< !DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
< html >
< head >
< meta http-equiv = "Content-Type" content = "text/html; charset=iso-8859-1" / >
< link rel = "stylesheet" href = "admin/css/validationEngine.jquery.css" type = "text/css" media = "screen" title = "no title" charset = "ISO-8859-1" / >
< script type = "text/javascript" src = "admin/js/jquery-1.4.js" > < / script >
< script type = "text/javascript" src = "admin/js/jquery.blockUI.js?v2.29" > < / script >
< script src = "admin/js/jquery.min.js" type = "text/javascript" > < / script >
< script src = "admin/js/jquery.validationEngine.js" type = "text/javascript" > < / script >
< script src = "admin/js/jquery.validationEngine-en.js" type = "text/javascript" > < / script >
< script src = "admin/js/pbxAjax.js" type = "text/javascript" > < / script >
< script type = "text/javascript" >
$(document).ready(function () {
$("#form1").validationEngine({
sucess: function () {
document.form1.submit();
},
failure: function () {}
});
});
function selecionados()
{
//var j = form1.disponiveis.length;
var objDisp = document.getElementById("disponiveis")
var j = objDisp.length;
var idxPrio = document.getElementById("prioridadeRamal").selectedIndex;
var prio = document.getElementById('prioridadeRamal').options[idxPrio].value;
for (var i = 0; i < j ; i + + )
{
//if (form1.disponiveis.options[i].selected)
if (objDisp.options[i].selected)
{
var x = document.getElementById("ramais"); //retorna o objeto select
var options = x.getElementsByTagName("option"); //pega a lista de options do select
var y = document.createElement('option'); //cria um novo elemento option
y.text = objDisp.options[i].text + ':' + prio;
y.value = objDisp.options[i].value + ':' + prio;
try
{
x.add(y, null); // adiciona um novo option no fim da lista para navegadores complacentes
} catch (ex)
{
x.add(y); // adiciona um novo option no fim da lista para o IE
}
}
}
j = form1.ramais.length;
for (var n = 0; n < j ; n + + )
{
var sel = "";
var pos = -1;
for (var i = 0; i < form1.disponiveis.length ; i + + )
{
sel = form1.ramais.options[n].text;
pos = sel.indexOf(':');
sel = sel.substr(0, pos);
if (objDisp.options[i].text == sel)
{
objDisp.options[i] = null;
}
}
}
}
function _remove() {
var objRamais = document.getElementById("ramais");
for (var i = 0; i < objRamais.length ; i + + )
{
if (objRamais.options[i].selected)
{
var x = document.getElementById("disponiveis"); //retorna o objeto select
var options = x.getElementsByTagName("option"); //pega a lista de options do select
var y = document.createElement('option'); //cria um novo elemento option
var sel = objRamais.options[i].text;
var pos = sel.indexOf(':');
var sel = sel.substr(0, pos);
y.text = sel;
var sel = objRamais.options[i].value;
var pos = sel.indexOf(':');
var sel = sel.substr(0, pos);
y.value = sel
try
{
x.add(y, null); // adiciona um novo option no fim da lista para navegadores complacentes
} catch (ex)
{
x.add(y); // adiciona um novo option no fim da lista para o IE
}
}
}
var objDisp = document.getElementById("disponiveis");
j = objDisp.length;
for (var n = 0; n < j ; n + + )
{
for (var i = 0; i < objRamais.length ; i + + )
{
var sel = objRamais.options[i].text;
var pos = sel.indexOf(':');
var sel = sel.substr(0, pos);
if (sel == objDisp.options[n].text)
{
objRamais.options[i] = null;
}
}
}
}
function marca_todos() {
var objRamais = document.getElementById("ramais");
for (var i = 0; i < objRamais.length ; i + + ) {
objRamais.options[i].selected = true;
}
}
< / script >
< script type = "text/javascript" >
function Get(id)
{
return document.getElementById(id);
}
function HablitaMusica()
{
var habilita = Get('m_espera').checked;
Get('musicclass').disabled = !habilita;
}
function Verify()
{
if (Get('m_espera').checked & & (!Get('musicclass').value))
{
alert('Selecione uma m<EFBFBD> sica!');
return false;
}
if ((Get("opcao").selectedIndex > 0) & & (Get('timeout22').value == ''))
{
alert('Selecione um valor para o Timeout!');
return false;
}
if ((Get("opcao").selectedIndex < = 0) & & (Get('timeout22').value != ''))
{
alert('Selecione uma op<EFBFBD> <EFBFBD> o de Timeout!');
return false;
}
}
< / script >
< link href = "admin/css/forms.css" rel = "stylesheet" type = "text/css" >
< style type = "text/css" >
body {
background-color: #EAEAEA;
}
< / style >
< / head >
< body >
<?php
$acao = $_GET["acao"];
$acao2 = isset($_GET["acao2"]) ? $_GET["acao2"] : null;
$dataClass = '';
$dateClass = '';
/*
* Parametros necessarios para manter a pagina<EFBFBD> <EFBFBD> o.
