ $horario->id }}</td>
+                            <td class="p-3 text-sm text-gray-700 dark:text-gray-100">{{ $horario->nome }}</td>
+                            <td class="p-3 text-sm text-gray-700 dark:text-gray-100">{{ $horario->id_number }}</td>
+                            <td class="p-3 text-sm text-gray-700 dark:text-gray-100">{{ $tipos[$horario->opcao] }}</td>
+                            <td class="p-3 text-sm text-gray-700 dark:text-gray-100">{{ $horario->acao }}</td>
+                            @if ($horario->status)
+                                <td class="p-3 text-sm text-green-500 font-bold">ATIVO</td>
+                            @else
+                                <td class="p-3 text-sm text-red-500 font-bold">DESATIVADO</td>
+                            @endif
+                            <td class="p-3 text-sm text-gray-700 dark:text-gray-100">    
+                                @can('show_redirect_option')
+                                    <a
+                                    href="{{ route('horarios.options.index', ['horario' => $horario->id]) }}"
+                                    class="text-blue-500 hover:underline">Editar Horários Disponíveis</a>
+                                @endcan
+                            </td>
+                            <td class="p-3 text-sm font-bold flex-wrap w-32">
+                                @can('edit_redirect')
+                                <button class="bg-blue-600 text-white p-2 rounded text-lg w-full mb-2" title="editar horário"
+                                    onclick="atualizaHorarios( {{ $horario->id }})"><i
+                                        class="fas fa-edit"></i></button>
+                                @endcan
+                                @can('destroy_redirect')
+                                <form method="POST"
+                                    action="{{ route('horarios.destroy', ['horario' => $horario->id]) }}"
+                                    class="flex-1 flex" title="deletar horário"
+                                    onclick="javascript: if(!confirm('Deseja deletar esses dados?')) return false;">
+                                    @csrf
+                                    @method('delete')
+                                    <button class="bg-red-600 text-white p-2 rounded text-lg w-full">
+                                        <i class="fas fa-trash"></i>
+                                    </button>
+                                </form>
+                                @endcan
+                            </td>
+                        </tr>
+                    @endforeach
+                </tbody>
+            </table>
+        </div>
+    </div>
+    <x-modal.insert.modalHorarios :types="$types" :numberChannels="$numberChannels"></x-modalHorarios>
+    <x-modal.edit.modalEditHorarios :types="$types" :numberChannels="$numberChannels"></x-modalEditHorarios>
+
+    <script src="{{ asset('js/views/horarios/montaSelect.js') }}"></script>
+    <script src="{{ asset('js/views/horarios/requestType.js') }}"></script>
+    <script src="{{ asset('js/views/horarios/atualizaHorarios.js') }}"></script>
+
+    <script>
+        const modal = document.querySelector(".modal");
+        const id_type = 1;
+
+        montaSelectDestino(id_type, modal);
+    </script>
+</x-app-layout>

resources/views/admin/cadastros/horariosOption.blade.php

@@ -0,0 +1,140 @@
+<?php
+    $tipos = [
+        1 => 'QUEUE',
+        2 => 'REDIRECT',
+        3 => 'AGENT',
+        4 => 'TEXT',
+        5 => 'HORARIO'
+    ];
+
+    $semana = [
+        '' => '',
+        1 => 'Segunda',
+        2 => 'Terça',
+        3 => 'Quarta',
+        4 => 'Quinta',
+        5 => 'Sexta',
+        6 => 'Sábado',
+        7 => 'Domingo',
+    ];
+
+    $meses = ['' => '', 1 => 'Janeiro', 2 => 'Fevereiro', 3 => 'Março', 4 => 'Abril', 5 => 'Maio', 6 => 'Junho', 7 => 'Julho', 8 => 'Agosto', 9 => 'Setembro', 10 => 'Outubro', 11 => 'Novembro', 12 => 'Dezembro'];
+?>
+
+<x-app-layout>
+    <div class="py-8 px-8">
+        <a href="{{ route('horarios.index') }}" style="margin-right: auto;"
+            class="text-blue-500 hover:underline mb-5 block">Voltar</a>
+
+        @if (session('status'))
+            <div class="w-full p-5 bg-blue-600 mb-5 text-white rounded uppercase font-bold text-lg alert">
+                {{ session('status') }}
+            </div>
+        @endif
+        <div class="w-full p-5 bg-blue-600 mb-5 text-white rounded uppercase font-bold text-lg alert hidden act">
+
+        </div>
+        <div class="bg-white dark:bg-gray-800 overflow-hidden shadow-sm sm:rounded-lg ">
+            <div class="p-6 text-gray-900 dark:text-gray-100">
+
+                <div class="flex items-center">
+                    <div>
+                        <h1 class="text-2xl font-bold">Horários Disponíveis</h1>
+                    </div>
+                    @can('store_redirect_option')
+                        <button class="ml-auto mt-2 bg-blue-600 text-white py-2 px-6 rounded-md text-lg"
+                        @click="modal = !modal">Adicionar</button>
+                    @endcan
+                </div>
+
+                <div class="body mt-4 overflow-auto rounded-lg shadow">
+                    <table class="w-full">
+                        <thead class="bg-gray-50 dark:bg-gray-700 dark:text-gray-100">
+                          <tr>
+                            <th class="p-3 text-sm font-semibold tracking-wide text-left border text-center">Feriado</th>
+                            <th class="p-3 text-sm font-semibold tracking-wide text-left border text-center" colspan="2">Horário</th>
+                            <th class="p-3 text-sm font-semibold tracking-wide text-left border text-center" colspan="3">Dia da Semana</th>
+                            <th class="p-3 text-sm font-semibold tracking-wide text-left border text-center" colspan="3">Dia do Mês</th>
+                            <th class="p-3 text-sm font-semibold tracking-wide text-left border text-center" colspan="3">Meses</th>
+                            <th class="p-3 text-sm font-semibold tracking-wide text-left border text-center" colspan="2">Caso Combine</th>
+                            <th class="p-3 text-sm font-semibold tracking-wide text-left border text-center">Ações</th>
