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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html xmlns="http://www.w3.org/1999/xhtml">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
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<title>Workflow Di<EFBFBD>rio</title>
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</head>
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<body>
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<table width="100%" align="center" border="0" cellspacing="0" cellpadding="2" >
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<tr>
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<td>
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<table class="filtro" style="width:100%" border="0" cellpadding="2" cellspacing="0">
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<tr>
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<td width="192"><img src="http://{$endereco_site}/img/logoPrincipal.gif" width="191" height="48" /></td>
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<td align="center" valign="middle">WORKFLOW DIÁRIO {$data}</td>
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</tr>
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</table></td>
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</tr>
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<tr>
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<td>
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<table width="100%" border="0" cellspacing="0" cellpadding="2">
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<tr>
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<td><strong>Dac: </strong>{$nomeDac} <strong>Total de Ligações Recebidas:</strong> {$totalRecebidas} <strong>Total de Ligações Originadas:</strong> {$totalOriginadas} <strong>Total Geral: </strong>{$totalGeral}</td>
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</tr>
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<tr>
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<td><table class="grid" width="100%" border="0" cellpadding="2" cellspacing="0">
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<tr>
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<th colspan="7" align="center">Ligações</th>
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<th colspan="4" align="center">Performace</th>
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</tr>
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<tr>
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<th colspan="7" align="center">Total de Chamadas </th>
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<th colspan="4" align="center"><strong >Tempo Médio(segundos)</strong></th>
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</tr>
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<tr align="center" bgcolor="#FFFFFF">
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<th>Atendidas<br />
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URA </th>
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<th>Abandonadas</th>
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<th>Atendidas <br />
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PA </th>
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<th>Atendidas <br />
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até 30'' </th>
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<th>Transferidas</th>
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<th>Espera </th>
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<th>Originadas<br />
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PA</th>
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<th align="center">Espera</th>
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<th align="center">Atendimento<br />
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PA </th>
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<th align="center">Abandono</th>
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<th>NS</th>
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</tr>
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<tr align="center" bgcolor="#FFFFFF">
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<th>$atdUra</th>
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<th>$abd</th>
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<th>$atdPa</th>
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<th>$atd30</th>
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<th>$transfer</th>
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<th>$espera</th>
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<th>$originadas</th>
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<th align="center">$tmpEspera</th>
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<th align="center">$tmpAtd</th>
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<th align="center">$tmpAbd</th>
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<th>$ns</th>
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</tr>
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{$linha}
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</table></td>
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</tr>
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<tr>
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<td>-----dac-------</td>
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</tr>
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<tr>
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<td><table width="830" border="0" cellpadding="2" cellspacing="0" class="grid">
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<tr>
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<th align="left" class="headColun"> </th>
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<th colspan="2" align="center" class="headColun">Número de Pausas </th>
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<th colspan="2" align="center" class="headColun">Número de Chamadas</th>
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<th colspan="6" align="center" class="headColun">Tempo</th>
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</tr>
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<tr>
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<th align="left" class="headColun">Agente</th>
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<th align="center" class="headColun">Normal(P)</th>
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<th align="center" class="headColun">Prudutiva(PP)</th>
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<th align="right" class="headColun">Atendidas(CA)</th>
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<th align="right" class="headColun">Oferecidas(CO)</th>
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<th align="center" class="headColun">Logado</th>
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<th align="center" class="headColun">P</th>
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<th align="center" class="headColun">PP</th>
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<th align="center" class="headColun">CA</th>
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<th align="center" class="headColun">CO</th>
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<th align="center" class="headColun">Livre</th>
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</tr>
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<tr>
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<th align="left" class="headColun">$agt</th>
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<th align="center" class="headColun">$pausa</th>
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<th align="center" class="headColun">$pausaP</th>
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<th align="right" class="headColun">$ca</th>
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<th align="right" class="headColun">$co</th>
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<th align="center" class="headColun">$tmpLgd</th>
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<th align="center" class="headColun">$tmpP</th>
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<th align="center" class="headColun">$tmpPP</th>
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<th align="center" class="headColun">$tmpCa</th>
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<th align="center" class="headColun">$tmpCo</th>
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<th align="center" class="headColun">$tmpLivre</th>
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</tr>
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<tr>
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<th align="left" class="headColun">Média</th>
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<th align="center" class="headColun">$pausa_M</th>
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<th align="center" class="headColun">$pausaP_M</th>
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<th align="right" class="headColun">$ca_M</th>
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<th align="right" class="headColun">$co_M</th>
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<th align="center" class="headColun">$tmpLgd_M</th>
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<th align="center" class="headColun">$tmpP_M</th>
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<th align="center" class="headColun">$tmpPP_M</th>
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<th align="center" class="headColun">$tmpC_Ma</th>
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<th align="center" class="headColun">$tmpCo_M</th>
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<th align="center" class="headColun">$tmpLivre_M</th>
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</tr>
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{$linhas}
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</table></td>
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</tr>
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</table>
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</td>
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</tr>
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<tr>
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<td>Principal---</td>
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</tr>
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<tr>
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<td>Principal---</td>
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</tr>
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<tr>
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<td>Principal---</td>
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</tr>
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<tr>
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<td>Principal---</td></tr>
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</table>
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</body>
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</html>
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