*/
$param = sprintf('& numRamal=%s& pgn=%s& bloco=%s& pg=%s& status=%s', $_REQUEST['numRamal'], $_REQUEST['pgn'], isset($_REQUEST['bloco']) ? $_REQUEST['bloco'] : '', isset($_REQUEST['pg']) ? $_REQUEST['pg'] : '', isset($_REQUEST["status"]) ? $_REQUEST["status"] : '');
if ($acao2 == "salva") {
$id = trim($_POST["id"]);
$modoAtendimento = $_POST["modo_atendimento"];
$pesquisaLiberacao = $_POST["pesquisa_liberacao"];
$ativaFila = isset($_POST['ativaFila']) ? 'A' : 'I';
$disponivelfila = $_POST['disponivelfila'];
$nome = LimpaString($_POST["nome"], true);
$musicclass = trim($_POST["musicclass"]);
$strategy = trim($_POST["strategy"]);
$servicelevel = empty($_POST["servicelevel"]) || !is_numeric(trim($_POST["servicelevel"])) ? '0' : trim($_POST["servicelevel"]);
$timeout = 0; //trim($_POST["timeout"]);
$retry = '1'; //trim($_POST["retry"]);
$maxlen = trim($_POST["maxlen"]);
$joinempty = trim($_POST["joinempty"]);
$eventwhencalled = 'no'; //trim($_POST["eventwhencalled"]);
$eventmemberstatus = 'no'; //trim($_POST["eventmemberstatus"]);
$ringinuse = 'no'; // trim($_POST["ringinuse"]);
$periodic_announce_frequency = trim($_POST["periodic_announce_frequency"]);
$wrapuptime = trim($_POST["wrapuptime"]);
$autofill = 'yes'; //trim($_POST["autofill"]);
$autopause = 'no'; //trim($_POST["autopause"]);
$announce_frequency = trim($_POST["announce_frequency"]);
$announce_holdtime = trim($_POST["announce_holdtime"]);
$announce_round_seconds = '10'; //trim($_POST["announce_round_seconds"]);
$monitor_format = trim($_POST["monitor_format"]);
$monitor_type = 'mixmonitor'; //trim($_POST["monitor_type"]);
$context = trim($_POST["context"]);
$reportholdtime = trim($_POST["reportholdtime"]);
$timeoutrestart = 'no'; // trim($_POST["timeoutrestart"]);
$setinterfacevar = 'yes'; //trim($_POST["setinterfacevar"]);
$numero = trim($_POST["numero"]);
$timeout2 = trim($_POST["timeout2"]);
$m_espera = trim($_POST["m_espera"]);
$som_ura = !$_POST["som_ura"] ? '' : 'customizados/' . trim($_POST["som_ura"]);
$opcao = trim($_POST["opcao"]);
$acao_opcao = isset($_POST["acao_"]) ? trim($_POST["acao_"]) : '';
$filaExiste = 0;
$idTransbordo = $_POST["dac_transbordo"];
$max_agente_pausa = $_POST["max_agente_pausa"];
$msgValida = '';
$closeWin = 0;
$tempoRing = $_POST["tempoRing"];
$exige_classificacao = $_POST["exige_classificacao"];
$justificativa_pausa = $_POST["justificativa_pausa"];
$retornar_abandonadas = isset($_POST["retornar_abandonadas"]) ? $_POST["retornar_abandonadas"] : 0;
if ($acao == "inseri") {
if (strtoupper($nome) != 'TODOS') {// VERIFICA NOME DA FILA < > TODOS
/*
$query = "select (select count(*) from pbx_queues_grupos where nome = '$nome') +
(select count(*) from pbx_campanha where upper(cmp_descricao) = upper('$nome') ) as fila_exist,
(select count(*) from pbx_queues_grupos where numero = '$numero' and status = 'A') as numero_exist";
*
*/
$query = "select (select count(*) from pbx_queues_grupos where nome = '$nome') as fila_exist,
(select count(*) from pbx_queues_grupos where numero = '$numero' and status = 'A') + (select count(*) from pbx_ramais where nome = '$numero') as numero_exist";
$result = pg_query($dbcon, $query);
$row = pg_fetch_row($result);
GetDataClassifica($exige_classificacao);
if (!$row[0] & & !$row[1]) {
$query = "INSERT INTO pbx_queues_grupos(nome, musicclass, strategy, servicelevel, timeout, retry,
maxlen, joinempty, eventwhencalled, eventmemberstatus, ringinuse,
periodic_announce_frequency,wrapuptime,autofill,autopause,\"announce-frequency\",\"announce-holdtime\",\"announce-round-seconds\",\"monitor-format\",\"monitor-type\",reportholdtime,timeoutrestart
,numero,timeout2,m_espera,opcao,acao,setinterfacevar,anuncio, id_transbordo, max_agente_pausa, tempo_ring, exige_classificacao, justificativa_pausa, context, retornar_abandonadas,status $dataClass,modo_atendimento,id_pesquisa_liberacao, disponivelfila)
VALUES ('$nome', '$musicclass', '$strategy', $servicelevel, $timeout, $retry,
$maxlen, '$joinempty', '$eventwhencalled', '$eventmemberstatus', '$ringinuse',
$periodic_announce_frequency,
'$wrapuptime','$autofill','$autopause','$announce_frequency','$announce_holdtime','$announce_round_seconds','$monitor_format',
'$monitor_type','$reportholdtime','$timeoutrestart','$numero','$timeout2','$m_espera','$opcao','$acao_opcao','$setinterfacevar','$som_ura', $idTransbordo, $max_agente_pausa, $tempoRing, $exige_classificacao, $justificativa_pausa, '$context', $retornar_abandonadas,'$ativaFila' $dateClass,'$modoAtendimento',$pesquisaLiberacao, '$disponivelfila')";
pg_query($dbcon, $query);
$query2 = "select id from pbx_queues_grupos order by id desc limit 1";
$result2 = pg_query($dbcon, $query2);
while ($dados2 = pg_fetch_array($result2)) {
$id_ult = $dados2['id'];
}
$idGrupoUser = GetIdGrupoUser($dbcon, GetIdUser());
if ($id_ult & & $idGrupoUser) {
$query = " insert into pbx_fila_grupos(gp_id, id)values('$idGrupoUser', '$id_ult')";