+                          </tr>
+                        </thead>
+                        <tbody>
+                            <tr class="bg-white dark:bg-gray-800 dark:border-gray-600 border-b-2">
+                                <td></td>
+                                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">Início</td>
+                                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">Fim</td>
+                                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">Todos</td>
+                                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">Inicio</td>
+                                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">Fim</td>
+                                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">Todos</td>
+                                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">Inicio</td>
+                                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">Fim</td>
+                                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">Todos</td>
+                                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">Inicio</td>
+                                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">Fim</td>
+                                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">Opção</td>
+                                <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">Destino</td>
+                                <td></td>
+                            </tr>
+                        </tbody>
+
+                        @foreach ($options as $option)
+                            <tbody>
+                                <tr class="bg-white dark:bg-gray-800 dark:border-gray-600 border-b-2">
+                                    <td class="p-3 text-sm {{ $option->feriado == '1' ? 'text-green-500' : 'text-red-500' }} font-bold text-center">{{ $option->feriado == '1' ? 'SIM' : 'NÃO' }}</td>
+                                    <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">{{ $option->horario_inicio }}</td>
+                                    <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">{{ $option->horario_fim }}</td>
+                                    <td class="p-3 text-sm {{ $option->todos_dias_semana == '1' ? 'text-green-500' : 'text-red-500' }} font-bold border text-center">{{ $option->todos_dias_semana == '1' ? 'SIM' : 'NÃO' }}</td>
+                                    <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">{{ $semana[$option->semana] }}</td>
+                                    <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">{{ $semana[$option->semana_fim] }}</td>
+                                    <td class="p-3 text-sm {{ $option->todos_dias_mes == '1' ? 'text-green-500' : 'text-red-500' }} font-bold border text-center">{{ $option->todos_dias_mes == '1' ? 'SIM' : 'NÃO' }}</td>
+                                    <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">{{ $option->dias_mes }}</td>
+                                    <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">{{ $option->dias_mes_fim }}</td>
+                                    <td class="p-3 text-sm {{ $option->todos_mes == '1' ? 'text-green-500' : 'text-red-500' }} font-bold border text-center">{{ $option->todos_mes == '1' ? 'SIM' : 'NÃO' }}</td>
+                                    <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">{{ $meses[$option->mes] }}</td>
+                                    <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">{{ $meses[$option->mes_fim] }}</td>
+                                    <td class="p-3 text-sm text-gray-700 dark:text-gray-100 uppercase border text-center">{{ $tipos[$option->opcao] }}</td>
+                                    <td class="p-3 text-sm text-gray-700 dark:text-gray-100 border text-center">{{ $option->acao }}</td>
+                                    <td class="p-3 text-sm font-bold flex items-center gap-2 flex-wrap">
+                                        <button class="bg-blue-600 text-white rounded flex-1 text-xl text-center py-2 px-3 cursor-pointer title="editar horário"
+                                            onclick="atualizaHorariosOptions( {{ $option->id }})">
+                                            <i class="fas fa-edit"></i>
+                                        </button>
+                                        @can('destroy_redirect')
+                                        <form method="POST"
+                                            action="{{ route('horarios.options.destroy', ['horario' => $id_horario, 'option' => $option->id]) }}"
+                                            class="flex-1 flex" title="deletar horário"
+                                            onclick="javascript: if(!confirm('Deseja deletar esses dados?')) return false;">
+                                            @csrf
+                                            @method('delete')
+                                            <button class="bg-red-600 text-white rounded flex-1 text-xl text-center py-2 px-3 cursor-pointer">
+                                                <i class="fas fa-trash"></i>
+                                            </button>
+                                        </form>
+                                        @endcan
+                                    </td>
+                                </tr>
+                            </tbody>
+                        @endforeach
+                      </table>
+                </div>
+            </div>
+        </div>
+    </div>
+
+    <x-modal.insert.modalHorariosOption :id_horario="$id_horario" :types="$types"></x-modalHorarioOption>
+    <x-modal.edit.modalEditHorariosOptions :types="$types"></x-modalEditHorariosOptions>
+
+    <script src="{{ asset('js/views/horariosOption/atualizaHorariosOptions.js') }}"></script>
+    <script src="{{ asset('js/views/horariosOption/montaSelect.js') }}"></script>
+    <script src="{{ asset('js/views/horariosOption/requestType.js') }}"></script>
+
+    <script>
+        const modal = document.querySelector(".modal");
+        const id_type = 1;
+
+        montaSelectDestino(id_type, modal);
+    </script>
+</x-app-layout>