pabx-app/asterisk/var_lib_asterisk/agi-bin/agente_pausa.php

#!/usr/bin/php -q 
<?php
include('bd.php');

ob_implicit_flush(true);
set_time_limit(6);
$in = fopen("php://stdin", "r");
$stdlog = fopen("/var/log/asterisk/agente_fila.log", "w");

// toggle debugging output (more verbose) 
$debug = false;

function read() {
    global $in, $debug, $stdlog;
    $input = str_replace("\n", "", fgets($in, 4096));
    if ($debug)
        fputs($stdlog, "read: $input\n");
    return $input;
}

function errlog($line) {
    global $err;
    echo "VERBOSE \"$line\"\n";
}

function write($line) {
    global $debug, $stdlog;
    if ($debug)
        fputs($stdlog, "write: $line\n");
    echo $line . "\n";
}

// parse agi headers into array 
while ($env = read()) {
    $s = explode(": ", $env);
    $agi[str_replace("agi_", "", $s[0])] = trim($s[1]);
    if (($env == "") || ($env == "\n")) {
        break;
    }
}

//parametro vindo do dialplan
$matricula = $argv[1];
/*
 * Dados da sessao do agente
 */
$query = "select disponivel_atendimento, chamada_classificado, dac, status, ramal from pbx_supervisor_agentes where matricula = '$matricula'";
$result = pg_query($conexao, $query);
$dados = pg_fetch_row($result);
$dispoAtend = $dados[0];
$chamdaClassificada = $dados[1];
$dac = $dados[2];
$status = $dados[3];
$ramal = $dados[4];

if ($status == 'OCUPADO') {
    exit;
}

/*
 * Verifica se o dac exige classificação!
 */
$query = "select exige_classificacao from pbx_queues_grupos where nome = '$dac'";
$result = pg_query($conexao, $query);
$dados = pg_fetch_row($result);
$exigeClas = $dados[0];

if ($dispoAtend && (($exigeClas && $chamdaClassificada) || (!$exigeClas))) {
    $query = "select count(*) from pbx_supervisor_agentes where matricula = '$matricula' and upper(status) <> 'PAUSA'";
    $result = pg_query($conexao, $query);
    $dados = pg_fetch_row($result);
    if ($dados[0]) {
//        write("EXEC UnPauseQueueMember |Agent/$matricula");
        write("EXEC UnPauseQueueMember ,Local/$ramal@app-callcenter/n");
        read();
    }
}

// clean up file handlers etc. 
fclose($in);
fclose($stdlog);
?>