pg_query($dbcon, $query);
}
} else {
$filaExiste = 1;
$msgValida = $row[0] ? "Fila ou Campanha j<EFBFBD> existe!" : 'N<EFBFBD> mero j<EFBFBD> cadastrado para outra Fila ou Ramal!';
}
} else {
$filaExiste = 1;
$msgValida = "Favor selecionar outro nome para a Fila!";
}
}
if ($acao == "edita") {
$query = "select (select count(*) from pbx_queues_grupos where numero = '$numero' and status = 'A' and id < > $id) +
(select count(*) from pbx_ramais where nome = '$numero') as numero_exist";
$result = pg_query($dbcon, $query);
$row = pg_fetch_row($result);
if (!$row[0]) {
GetDataClassifica($exige_classificacao, 1);
$query = "UPDATE pbx_queues_grupos
SET musicclass='$musicclass', strategy='$strategy', servicelevel='$servicelevel', timeout='$timeout', retry='$retry',
maxlen='$maxlen', joinempty='$joinempty', eventwhencalled='$eventwhencalled', eventmemberstatus='$eventmemberstatus', ringinuse='$ringinuse',
periodic_announce_frequency='$periodic_announce_frequency',wrapuptime='$wrapuptime',autofill='$autofill',autopause='$autopause',\"announce-frequency\"='$announce_frequency',\"announce-holdtime\"='$announce_holdtime',\"announce-round-seconds\"='$announce_round_seconds',\"monitor-format\"='$monitor_format',
\"monitor-type\" ='$monitor_type',reportholdtime='$reportholdtime',timeoutrestart='$timeoutrestart',numero='$numero',timeout2='$timeout2',m_espera='$m_espera',opcao='$opcao',acao='$acao_opcao',setinterfacevar='$setinterfacevar', anuncio='$som_ura', id_transbordo = '$idTransbordo', max_agente_pausa = '$max_agente_pausa',
tempo_ring = '$tempoRing', exige_classificacao = '$exige_classificacao', justificativa_pausa = '$justificativa_pausa', context = '$context', retornar_abandonadas = '$retornar_abandonadas', modo_atendimento = '$modoAtendimento',id_pesquisa_liberacao = $pesquisaLiberacao,disponivelfila = '$disponivelfila',status = '$ativaFila' $dataClass
WHERE id=$id";
pg_query($dbcon, $query);
$query = "delete from pbx_queues_membros where id_fila=$id";
pg_query($dbcon, $query);
} else {
$filaExiste = 1;
$closeWin = 1;
$msgValida = 'N<EFBFBD> mero j<EFBFBD> cadastrado para outra Fila ou Ramal!';
}
}
$ramais = $_POST["ramais"] ?? [];
$prio = 0; //prioridade do ramal
$ramalSel = '';
for ($i = 0; $i < count ( $ ramais ) ; $ i + + ) {
$valueSel = explode(':', $ramais[$i]);
$ramalSel = trim($valueSel[0]);
$prio = trim($valueSel[1]);
$paramRamal = explode('/', $ramalSel);
$num = ($paramRamal[0] == "KHOMP") ? $paramRamal[2] : $paramRamal[1];
$a = 0;
$sql = "select count(*) from pbx_supervisor_agentes where ramal = '$num'";
$result = pg_query($dbcon, $sql);
$qtde = pg_fetch_row($result);
if ($qtde[0] >= 1) {
$log .= $log ? ", $num" : "$num";
$a++;
} else {
if ($acao == "edita") {
$query = "insert into pbx_queues_membros (id_fila,dispositivo, prioridade) values ($id,'$ramalSel', '$prio')";
} else {
$query = "insert into pbx_queues_membros (id_fila,dispositivo, prioridade) values ($id_ult,'$ramalSel', '$prio')";
}
pg_query($dbcon, $query);
}
}
if ($log) {
$filaExiste = 1;
$closeWin = 1;
$msgValida = ($a > 1) ? "Os ramais \"$log\" j<EFBFBD> est<EFBFBD> o sendo utilizados por um agente logado!" : "O ramal \"$log\" j<EFBFBD> est<EFBFBD> sendo utilizado por um agente logado!";
}
//gera arquivos e executa o reload dos dados no asterisk
gera_arquivos($dbcon, 'QUEUES_GRUPOS');
?>
<?php
if ($filaExiste) {
echo "< script > alert ( '$msgValida' ) ; < / script > ";
if ($closeWin) {
echo "< script type = \"text/javascript\" >
fecha_popup(0,'index.php?idProg=10002&pbxRequest=1$param&acao=$acao');
< / script > ";
}
} else {
echo "< script type = \"text/javascript\" >
fecha_popup(0,'index.php?idProg=10002&pbxRequest=1$param&acao=$acao');
< / script > ";
}
?>
<?php
}
$acaoInseri = 0;
if ($acao == "inseri")
$acaoInseri = 1;
if ($acao == "edita") {
$id = !$_GET["id"] ? 0 : $_GET["id"];
$query = "SELECT * FROM pbx_queues_grupos where id=$id";
$result = pg_query($dbcon, $query);
} else {
$query = "SELECT * FROM pbx_queues_grupos where id is null";
$ativaFila = 'A';
$disponivelfila = GetDisponivelFila();
$retornar_abandonadas = 0;
}
$result = pg_query($dbcon, $query);
if ($dados = pg_fetch_array($result)) {
$id = trim($dados['id']);
$modoAtendimento = $dados["modo_atendimento"];
$pesquisaLiberacao = $dados["id_pesquisa_liberacao"];
$ativaFila = $dados['status'];
$disponivelfila = $dados['disponivelfila'];
$nome = trim($dados['nome']);
$musicclass = trim($dados['musicclass']);
$strategy = trim($dados['strategy']);
$servicelevel = trim($dados['servicelevel']);
$timeout = trim($dados['timeout']);
$retry = trim($dados['retry']);
$maxlen = trim($dados['maxlen']);
$joinempty = trim($dados['joinempty']);
$eventwhencalled = 'no'; //trim($dados['eventwhencalled']);
$eventmemberstatus = 'no'; //trim($dados['eventmemberstatus']);
$ringinuse = trim($dados['ringinuse']);
$periodic_announce_frequency = trim($dados['periodic_announce_frequency']);
