pabx-pesquisa/var_lib_asterisk/scripts/callcenter/queue_log.php

#!/usr/bin/php -q
<?php
require("bd.php");
require("util/util.php");

//declare(ticks = 1);
//register_shutdown_function("QueueRemovePid");
//pcntl_signal(SIGINT, "QueueRemovePid");

$TABELA = "ast_eventos_dacs";
$path = "/var/log/queue_log.log";
$pathPid = "/tmp/queue_log.pid";
$pathScp = "/var/log/scripts";
$pathQueue = "/var/log/asterisk/queue_log";
$pathQueueOrg = "/var/log/asterisk/queue_log.original";
$pathQueueOld = "/var/log/asterisk/queue_log.old";

try {
    if (file_exists($pathPid)) {
        GeraExcept("Log ja em execucao.");
    }
    /*
     * Cria o arquvo de pid.
     */
    file_put_contents($pathPid, getmypid() . "\n");

    /*
     * Cria diretorio de scripst caso nao exista.
     */
    if (!file_exists($pathScp)) {
        mkdir($pathScp, 0777, true);
    }

    /*
     * Apagar o queue_log.old
     */
    if (file_exists($pathQueueOld)) {
        unlink($pathQueueOld);
    }

    /*
     * Renomeia o queue_log e muda as permissoes do arquivo.
     */
    exec("mv {$pathQueue} {$pathQueueOld}");
    exec("touch {$pathQueue}");
    exec("chown --recursive pbx:pbx {$pathQueue}");
    exec("chmod --recursive u=rwX,g=rX,o= {$pathQueue}");
    exec("asterisk -rx \"logger reload\"");

    /*
     * Cria uma copia de seguranca do arquivo.
     */
    exec("cat {$pathQueueOld} >> {$pathQueueOrg}");
    
    /*
     * Eventos tratados no log
     */
    $evtAll = array('COMPLETEAGENTRAMAL', 'COMPLETECALLERRAMAL', 'EXITWITHTIMEOUT', 'TIMEOUT', 'CHAMANDO', 'NOANSWER', 'COMPLETAAGENT', 'COMPLETACALLER', 'BUSY', 'ATENDIDA', 'TRANSBORDANDO', 'TRANSBORDADO', 'ABANDON', 'COMPLETEAGENT', 'COMPLETECALLER', 'CONNECT', 'ENTERQUEUE', 'TRANSFER', 'BUSYS', 'NOANSWERS');

    /*
     * Eventos relacionados ao status das chamadas
     */
    $evtCall = array("CHAMANDO", "COMPLETACALLER", "COMPLETAAGENT", "COMPLETEAGENTRAMAL", "COMPLETECALLERRAMAL", "BUSYS", "NOANSWERS");

    $handle = fopen($pathQueueOld, 'r');
    while (!feof($handle)) {
        $linha = trim(@fgets($handle));
        $linha .=  str_repeat('|', 8 - substr_count($linha,'|'));

        list($UID1, $UID2, $FILA, $AGENTE, $EVENTO, $PARAM1, $PARAM2, $PARAM3, $PARAM4) = explode("|", $linha);
        /*
         * Verifica se o envento esta na lista de acetos.
         */
        if (array_search($EVENTO, $evtAll) !== false) {
            /*
             * Eventos relacionados a chamadas e transferencias recebem um tratamento diferente para os params.
             */
            if ($EVENTO == "TRANSFER") {
                $PARAM1 = $PARAM3;
            } else if (array_search($EVENTO, $evtCall) !== false) {
                list($PARAM1, $PARAM2, $PARAM3, $PARAM4) = explode(",", $PARAM1);
            }

            $query = "insert into $TABELA (uid1,uid2,fila,agente,evento,param1,param2,param3,param4) values ('$UID1','$UID2','$FILA','$AGENTE','$EVENTO','$PARAM1','$PARAM2','$PARAM3','$PARAM4')";
            if (!pg_query($dbcon, $query)) {
                RaiseExcept("Erro ao atualizar Base de dados: Cmd:[{$query}]");
            }
        }
    }
    QueueRemovePid();
} catch (Exception $ex) {
    QueueRemovePid();
    $log .= sprintf("Script: %s Data:  %s\n", $argv[0], date("Y-m-d H:m:i"));
    WriteLog($log, $path);
}
exit(0);

function QueueRemovePid() {
    global $pathPid;
    if (file_exists($pathPid)) {
        unlink($pathPid);
    }
}