pabx-app/templates/callcenter/relatorios/geral/prodAgenteGrid.tpl

{capture name="display"}
    <table width="100%"  border="0" cellspacing="0" cellpadding="2">
        <tr>
            <td>
                <table class="filtro" border="0" cellspacing="0" cellpadding="1">
                    <tr>
                        <td>Dispositivo</td>
                        <td>&nbsp;</td>
                        <td>Data Inicial </td>
                        <td>Data Final</td>
                        <td>Agente</td>
                        <td colspan="2"><!--<input name="tpRel" type="radio" value="0" {$sintetico}>
                          Sint&eacute;tico 
                          <input name="tpRel" type="radio" value="1" {$analitico}>
                          Anal&iacute;tico--> 
                        </td> 
                    </tr>
                    <tr>
                        <td> 
                            {$dacs}
                        </td>
                        <td>&nbsp;</td>

                        <td><input name="dataIni" id="dataIni" type="text"  size="15" maxlength="10" value="{$dtIni}"  title="dd/mm/aaaa"></td>
                        <td><input name="dataFim" id="dataFim" type="text" size="15" maxlength="10" value="{$dtFim}"  title="dd/mm/aaaa"></td>
                        <td><span id="agentes">{$agentes}</span>

                        </td>
                        <td><input type="submit" name="btConsulta"  id="btConsulta" value="Consultar" style="width: 133px;"></td>
                        <td align="center" valign="middle">{if $imp}<a href="javaScript:NovaJanela('index.php?idProg=3', 'impProd', '720', '700', 'scrollbars=YES');"><img id="imgRel" src="imgSite/print.gif" alt="Clique aqui para imprimir!" width="24" height="24" border="0"></a>
                            <a href="index.php?idProg=0&EXCEL=1"><img src="imgSite/excel.png" alt="Exporta para Ecxel!" width="24" height="24" border="0"></a>{else} &nbsp;{/if}</td>
                    </tr>
                </table>
            </td>
        </tr>
        <tr>
            <td><table align="center" width="99%" border="0"  cellpadding="2" cellspacing="0" class="grid">
                    <tr >
                        <th align="center">Opera&ccedil;&atilde;o</th>
                        <th colspan="3" align="center">Login</th>
                        <th colspan="2" align="center">Pausa</th>
                        <th colspan="3" align="center">Receptivo</th>
                        <th colspan="3" align="center">Ativo</th>
                        {if $useModVendas} <th colspan="3" align="center">{$nomeModVendas}</th>{/if}
                        <th colspan="4" align="center">Total</th>
                    </tr>
                    <tr>
                        <th align="left" class="headColun">Agente</th>
                        <th align="center" class="headColun">In&iacute;cio</th>
                        <th align="center" class="headColun">T&eacute;rmino</th>
                        <th align="center" class="headColun">Dura&ccedil;&atilde;o</th>
                        <th align="center" class="headColun">N&ordm; </th>
                        <th align="center" nowrap class="headColun">Tempo</th>
                        <th align="right" class="headColun">CA</th>
                        <th align="center" class="headColun">TMA</th>
                        <th align="right" class="headColun">Ocupa&ccedil;&atilde;o</th>
                        <th align="right" class="headColun">CO</th>
                        <th align="center" class="headColun">TMO</th>
                        <th align="right" class="headColun">Ocupa&ccedil;&atilde;o</th>
                            {if $useModVendas}
                            <th align="center" class="headColun">CHM</th>
                            <th align="center" class="headColun">EFT</th>
                            <th align="center" class="headColun">CNV</th>
                            {/if}
                        <th align="right" class="headColun">Livre</th>
                        <th align="right" class="headColun">Pausa</th>
                        <th align="right" class="headColun">PP</th>
                        <th align="right" class="headColun">Ocupa&ccedil;&atilde;o</th>
                    </tr>
                    {$linhas}
                </table></td>
        </tr>
        <tr>
            <td><table width="830"  class="legenda" border="0" cellspacing="0" cellpadding="0">
                    <tr>
                        <td><strong>Legenda:</strong></td>
                    </tr>
                    <tr>
                        <td>
                            <strong>CA:</strong> Chamada Atendidas;<br>
                            <strong>TMA:</strong> Tempo M&eacute;dio de Atendimento;<br>
                            <strong>CO:</strong> Chamada Originadas;<br>
                            <strong>TMO:</strong> Tempo M&eacute;dio de Ocupa&ccedil;&atilde;o<br />
                            <strong>PP:</strong> Pausa Produtiva;<br>          
                            <strong>Dura&ccedil;&atilde;o:</strong> Tempo total que o agente ficou logado;<br /> 
                            {if $useModVendas}
                                <strong>CHM:</strong>Chamadas realizadas;<br /> 
                                <strong>EFT:</strong>Chamadas atendidas em rela<EFBFBD><EFBFBD>o as realizadas(Efetividade);<br /> 
                                <strong>CNV:</strong>Chamadas convertidas em vendas em rela<EFBFBD><EFBFBD>o as atendidas(Convers<EFBFBD>o);<br /> 
                            {/if}

                        </td>
                    </tr>
                </table></td>
        </tr>
    </table>
{/capture}