$wrapuptime = trim($dados['wrapuptime']);
$autofill = trim($dados['autofill']);
$autopause = trim($dados['autopause']);
$announce_frequency = trim($dados['announce-frequency']);
$announce_holdtime = trim($dados['announce-holdtime']);
$announce_round_seconds = trim($dados['announce-round-seconds']);
$monitor_format = trim($dados['monitor-format']);
$context = trim($dados['context']);
$reportholdtime = trim($dados['reportholdtime']);
$numero = trim($dados['numero']);
$timeout2 = trim($dados['timeout2']);
$timeout = trim($dados['timeout2']);
$m_espera = trim($dados['m_espera']);
$opcao = trim($dados['opcao']);
$acao_ = trim($dados['acao']);
$setinterfacevar = trim($dados['setinterfacevar']);
$timeoutrestart = trim($dados['timeoutrestart']);
$som_ura = trim($dados['anuncio']);
$som = explode('/', $som_ura);
$idTransbordo = $dados["id_transbordo"];
$max_agente_pausa = $acaoInseri ? GetMaxAgentePausa() : $dados["max_agente_pausa"];
$tempoRing = $dados["tempo_ring"];
$justificativa_pausa = $dados["justificativa_pausa"];
$exige_classificacao = $dados["exige_classificacao"];
$retornar_abandonadas = $dados["retornar_abandonadas"];
}
if (!isset($monitor_format)) {
$monitor_format = "wav49";
}
?>
< form action = "index.php?idProg=11002&pbxRequest=1&acao= <?php echo $acao ; ?> &acao2=salva <?php echo $param ?> " onsubmit = "return Verify();" method = "post" name = "form1" target = "_self" id = "form1" >
< table width = "750" height = "335" border = "1" align = "center" cellpadding = "0" cellspacing = "0" class = "tabela" style = "min-width: 760px; width: 860px;" >
< tr bordercolor = "#EAEAEA" class = "cabecalho" background = "img/button03.gif" >
< td height = "18" colspan = "4" class = "cabecalho" > < div align = "center" > CADASTRO DE FILAS
< input name = "id" type = "hidden" id = "id2" value = " <?php
if ($acao == 'edita') {
echo $id;
}
?>" />
< / div > < / td >
< / tr >
< tr bordercolor = "#EAEAEA" bgcolor = "#EAEAEA" >
< td height = "21" colspan = "4" class = "labels" > < table width = "100%" border = "0" cellspacing = "0" cellpadding = "0" >
< tr >
< td > < fieldset >
< legend class = "labels" > Nome:< / legend >
< input name = "nome" type = "text" class = "validate[required,length[0,100]] caixas" id = "nome2" value = " <?php
if ($acao == 'edita') {
echo $nome . '"'. 'disabled="disabled' ;
}
?>" />
< / fieldset > < / td >
< td > < fieldset >
< legend class = "labels" > Nú mero:< / legend >
< input name = "numero" type = "text" class = "validate[required,custom[onlyNumber],length[0,100]] caixas" id = "numero6" value = " <?php
if ($acao == 'edita') {
echo $numero;
}
?>" />
< / fieldset > < / td >
< td > < fieldset >
< legend class = "labels" > Mú sica de Espera:< / legend >
< input name = "m_espera" id = "m_espera" onclick = "HablitaMusica();" type = "radio" value = "V" <?php
if ($acao == 'edita') {
if ($m_espera == 'V') {
echo "checked";
}
}
?> />
Sim
< input name = "m_espera" type = "radio" value = "N" onclick = "HablitaMusica();" <?php
if ($acao == 'edita') {
if ($m_espera == 'N') {
echo "checked";
}
} else {
echo "checked";
}
?> />
Nã o
< / fieldset > < / td >
< td > < fieldset >
< legend class = "labels" > Classe de Mú sica:< / legend >
< select name = "musicclass" id = "musicclass" class = "caixas" >
< option value = "" selected > ------------< / option >
<?php
$query2 = "SELECT * FROM pbx_musichold_grupos where nome not ilike 'agentes' order by id asc";
$result2 = pg_query($dbcon, $query2);
while ($dados2 = pg_fetch_array($result2)) {
?>
<?php echo $dados2 [ 'nome' ] . "-" . $musicclass . "<br>" ; ?>
< option value = " <?php echo $dados2 [ 'nome' ]; ?> " <?php
if ($acao == 'edita') {
if (trim($musicclass) == trim($dados2['nome'])) {
echo "selected";
}
}
?>><?php echo $dados2 [ 'nome' ]; ?> </ option >
<?php } ?>
< / select >
< / fieldset > < / td >
< / tr >
< / table > < / td >
< / tr >
< tr bordercolor = "#EAEAEA" bgcolor = "#EAEAEA" >
< td height = "21" colspan = "4" class = "labels" > < div align = "right" > < / div > < div align = "right" >
< table width = "100%" border = "0" cellspacing = "0" cellpadding = "0" >
< tr >
< td > < fieldset >
< legend class = "labels" > Estraté gia:< / legend >
< div align = "left" >
< select name = "strategy" class = "validate[optional] caixas" id = "strategy" >
< option value = "ringall" <?php
if ($acao == 'edita') {
if ($strategy == "ringall") {
echo "selected";
}
}
?>> Simultaneo - Chama todos os agentes dispon<EFBFBD> veis< / option >
< option value = "leastrecent" <?php
if ($acao == 'edita') {
if ($strategy == "leastrecent") {
echo "selected";
}
}
?>>Tempo Livre - Chama o agente que est<EFBFBD> a mais tempo sem receber liga<EFBFBD> <EFBFBD> es< / option >
< option value = "fewestcalls" <?php
if ($acao == 'edita') {
if ($strategy == "fewestcalls") {
echo "selected";
}
}
?>> Numero de Liga<EFBFBD> <EFBFBD> es - Chama o agente com o menor numero de liga<EFBFBD> <EFBFBD> es atendidas< / option >
< option value = "random" <?php
if ($acao == 'edita') {
if ($strategy == "random") {
echo "selected";
}
}
?>>Randomico - Chama os agentes de forma aleatoria< / option >
< option value = "rrordered" <?php
if ($acao == 'edita') {
if ($strategy == "rrordered") {
echo "selected";
}
}
?>>Sequencial - Chama o agente respeitando a ordem cadastrada (Membros Est<EFBFBD> ticos)< / option >
< / select >
< / div >
< / fieldset >
< / td >
< td width = "25%" >
< fieldset >
< legend class = "labels" > Modo Atendimento< / legend >
< select name = "modo_atendimento" class = "caixas" >
<?php if ( $acao == 'inseri' ) { ?>
< option value = "default" > DEFAULT< / option >
< option value = "automatico" > AUTOMATICO< / option >
< option value = "manual" > MANUAL< / option >
<?php
} else if ($acao == 'edita') {
echo GetOptModoAtendimento($modoAtendimento);
}
?>
< / select >
< / fieldset >
< / td >
< td width = "25%" >
< fieldset >
< legend class = "labels" > Pesquisa Satisfa<EFBFBD> <EFBFBD> o< / legend >
< select name = "pesquisa_liberacao" class = "caixas" >
<?php
if ($acao == 'inseri') {
echo GetOptPesquisaSatisfacao($dbcon, $id);
} else if ($acao == 'edita') {
echo GetOptPesquisaSatisfacao($dbcon, $id, $pesquisaLiberacao);
}
?>
< / select >
< / fieldset >
< / td >
< / tr >
< / table >
< / div > < / td >
< / tr >
< tr bordercolor = "#EAEAEA" bgcolor = "#EAEAEA" >
< td height = "16" colspan = "4" bordercolor = "#EAEAEA" bgcolor = "#EAEAEA" class = "labels" > < table width = "100%" border = "0" cellspacing = "0" cellpadding = "0" >
< tr >
< td width = "25%" > < fieldset >
< legend class = "labels" > Liga<EFBFBD> <EFBFBD> es sem Agentes?:< / legend >
< input name = "joinempty" type = "radio" value = "yes" <?php
if ($acao == 'edita') {
if ($joinempty == 'yes') {
echo "checked";
}
} else {
echo "checked";
}
?> />
Sim
< input name = "joinempty" type = "radio" value = "no" <?php
if ($acao == 'edita') {
if ($joinempty == 'no') {
echo "checked";
}
}
?> />
Nã o
< / fieldset > < / td >
< td width = "25%" > < fieldset >
< legend class = "labels" > Aguardar Pró xima Chamada:< / legend >
< input name = "wrapuptime" type = "text" class = "validate[optional,custom[onlyNumber]] caixas" id = "wrapuptime2" value = " <?php
if ($acao == 'edita') {
echo $wrapuptime;
} else {
echo "0";
}
?>" size="10" />
< / fieldset > < / td >
< td width = "25%" > < fieldset >
< legend class = "labels" > Frequê ncia do Anú ncio:< / legend >
< input name = "periodic_announce_frequency" type = "text" class = "validate[optional,custom[onlyNumber]] caixas" id = "periodic_announce_frequency2" value = " <?php
if ($acao == 'edita') {
echo $periodic_announce_frequency;
} else {
echo "120";
}
?>" size="20" />
< / fieldset > < / td >
< td width = "15%" > < fieldset >
< legend class = "labels" > Ní vel de Serviç o:< / legend >
< input name = "servicelevel" type = "text" class = "validate[required, custom[onlyNumber]] caixas" id = "servicelevel2" value = " <?php
if ($acao == 'edita') {
echo $servicelevel;
} else {
echo "60";
}
?>" size="10" />
< / fieldset > < / td >
< td width = "10%" > < fieldset >
< legend class = "labels" > Ring use:< / legend >
< input name = "ringinuse" type = "checkbox" id = "ringinuse" value = "yes" <?php
if ($ringinuse == "yes") {
echo "checked=\"checked\"";
}
?> />
< / fieldset > < / td >
< / tr >
< / table > < / td >
< / tr >
< tr bordercolor = "#EAEAEA" bgcolor = "#EAEAEA" >
< td height = "19" colspan = "4" class = "labels" > < table width = "100%" border = "0" cellspacing = "0" cellpadding = "0" >
< tr >
< td width = "25%" > < / td >
< td width = "25%" > < / td >
< td width = "25%" > < / td >
< td width = "25%" > < / td >
< / tr >
< / table > < / td >
< / tr >
< tr bordercolor = "#EAEAEA" bgcolor = "#EAEAEA" >
< td height = "19" colspan = "4" class = "labels" > < div align = "right" >
< table width = "100%" border = "0" cellspacing = "0" cellpadding = "0" >
< tr >
< td width = "22%" > < div align = "left" >
< fieldset >
< legend class = "labels" > Chamadas em Fila:< / legend >
< input name = "maxlen" type = "text" class = "validate[optional,custom[onlyNumber]] caixas" id = "maxlen2" value = " <?php
if ($acao == 'edita') {
echo $maxlen;
} else {
echo "0";
}
?>" size="20" />
< / fieldset >
< / div > < / td >
< td width = "23%" > < div align = "left" >
< fieldset >
< legend class = "labels" > Formato das Grava<EFBFBD> <EFBFBD> es:< / legend >
< select name = "monitor_format" class = "caixas" id = "monitor_format" >
< option value = "" > ---------< / option >
< option value = "gsm" <?php
if ($monitor_format == "gsm") {
echo "selected";
}
?>>GSM< / option >
< option value = "wav" <?php
if ($monitor_format == "wav") {
echo "selected";
}
?>>WAV< / option >
< option value = "wav49" <?php
if ($monitor_format == "wav49") {
echo "selected";
}
?>>WAV 49< / option >
< / select >
< / fieldset >
< / div > < / td >
< td width = "25%" > < div align = "left" >
< fieldset >
< legend class = "labels" > < span class = "style5" > Contexto:< / span > < / legend >
< select name = "context" class = "caixas" >
< option value = "" <?php if ( ! $context ) echo 'selected="selected"' ; ?> > --------------</ option >
< option value = "padrao" <?php if ( $context == 'padrao' ) echo 'selected="selected"' ; ?> > padrao</ option >
<?php
$query2 = "SELECT * FROM pbx_contextos order by id asc";
$result2 = pg_query($dbcon, $query2);
while ($dados2 = pg_fetch_array($result2)) {
?>
< option value = " <?php echo $dados2 [ 'nome' ]; ?> " <?php
if ($acao == 'edita') {
if ($context == $dados2['nome']) {
echo "selected";
}
}
?>><?php echo $dados2 [ 'nome' ]; ?> </ option >
<?php } ?>
< / select >
< / fieldset >
< / div > < / td >
< td width = "30%" > < div align = "left" >
< fieldset >
< legend class = "labels" > Informar Tempo de Espera ao Agente:< / legend >
< input name = "reportholdtime" type = "radio" value = "yes" <?php
if ($acao == 'edita') {
if ($reportholdtime == 'yes') {
echo "checked";
}
}
?> />
Sim
< input name = "reportholdtime" type = "radio" value = "no" <?php
if ($acao == 'edita') {
if ($reportholdtime == 'no') {
echo "checked";
}
} else {
echo "checked";
}
?> />
Nã o
< / fieldset >
< / div > < / td >
< / tr >
< / table >
< / div > < / td >
< / tr >
< tr bordercolor = "#EAEAEA" bgcolor = "#EAEAEA" >
< td height = "19" colspan = "4" class = "labels" > < table width = "100%" border = "0" cellspacing = "0" cellpadding = "0" >
< tr >
< td width = "200" > < div align = "left" >
< fieldset >
< legend class = "labels" > Anú ncio do Tempo de Espera:< / legend >
< input name = "announce_holdtime" type = "radio" value = "yes" <?php
if ($acao == 'edita') {
if ($announce_holdtime == 'yes') {
echo "checked";
}
}
?> />
Sim
< input name = "announce_holdtime" type = "radio" value = "no" <?php
if ($acao == 'edita') {
if ($announce_holdtime == 'no') {
echo "checked";
}
} else {
echo "checked";
}
?> />
Nã o
< / fieldset >
< / div > < / td >
< td width = "230" >
< fieldset >
< legend class = "labels" > Anunciar Agentes:< / legend >
<?php if ( file_exists ( $path_som )){ ?>
< div align = "left" >
< select name = "som_ura" class = "caixas" id = "som_ura" style = "width:200px;" >
< option value = " <?php echo isset ( $file ) ? $file : '' ; ?> " > -----SEM SOM ------</ option >
<?php
//DIRET<EFBFBD> RIO PADR<EFBFBD> O PARA OS ARQUIVOS DE A<EFBFBD> DIO DO SISTEMA
$dir = $path_som;
$z = 0;
foreach (new DirectoryIterator($dir) as $file) {
$z++;
if ((substr($file, 0, 1) != '.') & & (!stripos($file, ".old"))) {
?>
< option value = " <?php echo $file ; ?> " <?php
if ($acao == 'edita') {
if (trim($som[1]) == trim($file)) {
echo "selected";
}
}
?>><?php
$ext = explode('.', $file);
echo $ext[0];
?>< / option >
<?php
}
}
?>
< / select >
< / div >
<?php } ?>
< / fieldset >
< / td >
< td width = "170" > < div align = "left" >
< fieldset >
< legend class = "labels" > Info. Posi<EFBFBD> <EFBFBD> o da Fila:< / legend >
< input name = "announce_frequency" type = "text" class = "validate[optional,custom[onlyNumber]] caixas" id = "announce_frequency2" value = " <?php
if ($acao == 'edita') {
echo $announce_frequency;
} else {
echo "90";
}
?>" />
< / fieldset >
< / div > < / td >
< td > < fieldset >
< legend class = "labels" > Max Agente/Pausa(%):< / legend >
< input name = "max_agente_pausa" type = "text" class = "validate[required, custom[onlyNumber]] caixas" id = "max_agente_pausa" value = " <?php
if ($acao == 'edita') {
echo $max_agente_pausa;
} else {
echo "60";
}
?>" size="15" />
< / fieldset >
< / td >
< / tr >
< / table > < / td >
< / tr >
< tr bordercolor = "#EAEAEA" bgcolor = "#EAEAEA" >
< td height = "19" colspan = "4" class = "labels" > < div align = "right" > < / div > < div align = "right" >
< table width = "100%" border = "0" cellspacing = "0" cellpadding = "0" >
< tr >
< td width = "200" > < div align = "left" >
< fieldset >
< legend class = "labels" > Timeout da Fila:< / legend >
< input name = "timeout2" type = "text" class = "validate[optional,custom[onlyNumber],length[0,10]] caixas" id = "timeout22" value = " <?php
if ($acao == 'edita') {
echo $timeout2;
}
?>" size="20" />
< / fieldset >
< / div > < / td >
< td width = "230" > < div align = "left" >
< fieldset >
< legend class = "labels" > Aç ã o de Timeout :< / legend >
< select name = "opcao" class = "validate[optional] caixas" id = "opcao" onChange = "ajaxComboBox('admin/popula.php?id= <?php echo $acao_ ; ?> &id_ura= <?php echo $id ; ?> ', 'acao_', 'opcao', ' <?php echo $acao_ ; ?> ');" style = "width:90px" >
<?php
include_once("admin/opcoes.php");
echo _GetOpcoes($dbcon, $opcao);
?>
< / select >
< select name = "acao_" class = "caixas" id = "acao_" style = "width:105px" >
< / select >
< / fieldset >
< / div > < / td >
< td width = "170" >
< fieldset >
< legend class = "labels" > Transbordo Assistido:< / legend >
< div align = "left" >
< select name = "dac_transbordo" class = "caixas" id = "dac_transbordo" style = "width:130px;" >
< option value = "0" <?php echo ! $idTransbordo ? "selected" : "" ; ?> > -----------------------</ option >
<?php
$idFila = !$id ? 0 : $id;
$query = "select id, nome from pbx_dacs where status = 'A' and id < > '$idFila'";
$result = pg_query($dbcon, $query);
while ($row = pg_fetch_array($result)) {
$idDac = $row["id"];
$nomeDac = $row["nome"];
if ($acao == 'edita') {
if ($idTransbordo == $idDac) {
$sel = "selected";
} else {
$sel = "";
}
}
echo "< option value = \"$idDac\" $ sel > $nomeDac< / option > ";
}
?>
< / select >
< / div >
< / fieldset >
< / td >
< td >
< fieldset >
< legend class = "labels" > Tempo Ring:< / legend >
< input name = "tempoRing" type = "text" class = "validate[optional,custom[onlyNumber]] caixas" id = "tempoRing" value = " <?php
if ($acao == 'edita') {
echo $tempoRing;
} else {
echo "45";
}
?>" size="15" maxlength="3" />
< / fieldset >
< / td >
< / tr >
< / table >
< / div > < / td >
< / tr >
< tr bordercolor = "#EAEAEA" bgcolor = "#EAEAEA" >
< td height = "19" colspan = "4" class = "labels" > < div align = "right" > < / div > < div align = "right" >
< table width = "100%" border = "0" cellspacing = "0" cellpadding = "0" >
< tr >
< td width = "200" > < div align = "left" >
< fieldset >
< legend class = "labels" > Exigir Classificaç ã o:< / legend >
< input name = "exige_classificacao" type = "radio" id = "exige_classificacao" value = "1" <?php
if ($acao == 'edita') {
if ($exige_classificacao) {
echo "checked";
}
} else {
if (GetExigeClas())
echo "checked";
}
?> />
Sim
< input name = "exige_classificacao" type = "radio" id = "exige_classificacao" value = "0" <?php
if ($acao == 'edita') {
if (!$exige_classificacao) {
echo "checked";
}
} else {
if (!GetExigeClas())
echo "checked";
}
?> />
Nã o
< / fieldset >
< / div > < / td >
< td width = "230" > < div align = "left" >
< fieldset >
< legend class = "labels" > Justificativa na Pausa Produtiva:< / legend >
< input name = "justificativa_pausa" type = "radio" id = "justificativa_pausa" value = "1" <?php
if ($acao == 'edita') {
if ($justificativa_pausa) {
echo "checked";
}
} else {
if (GetObsProdAgente())
echo "checked";
}
?> />
Sim
< input name = "justificativa_pausa" type = "radio" id = "justificativa_pausa" value = "0" <?php
if ($acao == 'edita') {
if (!$justificativa_pausa) {
echo "checked";
}
} else {
if (!GetObsProdAgente())
echo "checked";
}
?> />
Nã o
< / fieldset >
< / div > < / td >
< td width = "170" >
< div align = "left" >
< fieldset >
< legend class = "labels" > Retornar Abandonadas:< / legend >
< input name = "retornar_abandonadas" type = "radio" id = "retornar_abandonadas1" value = "1" <? = ( $retornar_abandonadas ? "checked= \" checked \" " : '' ) ?> /> Sim
< input name = "retornar_abandonadas" type = "radio" id = "retornar_abandonadas0" value = "0" <? = ( ! $retornar_abandonadas ? "checked= \" checked \" " : '' ) ?> /> Nã o
< / fieldset >
< / div >
< / td >
< td width = "15%" >
< fieldset >
< legend class = "labels" > Dispon<EFBFBD> vel Fila< / legend >
< input name = "disponivelfila" type = "radio" value = "1" <? = ( $disponivelfila == "1" ? "checked= \" checked \" " : '' ) ?> /> Sim
< input name = "disponivelfila" type = "radio" value = "0" <? = ( $disponivelfila == "0" ? "checked= \" checked \" " : '' ) ?> /> N<EFBFBD> o
< / fieldset >
< / td >
< td width = "15%" >
< fieldset >
< legend class = "labels" > Status Fila< / legend >
< input name = "ativaFila" type = "checkbox" value = "A" <?php
if ($ativaFila == "A") {
echo "checked=\"checked\"";
}
?> /> Ativar
< / fieldset >
< / td >
< / tr >
< / table >
< / div > < / td >
< / tr >
< tr bordercolor = "#EAEAEA" bgcolor = "#EAEAEA" >
< td height = "118" colspan = "4" class = "labels" >
< table width = "93%" border = "0" align = "center" cellpadding = "0" cellspacing = "0" class = "tabela" >
< tr >
< td colspan = "3" > < div align = "center" > MEMBROS ESTÁ TICOS< / div > < / td >
< / tr >
< tr >
< td width = "45%" > < div align = "center" > Dispositivos Disponí veis< / div > < / td >
< td width = "10%" align = "center" > Prioridade< / td >
< td width = "47%" > < div align = "center" > Dispositivos Selecionados< / div > < / td >
< / tr >
< tr >
< td width = "45%" valign = "top" > < div align = "center" >
< select name = "disponiveis[]" size = "7" multiple = "multiple" class = "caixas" id = "disponiveis" >
<?php
if ($acao == 'edita') {
$query2 = "
SELECT ramais.* from
(select id,nome,dispositivo from pbx_ramais) ramais
where dispositivo not in (select dispositivo from pbx_queues_membros where id_fila=$id)
and not exists(select * from pbx_supervisor_agentes where ramal = ramais.nome )
order by nome asc
";
} else {
$query2 = "select id,nome,dispositivo from pbx_ramais a where not exists(select * from pbx_supervisor_agentes where ramal = a.nome ) order by nome asc";
}
$result2 = pg_query($dbcon, $query2);
while ($dados2 = pg_fetch_array($result2)) {
?>
< option value = " <?php echo $dados2 [ 'dispositivo' ] ?> " > <?php echo $dados2 [ 'nome' ]; ?> </ option >
<?php } ?>
< / select >
< / div > < / td >
< td width = "10%" valign = "top" > < table width = "100%" border = "0" cellspacing = "0" cellpadding = "0" >
< tr >
< td align = "center" > < select name = "prioridadeRamal" id = "prioridadeRamal" class = "caixas" style = "width:50px" >
< option value = "0" > 0< / option >
< option value = "1" > 1< / option >
< option value = "2" > 2< / option >
< option value = "3" > 3< / option >
< option value = "4" > 4< / option >
< option value = "5" > 5< / option >
< option value = "6" > 6< / option >
< option value = "7" > 7< / option >
< option value = "8" > 8< / option >
< option value = "9" > 9< / option >
< / select > < / td >
< / tr >
< tr >
< td >
< div align = "center" > < br / >
< input name = "marca1" type = "button" class = "labels" value = ">" onclick = "selecionados();
marca_todos();"/>
< br / >
< input name = "marca2" type = "button" class = "labels" value = "<" onclick = "_remove();" / >
< br / >
< br / >
< / div >
< / td >
< / tr >
< / table > < / td >
< td width = "47%" valign = "top" > < div align = "center" >
< select name = "ramais[]" size = "7" multiple = "multiple" class = "validate[optional] caixas" id = "ramais" >
<?php
if ($acao == 'edita') {
$query3 = "SELECT a.*,ramais.nome from pbx_queues_membros a,
(select id,nome,dispositivo from pbx_ramais) ramais
where a.dispositivo = ramais.dispositivo
and a.id_fila = $id";
} else {
$query3 = "SELECT * from pbx_iax_pbx where id = null";
}
$result3 = pg_query($dbcon, $query3);
while ($dados3 = pg_fetch_array($result3)) {
$disp = sprintf("%s:%s", $dados3['dispositivo'], $dados3['prioridade']);
$nome = sprintf("%s:%s", $dados3['nome'], $dados3['prioridade']);
?>
< option value = " <?php echo $disp ; ?> " > <?php echo $nome ; ?> </ option >
<?php } ?>
< / select >
< / div > < / td >
< / tr >
< / table > < / td >
< / tr >
< tr bordercolor = "#EAEAEA" bgcolor = "#EAEAEA" >
< td height = "22" colspan = "4" > < div align = "center" > < span class = "style1" > < / span > < span class = "style1" > < / span > < span class = "style1" > < / span > < span class = "style1" >
< input name = "Submit2" type = "button" class = "labels" onclick = "fecha_popup();" value = "Fechar" / >
< input name = "Submit" type = "submit" class = "labels" value = "Salvar" onclick = "marca_todos();" / >
< / span > < / div > < / td >
< / tr >
< / table >
< / form >
<?php if ( $acao == 'edita' ) { ?>
< script >
ajaxComboBox('admin/popula.php?id=<?php echo $acao_ ; ?> ', 'acao_', 'opcao', '<?php echo $acao_ ; ?> ');
< / script >
<?php } ?>
< script type = "text/javascript" >
$(document).ready(function () {
window.resizeTo($('#form1').width() + 100, $('#form1').height());
$('#btfechar').click(function () {
var $ = window.parent.$;
var jQuery = window.parent.jQuery;
$.unblockUI({fadeOut: 200});
});
});
HablitaMusica();
< / script >
< / body >
< / html >
<?php
function GetDataClassifica($classifica, $mod = null) {
global $dataClass, $dateClass;
if ($mod) {
if ($classifica == 1) {
$dataClass = sprintf(", data_reg_classificacao = %s", QuotedStr(date('Y-m-d')));
} else {
$dataClass = sprintf(", data_reg_classificacao = null");
}
return null;
}
if ($classifica == 1) {
$dataClass = ",data_reg_classificacao";
$dateClass = ",'" . date('Y-m-d') . "'";
} else {
$dataClass = ",data_reg_classificacao";
$dateClass = ",null";
}
}
function GetOptModoAtendimento($modo) {
$opt .= $modo == 'default' ? "< option value = 'default' selected > DEFAULT< / option > " : "< option value = 'default' > DEFAULT< / option > ";
$opt .= $modo == 'automatico' ? "< option value = 'automatico' selected > AUTOMATICO< / option > " : "< option value = 'automatico' > AUTOMATICO< / option > ";
$opt .= $modo == 'manual' ? "< option value = 'manual' selected > MANUAL< / option > " : "< option value = 'manual' > MANUAL< / option > ";
return $opt;
}
function GetOptPesquisaSatisfacao($dbcon, $dac, $idPl = null) {
if (!$dac) {
$dac = 0;
}
$query = "SELECT a.pl_id,a.pl_descricao,c.id_pesquisa_liberacao FROM pbx_pesquisa_liberacao a
INNER JOIN pbx_pesquisa_liberacao_dacs b ON a.pl_id = b.pl_id
INNER JOIN pbx_queues_grupos c ON c.id = b.id_dac
WHERE a.pl_ativa = 1
AND c.id = '$dac' ORDER BY 2";
$result = pg_query($dbcon, $query);
$resp = pg_fetch_all($result);
$selected = $idPl ? '' : 'selected';
$opt = "< option value = 'null' $ selected > --------------< / option > ";
if ($resp) {
foreach ($resp as $psq) {
$selected = "";
if ($psq['pl_id'] == $idPl) {
$selected = "selected";
}
$opt .= sprintf("< option value = '%s' $ selected > %s< / option > ", $psq['pl_id'], $psq['pl_descricao']);
}
}
return $opt;
}
?>